Photoshop CS4 graphics problem solved in Windows 7 -64 bit

I recently spent several days tracking down why i was getting odd graphical behaviour in CS4.
Often, while using the polygon lasoo tool andother tools, the screen woud jump and the selection would stop in mid-stream.
I also noticed other odd behaviors.
the solution was to turn of the AERO effects by right clicking on the desktop, choosing personalize and choosing "classical theme".
Prior to this problem, when I started the latest premiere pro, I couldn't access the tabs in the choose settings fields. After talking to tech support, we found that I had set my default font size for Windows 7 to 125% of normal, so i could see the high res screen better. Resetting it to 100% by right clicking the desktop choosing settings, advanced, cleared up the problem.
I hope this helps other users avoid similar headaches.

Thanks for posting the information.

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I have been using my 4 year old MacBook Pro for rendering images (using the GPU) with a special pixelbenderscript and stitching these images together with photoshop CS4.
With mybrand new MacBook Pro, suddenly I get erratic behaviour when rendering the images, the whole screen gets covered with a mix of the image and parts of the desktop/application.
The next problem is the stiching of the images in PS CS4, where I get a "out of RAM" message where my old MacBook Pro did the work just fine (and I have 4GB RAM now, before only 3).
Is this a known issue? Any solution?
Regards
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Go to this site and download the 9.9 driver set. The 9.5 driver set had a streaming problem that had to be fixed with a hotfix. I have the 4870 also and the 9.9 drivers are stable and have no issues with PS CS4 on vista 64 bit.
http://www.amd.com/us/Pages/AMDHomePage.aspx
Sometimes it is better not to change drivers if you don't have issues. But the 9.5 set has issues.
Make sure you un-install the old drivers. When you click on the Icon and start the install it will unpack as normal but you will come upon a screen to install or uninstall. Choose uninstall to remove the old driver package. Reboot. Then click on the icon again, it will unpack and you will get the screen again so choose install. Reboot after install.
If I remember correctly the 9.5 drivers, after install, did not show the reboot screen. You still have to reboot.
mikemikemike09 wrote:
Need a little help,
everytime i start cs4, it says "adobe photoshop cs4 now includes graphics card acceleration. we recomend you vist your video card manufacturers website and download and install latest drives.
I am running vista 64 bit and a ati radeon hd 4800 series card "4870 to be exact" and under properties it is 8.612.0.0, but when i follow the adobe link and it brings me to the site it has version 9.5?? i clicked update driver and it says its upto date, is this a problem, and why does it show this everytime photoshop starts?
thanks

Adobe Photoshop CS4 (x64) problem on Windows7

Hi, everyone. I have a problem with Photoshop CS4 (x64) running on Windows7 (x64). When I try to launch x64 version I get message "Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It was working fine before and only today it have broken. By the way, Photoshop CS4 (x86) works perfect, I can't launch only x64 version. Have you any idea how to solve this problem?
(re-installing Photoshop don't fix it)

Hi - Have you tried disabling Aero - it worked for me when it was crashing my Win 7 64 in th evanishing filter
http://www.howtogeek.com/howto/windows-vista/disable-aero-on-windows-vista/

