Problem with database instance installation

Hi@all,
I'm dealing with the installation of the sap solution manager 3.2 SR1.
The platform is a win 2000 server, I use Oracle as the database.
Oracle was installed successfully and the installation of the central instance terminated without errors.
Now I try to install the next step, the database instance.
I always choosed the standard parameters, except for I choosed no domain installation and unchecked using SLD.
Nevertheless, the installation procedure stops at step 16 with the following error log entry (partially translated from german to english):
System call failed. Error 1332 (Allocations of account names and safety identifications were not accomplished.
) in execution of system call 'LookupAccountName' with parameter (NULL, Administrators, ...), line (305) in file (synxcaccmg.cpp).
I've attached the full logfille here.
Looks like sapinst cannot get the system user parameters?
How could I solve this? Any idea?

This was the clue
I read through the whole planning and preparation tutorial and through the preinstallation and installation tutorial.
There's no recommondation to have the english os version installed.
But better such an easy problem instead of a difficult one
Thanks a lot!

Similar Messages

URGENT- checksum error during database instance installation

Hi Experts and Developers,
I would be glad,if you can help me solve this.
I did not have any problem during Central instance installation.But getting 2 checksum errors during my database instance installation.
The log file for 1st error says
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: START OF LOG: 20060917024333
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/640_REL/src/R3ld/R3load/R3ldmain.c#6 $ SAP
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: version R6.40/V1.4 [UNICODE]
C:\usr\sap\SAA\SYS\exe\run/R3load.exe -ctf I E:/DVD1/EXPORTS/EXP1/DATA/SAPSSEXC.STR C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/DDLORA.TPL C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPSSEXC.TSK ORA -l C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPSSEXC.log
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: job completed
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: END OF LOG: 20060917024333
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: START OF LOG: 20060917024703
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/640_REL/src/R3ld/R3load/R3ldmain.c#6 $ SAP
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: version R6.40/V1.4 [UNICODE]
C:\usr\sap\SAA\SYS\exe\run/R3load.exe -dbcodepage 4103 -i C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPSSEXC.cmd -l C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPSSEXC.log -stop_on_error
DbSl Trace: ORA-1403 when accessing table SAPUSER
(DB) INFO: connected to DB
(DB) INFO: DbSlControl(DBSL_CMD_NLS_CHARACTERSET_GET): UTF8
Syslog: k xxx : rscpexcc 11
(rscpsumg) Please look also into "C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPSSEXC001.xml".
Syslog: k CQ3 : UMGSETTING& rscpexcc 12
(DB) INFO: BRATEXT created #20060917024719
(IMP) INFO: import of BRATEXT completed (259725 rows) #20060917024803
(DB) INFO: BRATEXT~0 created #20060917025001
(DB) INFO: D010INC created #20060917025001
(IMP) INFO: import of D010INC completed (338126 rows) #20060917025011
(((((I did copy only the first and last few lines))))
(DB) INFO: DM45T~0 created #20060917030515
(DB) INFO: DM46S created #20060917030515
(IMP) INFO: import of DM46S completed (99 rows) #20060917030516
(DB) INFO: DM46S~0 created #20060917030516
(DB) INFO: DM46S~A created #20060917030516
(DB) INFO: DOKCLU created #20060917030516
(RFF) ERROR: invalid checksum in data file "E:/DVD1/EXPORTS/EXP1/DATA/SAPSSEXC.001"
 current table was "DOKCLU"
(DB) INFO: disconnected from DB
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: job finished with 1 error(s)
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: END OF LOG: 20060917030913
The log file for second error says
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: START OF LOG: 20060917024334
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/640_REL/src/R3ld/R3load/R3ldmain.c#6 $ SAP
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: version R6.40/V1.4 [UNICODE]
C:\usr\sap\SAA\SYS\exe\run/R3load.exe -ctf I E:/DVD1/EXPORTS/EXP2/DATA/SAPAPPL1.STR C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/DDLORA.TPL C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPAPPL1.TSK ORA -l C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPAPPL1.log
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: job completed
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: END OF LOG: 20060917024335
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: START OF LOG: 20060917024703
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/640_REL/src/R3ld/R3load/R3ldmain.c#6 $ SAP
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: version R6.40/V1.4 [UNICODE]
C:\usr\sap\SAA\SYS\exe\run/R3load.exe -dbcodepage 4103 -i C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPAPPL1.cmd -l C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPAPPL1.log -stop_on_error
DbSl Trace: ORA-1403 when accessing table SAPUSER
(DB) INFO: connected to DB
(DB) INFO: DbSlControl(DBSL_CMD_NLS_CHARACTERSET_GET): UTF8
Syslog: k xxx : rscpexcc 11
(rscpsumg) Please look also into "C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_ORA_UC\DB/SAPAPPL1001.xml".
Syslog: k CQ3 : UMGSETTING& rscpexcc 12
(DB) INFO: /SAPDMC/LSOFIL created #20060917024728
(IMP) INFO: import of /SAPDMC/LSOFIL completed (0 rows) #20060917024728
(DB) INFO: /SAPDMC/LSOFIL~0 created #20060917024729
(DB) INFO: /SAPDMC/LSOFIW created #20060917024729
(IMP) INFO: import of /SAPDMC/LSOFIW completed (0 rows) #20060917024729
(DB) INFO: /SAPDMC/LSOFIW~0 created #20060917024730
 (((( I did copy only first and last few lines of this log file ))))
(DB) INFO: IDXRCVPOR created #20060917025240
(IMP) INFO: import of IDXRCVPOR completed (0 rows) #20060917025240
(DB) INFO: IDXRCVPOR~0 created #20060917025241
(DB) INFO: IDXRCVPOR~TIM created #20060917025241
(DB) INFO: INDX created #20060917025241
(RFF) ERROR: invalid checksum in data file "E:/DVD1/EXPORTS/EXP2/DATA/SAPAPPL1.001"
 current table was "INDX"
(DB) INFO: disconnected from DB
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: job finished with 1 error(s)
C:\usr\sap\SAA\SYS\exe\run/R3load.exe: END OF LOG: 20060917025244
For your understanding ,
Here are the steps that i followed,
(1)I am Installing SAP XI on Windows 2003 server standard edition with oracle 9i as database.
(2)I copied the DVDs to HARD DRIVE
(3)I created the Microsoft Loopback adapter,assigned an ip.
(4) Then installed j2sdk 1.4.2 for windows
(5) installed central instance with SAPinst

