Problem setting up Apps

When I try to download an app it won't accept the password I created when setting up my Apple ID. I've been back into my account and re-confirmed my password but still it won't accept it. Any ideas??

You can look through here for help.
http://www.apple.com/support/appleid/
You can try this first. Go to Settings>Store>Apple ID. Tap on your email address/Apple ID and sign out. Then tap sign in and enter the email address and password again.
Make sure that you are using the correct ID that is associated with the password as well.
The other thing to check is make sure that you do not restrictions enabled for downloading apps. Go to Settings>General>Restrictions and see if you have restrictions turned on and if you have it set to not allow apps to be downloaded. I assume this would not be the case if you can access the App Store, but I do not use restrictions so I am not positive as to how the feature works.

Similar Messages

Having problems accessing any apps on my iCloud. Set up and signed in successfully but then when I click on an app it just says there's a problem but doesn't say how to fix it. Please help, am very new to this!

Hi
I am very new to updating my iPod touch and this is the first time I've used the iCloud. However, I am having problems accessing any apps on my iCloud such as photos, reminders etc. I've set it up on my iPod touch successfully and I can sign in on my PC. However, when I try to access any of the apps it says there was a problem. It doesn't tell me how to fix it or what the problem is.
Is anyone able to help?

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

Problems setting up Mail to Exchange

Hey everyone,
Having a few problems setting up mail to exchange on a Nokia 5800.
We have the latest version of Mail to Exchange installed.
Were using Microsoft Exchange 2007.
Example serup of what we have done:
Mail to exchange - New profile - Input Username and Password of domain account - Input domain name - Chose Internet as means of connection -
The Nokia goes off and searches for the domain information, finds it OK. Shows a message regarding a server certificate, we chose to install this certificate this time only.
Phone crashes?
Any ideas whats going on?
Thansk

Hi Jim,
Depending on the customer feedback, it works fine. Apple Mail the client that comes with OSX supports standard protocols (POP3, IMAP, SMTP), these are all supported by Exchange 2010.
If you're running Mac OS 10.4 Tiger or Mac OS 10.5 Leopard, you can still use the Mac Mail App to connect to your account. However, you need to connect to your account without using IMAP or POP.
If you're running Mac OS 10.6 Snow Leopard or Mac OS 10.7 Lion, you can use the Mail program included with those releases to connect to your email account automatically using an Exchange account.
When you use Mac OS 10.6 Snow Leopard or Mac OS 10.7 Lion and connect using an Exchange account, you can use features that aren't available to users who connect through IMAP or POP, including iCal and Address Book.
More details about Set up email in Mac OS X Mail, please refer to:
https://support.office.microsoft.com/en-in/article/Set-up-email-in-Mac-OS-X-Mail-de372dc4-9648-4044-a76c-e8a60e178d54?CorrelationId=a0ce4c19-1492-4e3b-bc7e-4af83d3cb347&ui=en-US&rs=en-IN&ad=IN
Additional, I find a similar thread about your question, for your reference:
https://social.technet.microsoft.com/Forums/exchange/en-US/b112b61e-401f-4ad9-b459-a25673ff5407/connecting-to-exchange-2010-using-apple-mail?forum=exchange2010
https://social.technet.microsoft.com/Forums/en-US/d3c9b4ad-822b-4a7c-88b8-39df3f166f96/how-to-setup-exchange-account-on-macbook-os-x?forum=exchange2010
Best Regards,
Allen Wang

Error occurred while setting up Apps Context.

