PC Suite 6.84 - error message 1078 - duplicate nam...

Having installed OC Suite, it will not complete connection with my Nokia 6300. It finds the phonem but cannot complete the installation of the hardware.
The error message is "The name is already in use as eitehr a servcie name or servcie display name".
I realsie that thgis is a Windows error mesage (number 1078), but has anyone else got this and how is it cured?
I run:
Windows XP Home with SP2
PC Suite 6.84
Connection via cable
I also have Microsoft ActiveSync installed on the PC (version 4.5 = latest version). If all else fails, can I use this to connect my phone to the PC?
All urgent advice welcome - I have spent over 3 days on this and still got no answers.
Thanks in advance

Thanks for this.
These are the steps I had tried coutless times over the last three days or so - always came back to the same problem.
I have now found the solution, and got my phone installed, but no thanks to Nokia Technical Support - it was due to a post on a message board at
/discussions/board/message?board.id=pcsuite&message.id=16290#Ma61290.
Basically, the Nokia Uninstall software (or the PC Suite cleaner software) does not go far enough. In particular, it needs to delete any keys in the Registry under Local_Machine\System\CurrentControlSet\services that include nmwcd in their name - there were 4 in my Registry. These relate to the USB drivers for the generic phone, phone parent and modem. Curently, these have to be deleted manually.
Without these deleted, Windows rightly thinks that the phone alreday exists, because these Registry keys say it is. This is not a Windows problem (as the Nokia Tech Support people via Nokia Customer Care UK insisted to me twice), it is a Nokia problem. Their uninstall/cleaner software is not good enough when you have to install a new version of PC Suite and it needs sorting PDQ, as I and loads of others (as is evident from the message boards) have the same problem.
neil

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