Photoshop CS4 Experience, Problems & Questions

Hi all,
i just installed my Production Suite Premium on the following System (fresh install, clean System, no other versions of Photoshop):
Intel E8500 Dualcore
Nvidia Geforce 9800 GX2 (Driver Version 178.24)
3 GB RAM
Windows XP Professionel SP3
Photoshop has its own Scratchdisk assigned with at least 50 GB free Space.
I know that the 9800 GX2 is considered to be a "Gaming-Card" but as a freelance artist i work for the game-industry on many occasions and I need a decent gaming hardware to test what I am working on. As far as I know, the card meets all requirements for CS4 and Nvidia tells me, that their GPU's are perfect for CS4. (wasn't a problem with any version before, I use Photoshop AND Nvidia-Cards since Photoshop 4)
Here are the things that bug me:
- Photoshop disables the OpenGL Features on random occasions, stating, that it has encountered a problem. This happens either in Two GPU-Mode or One-GPU-Mode.
There's no obvious reason for any errormessage, because IF Open GL is activated it seems to work pretty good, zooming and rotating works quite well and fast. I noticed, that the problem happens either after saving my file or when i open photoshop.
- Photoshop crashed on several occasions mostly concerning heavy transforming of multiple layers. It simply didn't respond anymore in the midst of the transormation-process.
My guess is, that this is also linked to the GPU/Driver. System-Memory is checked, GPU works like a charm in all other applications. CS3 has not once crashed in one year, so i guess it has to do with the changes made in CS4.
Strange thing is, that even with open GL deactivated, the above written problems occur. I would have thought, that with OpenGL dectivated, Photoshop would somehow become kind of CS3 again, but it seems, there had been to much changes to simply disconnect photoshop from it's new OpenGL interface.
Apart from these two Problems, Photoshop CS4 is doing ok. It feels kind of sluggish compared to older versions, but that might also change with some new drivers.
Sad thing is, that the rotate canvas feature and the extended moverange for images, the main reasons why i upgraded to CS4, are only working with
OpenGL activated. I really hope there will be a fix in the near future.
There are other questions concerning PS CS4's usability:
- The Scale-Brush Feature uses alt + right mouse buttons, what seems kind of strange when using a stylus (Even more when using a stylus without buttons like the wacom layout-marker).
I would prefer another combination of keyboard shortcuts plus stylus movement ctrl + alt for example. so far i have not found a way to remap the keys. Am i missing something? Or is this impossible?
- Is there a way to get window behavior back the way it was in CS3? The new way of handling windows is ok, but i liked the old one better. If i disable "floating windows docking" there's no way to maximize a window INSIDE the photoshop workspace. The maximize button on top of every window is right now completely useless because it maximizes the window AND gets rid of all the menus and palettes. I don't see why i want to do that.
That's it. I hope this is useful either for the guys at adobe or for other users. Every new Photoshop-Version has had its problems, i hope that these will just be dealt with like the ones before.
All the best,
Pickman

Photoshop CS4 does cause crashes. I can vouch for that too. When it happens, the first instinct is almost always to assume that something is wrong with the computer and start from there. Comments to this effect are prominent in many threads. It is also Adobe's prevalent approach. So people experiencing these problems will tend not to post on these forums. Statements like 'because there are only a few posts, a significant number of people are not experiencing [these] problems' are therefore unfounded. There simply has not been time yet for people to resolve potential hardware/system problems.
In my case, I started experiencing unexplained crashed with CS3 in July (see below) but it was only when Adobe admitted that they could be partly to blame that I posted my experiences (elsewhere) on this forum.
Anyway, to cut a long story short, I have installed Photoshop CS4 on a newly reformatted HDD containing a fresh clean installation of Windows XP/SP3, fully patched, with everything working hunky dory, and no legacy installations of Photoshop or other CS software to worry about. All the same PS CS4 keeps crashing. The symptoms are unexplained total freeze ups occurring at random. I may get several hours use, sometimes a lot less, before I am forced to reboot and start all over again. Certainly the ability to do any useful work is severely compromised, and yes, the first inclination is to blame the hardware or system installation.
The thing is I had been chasing a similar, probably related, problem with CS3 (possibly caused by cloning my system drive, see http://www.adobeforums.com/webx/.59b6bd8d/ ) while Photoshop was still activated, so I have had several months head start over anyone who may now be experiencing similar problems with CS4. As a result, Dell, whose support has been great throughout, have replaced just about every component under the hood of my PC, certainly everything that could be causing a problem. (GPU, CPU, memory, MB, PSU, disk controller, disk cables...). As a result, I am running a virtually brand new computer. Hardware and system problems have been all but eliminated. I have all the latest drivers for everything. It is virtually a brand new computer!
Yet PS/CS4 keeps crashing for no reason that can be established. Adobe have given me lots of homework to do to try to find out what affects it or remedies there are. It is all very tedious, but so far, nothing...
I am coming to the conclusion that there must be something intrinsically wrong with PS/CS4 that makes it incompatible with some systems and software installations, but not necessarily because of any fault with the latter. I have to say that, after initially trying to push me away, Adobe are being very helpful and clearly want (need?) to get to the bottom of this. The trouble is that when the system locks up, it is completely and utterly paralysed, so any diagnostic and error reporting systems are inoperative. This suggests something beneath or beyond Windows, and, if it is not hardware, this points the finger of blame squarely at the activation software, which uses rootkit technology. (Would this be the same on a Mac, I wonder?)
For the record, my system is a Dell Precision 370 desktop with Dell/Phoenix BIOS A08, 3.2GHz Pentium 4 CPU, Intel 925X chipset, 2MB ECC SDRAM, Nvidia Quadro FX3450 graphics, 2x Seagate 146MB Cheetah 5.5k disks (SCSI) in non-RAID configuration. From the limited experience I have had, it seems perfectly capable of running the software (apart from when it crashes, of course.)