I am trying to call a stored procedure using Oracle Apps Adapter . MY JCA settings are as following.
<endpoint-interaction portType="AppsService_ptt" operation="AppsService">
<interaction-spec className="oracle.tip.adapter.apps.AppsStoredProcedureInteractionSpec">
<property name="IRepInternalName" value="PLSQL:AP_VENDOR_SITES_PKG:INSERT_ROW"/>
<property name="SchemaName" value="APPS"/>
<property name="PackageName" value="AP_VENDOR_SITES_PKG"/>
<property name="ProcedureName" value="INSERT_ROW"/>
<property name="Username" value="sysadmin"/>
<property name="Responsibility" value="System Administrator"/>
</interaction-spec>
<output/>
</endpoint-interaction>
But when I invoke this in logs it gives following error...
Exception occured when binding was invoked.
Exception occured during invocation of JCA binding: "JCA Binding execute of Reference operation 'AppsService' failed due to: Apps Context Error.
Error occurred while setting up Apps Context.
Context parameters should be valid.
Contact oracle support if error is not fixable.
The invoked JCA adapter raised a resource exception.
Please examine the above error message carefully to determine a resolution."

Hello ,
I am facing the same problem. How did you solve the same?? Please help.
Thanking you

Set up app tabs bi pining when firefox closes and is reopened app tabs have disappeared, Why

all the information i have is contained in one line. Set up app tabs close fire fox and then reopen. i do nothing between these 2 tasks. Did this 5 times and it still does not work

You can check for problems with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
*http://kb.mozillazine.org/Multiple_profile_files_created

Having problems setting up ntlworld email on ipad 2. Help?

I am having problems setting up my ntlworld email on my new ipad 2. It works ok on my iphone 3. Trying to use the same settings as my iphone but its not setting up.

This should work for all email addresses managed by Virgin Media
          @ntlworld.com
          @blueyonder.co.uk
          @virgin.net
          @virginmedia.com
1. Turn on Settings > Airplane Mode.
2. Open Settings > Mail, Contacts, Calendars.
3. Tap Add Account….
4. From list choose Other.
5. Choose Add Mail Account.
6. In the New Account screen enter customer’s:
          Name (e.g. Johnny Appleseed)
          Email (full email address, e.g. [email protected])
          Password (password for email address)
          Description (this will automatically get filled in, but you can put something more meaningful e.g. ‘NTLWorld Email’)
7. Tap Next.
8. In the next screen ensure IMAP is selected.
9. Enter the following settings:
          Incoming Mail Server (section)
          Host Name imap.virginmedia.com
          User Name (full email address, e.g. [email protected])
          Password (password for email address)
          Outgoing Mail Server (section)
          Host Name smtp.virginmedia.com
          User Name (full email address, e.g. [email protected])
          Password (password for email address)
10. You will get an error that the IMAP server is not responding (Airplane Mode being on); just tap OK.
11. Tap Next.
12. You will get an error that the account may no be able to send or receive emails; tap Save anyway.
13. On next screen turn Notes off and tap Save.
14. The new account should be created; we now need to tweak some settings in it.
15. Tap the new account in the list.
16. On the next screen tap Account.
17. Where is says Outgoing Mail Server tap on SMTP smtp.virginmedia.com >.
18. On the next screen, under Primary Server, tap smtp.virginmedia.com.
19. Ensure the settings are as follows:
          Outgoing Mail Server (section)
          Host Name smtp.virginmedia.com
          User Name (full email address, e.g. [email protected])
          Password (password for email address)
          Use SSL is turned ON
          Authentication Password
          Server Port 465
20. Tap Done.
21. You will get an error that the SMTP server is not responding; just tap OK.
22. Tap Done.
23. You will get an error that the account may no be able to send or receive emails; tap Save anyway.
21. Tap Account to go back one screen.
22. Tap Advanced at the bottom of the screen.
23. At the bottom of the screen ensure the settings are as follows:
          Incoming Mail Server (section)
          Use SSL is turned ON
          Authentication Password
          IMAP Path Prefix is left blank (will show ‘/’)
          Server Port 993
21. Tap Account to go back one screen.
22. Tap Done.
23. You will get an error that the IMAP server is not responding; just tap OK.
24. Tap Done.
25. You will get an error that the account may no be able to send or receive emails; tap Save anyway.
26. Tap Mail… to go back one screen.
27. Tap Settings to go back one screen.
28. Turn Airplane Mode to OFF.
29. Press Home button and open Mail app to check it is now collecting and sending email.

