Printing Problems with Samsung SCX-4600

When I try to print from r.0 Beta 12 to my Samsung SCX-4600 printer I get very long printouts with lots of space between each character. The result is unreadable. Any suggestions? Thanks.

Caused by a Bug in 4.0b12. It is fixed in the 4.0RC version which should be released this week.

Similar Messages

How can I fix this printer error with Samsung SCX-4300 and SCX-4521f on Windows Server 2008 R2?

I have two printers installed on Windows Server 2008 R2 (64-bit):
1. Samsung SCX-4521f
2. Samsung SCX-4300
There are two computers (Windows 7 Professional, 32-Bit) connected to this server that utilise these shared printers.
The drivers installed are as follows:
SCX-4x21_Win7_Print.exe (Win 2000/XP/2003/Vista/2008/Win 7 3.04.96:03 Print Driver 11 Dec, 2009 12.37 MULTI LANGUAGE)
SCX-4300_Print.exe (Win 2000/XP/2003/Vista/2008/Win 7(32,64bit) 3.04.95:07 Print Driver Jan 19, 2011 53.07 MULTI LANGUAGE)
After printing documents for some time (within a 24 period) the printers no longer respond to print requests.
On the server opening "Control Panel\Hardware\Devices and Printers" shows the two printers with yellow exclamation marks.
The "SCX-4x21" printer shows the "Status" as "Needs troubleshooting" and "Printer: Error".
The "SCX-4300" printer shows the "Status" as "Needs troubleshooting".
Neither will print a test page.
Searching for new drivers automatically returns saying: "The best driver software for your device is already installed".
The error persists and nothing will print.
When double-clicking on the "SCX-4x21" printer (or going to "Control Panel\Hardware\Devices and Printers\Samsung SCX-4x21 Series") you see the following:
"Printer: Error" and "N document(s) in queue".
Clicking on either of these brings up the print queue and shows a document with the status of "Error - Printing".
As each job with an error is cancelled the next one attempts to print and also displays an error like the last.
Once all the jobs are cleared the printer information says "Printer: Ready".
Sending a "Print Test Page" sends the printer into an error state saying "Printer: Error".
With the "SCX-4300", sending a "Print Test Page" displays a bubble saying: "Toner Empty: Replace Toner".
However, I can't see any specific error messages.
How do I find out what exactly "Needs troubleshooting"?
Please can anyone advise further?

The printer (SCX-4300) has stopped again.
Since it has been stopped I have done your recommendations:
Unticked the "Enable bidirectional support" option under the "Ports" tab in the printer properties.
Set the "Interactive Services Detection" to Automatic and started it.
Unfortunately the printer did not start printing, the print jobs did not restart or delete.
I decided to check the Operational logs that we enabled.
The first job I see goes like this:
Information: Rendering job 41.
Error: The print spooler failed to delete the file C:\Windows\system32\spool\PRINTERS\00041.SHD, error code 0x2. See the event user data for context information.
Information: The print job 41 was sent through the print processor SSE1MPC on printer Samsung SCX-4300 Series, driver Samsung SCX-4300 Series, in the isolation mode 1 (0 - loaded in the spooler, 1 - loaded in shared sandbox, 2 - loaded in isolated
sandbox). Win32 error code returned by the print processor: 0x0.
Information:Printing job 41.
Information:Spooling job 41.
This job actually printed.
Other jobs printed fine with no error.
There are no other errors in the "Operational" log other than the "print spooler failed to delete" error.
Any ideas what to try now?
Update: Unticking the "Enable bidirectional support", clearing the print queue and then trying again seems to have fixed the problem for now.

