Please help:  Simple AD Provisioning with OIM issue

Hi everyone,
Hopefully someone can lend a helping hand. I am trying to provision to AD, but I am getting the following error:
16:21:50,937 INFO [STDOUT] Running Get Attribute Map
16:21:51,500 INFO [STDOUT] Running Get Path
16:21:51,546 INFO [STDOUT] Running Create User
16:21:51,609 ERROR [ACTIVEDIRECTORYCONTROLLER] Problem creating object: javax.na
ming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001C6, problem 2001 (NO_OBJECT), data 0, best match of:
        'DC=HappyGoLucky,DC=com'
]; remaining name 'cn=Jeff Chang'
I have imported all XML files and copied the necessary jar files to the xellerate\javatasks and xellerate\ext folders. Additionally, I fully configured the IT Resource (AD Server) and successfully compiled the adapter via Adapter Manager. FWIW, I tested my IT Resource settings in Softerra LDAP Browser successfully. I am NOT using any type of approval workflow. The failure message occured after I created an Xellerate User and tried to provision a new AD resource. The IT Resorce is using dc=happygolucky,dc=com as the root context (which means it should provision to cn=users,dc=happygolucky,dc=com) and I am not using SSL.
I am using JBoss 4.02, Windows Server 2003, and Oracle DB.
Any help would be greatly appreciated.
Thanks,
Jeff Chang
Message was edited by:
user555460

I don't think AD Server Cert to the Java keystore is required.
Anyway, besides that - I can tell you 1 problem. remaining name 'cn=Jeff Chang' is the problem area. Your remaining name should be something like cn=Jeff Chang, ou=WhateverOu,DC=HappyGoLucky,DC=com .
If you are able to add a user with the same credentials via LDAP Browser, this should work. I can even share a piece of code for doing the same:
public String createUser(String cnvalue, String fname, String lname, String treevalue){
          String rtnval="EXECUTION_SUCCESS";
          String treenodevalue="ou=WhateverOu,DC=HappyGoLucky,DC=com";
          if(treevalue!="")
               treenodevalue=treevalue;
          try {
               BasicAttributes attrs      = new BasicAttributes();
               BasicAttribute ocs           = new BasicAttribute("objectClass");
                                             ocs.add("top");
                                             ocs.add("person");
                                             ocs.add("rajnishbhatia19Class");
               attrs.put(ocs);
               attrs.put(new BasicAttribute("cn", cnvalue));
               attrs.put(new BasicAttribute("sn", lname));
               //attrs.put(new BasicAttribute("displayName", fname+" "+ lname)); // I named this custom attribute - your schema might not have it.
               String fulldn="cn="+cnvalue+","+treenodevalue;
               getContext().createSubcontext(fulldn, attrs);
          catch (Exception ex) {
               rtnval="ERROR: "+ex.getMessage();
               ex.printStackTrace();
               return rtnval;
I am also using this code on JBoss 4.02, Windows Server 2003, and Oracle DB environment. I have used this code to create user in Sun One DS & ADAM. I'm sure it should be consistent for AD as well.
Hope this helps.

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    0x91aec000 - 0x91af0fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91af2000 - 0x91b7afff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91b7e000 - 0x91bbbfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91bc1000 - 0x91bdcfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91be1000 - 0x91be3fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91be5000 - 0x91cc3fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x91ce0000 - 0x91ce0fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91ce2000 - 0x91d70fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91d77000 - 0x91d77fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x91d79000 - 0x91dd2fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x91ddb000 - 0x91dfffff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x91e07000 - 0x92210fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x9224a000 - 0x925fefff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x9262b000 - 0x92718fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    Please help me find/understand the source of this issue, and come up with some troubleshooting solutions, thank you for your time.
    -Boomhauer