...Not alone with problems on "Mail" app server connection, iMap!!!! I believe Apple is strengthening their server farm. Has been out for over a week; they were wise to have the iCloud also in the cloud.

Not alone with problems on "Mail" app server connection, iMap!!!! I believe Apple is strengthening their server farm. Has been out for over a week; they were wise to have the iCloud also in the cloud. Be patient!

Have you considered the possibility that the third party fan software might itself be implicated in the issue, theosib (or perhaps something else introduced at about that time?).
My inclination in a situation like this would be to back up your drive to an external, wipe the drive, and do a clean installation. At the very least I'd try an archive and install.
Do you have plenty of free space on the drive? Once you get things down below the last 10 to 20% things can get hairy at times, and may not be fixed as a result of simply freeing up some room, as free space fragmentation is likely to have set in.
As far as RAM goes, either "Rember" - http://www.kelleycomputing.net:16080/rember/ or, better still, but less user friendly, "memtest" - http://www.memtestosx.org/ does a much better job of checking your RAM than the AHT. Still takes a while to run for a thorough test, but much quicker than the approach you are planning on using.
You might also want to use "Activity Monitor" to check for any applications with progressive "memory leaks" or that are acting as CPU hogs, given your symptoms
Cheers
Rod

Problem buying new apps on app store.

Hi,
The original Apple ID I've had since I set up my phone expired a few months ago as the email it was linked to was disabled when I left University.
Consequently I created a new Apple ID which works for iTunes and I can purchase songs but I am having problems with the app store.
Everytime I want to purchase an app it only gives me the option to enter my password to my old account (WHICH ISNT WORKING!!!)
It doensn't make sense I am am definately logged in through my new Apple ID both in iTunes and also in the app store. I even checked my settings and then "store" and I am definately signed in under my new ID.
Please help as I really need to update my Whatsap...this is driving me crazy!!
Thanks!

Hi megan2705,
Apps are linked to the Apple ID they were purchased with. Even if an old email used as an Apple ID goes stale, it doesn't mean the Apple ID is no longer valid. When an app purchased with the old Apple ID needs updated, you need to be logged in with that ID.
Rather than creating a new Apple ID (making it so you have purchases under multple Apple IDs), a better way is to NOT create a new Apple ID, but rename the old one to the new valid email address.
How to change the name you use for your Apple ID
That way all your purchases stay with the same account and you avoid the multiple Apple ID mess.
(note that doesn't work for .mac or .me emails).
If you don't have many purchases on the new Apple ID, it might not be too late to rename the old one to the new name, but first you would need to rename the new one to some other (unused?) email so you free up the new name (email). Once the old email Apple ID is renamed to the new valid email you should be set. Then "forget about" the new one you just created.
Does that make sense?
ivan