[SOLVED] Samsung SCX-4600 multifunction scanner

Hi everyone,
anybody could make this (or a similiar) scanner work under Arch? I've tried almost everything following previous messages here and there (ubuntu) but no luck, always the same bad result: sane-find-scanned detects my scanner model (installed last sane-dev from AUR) but "scanimage -L" never finds a single thing...
Any help is greatly appreciated...
UPDATE: Ok, finally is working, here are the steps performed, may can be helpful for someone else (soon may be I'll update the package to do this automatically, I asume that sane is already installed:
Download Samsung Linux Unified Driver, untar
Copy cdroot/Linux/<my-arch>/at_root/usr/lib<my-arch>/libmfp.so.1.0.1 to /usr/lib and cdroot/Linux/<my-arch>/at_root/usr/lib<my-arch>/libsane-smfp.so.1.0.1 to /usr/lib/sane
Symlink both libraries in their own directory as <lib>.so and <lib>.so.1
Copy cdroot/Linux/noarch/at_root/etc/sane.d/smfp.conf to /etc/sane.d, add the word smfp as a last line of /etc/sane.d/dll.conf
Install libstdc++5
Edit /lib/udev/rules.d/53-sane.rules and add an entry for the printer, then restart, near the other Samsung printers is a good place:
# Samsung SCX-4600 (single line)
ATTRS{idVendor}=="04e8", ATTRS{idProduct}=="3433", MODE="0664", GROUP="scanner", ENV{libsane_matched}="yes"
At this point, the scanner should appear with "scanimage -L" (as root), to make it work for every user add them to the lp group, you can ignore the scanner group
Lesson learned remembered: ldd is your friend
Last edited by RkG (2010-10-29 20:59:31)

Hi,
Thanks for the above link.
My issue is that I can't get anything to physically print. My Macbook can find the printer, it seems to send data to it ok, even the printer itself says that its receiving data and sounds like its warming up to start printing - but then it just stops and lists the job as completed, even though nothing has actually been printed. I also can't see where the ScanThru scanning software.
I can print/scan fine from my old PC laptop - how do I get this to work on my Mac?
Thanks (from an inexperienced Mac user)

Can't print from my Samsung SCX 4720

After the last upgrade I lost all ability to print from my Samsung SCX 4720 (I have never been able to use the scan function with my, but at least I could print). Since Samsung doesn't have a Mac version for this printer, I used the generic Samsung SCX 4x20 driver and it worked fine so far. Additionally, I have lost any ability to add other printers, manually or automatically. The printer list has just been wiped clean. I tried copying the printer settings from my time machine backups, but to no avail. Does anybody have a suggestion?

Samsung has downloadable drivers at: http://www.samsung.com/us/support/owners/product/SCX-4500W
On edit: just noticed that link is to the scx-4500W and I'm not sure of the difference between that and the scx-4500; their scx-4500 page only has drivers for OSX through 10.7: http://www.samsung.com/us/support/owners/product/SCX-4500/XAA?

Cannot print wirelessly with Samsung ML-2010. Recently installed Leopard.

i'm having an airport printing problem with my Samsung ML-2010. I have never used it with an airport express, but have successfully used my iBook G4 to print successfully using several airport connected printers.
I have lost my "Printer Setup Utility" since recently installing Leopard. I have read this is a common problem.
The point is that I can still print using my USB cord, but am having no luck with the airport. I also cannot add a printer using Rendezvous or Bonjour.

Right then. He's a Mac-to-Printer direct work-around for the problem.
Before you start. Ensure you have the ML-2010 driver installed. Connect the printer directly by USB to check.
1. Open Print & Fax Preferences.
2. Click on + to add printer.
3. Select IP at the top of the page. Select HP JetDirect - Socket in the drop down.
4. Enter the address of your AirPort Extreme (IP Address or name such as living-room.local) then add the socket number. 9100 for the first printer, 9101 for the second printer.
4a. If you've got the address right it will verify this and confirm this on screen. It will select a generic postscript driver which you will change in step 6.
5. Enter a Name and Location in the boxes at the bottom.
6. In the Print Using box, choose Select Driver and then search for ML-2010 driver. Select it.
7. Click Add and you're done.
You will now have the printer included in your list.
8. Click Open Print Queue.
9. With the print Que open select from the Menu Bar: Printer > Print Test Page.
10. Bingo you'll see the CUPS test page.
Now. If you have a windows PC with Bonjour Printer Wizard and you've got a working printer queue. You can crib the network address by looking at the TCP port information for the print queue. It will reduce the amount of guessing. But generally, the hostname is base-station-name.local with the spaces replaced by hyphens.
This should work for everyone and I so far (2 hours testing) I've not had a failed print.
Good luck and quite honestly I can wait for the fix to the bungled update now.
Karl

Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

Printing problems with hp laserjet 1018

- printing problem with my hp laserjet 1018 (no *.pdf files!), all other documents were printed
- hp photosmart premium c309 works with all file types
Windows 7 64 bit
Adobe Acrobat Pro 10.1.7
Acrobat Reader 11.0.3

Also having other "permission" based problems as well. Other people cannot open my PDFs even though I have not used any security. I'm thinking about getting a previous version of Accrobat Pro and installing that.

Printing problems with InDesign CS3 running on OS 10.6

I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Printing problem with Summarize Comments?

Printing problem with Summarize Comments in Pro 10.1.6? When I print, I only get the number boxes on one page and the comments on the next page. The numbered boxes don't show up on the actual image itself.

Um I dont know if im doing something daft but I tried this like you said
PrinterJob printJob = PrinterJob.getPrinterJob();
printJob.setPrintable(this);
if(printJob.printDialog()){
try {
          PageFormat pageFormat = printJob.defaultPage();
          if (pageFormat.getOrientation() == PageFormat.PORTRAIT) {
          landscape = 0;} else {
               landscape = 1;}
          System.out.println("THE ORIENTATION IS "+ landscape);
          printJob.print(); }
catch (Exception PrinterExeption) { PrinterExeption.printStackTrace();}
and it doesnt seem to work as I tried it both as landscape and portrait in the print dialog but landscape is always 0.
cheers
pmiggy

Printer problem with AW 6.2.9

I have a recurring printer problem with both hp deskjet 5150 and Epson R220. After much work with techs at both, we have determined that it is an AW problem (v. 6.2.9) Other files print okay. I've searched through recent posts and found similiar questions, but the answers aren't specific to my problem. I gather that it involves trashing certain AW files, such as Appleworks.plist and other Appleworks prefs. It will help it I know the specific files to trash and as much detail about how to find them on the HD. I will be infinitely grateful for any help.
OSR
Mac G4 Mac OS X (10.4.6)
Mac G4 Mac OS X (10.4.6)

Welcome to Apple Discussions
You are correct that deleting the AppleWorks preferences can fix some printing problems. I'm surprised that in finding that information you didn't come across a post with the specific information or a tip to my user tip, AppleWorks has stopped working correctly, that explains which preference files ot delete.
Make sure you have the newest printer driver for each printer. Also, use Disk Utility to repair permissions after any system update or upgrade.

Printing Problems with PDF - Adobe Acrobat

Printer - HP Deskjet 3070A
Laptop - Asus Zenbook running Windows 7 Home Premium
Issue: Printing problems with PDF (Adobe Acrobat Reader)
Dear All,
Please help!
My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
I have tried fiddling with the printer settings; the print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
Much appreciation in advance x

Hey there @Reverie!
Thanks for posting on the HP Forums!
I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer! You mentioned you have run the updates and uninstalled/re-installed the printer software. Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer?
I have located the HP Update Software Utility that may be able to help. You can download an run the utility. It may be able to locate any other updates for the printer.
I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup. It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
Let me know if that helped and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Printing problems with InDesign CS3 with Mac OS 10.6.3

I am not new to InDesign... I have CS3... but I am brand new to Mac Snow Leopard (OS 10.6.3). Although I can open CS3 and use the application, I cannot print with it. None of my other applications has printing issues... just CS3. Any suggestions?
Richard