Hi Carsten,
Thank you for taking a look at my problem.
I am using NW_2004_SR1 (Netweaver 2004 SR1).
Just for your information, the size for those two files on my Hard drive are
SAPSSEXC.001 is 650,240 Kb
SAPAPPL1.001 is 126,608 Kb
and my label.asc in Exports directory is
SAP:NETWEAVER:04SR1:DVD_EXPORT:NETWeaver 04 SR 1 EXPORT DVD:D51030721
label.asc in EXP1 directory is
SAP:NETWEAVER:04SR1:EXPORT(1/3):NetWeaver 04 SR 1 Export CD 1/3:CDxxxxxxxx
label.asc in EXP2 is
SAP:NETWEAVER:04SR1:EXPORT(2/3):NetWeaver 04 SR 1 Export CD 2/3:CDxxxxxxxx
label.asc in EXP3 directory is
SAP:NETWEAVER:04SR1:EXPORT(3/3):NetWeaver 04 SR 1 Export CD 3/3:CDxxxxxxxx
Thank you,

Error during Database Instance Installation

Hi,
We are installing SAP CRM 4.0.Central Instance Installation is over without problem.However during Database Instance Installation we are getting an Error which says :
"The node E:\sap\DATA does not exist".
I created this folder manually.Then is gave another error saying
"Node C:\Program Files\sapinst_instdir\CRM_40SR1_ABAP_UC\DB\CRM\DATA does not exist."
I created this again.Then it gave another Error saying :
"Node C:\Program Files\sapinst_instdir\CRM_40SR1_ABAP_UC\DB\4.0\DATA does not exist."
Why is this error coming up again and again and any solution to this problem?
Thanks,
Suparna

This is happening because installation program is checking the existence of DB Export directories which you specified to the installation program. It has to do with the installation screen where you specify the location of your DB Export CD/DVD during installation of Database instance. Usually what helps is if you copy the DB Export CD's to a directory in your hard disk and specify that as the target for copy. Just check what you are specifying DB Export parameter screen.
Cheers,
Sanjeev