[ PROBLEM ] Audio Control app wont recognise card properly

Hi
I have a X-Fi ExtremeGamer card in my Win 7 home premium setup and am struggling to set it up properly.
Long story short , I pulled out the X-Fi card and tried the onboard audio as I was getting an issue with the audio playing around using the creative drivers ( volume changes mid song, positional audio in games was often unusal ).
The Realtek stuff wasnt too bad but I wanted to try my X-Fi card again, it is suppose to be better after all.
Anyways...
I disabled the onboard audio , safe mode and cleaned all the realtek drivers out and any lingering creative drivers with Driver Sweeper, used CCleaner to clean up the reg and rebooted.
Installed the BETA drivers from creative and the audio works fine, but when I try use the crystaliser or other SB features the app complains
" The audio device supported by this application is not detected. The application will exit. "
I installed Daniel_K's drivers from a CD ISO he put out a while back, and the applications worked fine but the audio dropped in and out, so I downloaded the official creative drivers for my card and OS, and the application worked fine again but as with Daniels drivers the audio dropped in and out so I reverted to the beta drivers... and the audio dropped in and out as well.
I worked it out to being the volume controls on the creative 5. speakers , which every set of speakers I have bought from creative have had the same issue, the volume slider on the cable... after some use it messes up the audio and it becomes safer just to adjust the volume in the software.
After deciding the issue was with the volume slider on the cable, I wanted to re-install Daniel_K's driver pack so I could access the other features, now it suddenly doesnt recognise the device anymore, nore does the official none beta drivers from creative, nor does the latest PAX drivers ... all report the same issue:
" The audio device supported by this application is not detected. The application will exit. "?
I am starting to tear my hair out here, the audio works and the card is recognised in the Device Manager as 'Creative SB X-Fi' , I have clean the drivers , the registery , used the patch that fixes a bug where the update wouldnt recognise cards properly , re-re-re-re-re-re-re-re-re-re-re-re installed the drivers.... carefully EACH time.
I triple checked I was downloading the Win 7 64bit OS ver of the X-Fi ExtremeGamer drivers.
What now ?
ALSO Who thought it was a bright idea to put up the volume to 87% when you install drivers ? It also unmutes the volume if you mute it before restart, and it puts the volume back up to 87% if you dare to lower the volume before rebooting the PC to complete the install.
( NOTE: It only does this after the initial reboot to complete the install, subsequent re-boots leaves the volume alone )

I give up...
I sent a form to the tech guys , detailing the problem and outlining the steps I took to fix the issue...and they direct me to http://support.creative.com/kb/ShowA...aspx?sid=55438?, oh I can use Device Manager to uninstall , oh and Control Panel - Programs to unistall the Creative stuff ( note: I am being very sarcastic here ).
This is the information I sent the tech:
Detailed Problem Description:
Creative audio application does not recognise SB X-Fi card , card audio functions just cant control the feature set. Error msg : " The audio device supported by this application is not detected. The application will exit. " Suspect nVidia installing of HD audio drivers causing 4 (four) additional High Definition Audio Devices to appear in the device manager screen. Unable to uninstall these devices as Win7 auto re-reinstalls with generic MS drivers, can only disable. Creative SB X-Fi card listed in audio devices as 2 - SB X-Fi. Suspect the audio control application looks in the first slot and doesnt recognise the device and fails, doesnt look at the 2 ( second slot ? ) Tried a full uninstall including going to safe mode and removing drivers with Driver Sweeper, CCLeaner to clear out registry entries and removed the card, booted to windows without the card , re-seated the card and re-installed the drivers. Forum entry for this problem at: http://forums.creative.com/t5/Sound-Blaster/PROBLEM-Audio-Control-app-wont-recognise-card-properly/td-p/57930
Thank you
and this is the advice I got ...
Thank you for contacting Creative Labs.
To avoid installing the incorrect driver on your soundcard, we suggest that you do a full uninstallation using the guidelines, steps provided in our website. Shutdown your PC then take out the card and make sure to place it on another slot. Second, disable your onboard audio and if your graphic card comes with any audio support as well, disable this feature.
Uninstalling Sound Blaster Drivers and Applications(Windows 7)
http://support.creative.com/kb/ShowA...aspx?sid=55438
Do not hesitate to add as much information in the next reply so we can understand the entire issue and assist you find the right solution or suggestion.
Best Regards,
... seriously ?

I have some problem with In-App Purchases

Dear Customer Support,
I have some problem with In-App Purchases
Because my 4 year-old daughters purchased In-App when he play
and i can not Report a Problem in Itune
I inadvertently purchased all of this application below.
Order Number:
Receipt Date: 16/04/12
Order Total: $99.99
Billed To: MasterCard
Diamond Dash,140000 wooga
Report a Problem In App Purchase $99.99
Payment Card Total $99.99
Hope I can get help from you as well.
Best regards
<Email Edited by Host>