    What programme are you using to play your DVD movies? Eg: WIN DVD - Power DVD or Media Player 0?
    I would suggest do the following.
    D/L Media player 0 ( if you have not already )
    Go here : http://www.free-codecs.com/
    D/L and install this codec pack : http://www.free-codecs.com/download/XP_Codec_Pack.htm
    And install this one also : http://www.free-codecs.com/download/FFDShow.htm
    Now, after you have done this Run WMP 0. Go to tools and then options for WMP0 and then select DVD and then advanced. In here you should have ffdshow.
    Now, close WMP 0 and make sure all settings for your sound card and in windows control panel are set for 5..
    Thats done? Cool.
    Now run a DVD through WMP0 and then go to tools/options/DVD/advance. You should now have AC3 Audio filter options. Set it to 6 bit 5. for starters. Leave everything else as is.
    Ok, try that for now and see how you go. Id say you have a codec missmatch or something.
    D/L Gspot filter/codec tool to find out whats going on.
    http://www.headbands.com/gspot/download.html
    PS: if over the last day or so you have D/L codecs and pack and the like, please remove them first and start freash
    Uninstall any DVD player software you have like WIN DVD or the like just to be safe. All we want to do is get it running under basic conditions then once its running then you can install DVD software if you like.
    Message Edited by xmn on <SPAN class=date_text>0-7-2006 <SPAN class=time_text>06:5 AM
    Message Edited by xmn on <SPAN class=date_text>0-7-2006 <SPAN class=time_text>06:7 AM
    Message Edited by xmn on 0-7-2006 06:8 AM

  • PLEASE HELP - Simple movieclip click to URL is NOT working... Why???

    I've tried over 4 tutorials to make my movieclip link to a URL. It's just not working for some reason...
    Here is my code.
    ondemand.addEventListener(MouseEvent.CLICK,goThere);
    function goThere(e:MouseEvent){
    var request:URLRequest = new URLRequest("www.money.net");
    navigateToURL(request);
    ondemand.buttonMode = true;
    ondemand.useHandCursor = true;
    stop();
    ondemand is a movieclip instance with a PNG image of text.
    This should work!! There are no compilation errors...
    No mouse cursor change on hover... just like nothing is there.
    Please help...   

    I am overall confused by your description of what you have, especially when you get to doubleclicking the movie and assigning code in it.
    In any case, you need to assign the name (the same name) to every instance of a tweened object. The lack of a name in earlier frames will be inherited by instances in subsequent frames
    I'm confused about your mention of 3 instances being in the library.  Just for clarity, an instance is a library symbol (or an object) that you place on the stage.  If you place two of the same objects on the stage, then you have 2 instances.  Items in the library are instance-wanna-bes.  If you have three different symbols in the library, and you are tweening them as if they were the same, your tween can't possibly work.

  • PLEASE HELP! Installation errors with creative suite 5.5 design premium?

    I recently tried to install creative suite 5.5 design premium on to my home computer with windows vista home premium and it was all going fine then right at the end of the installation this message popped up please help??
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 14 error(s), 4 warning(s)
    WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
                    Family: Photoshop
                    ProductName: Adobe Photoshop CS5.1 Core_x64
                    This parent relationship is not satisfied, because this payload is not present in this session.
    ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
                    Family: InDesign
                    ProductName: Adobe InDesign CS5.5 Icon Handler x64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
                    Family: Adobe Web Suite CS5.5
                    ProductName: Adobe Media Encoder CS5.5 X64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this payload from the dependency list.
    WARNING: DW025: The payload with AdobeCode:  {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
                    Family: Adobe Web Suite CS5.5
                    ProductName: Adobe Media Encoder CS5.5 X64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this payload from the dependency list.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: Adobe Player for Embedding x64 3.1
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: Shared Technology
                    ProductName: Photoshop Camera Raw (64 bit)
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: AdobeCMaps x64 CS5
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: Adobe Linguistics CS5 x64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: AdobePDFL x64 CS5
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: AdobeTypeSupport x64 CS5
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
                    Family: Adobe Web Suite CS5.5
                    ProductName: Adobe Media Encoder CS5.5 X64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this payload from the dependency list.
    ERROR: DW020: Found payload conflicts and errors:
    ERROR: DW020:  - Adobe Dreamweaver CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
    ERROR: DW020:  - Adobe Photoshop CS5.1 Core depends on Adobe CSXS Extensions CS5.5 to be installed.
    ERROR: DW020:  - Adobe Illustrator CS5.1 depends on Adobe CSXS Extensions CS5.5 to be installed.
    ERROR: DW020:  - Adobe InDesign CS5.5 Application Base Files depends on Adobe CSXS Extensions CS5.5 to be installed.
    ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
    FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

