Post fault query

Hi, I've recently had a prolonged period of frequent broadband disconnections (A month or so  of 10+ disconnections per day).    When these disconnections occurred both Internet & Connection timers reset in the homehub 3 interface.  Following a couple of homehub reboots, I temporarily moved the homehub from an extension to the master socket for a period of 7 days and there was no improvement.   Following a few calls to the BT technical support team, they stated that there was a fault on the line and had passed it to the local exchange (Saturday night).   My wife had a call on yesterday morning (Monday) stating that the fault had been resolved (prior to which a BT van had also  been briefly parked outside too but did not request access).  After 24hours or so of no disconnections (much better), there has been 2 further disconnections today.
  Couple of questions:
Should I leave the Homehub powered up and keep an eye on any further disconnections over the next 7 to 10 days to allow the service to stabilise before taking any further actions?
Is it possible that these most recent disconnections are part of the post fault system generated line testing / service resyncing etc?
Any comments would be appreciated, Thanks
Solved!
Go to Solution.

Keith,
Thanks for your comments.   My query was particularly concerned with the fact that over the last month I've had a huge number of uncontrolled/unrequested disconnects (Homehub 3 ADSL connection time resetting, whilst mains power & all connections etc. untouched).   3 more disconnects have now occurred following a call from BT stating the problem had been rectified.  Prior to the fault being 'resolved' the event log had multiple events such as follows (comment from disconnects earlier today unknown due to test socket homehub reboot):
16:15:44,01 Sep. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
16:15:46,01 Sep. OpenWiFi tunnel down   16:15:45,01 Sep. PPP LCP Send Termination Request
16:15:47,01 Sep. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]  
16:16:27,01 Sep. DSL Link Up: Down Rate=8775Kbps, Up Rate=1151Kbps; SNR Margin Down=9.1dB, Up=6.6dB; 
16:16:28,01 Sep. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.  
I'm trying to ascertain whether these further random 'uncontrolled' disconnects are as a result of my broadband service still resyncing/recaliberating following the rectification of the fault, or whether I need to get back in touch with BT.   Ultimately, I'm really not confident the homehub will remain connected for the next 12 hours, let alone the next 5 days needed for the connection speed/noise margin to improve :-(
Any further comments from you or anyone would be appreciated.   Thanks  
I tryed the BT Speedtester earlier as instructed, but it continued to fail at the end of test 1 (Hence no results provided..)

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      END P_GETAPPOINTMENTS;Thanks in advance.
    Edited by: BluShadow on 11-Feb-2013 09:27
    added {noformat}{noformat} tags to format the code.  Read: {message:id=9360002} to learn how to do this.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

    979892 wrote:
    Hi,
    I don undrstand whats wrong in my Question. The answer for each n evry post by me is the same. This forum is not meant for giving suggestion I guess. or atleast I stop posting my Queries in this forum. Till now I have posted around 10 and Hardly for 1 or 2 I got the answers..The rest of them are the same bloody suggestions instead of answers.
    So, better if I google instead of wasting my time in posting and waiting for this nonsense answers.Such a nice reply to someone who was trying to help you. It seems though that you're incapable of reading.
    You said you had a problem formatting your code on the forum and Karthick pointed you to the FAQ: {message:id=9360002} which details how you make code appear formatted on the forums, yet you choose to ignore that and say that Karthick's response is just another 'bloody suggestion' (so polite and professional of you).
    Karthick also pointed you to the FAQ: {message:id=9360003} which links to a couple of very informative threads detailing what information you will need to provide so that people can help you to tune your query, as just posting a query itself is not enough for people to help you. Again you choose to ignore that advice.
    You say you've posted around 10 questions and only really got answers for 1 or 2 of them... is that the fault of the experts trying to help you, or the fault of the poor way the question has been asked?
    People, many of them very good experts in Oracle, volunteer their own time here to help people with their questions, and typically, if the person has posted good information about what their issue is then the experts will certainly be able to offer the best advice and way forward to help that person. In some cases though people don't post enough information and expect the volunteers to be mind readers or guess what the issue actually is... and then those people claim that they're not getting any good help...
    So, all you have to do is ask your question properly. It's not difficult. Either that or you can go away and google for help elsewhere, and perhaps pick up some of the old, outdated or bad advice that's out there on the web, and not learn from the experts. It's your choice, and not a concern of the experts here. We only try and help where we can.

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