People are filling out my form and saving it to finish later. It is not emailing them their form to finish and they are having to redo it.

Hi,
The form data will send out email when first time data is saved, but when the user save it for the second time or third time, it won't send out emails automatically, you have to click on the resend email link to have the email sent again. For the subsequent saves, they can use the link provided in first email to retrieve web data. Please check with your users if they have run into this situation and are expecting emails from second or later saves.
If it is not the case, please send me the link of your web form to [email protected] and I would like to try it.
Thanks,
Wenlan

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I just downloaded more then 2000 photo's from my camera into iPhoto. Shortly after that my battery life was depleted and so I plugged the computer back into power and after I opened iPhoto later, I could not find those photos anymore

I just downloaded more then 2000 photo's from my NIKON camera into iPhoto. Shortly after that my battery life was depleted and so I plugged the computer back into power and after I opened iPhoto later, I could not find those photos anymore!! Help where are they? How can I retrieve them or are they lost???
Please help me!!!

Do you see more photos, when you enable "Hidden Photos" in the "View" menu?
And that was afetr I took the connection with the NIKON out of my laptop.
Check, if you really imported into your iPhoto library - is the preference setting "Advanced > Importing: Copy items to the iPhoto Library" active? If not, connect your Nikon again - do you now see more photos?
If you imported into the iPhoto Library, check inside the package:
Select your iPhoto library in the Finder, ctrl-click it, use the command "Show Package Contents".
There will be a folder named "Masters" inside, with subfolders named by year - month - day. Look for the date you did the import and check, if the photos are inside.
If yes, copy this folder to a folder on your desktop to save the photos.
If not, search for a folder "Importing" inside the library. Is it there? Then copy these photos to a folder on the Desktop.
If you found your photos, backup and rebuild your library.
See Old Toad's post here: Rebuild iPhoto Version 11

I have an imac 27 inch O SX 10.6.8. using iphoto 11 Version 9.1.5. I have scanned some photos at very high resolution with each photo being about 45MB. They're saved to desktop. How can I reduce the size of the scanned photo's they are crashing iphoto

I have an imac 27 inch O SX 10.6.8. using iphoto 11 Version 9.1.5. I have scanned some photos at very high resolution with each photo being about 45MB. They're saved to desktop. How can I reduce the size of the scanned photo's they are crashing iphoto.

What format are they? Tiif? Jpeg? You can compress them with a lot of apps - including Preivew and just about any graphics editor out there. I'm not sure that 45mb would crash iPhoto thogh, are yo sure that's the cause? I know that some folks have mentioned pixel dimensions causing issues, as can color profiles.
Regards
TD

I had all photos on a Windows desktop. Got a mac laptop, installed LR5, and put all images from Windows onto an external hard drive. When I go to import them into LR on the Mac, they are all locked. Help, please. Thanks

I had all photos on a Windows desktop. Got a mac laptop, installed LR5, and put all images from Windows onto an external hard drive. When I go to import them into LR on the mac, they are all locked. Help, please!

"I plugged the external into the Mac and moved a folder of images onto the desktop. It looks like it went from read only to not locked. Is this possible?"
Yes, that's exactly what happened. If you buy another drive, you could copy from your existing drive to the new and your files will be read/write. The new drive will have to be formatted as an HFS drive (that's the Mac's format). If you need to format it, you use Disk Utility which is in the Utilities folder on your Mac. Be careful with that -- it wipes out whatever is currently on the drive. Make sure you format the right drive.
I keep all my images on an external drive, too. In fact, I have two matching drives and sync them so I always have a backup.

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

Hi,
Please take a look at one of the following documents to see if it answers your question about finding the files that are locally stored on your device.
For iPads & iPhones
How to manage files in Acrobat DC for iOS
For Android devices
How to open PDFs on Adobe Acrobat DC on Android
Please let us know if you have additional questions.

I updated my 3GS to os5 and set up icloud and it backed up, although, the backup says incomplete. I turned off the contacts and they are now all gone off the iphone. How do i get them back? I feel like they are in icloud, they are on other iphone i have.

I updated my 3GS to os5 and set up icloud and it backed it up, although, the backup says incomplete. I turned off the contacts under icloud and they are now all gone off the iphone. How do I get them back? I feel like they are in icloud, because the contacts went to another iphone i have.

I did turn the contacts back on and it didnt work. I am hoping the wi-fi connection I am on at school is not compatible, and it will work when I get home. Thanks!

Hi, trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem

trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem

Here are a couple links that might help
Error "The serial number is not valid for this product" | Creative Suite
Creative Cloud applications ask for serial number
And try using this cleaner
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

TS4036 I deleted Pages from icloud on my iphone. the next time i was on my ipad it flashed and all of the files disappeared. did i deleted them from icould without realizing it? are they gone forever or is there a way to restore them?

I deleted Pages from icloud on my iphone. the next time i was on my ipad it flashed and all of the files disappeared. did i deleted them from icould without realizing it? are they gone forever or is there a way to restore them?

Welcome to the Apple Community.
If you mean you deleted the files from Pages on your phone whilst using iCloud, then yes they will disappear from Pages on your iPad too.
If you simply deleted the app from your phone, if you were using iCloud then they should not have disappeared from your iPad.
It's not clear from your post, which of these you did.