    i tried all the thinks listed and uninstalled then reinstalled creative suite 5.5 design premium and yet again this showed up at the end please help it mean nothing to me help!
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 17 error(s), 8 warning(s)
    WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS5.1 Core_x64
    This parent relationship is not satisfied, because this payload is not present in this session.
    ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
    Family: InDesign
    ProductName: Adobe InDesign CS5.5 Icon Handler x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
    WARNING: DW025: The payload with AdobeCode:  {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe Player for Embedding x64 3.1
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: Shared Technology
    ProductName: Photoshop Camera Raw (64 bit)
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobeCMaps x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe Linguistics CS5 x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobePDFL x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobeTypeSupport x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
    WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.9E3C8AP-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Design Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
    ----------- Payload: {BD85DFD4-005F-4219-8E27-C922CC4D8A61} Adobe CSXS Extensions CS5.5 2.5.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\lib\CSXS-Installer-Hook.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 130)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 130)
    ----------- Payload: {4C08199E-0D93-4227-8325-F024E71CA7A1} Adobe SING CS5 3.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\SING\Mark II\SING.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2)
    ----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
    ----------- Payload: {5BDE0A1B-35BF-4224-A54F-73786EECDFC1} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_GBLanguagePack 11.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\OEM(Seq 74)
    ----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
    ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Terry\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Terry\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe SING CS5: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed

  • Please help. My account with CC info has been hack...

    Hi!
    Last night, someone hacked my Skype account. I can still get in through my connected Microsoft Live-account, but I am not able to shut him/her out. I have even tried contacting the hacker via text message, as my account is set up with a british cell phone number now. The hacker has tried to some success to purchase skype credits totalling in the area of 500€. Luckily I try to keep as little as possible on my debit card account, but there has been some activity on my connected credit card. I have deleted what payment info I could from Skype, and Microsoft Live. However, one of my cards (Credit) can not be removed in Skype account settings due to being registered on Live. This is not correct, as I have deleted all card info from my Live account. 
    Please help me get my account (and money) back.
    Best regards,
    Sverre

    If you can't get the password reset via http://iforgot.apple.com (do you remember your answers to your security questions ?) then try contacting Support in your country and see if they can get you access to it
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • PLEASE HELP.. PROBLEM WITH RESTORE

    okey, well i have this huge problem. i got my ipod 2 weeks ago from the US, i live in poland and not many people know how these things work so i ask that someone here can help me..
    a week ago.. the ipod froze my computer, i could do nothing with it. so i had to restart it.the problem was that my ipod was connected to the computer still.. but my comp wouldnt start so i had to disconnect the ipod.(yes the DO NOT DISCONNECT icon was on the ipod.. but wut else could i do?)
    so my ipod froze then, and i had the apple icon the whole time on the screen, so i tried everything, i get so frustrated with the ipod that i just want to throw it out the window. i read some things about the problem on the suppoort page, i reset it about a hundred times.. and finally it started working when i got it into disc mode. Yes i got all happy.. I press the restore buttons in itunes.. and this is what happens.. the ( i dont know how to call it) scroll bar? well the green bar that moves to show that its 'restoring' it freezes in the middle of the process, i uninstalled itunes 10 times.. i even tried restoring on 2 other computers, on one of them it does the same thing and on the other theres some other problem.
    PLEASE HELP ME!! I DONT know what to do.
    ipod 5th gen 30gb   Windows XP  