Adobe Photoshop CS4 has Stopped Working on Windows 7

Hey guys and girls. I recently got a new computer running Windows 7 64bit. I still have good ol photoshop cs4 and wanted to use it on this new computer. The install process was completed and as I started the program, I get the "Adobe Photoshop CS4 has stopped working" box. I've looked through some forums, and a lot of them mention the wacom tablet issue, which is not the issue since I've yet to install the drivers for my tablet. Has anyone come across this problem at all? This is what shows up when I get that error box.
C:\Users\Administrator\AppData\Local\Temp\WERCA9F.tmp.WERInternalMetadata.xml
C:\Users\Administrator\AppData\Local\Temp\WERE1B8.tmp.appcompat.txt
C:\Users\Administrator\AppData\Local\Temp\WERE246.tmp.mdmp
Please help, thanks in advance

The first thing that I would do is insure that you have the latest video driver installed (but do keep any older ones, just in case you must roll-back - newest is not always the best).
If that does not help, then open Even Viewer, and check for all warning, or error messages in System and Application tabs, for the time that PS crashed. If you find any with links, follow those links - be patient, as some might take a few moments to send data to MS, and then for MS to process it, to open the proper page for that link plus the data gathered. This ARTICLE goes into a bit more detail, and I do not think that it is too Adobe Premiere-centric.
Good luck,
Hunt

Adobe photoshop cs4 graphics card acceleration help!

Need a little help,
everytime i start cs4, it says "adobe photoshop cs4 now includes graphics card acceleration. we recomend you vist your video card manufacturers website and download and install latest drives.
I am running vista 64 bit and a ati radeon hd 4800 series card "4870 to be exact" and under properties it is 8.612.0.0, but when i follow the adobe link and it brings me to the site it has version 9.5?? i clicked update driver and it says its upto date, is this a problem, and why does it show this everytime photoshop starts?
thanks

Go to this site and download the 9.9 driver set. The 9.5 driver set had a streaming problem that had to be fixed with a hotfix. I have the 4870 also and the 9.9 drivers are stable and have no issues with PS CS4 on vista 64 bit.
http://www.amd.com/us/Pages/AMDHomePage.aspx
Sometimes it is better not to change drivers if you don't have issues. But the 9.5 set has issues.
Make sure you un-install the old drivers. When you click on the Icon and start the install it will unpack as normal but you will come upon a screen to install or uninstall. Choose uninstall to remove the old driver package. Reboot. Then click on the icon again, it will unpack and you will get the screen again so choose install. Reboot after install.
If I remember correctly the 9.5 drivers, after install, did not show the reboot screen. You still have to reboot.
mikemikemike09 wrote:
Need a little help,
everytime i start cs4, it says "adobe photoshop cs4 now includes graphics card acceleration. we recomend you vist your video card manufacturers website and download and install latest drives.
I am running vista 64 bit and a ati radeon hd 4800 series card "4870 to be exact" and under properties it is 8.612.0.0, but when i follow the adobe link and it brings me to the site it has version 9.5?? i clicked update driver and it says its upto date, is this a problem, and why does it show this everytime photoshop starts?
thanks

Photoshop cs4 Graphic Card Requirements!!

