Pooled desktops not working

I have two servers a RDS server and a hyperv host, the RDS server has all the rds services in it remote apps work and I can connect to local machines using the RDS gateway, I install a RD virtualization HOST on a hyperv host and created a pooled desktop
deployment desktop-1 and desktop-2, all seems to be working, I can launch a pooled desktop while on LAN, Once on the WAN I can not access to pooled desktops from rdweb or remote desktop app for a 8.1 client, same client I can access RDweb, remote apps,
remote computers using the RD Gateway but I can not access any of the pooled desktops. I attempted to connect and goes through the motions but hangs at "initiating remote connection" and will stay there forever, on the RDS gateway server there
is no connection listed. I try to connect through the RDS gateway directly to one of the pooled desktop computers it connects without issue. I've verified tcp 3389 and udp 3391 on firewall are open.
It seems like i'm missing something in he RDS gateway configuration that will allow it to connect tor pooled desktops.

Hi Darren,
Thank you for posting in Windows Server Forum.
For external user access to internal Virtual Desktop Infrastructure, we need to deployment a RD gateway to handle those requests. 
-Check whether there is appropriate trusted certificate is configured properly. 
- We can open TCP port 443 & UDP port 3391 for remote clients. It passes traffic to and from the client over port 443, and to and from the internal resource over port 3389. Any communication between the RD Gateway and the external client is also encrypted.
Also please check whether RD CAP & RD RAP policy is configured properly.
In addition it appears that there is some configuration issue, so please check accordingly as per following article.
1. Deploying Virtual Desktop Pools by Using RemoteApp and Desktop Connection Step-by-Step Guide
2. Virtualization: Use the RD Gateway
3. Test Lab Guide: Managed Pooled Virtual Desktop Collections
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

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