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Default printer problems with adobe 10.1.2

I was having problems printing PDFs since upgrading to 10.1.2. After reading and trying many recommendations, I happened to notice that my default printer(I have only one printer) was listed twice on the print window. The first (default) printer is spelled "HP PSC 2350 series" (upper case 'PSC') The second is "HP psc 2350 series" (lower case 'psc') . The printer is named 'HP psc 2350 series' in my printers and devices, and if I select this printer, the page will print perfectly. Now that I have solved my printing issue, I would like to change the default setting on the adobe print window to come up as the active link, so I don't have to continue to select a different printer everytime I wish to print a document. The printer by the lower case "psc" name is set as the default printer in printers and devices, and I cannot figure out why it doesn't come up as the default printer on the adobe reader print window. I also cannot figure out how to change the default in the print window.   An added interesting fact is that I get no response in the print window when I try to select "preferences' or 'advanced' for the upper case 'PSC' printer.
My computer runs in Windows 7 (64-bit). The printer is HP psc 2355xi all-in-one. Any suggestions are much appreciated

I have not been able to select a different default printer for Adobe, but I can print if I manually select the correct link everytime.
Date: Tue, 6 Mar 2012 13:16:52 -0700
From: [email protected]
To: [email protected]
Subject: default printer problems with adobe 10.1.2
    Re: default printer problems with adobe 10.1.2
    created by AMG13 in Adobe Reader - View the full discussion
I am having the same issue.The correct printer is selected as the default printer on the control panel and there is no driver with the lowercase convention.However, the first printer option that appears is the lowercase convention. Is there any way to select a default printer for specifically for Adobe, as opossed to the PC itself?
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4248912#4248912
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Cannot SCAN with Samsung SCX-4500 Printer, New iMac w/Leopard

I just purchased at an Apple retail store, a brand new 24" iMac along with a Samsung SCX-4500 laser printer, copier and scanner. Bad news is I can't get the scanner function to work. It prints and copies but doesn't scan. I went to Samsung and downloaded the lasted and greatest drivers but no scanning capability yet. Has anyone else purchased this printer? Is it compatible with OX 10.5 or is the Apple store just trying to get rid of printers that don't seem to work with Leopard. This bugs me. Any help would be great.

This is from another forum as I was looking for the answer to the same issue:
First off, when Samsung labels a button "Scan to PC", they mean it. That button only works with Windows PCs not Macs.
To get it to the Samsung SCX 4500 to scan on your Mac you need to acquire the image using some other software. I used Preview.
Put the picture or document that you want scanned on the bed. Open Preview. From the File menu, select the Import Image... option.
The scanner activates and you will see, you guessed it, a preview of what is to be scanned. Notice that the scan button is grayed out.
You now have to click and drag a box around what you want scanned. Once you draw your box identifying the exact image to be scanned, the Scan button is enabled. Now adjust any options, and hit Scan. Enjoy.
Thanks to the Apple Genius in Century City who helped me out, also this post was helpful:
http://discussions.apple.com/thread....sageID=5800155

Problem scanning docs with Samsung SCX-4300 with OS 10.4.11

On my 1.86ghz Intel Duo running OS 10.4.11, I installed the print and scan drivers for the Samsung SCX-4300 multi printer. At least I believe I did, cause I can print fine. And in Image Capture, I can see the SCX-4300, and can see an overview of the page that I want to scan. But the scan button itself, never turns from grey to black, so I can't activate the command to scan in Image Capture. Any ideas?

Welcome to Apple Discussions!
Sometimes click and drag from top left to bottom right let's you highlight the area of the page you want the scan to appear in on some scanning software, and that then enables the scan button. Have you tried that? Note: I don't have your particular scanner.
Some scanners have a scan button on the scanner, and that offers on an LED display the option to scan to document. That should activate software on the Mac if the scanner software is known to be 10.4.11 compatible.

Printing Problems with Samsung SCX-4600

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