Hello Guyz!! I wanted to learn Photoshop CS4 on my Dell Precision 670 Intel Xeon 2.8 Ghz × 2.8 Ghz With 2Gb of Ram and Graphic Card Radeon X300/X550/X1050 Series of 128 MB n I am using Windows 7 Ultimate!! Now, I can't "Enable OpenGL Drawing" in Photoshop and I guess I will have to change my graphic card to help the cause!! Please Suggest a Graphic Card that should work well throughout my Photoshop Learning Process!! Thanks

LOL, there are 1000's of documents explaining it. You are way over thinking it.
32 bit OS can only handle 4 gigs worth of memory addresses. period. That's not saying all video ram is in use all the time, but that all video ram it is available at all times. In order for it to be available it needs to have an address so the OS can send data to it. That memory addressing is reserved at boot as a hardware requirement. In order to reserve the memory locations for hardware memory it has to use part of its 4 gig limited addressing and specify it as hardware. once its out of addresses... no more memory can BE addresed, its just that simple.
If windows reserves 1 gig of address space for hard ware, it can not address more then 3 gigs of RAM. It is that simple.
http://support.microsoft.com/kb/929605/en-us
"If a computer has 4 gigabytes (GB) of random-access memory (RAM) installed, the system memory that is reported in the System Information dialog box in Windows Vista is less than you expect. "
Answer:
"This behavior is the expected result of certain hardware and software factors.
Various devices in a typical computer require memory-mapped access. This is known as memory-mapped I/O (MMIO). For the MMIO space to be available to 32-bit operating systems, the MMIO space must reside within the first 4 GB of address space.
For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.
The reduction in available system memory depends on the devices that are installed in the computer. However, to avoid potential driver compatibility issues, the 32-bit versions of Windows Vista limit the total available memory to 3.12 GB. See the "More information" section for information about potential driver compatibility issues.
If a computer has many installed devices, the available memory may be reduced to 3 GB or less. However, the maximum memory available in 32-bit versions of Windows Vista is typically 3.12 GB."

Stange display with CS4 - Graphic problem

Hi,
I installed the trial version of Photoshop CS4. I have, however, a strange problem. All images are displayed like in my uploaded picture. I am sure that my graphic driver has the latest updates, and I have never encountert any problem with my system or with previous versions of Photoshop. What's going on here. My color profile is at default (North Am. General Purposes) and the Color managment is turned off.
Patrick

You need to update to Version 11.0.1
And update you video card drivers.
Also it looks as if you have the grid turned on.
Further information that would be helpful would include:
OS version
system specs, video card
scratch disk size

Photoshop CS4 licensing problems

We are a secondary school which purchased Adobe Photoshop CS4 back in 2010 with 10 licences, from a company called Ramesys. They provided us with the licence keys which worked perfectly fine. However, we have recently had to update the PCs and although we 'deactivated' the licence before wiping the PC, we are unable to get CS4 licenced again. We have put a 64-bit Windows 7 image on the PCs.
When we try to enter the licence key, we get a red cross automatically come up and clicking next warns you that 'The serial number you entered is not valid. Click OK to retry entering the serial number.' However, we know that we are definitely putting in the correct number. We have tried both entering manually and cutting and pasting from the email we had. Neither work and give us the same message.
We called Adobe - they are less than helpful. They told us that the serial number we have is certainly correct but cannot help any further and suggested we try these forums?!
We tried to contact Ramesys, but it seems that have been taken over by Captita. Not sure if it's worth pursuing this with them or not?
Is there anything that we are doing wrong, that would prevent this from activating? We only have the time it takes the trial version to run out! These computers are being used in our Art department and the pupils use CS4 almost every day. We really need to get the software activated as soon as possible. Any help would be much appreciated.
Kind regards
The Polesworth School
Tamworth

I find it inappropriate that the company would send you to a user to user help forum to try to resolve licensing issues. Neither does any user here have access to the licensing database, nor do we deal with commercial license questions much here.
But I guess I can see their logic: They verified that your serial numbers are correct, so they're thinking something's wrong with the computer systems or installations of Photoshop.
I'm sure you've double-checked all of this, but since they've sent you here the basic questions need to be asked...
Where did you get the Photoshop image you installed (then and now)?
And it IS Photoshop CS4, right?
Have you tried installing it from a download directly from Adobe?
Do your computers reach the internet directly?
Are you entering the full 20 digit serial number, with 5 fields of 4 digits?
You do have different serial numbers for each machine, right?
Have you tried a clean uninstall and reinstall (I know this is a stretch)?
Thing is, I believe an immediate red X (is it immediate?) implies that the software feels the basic format of the serial number is wrong. So the software doesn't match the serial number somehow.
I'm not sure, beyond asking you to verify your most basic things, that we can help you much more than this here on the forum.
-Noel

Photoshop CS4 (and AI, Illustrator) for Windows 8

Just realized it's CS4 (I use CS5 at work)...
I can't find where this has been asked directly in another forum, but it seems like an obvious question:
Can I install and run CS4 products in Windows 8 Pro x64? Windows Upgrade Manager said there was an issue (when reviewing my apps) and sent me to the Adobe site where it seemed to want to point me to a $375 upgrade to CS6. I hope this is not the only way to run on W8. Anyone?
Thanks!