Hi, ddddda
I've got the same problem, same rate.
I called to Apple Support and she recommended me to report by this link.
http://www.apple.com/asia/support/itunes/contact.html
(Select topic .. App store)
Within 6 hrs, Apple replied me with this.
>>>>>>>>
Dear Charin,
Josh here from the iTunes Store.
I understand your son made a purchase accidentally that you would like refunded. When it comes to your money, I can certainly appreciate how important it is to feel that you are treated fairly, and I would be more than happy to help you out with this today.
Please read my entire email as I have included information about your refund, what was purchased and how to avoid these type of purchases in the future.
Charin, the charges in question are for in-app purchases. An in-app purchase is a purchase that can be made within an Application on an iPhone or an iPod Touch.
In-App purchases are items you can buy that will assist you in advancing in the game you're playing. Some examples of In App Purchases are: bonus game levels or maps, additional experience points, subscriptions, and recurring services.
The Application "Diamond Dash" was free, and this is the Application that was used to purchase the in-app items. The in-app purchases were for "1000 Gold" to be used when playing "Diamond Dash."
Please note that there is a 15 minute window after initially entering in your password, where the password is not requested again. Once this time has passed, you will be requested for your password, and also to confirm the purchase by tapping the Buy button.
To prevent any further in-app purchases from being made unintentionally, please set the in-app restriction on your device(s) as soon as possible. You can set the in-app restriction on an iPod Touch, iPhone or iPad by following these steps;
1) Click on the "Settings" Application
2) Now from the list of options click on "General"
3) Scroll down and click on "Restrictions"
4) Under the heading "Allowed Content" be sure that "In-App Purchases" is "OFF."
After reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "1000 Gold" is an appropriate exception to the App Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of $99.99 should be posted to the credit card that appears on the receipt for that purchase.
The iTunes Store provides a warning message that asks if you are sure that you want to buy an item. This warning can be turned off. If you would like to make sure that this warning is on, you can reset the warnings in the iTunes Store by following the instructions in this article:
Resetting iTunes Store warnings
http://support.apple.com/kb/HT1734
Additionally, you can make modifications on certain devices that will prevent them from making purchases:
iPhone, iPad, and iPod touch: Understanding Restrictions
http://support.apple.com/kb/HT4213
Please let me know if you require any further assistance with this issue, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Charin. I hope you have a great day.
Sincerely,
Josh
iTunes Store / Mac App Store Customer Support
Please Note: I work Sunday 7 AM - 3:15 PM, Monday 4:00 PM - 11:30 PM, Tuesday 3:30 PM - 11:30 PM, and Friday 7:00 AM - 3:15 PM
All times are EST.
Thank you for allowing me the opportunity to assist you.
>>>>>>>>>>>>>>>>>>>>>>>>>>
Once i've got any development, I'll posted here.
remark : This app "in-app purchase" no need for password confimation in buying dialogue.

Problem setting up Gmail on KIN TWOm

Very happy with my KIN TWOm - got my Zune setup, go to set up my Hotmail, perfect...but they I try to set up Gmail and it says "Not Set Up - There was a problem setting up your account. Try again later". When I call Verizon they tell me, "You must be typing in the wrong email or the wrong password." It's been the same email for the last 5 years and I check it everyday - I think I've got it down. When I kept complaining, they sent me to ADVANCED TECH SUPPORT were I was told to pull the battery out and restart the phone...when that did nothing I was told to change my Gmail password. I wasn't surprised when that didn't work. After all this I was told I should contact Gmail because it sounds like a problem on their end. Here's the issue; they didn't make the phone, why would they know how to help? The KIN website is no more - no help to be found with Sharp or Microsoft, so I guess this is my last chance - Anyone had the same issue, if so how can I fix it?

You should not need to enable IMAP/POP to use your gmail account w/ the Kin. I personally use gmail, so it is the only email service i can verify works fine with the Kin email app. First, make sure you have an internet connection. That can be wifi, or the 3g network (i would suggest wifi; block 3G is my advice). Once you are sure you have a connection (try connecting to a few pages in the browser; don't rely on the little 3G icon), click on the email app icon, then click the Gmail icon. It will ask for 3 options: a name (i'm not sure if this has to match your email account's name, character for character; but i know mine does, so you might as well enter it as the same name as the one under your gmail account just in case), the email address (including @gmail.com), and your password, which is case-sensitive, has to include all the symbols/numbers, etc.
It should be as easy as that. The only problem i can see occurring is if your phone isn't actually connected to a wifi connection and has no connection to the internet, or if it does matter that the name you enter has to match the email account's name, but i don't understand why it would have to match, but then again it wouldn't be the first time Microsoft did something unexplainably weird.

