Portal not able to access BSP application in ECC?

HI All,
We have a BSP application on our ECC system and we have hosted it on Portal using the BSP iView.
The ECC is behind the firewall and the Portal is available on internet.
Now when a user tries to access that BSP application through Portal it shows 'Page cant be displayed' page.
Please guide.
Regards,
Sumit Oberoi

Issue resolved.
It was a role issue, we assigned the correct role to the user and issue got resolved.

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    JavaFXApplication3.jnlp
    <?xml version="1.0" encoding="UTF-8"?>
    <jnlp spec="1.0+" codebase="/PiFx/FxFiles/" href="JavaFXApplication3.jnlp">
        <information>
            <title>JavaFXApplication3</title>
            <vendor>Saurabh</vendor>
            <homepage href="/PiFx/FxFiles/"/>
            <description>JavaFXApplication3</description>
            <offline-allowed/>
            <shortcut>
                <desktop/>
            </shortcut>
        </information>
        <resources>
            <j2se version="1.5+"/>
            <extension name="JavaFX Runtime" href="/PiFx/FxFiles/javafx-rt.jnlp"/>
            <jar href="/PiFx/FxFiles/JavaFXApplication3.jar" main="true"/>
            <jar href="/PiFx/FxFiles/lib/jdom.jar" main="true" />
        </resources>
        <application-desc main-class="com.sun.javafx.runtime.main.Main">
            <argument>MainJavaFXScript=misc.MyChart</argument>
        </application-desc>
        <update check="background">
    </jnlp>JavaFXApplication3_browser.jnlp
    <?xml version="1.0" encoding="UTF-8"?>
    <jnlp spec="1.0+" codebase="/PiFx/FxFiles/" href="JavaFXApplication3_browser.jnlp">
        <information>
            <title>JavaFXApplication3</title>
            <vendor>Saurabh</vendor>
            <homepage href="/PiFx/FxFiles/"/>
            <description>JavaFXApplication3</description>
            <offline-allowed/>
            <shortcut>
                <desktop/>
            </shortcut>
        </information>
        <resources>
            <j2se version="1.5+"/>
            <extension name="JavaFX Runtime" href="/PiFx/FxFiles/javafx-rt.jnlp"/>
           <jar href="/PiFx/FxFiles/JavaFXApplication3.jar"  main="true"/>
            <jar href="/PiFx/FxFiles/lib/jdom.jar" main="true"/>
        </resources>
        <applet-desc name="JavaFXApplication3" main-class="com.sun.javafx.runtime.adapter.Applet" width="500" height="500">
            <param name="MainJavaFXScript" value="misc.MyChart">
        </applet-desc>
        <update check="background">
    </jnlp>Applet Code
    javafx({
    archive: "../FxFiles/JavaFXApplication3.jar",
    draggable: true,
    height:hgt,
    width:wdt,
    code: "misc.MyChart",
    name: appletName,
    id: appletName
    });

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