    ____________________16.06V16, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
    Universal Serial Bus Controllers:
    Otwarty kontroler hosta PCI do USB SiS 7001, Magistrala PCI 0, urządzenie 2, funkcja 2. Device is working properly.
    No IEEE 1394 Host Controller found.
    The last connected iPod serial number: ****.
    The iPod Service Logging Information:
    [SERVICE: 0xB20,22:06:21 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Mon Nov 20 22:06:21 2006)
    [SERVICE: 0xB20,22:06:21 INFO] ##### iPodService starting as a service, version: 7.0.2.16
    [SERVICE: 0xB2C,22:06:22 INFO] Timed out... Starting device manager!
    [SERVICE: 0xB54,22:06:22 INFO] Listener Window created
    [SERVICE: 0xB54,22:07:32 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:07:32 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:07:32 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:07:34 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xB54,22:07:34 INFO] device \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xB54,22:07:34 INFO] device is an iPod
    [SERVICE: 0xB54,22:07:34 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0xB54,22:07:34 INFO] [-1] set waiting to mount = 1
    [SERVICE: 0xB54,22:07:34 INFO] [1] Assigning session 0
    [SERVICE: 0xB54,22:07:34 INFO] [1] added device interface "\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0xB54,22:07:34 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0xB54,22:07:34 INFO] [1] added device number 1 to m_objDeviceNumberMap
    [SERVICE: 0xB54,22:07:34 INFO] [1] added device interface "\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
    [SERVICE: 0xB54,22:07:34 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:07:34 INFO] [1] input #0 from src #0
    [SERVICE: 0xB44,22:07:34 INFO] [1] input #0
    [SERVICE: 0xB44,22:07:34 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
    [SERVICE: 0xB44,22:07:34 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:07:38 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:07:38 INFO] [1] input #1 from src #0
    [SERVICE: 0xB48,22:07:38 INFO] [1] input #1
    [SERVICE: 0xB48,22:07:38 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
    [SERVICE: 0xB48,22:07:38 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:07:39 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xB54,22:07:39 INFO] [VolumeArrive] mask = 0x7D
    [SERVICE: 0xB54,22:07:39 INFO] looking up device # for \\.\G:
    [SERVICE: 0xB54,22:07:39 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0xB54,22:07:39 INFO] iTunes device #1 found with drive letter G, mask 0x40
    [SERVICE: 0xB54,22:07:39 INFO] [1] set waiting to mount = 0
    [SERVICE: 0xB54,22:07:39 INFO] looking up device # for \\.\F:
    [SERVICE: 0xB54,22:07:39 INFO] type 0x2 drive 0x1 partition 0xffffffff
    [SERVICE: 0xB54,22:07:39 INFO] looking up device # for \\.\E:
    [SERVICE: 0xB54,22:07:39 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0xB54,22:07:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0xB54,22:07:39 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xB54,22:07:39 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0xB54,22:07:39 INFO] looking up device # for \\.\D:
    [SERVICE: 0xB54,22:07:39 INFO] type 0x7 drive 0x0 partition 0x2
    [SERVICE: 0xB54,22:07:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0xB54,22:07:39 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xB54,22:07:39 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0xB54,22:07:47 INFO] [VolumeArrive] mask = 0x40
    [SERVICE: 0xB54,22:07:47 INFO] looking up device # for \\.\G:
    [SERVICE: 0xB54,22:07:47 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0xB54,22:07:47 INFO] iTunes device #1 found with drive letter G, mask 0x40
    [SERVICE: 0xB54,22:07:47 INFO] [1] set waiting to mount = 0
    [SERVICE: 0xB54,22:07:47 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:07:47 INFO] [1] input #2 from src #0
    [SERVICE: 0xB4C,22:07:47 INFO] [1] input #2
    [SERVICE: 0xB4C,22:07:47 INFO] [MACHINE 1 INPUT #2] - (HDW) CheckDevNode
    [SERVICE: 0xB4C,22:07:47 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB50,22:07:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB50,22:07:51 INFO] [First Connect] Creating connect event for device 1