Having problems setting up iMessage

I'm having problems setting up iMessage on my iPod Touch. I have several iphones and they all were configured out problems. But I'm having difficulty getting this to work on an iPod touch.
The iPod touch has been upgraded to the latest iOS 5.01 from iOS 5.0 and I still have problems...
I have a valid iCloud account
iCloud is setup and working fine on this iPod touch
I've shut-down and restarted the iPod touch
I've done a hard-reset
Wifi is setup properly...
Here's the issue:
I open iMessage (either through the Messages app, or via Settings/Messages
I'm asked to enter the Apple ID. So I enter my Apple ID and password
I click "Sign In"
The app moves to the next screen - "People will message you using your email address. What email address would you like to use?". I enter the same gmail address I'm using for my Apple ID
I click the Next button and it scrolls back to the original "Enter Apple ID" sign in screen in Step#2. No error message appears.
So I don't really know what to try next..

OK - solved my own issue finally.
The answer was buried in another thread within a reply from user fdm1979.
The time on this particular iPod was wrong...just flip the Date/Time to "Set Automatically", and then suddently imessage and FaceTime started working.

I am finding it difficult to transfer a set of apps to my imac from my mac book pro

I am finding it difficult to transfer a set of apps to my imac from my mac book pro, when i go into my imac i see them on the "list" but I dont see any way to download or sync those selected new apps I just purchase. I do see the apps that i have purchased on my imac on the same list. I had no problem syncing them to my iphone..Help ?
MacBook Pro, iOS 6.1.4, nned to transfer App from mac book

There's no need to transfer apps from one Mac to another.
Launch the App Store on the iMac and sign in using the same Apple ID and password used for downloading the apps on the MBPro.
Then click Purchases from the menu top of the App Store window.
By the way. Apps that run on an iPhone (iOS based device) cannot run on a Mac = Mac OS X. Two different operating systems.
iTunes Store for the iPhone.
Mac App Store for your Macs.

If you have problems with Apple Apps after installing Mavericks

I had a problem with Apple Apps after installing Mavericks. They would bounce in the dock but never open. The problem apps I had trouble with were CALENDAR, MAIL, and even APP STORE. I am guessing it has to do with permissions when setting up via iCloud. Here's what I did to make my apps work again after the update:
Restart computer, then immediately hold down OPTION so you can start from the 10.9 RECOVERY DISK.
Run DISK UTILITY, then run REPAIR DISK, then run REPAIR DISK PERMISIONS.
After this, RESTART, then hold COMMAND OPTION P R at the same time until your computer restarts three times.
After it boots up, the apps began working like they should have.

That's where your questions about Lion should be posted.

Problems with n97 apps connecting to network (Voda...

Problems with n97 apps connecting to network (Vodafone UK – 3G)
Recently a number of my apps which used to connect automatically to the internet (which ever was available – known wi-fi or 3g) have stopped doing this. They now only connect to one known wi-fi.
I’ve tried uninstalling and reinstalling each app, but this hasn’t solved the problem. I’ve checked for software updates and do not believe any have been applied or are available. All apps have been downloaded via Ovi on the phone. I still am able to access the internet by the web browser which was installed on the phone and via google maps (which also still manages GPS position, search, etc).
The apps which I notice causing a problem are:
Sainsbury’s/nectar
Tesco
Map my tracks
Snaptu
Opera Mini
Any one got any ideas???

I have the same problem since i updated my mac to 10.5.6.
Each time I have to do a diagnostic and retype the WEP password to have the internet connection.

Problem setting up Apps

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