I added 3 contacts and saved on my iphone 5, but do not appear on my list of contacts. the names appear when they text or call me. I have to go search for their messages when i need to call them

i added 3 contacts and saved on my iphone 5, but do not appear on my list of contacts. the names appear when they text or call me. I have to go search for their messages when i need to call them?

Try to restore your iphone via iTunes or update to ios6.1.2.
If itunes gives an error with restoring (DFU/Recovery or just normal)
try this:
open your computer and search on windows; C://windows/system32/drivers/etc/hosts
open up the hosts file in note pad you will see IP adresses and more add another line and put in this:
#74.208.10.249 gs.apple.com
this is a by-pass to the cydia/saurik restore server, it has nothing to do with jailbreaking over voiding apple's warranty
let me know if succeeded!

An iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?

an iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?

Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.

Every time i try to update software it asks me to close Microsoft Database Daemon SyncServicesAgent Close these applications and try again. i cannot close them becase i cannot find where they are open help as i cannot update

every time i try to update software it asks me to close Microsoft Database Daemon SyncServicesAgent Close these applications and try again. i cannot close them becase i cannot find where they are open help as i cannot update

You can find how to here:
http://www.bing.com/search?q=close+sync+services+agent
http://www.bing.com/search?q=what+is+mac+os+x+sync+services
Mac OS X: Resetting the SyncServices folder - Apple - Support
http://support.apple.com/kb/TS1627
Aug 17, 2012 · Choose Reset Sync Services. Click Reset Sync History. Test for the ... Resetting SyncServices resets your Mac OS X User Account's Sync settings and …
Sync Services: Advanced troubleshooting for contact and calendar ...
http://support.apple.com/kb/TS2481

Went looking for fun movies to download for my holidays. Found Sixteen Candles and others for £3.99, great! Went to download them this morning on wifi and ***! All movies are now £6.99 each. Total RIP OFF for old movies. Why oh why iTunes? So greedy!

Went looking for fun movies to download for my holidays. Found Sixteen Candles and others for £3.99, great! Went to download them this morning on wifi and ***! All movies are now £6.99 each. Total RIP OFF for old movies. Why oh why iTunes? Stop being so greedy and make older movies a more reasonable price. I would buy a lot more, it's just false economy in my book. Don't get me started on the difference in price with the US.
Stop being so greedy iTunes!
Anyone know how I can get cheaper movies?

Apple won't read your post here since this is a user to user forum. Provide feedback:
http://www.apple.com/feedback/ - Apple products feedback links

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in, any ideas?

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.

Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem!

When I upload photos to iPhoto from my iPhone and then press delete from iPhone it does not delete them, how do I fix this?

When I upload photos to iPhoto from my iPhone and then press delete from iPhone it does not delete them, how do I fix this?

I am having the same problems as this person. I see that someone said there is no way to retrieve the pictures once it gets stuck in recovery mode.
Then further along someone said that there are data retrieval methods except they have something to do with jail breaking a phone.
My phone is already jail broken. It was kind of a gift from the company I work for- it was a fellow employees before. He jail broke it and then it was given to me. After I got it I activated the 4 and tried to back up everything. It didn't work and "Springboard" forced the phone into safety mode. So I could use it with the old dude's apps and my contacts. I made the mistake of using the phone for wedding dress shopping with a friend. I took tons of pictures.
After this I found out the messages I was seeing meant it was jail broken. At&t said to force restore the phone - iTunes wouldn't recognize it in safety mode. I'm an idiot and didn't realize what this meant for my pictures. It didn't work (error 1611) - thankfully. Now it is stuck in recovery mode (iTunes icon and USB cable picture).
Can I access that media in any way? It never suceeded restoring itself so is it still there? The phone is jail broken already so is there a method I can use?

Is it possible to download iOS 5 from one iMac and not get them totally wiped of apps and stuff. We have an iPad each and a communal email address and an iCloud address each. One iPad now is totally screwed up.

Is it possible to download iOS 5 from one iMac on two ipads and not get them totally wiped of apps and stuff. We have an iPad each and a communal email address and an iCloud address each. One iPad now is totally screwed up.

Thank you for your reply.
I am somewhat new to iOS and OS having grown up with DOS and Windows. I am not familiar with IMAP and iCloud and I am not even sure which types of servers my various emails use.
The problem I would anticipate with iCloud is that (I assume) it would limit my access to data (including mail) on the iCloud to when I happen to be logged onto the internet. I also assume(?) that large files (photos etc.) would require some time to download whenever I wish to access them from whichever device I happen to be using (I hope I am wrong about this).
I have kept my devices to 500gb - 1TB for OS and 32gb - 128gb for iOS but since I have pretty slow WiFi (shared with DirecTV Whole Home and Netflix streaming) it is my impression that iCloud might be quite limited due to data transfer times.
Perhaps a factor would be that I have 2 DSL lines and my main DSL line is connected to two wireless routers (to also provide WiFi in a metal building that blocks WiFi and Cellular signals)
I may be totally wrong in my assumptions regarding iCloud. My mail is not so urgent that I need access to it instantly and I could wait until I had internet access or I can get it on my iPhone. My main concern with iCloud would be my data files (Word, Pages, Excel, Numbers etc.).
On the other hand, if I wanted to keep my 10,000 emails that would take up a lot of iCloud memory and I don't know how to measure how much storage it would take or how to move Hotmail or even iCloud mail to iCloud.
It may take me some time to figure this out.

People are filling out my form and saving it to finish later. It is not emailing them their form to finish and they are having to redo it.

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