    [SERVICE: 0xB50,22:07:51 INFO] [1] set waiting to mount = 1
    [SERVICE: 0xB50,22:07:51 INFO] [1] input #3 from src #0
    [SERVICE: 0xB44,22:07:51 INFO] [1] input #3
    [SERVICE: 0xB44,22:07:51 INFO] [MACHINE 1 INPUT #3] - (HDW) Interface Arrival
    [SERVICE: 0xB44,22:07:51 INFO] [1] progress state is 2, Waiting to mount = 1
    [SERVICE: 0xB44,22:07:51 INFO] [1] progress is now 2
    [SERVICE: 0xB44,22:07:51 INFO] [1] progress is now 2
    [SERVICE: 0xB44,22:07:51 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0xB44,22:07:51 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0xB44,22:07:51 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0xB50,22:07:52 INFO] [First Connect] Creating mount event for device 1
    [SERVICE: 0xB50,22:07:52 INFO] [VolumeArrive] mask = 0x7D
    [SERVICE: 0xB50,22:07:52 INFO] looking up device # for \\.\G:
    [SERVICE: 0xB50,22:07:52 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0xB50,22:07:52 INFO] iTunes device #1 found with drive letter G, mask 0x40
    [SERVICE: 0xB50,22:07:52 INFO] [1] set waiting to mount = 0
    [SERVICE: 0xB50,22:07:52 INFO] [1] input #4 from src #0
    [SERVICE: 0xB50,22:07:52 INFO] looking up device # for \\.\F:
    [SERVICE: 0xB50,22:07:52 INFO] type 0x2 drive 0x1 partition 0xffffffff
    [SERVICE: 0xB50,22:07:52 INFO] looking up device # for \\.\E:
    [SERVICE: 0xB50,22:07:52 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0xB50,22:07:52 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0xB50,22:07:52 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xB50,22:07:52 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0xB50,22:07:52 INFO] looking up device # for \\.\D:
    [SERVICE: 0xB50,22:07:52 INFO] type 0x7 drive 0x0 partition 0x2
    [SERVICE: 0xB50,22:07:52 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0xB50,22:07:52 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xB50,22:07:52 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0xB44,22:07:53 INFO] VendorId: Apple
    [SERVICE: 0xB44,22:07:53 INFO] ProductId: iPod
    [SERVICE: 0xB44,22:07:53 INFO] revision: 1.62
    [SERVICE: 0xB44,22:07:53 INFO] vendor bytes:
    [SERVICE: 0xB44,22:07:53 INFO] 02 01 00 00 00 00 00 00 00 0B 00 11 91 00 00 00 00 00 00 00
    [SERVICE: 0xB44,22:07:53 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0xB44,22:07:53 INFO] [1] Power State: Powered
    [SERVICE: 0xB44,22:07:53 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0xB44,22:08:01 ERROR] Did not find first letter of stage
    [SERVICE: 0xB44,22:08:01 INFO] got HotPlugState 0
    [SERVICE: 0xB44,22:08:01 INFO] [1] serial number 000A270015BEEE43
    [SERVICE: 0xB44,22:08:01 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0xB44,22:08:01 INFO] [1] input #4
    [SERVICE: 0xB44,22:08:01 INFO] [MACHINE 1 INPUT #4] - (HDW) Volume Mount
    [SERVICE: 0xB44,22:08:01 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0xB44,22:08:01 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB44,22:08:01 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0xB44,22:08:01 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0xB44,22:08:01 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0xB44,22:08:13 ERROR] Did not find first letter of stage
    [SERVICE: 0xB44,22:08:13 INFO] got HotPlugState 0
    [SERVICE: 0xB44,22:08:17 INFO] [1] GetVolumeInformation() failed with error 1005
    [SERVICE: 0xB44,22:08:17 INFO] [1] ===== iPod with Video =====
    [SERVICE: 0xB44,22:08:17 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0xB44,22:08:17 INFO] [1] iPod needs formatting...
    [SERVICE: 0xB44,22:08:17 INFO] 22:8:17, year 2006, day of yr. 323, GMT offset 4 isDST 0
    [SERVICE: 0xB44,22:08:17 INFO] [1] Perform launch updater check.
    [SERVICE: 0xB44,22:08:17 INFO] [1] iTunes located at 'D:\iTunes.exe'
    [SERVICE: 0xB44,22:08:17 INFO] [1] progress is now 0
    [SERVICE: 0xB44,22:08:17 INFO] [1] *** MOUNT FAILED - Non-FAT32 device, device session 0
    [SERVICE: 0xB34,22:08:57 INFO] <0x4> Got Serial #
    [SERVICE: 0xBD0,22:09:01 INFO] [1] GetVolumeInformation() failed with error 1005