I concur, all CS4 apps (32-bit* - see below) run quite well in Windows 8 Pro (64-bit). I am experiencing better performance than when I had XP Pro 64-bit on the same machine; However, the following may be of interest:
Per Adobe:
1. CS4 was never certified for 64-bit systems and the latest service pack was a prerequisite for all previous 64-bit Microsoft operating systems.
Sidenote: The latest service pack for XP 64-bit is actually found under the Server 2003 Service Pack downloads on the Microsoft site.
2. All CS4 products are actually only 32-bit except Photoshop which exist in both 32 and 64-bit versions in the installer.
Regarding Photoshop (in my experience - see my system details below for comparison):
1. The installer is supposed to install the 32-bit version on 32-bit systems and install both the 32 and 64-bit versions on 64-bit systems, however, with Windows 8 Pro 64-bit, it only installed the 32-bit version of Photoshop. (I then wiped my drive, reinstalled the OS and then reinstalled CS4 chosing the 64-bit version of Photoshop in the custom install options)
2. If you manually select to install the 64-bit version of Photoshop (in lieu of the 32-bit version using the custom install options), the 64-bit version will fail to run, even using any of the compatibility options provided. (I then wiped my drive and went back to a default install of CS4).
Bottom line:
Be aware that if you select to install Photoshop (64), it may not run and since the 32-bit version is not installed when the 64-bit version is selected, you will have to uninstall the 64-bit version and then reinstall the Photoshop component allow the default 32-bit version to be used.
For reference:
Environment:
Machine: Toshiba R25-3513 convertible TabletPC
Processor: Intel Core2 Duo processor (T5200) (Does not support hyperthreading - which may be my issue)
OS: Windows 8 Professional 64-bit

Photoshop CS4 install problem

I`m running Windows Vista, AMD Turion X2 64bit, 4GB RAM, 320GB HDD. Downloaded the installer from the website, placed it in C:\Temp and tried to install.
When the installation begins it shows the "Checking System Profile" window, when the progress bar is near the end an error message appears saying "Command line option syntax error. Type Command /? for Help.". I click the OK button and the installer gets stuck at the "Checking System Profile" window.
I've tried common procedures for this such as placing the installer in C:\Temp and changing %TEMP% and %TMP% to C:\Temp. And yes, the installer is being run as administrator.

Here's a solution that worked for me:
Download and install the English version of Photoshop CS4 (The file name has a _CL1 extension.) The errors will still be there. Details show that certain components did not load.
Then download the FRENCH language version -- the one with the _CL4 extension. (I chose French because I could have worked with the program in French if I had to.)
Now open the French installer and REinstall Photoshop. The installer will just show the components that were missing from the English language version installation, so just go ahead and install ONLY those components.
and Voila! You get a working version of Photoshop CS4 64 bit version IN ENGLISH! The French installer only added the missing components which, apparently, had nothing to do with the interface language.

OS Yosemite/Photoshop CS4/Printer Problem

I recently upgraded to OS 10.10, Yosemite. I can no longer get accurate colors printed for photos from Photoshop. I have Photoshop CS4 and I use an Epson Stylus Photo R2400 printer. I am able to use Photoshop for everything but printing accurately. I downloaded all recommended drivers for the printer, reloaded profiles for the printer and even tried a trial of Photoshop CC. Nothing resolves the problem. My prints look kind of solarized. Black and white photos have green areas where there should be black. Please help.

Yosemite introduced a number of serious bugs that Apple has not fixed yet.
Some Yosemite users have been advised to downgrade to Mavericks.

Photoshop CS4 graphics problem solved in Windows 7 -64 bit

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