Prerequisite check of database instance installation failed on Solaris

Dear All,
Please provide your valuable suggestions in resolving the below issue
We are installing the SAP NW 7.4 EP as distributed installation
Application server on RHEL 6 and Oracle database on Solaris 11(SPARC).
We have installed the SCS instance on RHEL with out any issues.
While running prerequisite check of database installation on solaris we are getting below errors.
"Atleast 500MB of free disk space are required for an diagnostic agent installation"
                 and
"could not evaluate condition obsolete kernel parameters"
In the sapinstdev_log file we are getting below lines.
TRACE
Found 0 MB of free space on /dev
TRACE
Prerequisite Checker performing checks: Condition hardware::disk_space from package ::j2ee_smd_inst evaluated to PRCCondEvalResult.FALSE. Message: 'At least 500 MB of free disk space are required for an Diagnostics Agent installation. Found 0 GB.'.
We have tried to increase space for /dev which is not possible in Solaris (As per the OS team).please find the below reference link.
/dev and the /devices Namespace (System Administration Guide: Oracle Solaris Containers-Resource Management and Oracle S…
The/dev file system is loopback-mounted into the zone using a read-only mount.
Please find the file system created for database instance installation.
Filesystem             Size   Used Available Capacity Mounted on
rpool/ROOT/solaris      29G   973M        28G     4%    /
/dev                     0K     0K         0K     0%    /dev
rpool/ROOT/solaris/var
                        29G    49M        28G     1%    /var
proc                     0K     0K         0K     0%    /proc
ctfs                     0K     0K         0K     0%    /system/contract
mnttab                   0K     0K         0K     0%    /etc/mnttab
objfs                    0K     0K         0K     0%    /system/object
swap                    30G   1.5G        29G     5%    /system/volatile
sharefs                  0K     0K         0K     0%    /etc/dfs/sharetab
fd                       0K     0K         0K     0%    /dev/fd
swap                    30G   1.5G        29G     5%    /tmp
rpool/VARSHARE          29G    40K        28G     1%    /var/share
h2hpool1/Dump           40G   9.2G        31G    23%    /Dump
rpool/export            29G    32K        28G     1%    /export
rpool/export/home       29G    32K        28G     1%    /export/home
rpool/export/home/admin
                        29G    34K        28G     1%    /export/home/admin
h2hpool1               244G    31K       235G     1%    /h2hpool1
h2hpool1/oracle        180G    36K       180G     1%    /oracle
h2hpool1/oracle/EPD    180G    44K       180G     1%    /oracle/EPD
h2hpool1/oracle/EPD/112_64
                        10G    31K        10G     1%    /oracle/EPD/112_64
h2hpool1/oracle/EPD/mirrlogA
                       1.0G    31K       1.0G     1%    /oracle/EPD/mirrlogA
h2hpool1/oracle/EPD/mirrlogB
                       1.0G    31K       1.0G     1%    /oracle/EPD/mirrlogB
h2hpool1/oracle/EPD/oraarch
                        20G    31K        20G     1%    /oracle/EPD/oraarch
h2hpool1/oracle/EPD/origlogA
                       1.0G    31K       1.0G     1%    /oracle/EPD/origlogA
h2hpool1/oracle/EPD/origlogB
                       1.0G    31K       1.0G     1%    /oracle/EPD/origlogB
h2hpool1/oracle/EPD/sapdata1
                        30G    31K        30G     1%    /oracle/EPD/sapdata1
h2hpool1/oracle/EPD/sapdata2
                        30G    31K        30G     1%    /oracle/EPD/sapdata2
h2hpool1/oracle/EPD/sapdata3
                        30G    31K        30G     1%    /oracle/EPD/sapdata3
h2hpool1/oracle/EPD/sapdata4
                        30G    31K        30G     1%    /oracle/EPD/sapdata4
h2hpool1/oracle/EPD/sapreorg
                       2.0G    31K       2.0G     1%    /oracle/EPD/sapreorg
h2hpool1/oracle/client
                       1.0G    31K       1.0G     1%    /oracle/client
h2hpool1/oracle/stage
                       5.0G    31K       5.0G     1%    /oracle/stage/112_64
rpool                   29G    31K        28G     1%    /rpool
h2hpool1/sapmnt         20G    31K        20G     1%    /sapmnt
h2hpool1/usr            20G    31K        20G     1%    /usr/sap

Hi Praveen,
It looks to be more permission issue rather than space issue. Ensure the file system where you copied the DVD has full permission.
Check the installation logs for more details on which other file system needs full permission and work accordingly.
Regards,
Deepak Kori

Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

Have you completed all windows update including service Pack1? If not, please complete all the windows update then follow steps below to re-install all over.
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

'There is a problem with this Windows installer package'

iTunes won't install. I keep getting the following message midway through installation;
'There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'
It all happened a while ago when iTunes tried to update, it crashed straight after initiating the download so I closed it down. Upon opening iTunes again it would just keep crashing so I decided to uninstall iTunes altogether and reinstall the latest version.
Now I'm met with this message every time I try and install the **** thing, I followed the series of troubleshooting like uninstalling all the iTunes files and quicktime ones then trying to reinstall, I tried clearing my AppData Temp folder then reset and tried again and got the same error, then I tried running the windows clean up utility (Which when I ran I found iTunes wasn't present).
I'm completely at a loss can ANYONE please help me? I assume theres a corrupted file somewhere from the original crash but the case is where and what can I do to fix it?
Any help would be greatly appreciated,
Thanks.