    [SERVICE: 0xBD0,22:09:01 INFO] <0x4> GetFormatType() returned unknown format 4
    [SERVICE: 0xBD0,22:09:01 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xD04,22:09:01 INFO] Mounted
    [SERVICE: 0xD04,22:09:01 INFO] [1] already mounted!
    [SERVICE: 0xD04,22:09:01 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xB34,22:09:03 ERROR] ERROR, mount lock count is 0 but device is not mounted
    [SERVICE: 0xBD0,22:09:07 INFO] [1] GetVolumeInformation() failed with error 1005
    [SERVICE: 0xBD0,22:09:07 INFO] <0x4> GetFormatType() returned unknown format 4
    [SERVICE: 0xBD0,22:09:16 INFO] <0x1> Got Serial #
    [SERVICE: 0xB34,22:09:16 INFO] <0x1> Got Serial #
    [SERVICE: 0xB34,22:09:20 INFO] [1] GetVolumeInformation() failed with error 1005
    [SERVICE: 0xB34,22:09:20 INFO] <0x1> GetFormatType() returned unknown format 4
    [SERVICE: 0xBD0,22:09:22 INFO] <0x1> Got Serial #
    [SERVICE: 0xBD0,22:09:22 INFO] API is now LOCKED!!!
    [SERVICE: 0xB54,22:11:15 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:11:15 INFO] [1] input #5 from src #0
    [SERVICE: 0xB48,22:11:15 INFO] [1] input #5
    [SERVICE: 0xB48,22:11:15 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
    [SERVICE: 0xB48,22:11:15 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:12:22 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:12:22 INFO] [1] input #6 from src #0
    [SERVICE: 0xB4C,22:12:22 INFO] [1] input #6
    [SERVICE: 0xB54,22:12:22 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:12:22 INFO] [1] input #7 from src #0
    [SERVICE: 0xB44,22:12:22 INFO] [1] input #7
    [SERVICE: 0xB4C,22:12:22 INFO] [MACHINE 1 INPUT #6] - (HDW) CheckDevNode
    [SERVICE: 0xB4C,22:12:22 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB44,22:12:22 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
    [SERVICE: 0xB44,22:12:22 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:18:13 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:18:13 INFO] [1] input #8 from src #0
    [SERVICE: 0xB48,22:18:13 INFO] [1] input #8
    [SERVICE: 0xB48,22:18:13 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
    [SERVICE: 0xB48,22:18:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:21:48 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:21:48 INFO] [1] input #9 from src #0
    [SERVICE: 0xB4C,22:21:48 INFO] [1] input #9
    [SERVICE: 0xB54,22:21:48 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:21:48 INFO] [1] input #10 from src #0
    [SERVICE: 0xB44,22:21:48 INFO] [1] input #10
    [SERVICE: 0xB4C,22:21:48 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
    [SERVICE: 0xB4C,22:21:48 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB44,22:21:48 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
    [SERVICE: 0xB44,22:21:48 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:44:23 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:44:23 INFO] [1] input #11 from src #0
    [SERVICE: 0xB48,22:44:23 INFO] [1] input #11
    [SERVICE: 0xB48,22:44:24 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
    [SERVICE: 0xB48,22:44:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:52:27 INFO] [VolumeRemoved] existing mask 0x40, arrive mask 0x20
    [SERVICE: 0xB54,22:52:47 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:52:47 INFO] [1] input #12 from src #0
    [SERVICE: 0xB4C,22:52:47 INFO] [1] input #12
    [SERVICE: 0xB54,22:52:47 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:52:47 INFO] [1] input #13 from src #0
    [SERVICE: 0xB44,22:52:47 INFO] [1] input #13
    [SERVICE: 0xB4C,22:52:47 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
    [SERVICE: 0xB4C,22:52:48 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB44,22:52:48 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
    [SERVICE: 0xB44,22:52:48 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:52:49 INFO] [VolumeArrive] mask = 0x20
    [SERVICE: 0xB54,22:52:49 INFO] looking up device # for \\.\F:
    [SERVICE: 0xB54,22:52:49 INFO] type 0x2 drive 0x1 partition 0xffffffff
      Windows XP  
    well i clicked help.. and that didnt do anything either.. ;/

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