Problem w/Websites Saying 'Install Flash Player'

I have the latest version of Flash Player installed but I keep getting messages on websites that say I don't have FP installed and to download it.  I then try the download and half way thru the installation, an error message comes up to 'close Internet Explorer' which is impossible to do and the install fails.  I am also getting an error message on my Norton anti-virus about Suspicious.Cloud.7.EP.

Thanks.  Let's make sure that the "shockwave flash" add-on is enabled properly.  Please try the steps outlined in these two faqs.
Enabling Flash Player in Internet Explorer
ActiveX Filtering in Internet Explorer
Assuming those check out, the next thing I'd try is updating your video drivers.  Finally, could you check to see if you have the following Windows update installed?
KB2670838 – Platform Update for Windows 7 x64
If so, please uninstall it and try Flash Player out again.  Please note though that this might cause IE 10 to be uninstalled and reverted to IE 9.

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    Tried it. Same error, which is the last one in this page: http://kb2.adobe.com/es/cps/191/tn_19166.html#main_CommonErrors
    As Pat said, here's the list all files there are in C:\Windows\system32\Macromed\Flash (after following Carl's instructions)
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    FlashUtil32_11_2_202_228_ActiveX.dll
    FlashUtil32_11_2_202_228_ActiveX.exe
    And here are the contents in the FlashInstall.log
    =O====== M/11.1.102.62 2012-04-10+00-36-47.662 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (2).exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash11f.ocx
    0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.exe
    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.dll
    0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0009 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005
    0010 [I] 00000018
    0011 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005
    =X====== M/11.1.102.62 2012-04-10+00-36-59.750 ========
    =O====== M/11.1.102.62 2012-04-10+00-37-02.198 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (2).exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash11f.ocx
    0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.exe
    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.dll
    0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0009 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    0010 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005
    0011 [I] 00000018
    0012 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005
    =X====== M/11.1.102.62 2012-04-10+00-37-07.486 ========
    =O====== M/11.0.1.152 2012-04-10+00-37-09.663 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\InstallFlashPlayer[11.0.1.152].exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0006 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0008 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0009 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0011 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0012 [W] 00001036 Software\Opera Software/Plugin Path 2
    0013 [W] 00001036 Software\Opera Software/Plugin Path 2
    0014 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0015 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11c_Plugin.exe
    0016 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0017 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0018 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/11.0.1.152 2012-04-10+00-37-16.433 ========
    =O====== M/11.1.102.62 2012-04-10+00-37-20.222 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\uninstall_flash_player_32bit (2).exe" -force 
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001018
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [W] 00001019
    0006 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0007 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0009 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0010 [W] 00001021
    0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0012 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0013 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0014 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0015 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0016 [W] 00001021
    0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0019 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0020 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0021 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0022 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0023 [W] 00001036 Software\Opera Software/Plugin Path 2
    0024 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/11.1.102.62 2012-04-10+00-37-23.884 ========
    =O====== M/11.1.102.62 2012-04-10+00-37-24.761 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (2).exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
    0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0007 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash11f.ocx
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.exe
    0009 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.dll
    0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0011 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005
    0012 [I] 00000018
    0013 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005
    =X====== M/11.1.102.62 2012-04-10+00-37-30.354 ========
    =O====== M/11.1.102.62 2012-04-10+00-45-07.183 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (2).exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash11f.ocx
    0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.exe
    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.dll
    0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0009 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    0010 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005
    0011 [I] 00000018
    0012 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005
    =X====== M/11.1.102.62 2012-04-10+00-45-13.035 ========
    =O====== M/11.0.1.152 2012-04-10+00-45-15.075 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\InstallFlashPlayer[11.0.1.152].exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0006 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0008 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0009 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0011 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0012 [W] 00001036 Software\Opera Software/Plugin Path 2
    0013 [W] 00001036 Software\Opera Software/Plugin Path 2
    0014 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0015 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11c_Plugin.exe
    0016 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0017 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0018 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/11.0.1.152 2012-04-10+00-45-19.263 ========
    =O====== M/11.2.202.228 2012-04-10+00-59-30.619 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies
    =X====== M/11.2.202.228 2012-04-10+00-59-30.937 ========
    =O====== M/11.2.202.228 2012-04-10+00-59-19.313 ========
    0000 [I] 00000010 "C:\Users\User\AppData\Local\Temp\install_flash_player_ax_32bit.exe" -iv 8 -install -au 0
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx
    0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
    0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0009 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    0010 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0011 [W] 00001102
    0012 [W] 00001106
    0013 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005
    0014 [I] 00000018
    0015 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005
    =X====== M/11.2.202.228 2012-04-10+00-59-31.574 ========
    =O====== M/11.0.1.152 2012-04-10+01-04-33.190 ========
    0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil11c_Plugin.exe"
    =X====== M/11.0.1.152 2012-04-10+01-04-36.613 ========
    =O====== M/11.2.202.228 2012-04-10+01-15-19.500 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies
    =X====== M/11.2.202.228 2012-04-10+01-15-19.651 ========
    =O====== M/11.2.202.228 2012-04-10+01-15-20.228 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies
    =X====== M/11.2.202.228 2012-04-10+01-15-20.322 ========
    =O====== M/11.2.202.228 2012-04-10+01-15-10.656 ========
    0000 [I] 00000010 "C:\Users\User\AppData\Local\Temp\install_flash_player_ax_32bit.exe" -iv 8 -install -au 0
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx
    0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
    0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0009 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    0010 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
    0011 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0012 [W] 00001106
    0013 [W] 00001106
    0014 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0015 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005
    0016 [I] 00000018
    0017 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005
    =X====== M/11.2.202.228 2012-04-10+01-15-20.875 ========
    =O====== M/11.2.202.228 2012-04-12+00-14-07.450 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\uninstall_flash_player_32bit (4).exe" -force 
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001018
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [W] 00001019
    0006 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0007 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0009 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0010 [W] 00001021
    0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/isScriptDebugger 2
    0015 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0016 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0017 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0018 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0019 [W] 00001021
    0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0022 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0023 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0024 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
    0025 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0027 [W] 00001106
    0028 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0029 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0030 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0031 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0032 [W] 00001036 Software\Opera Software/Plugin Path 2
    0033 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/11.2.202.228 2012-04-12+00-14-13.543 ========
    =O====== M/11.2.202.228 2012-04-12+00-20-50.182 ========
    0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (1).exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
    0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0007 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
    0009 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
    0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0011 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0012 [W] 00001102
    0013 [W] 00001106
    0014 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005
    0015 [I] 00000018
    0016 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005
    =X====== M/11.2.202.228 2012-04-12+00-21-31.245 ========
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