If all the basics have failed try deep cleaning the registry and by that I mean
using regedit to "find" every iTunes ,quicktime etc key and reference and delete them this will then give you a machine that has never seen iTunes.
Why do this because iTunes and the other attendant programs leave legion of entries that are not removed by any cleaner I have found .The repeated updating and or installing of iTunes creates this detritus that has confused an installation usually the point at which you post here.This is nothing new in Windows other software vendors have realised this problem and for instance Norton
have a tool that removes all evidence of their AV installation in fact you run it twice to be 100% when having problems with an installation.Until Apple produce a similar tool this is the only way I have come across to solve the multiple
problems users find However to be fair millions of users update itunes every week and have no problems so the chances of it being Apple's fault are very very slim it is unfortunately likely to be an unfortunate combination of issues as mentioned above
BUT if you do not understand regedit do not attempt it get someone who does to help

Database Instance Installation error- DIM:00011

Hi,
I got the following error during installation of ECC 5.0 Ides version. It was Oracle Database(10.2.0.2) on Windows 2003 server(SP 2)
DIM-00011. The service does not exist. Cause: You have tried to edit a service which does not exist, or there is an error trying to access the registry
I couldn't find Oracle services in the Services directory at all. Previously I installed Oracle 10.2( software only) and then applied Patch set 10.2.0.2 using OUI. I was unable to connect to Database using SQL* plus session.
However I was able to install Central Instance. The error occured during Database Instance Installation.

I have created instance N04 and service OracleServiceN04 using ORADIM. Now I have total 3 oracle services in Services directory.
1)OracleJobscheduler 2) OracleOraDb10g_home1TNSListener3)OracleserviceN04
However, I am still unable to connect through SQL*plus. I get following errors:
Ora-1034 & Ora-27101
I wish to continue with installation...what do you suggest?

I can not upgrade to quicktime 7.7.3 for windows vista. Error message says there is a problem with the program installer. Any clue as to how to get around this.

I can not download quicktime 7.7.3 for windows vista. The error message says that there is a problem with the windows installer. Any clues?

The error message says that there is a problem with the windows installer.
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

When attempt to download 10.5, receive message: "...problem with this widows installer package. a program run as part of the set up did not finish as expected. ..." -- what to do?

I have attempted to upgrade my iPad which is necessar to downloan an app I want (My Radar). The iTunes on my computer will not process the upgrade of 10.5 without message: "There is a problem with this Windows Installer Package. A program run as part of the set up did not finish as expected. Contract your support personnel or packae vendor." ..... Little old lady needs help, my iTunes "appears to be 10.5 on my PC; however, will not upgrade my iPad. I have BitDefender as the "protector" on my PC if that is the issue.

Go to support.microsoft.com/fixit
In section 2 click on: Install or upgrade software or hardware
Then click on the title in section 3: Fix problems with programs that cannot be installed or uninstall
This link may get you there: http://support.microsoft.com/mats/Program_Install_and_Uninstall/
Let it run and then try to download it again

I get the errer message "There is a problem with this windows installer package. A program required for this install to complete could not be run."

I have Wondows Vista... I tried to upgrade to Itunes 10.5, and received an error orginially stating that I was trying to install a version older than the one I had. I uninstalled all of itunes, and now I'm getting the error message "there is a problem with this windows installer package. Aprogram required for this install to complete could not be run.
Help! I have an IPhone, and I would like to get my Itunes upgraded so I can download the new Iphone software...
Thanks!

I have been in touch with Apple support in reference to my problem. We went through every solution available, and found no fix. The tech then suggested I contact Microsoft concerning this issue. I thought that suggestion was just to get me pointed somewhere but Apple. Boy was I wrong!! I contacted Microsoft, and was directed to a free download called Microsoft Fix. This program fixed something in the regisitor, and wala everything was fixed!! I now have I-Cloud and I-Tunes loaded and working well. So, if you can't install Apple Software and are running Window 7 you might give Microsoft Fix a try, it fixed my problem.....

I am trying to upload itunes 10.5, but get a message "There is a problem with this Window Installer Pkg. A program required for this install to complete could not be run. Contact your support personnel or package vendor". What is it I need to do?

I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package. A program required for this install to complete could not be run. Contact your support personanal or package vendor." If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now? What is my "package vendor"? And what is it I need to do to fix this? The message is unclear. Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load. Now I have no itunes on my computer and unable to sync my iphone. Help!
Thanks - Rick

Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter

HT1926 when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?

when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,

ITunes 10.5 Upgrade fails to Install. The Error Message is: "There is a Problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

When Upgrading on my laptop from iTunes 10.2.11 to 10.5.0 the message I get is: "There is a problem with this Windows Installer Package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or pacakge vendor.

After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much!

Problem with database instance installation

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