Problem with fillable form showing up as read-only

I created a fillable form in Acrobat 8 Professional. It opens fine for me directly from where I saved the file or when I click on it from a link which I posted on our Web site. However, no one in the office gets the same results - it opens as read-only for them when I send it as an email attachment or when they click on the same link from our Web site. We are using the same version of Acrobat Reader (10.1.3). What can I do?
Thank you.

The problem is the file is a PDF/A document, and the other users have the user preference set to display PDF/A documents in PDF/A mode, so any changes are not allowed. The users can turn this off (Edit > Preferences > Documents > PDF/A View Mode, or you can remove the PDF/A information from the document. The latter is the better appoach. Here's a link to an action that you can install that will do this for you: http://acrobatusers.com/actions-exchange/remove-pdf-a-information
and here's one with more information: http://blogs.adobe.com/acrolaw/2011/05/how-to-remove-pdfa-information-from-a-file/

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The "test" page with the slide show is: http://www.reardanwa.com/index-slides.html   The same page without the slide show is http://www.reardanwa.com/
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<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Reardan Area Chamber of Commerce</title>
<meta name="description" content="home page for Reardan Area Chamber of Commerce" />
<meta name="keywords" content="Reardan WA, chamber of commerce" </>
<script src="scripts/jquery-1.6.min.js" type="text/javascript"></script>
<script src="scripts/jquery.cycle.all.js" type="text/javascript"> </script>
<script type="text/xml">
</script>
<style type="text/css">
                              #slideshow {
                                  padding: 10px;
                                        margin:0;
                              #slideshow-caption{
                                        padding:0;
                                        margin:0;
                              #slideshow img, #slideshow div {
                                  padding: 10px;
                                  background-color: #EEE;
                                  margin: 0;
body {
          font: 100%/1.4 Verdana, Arial, Helvetica, sans-serif;
          background: #004B8D;
          margin: 0;
          padding: 0;
          color: #000;
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ul, ol, dl { /* Due to variations between browsers, it's best practices to zero padding and margin on lists. For consistency, you can either specify the amounts you want here, or on the list items (LI, DT, DD) they contain. Remember that what you do here will cascade to the .nav list unless you write a more specific selector. */
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          margin: 0;
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.left
position:absolute;
left:0px;
.center
margin:auto;
width:95%;
.box
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          left:-90px;
          width:950px;
          height:350px;
          border-radius: 13px;
    -moz-border-radius: 13px;
    -webkit-border-radius: 13px;
          z-index:1000;
.slide{
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a img { /* this selector removes the default blue border displayed in some browsers around an image when it is surrounded by a link */
          border: none;
/* ~~ Styling for your site's links must remain in this order - including the group of selectors that create the hover effect. ~~ */
a:link {
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a:visited {
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a:hover, a:active, a:focus { /* this group of selectors will give a keyboard navigator the same hover experience as the person using a mouse. */
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.container {
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          min-height:900px;
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.header {
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<div class="header">
<a href="#"><img src="images/Chamber-Logo-2.gif" alt="Reardan Chamber Logo" width="187" height="163" hspace="10" vspace="5" align="top" /></a><img src="images/Reardan-Chamber-Title.gif" width="476" height="204" alt="Reardan Area Chamber of Commerce, Dedicated to Preserving and Enhancing Area Businesses" /><p></p>
<p style="color: #F00">This Site is under construction! Please pardon our dust as we create!</p>
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<br />
<br />
<br />
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// BeginOAWidget_Instance_2559022: #slideshow
                           slideshowAddCaption=true;
$(window).load(function() {
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                    randomizeEffects:          true, // valid when multiple effects are used; true to make the effect sequence random
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                    sync:                              true,     // true if in/out transitions should occur simultaneously
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                    fit:                              true,
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<div id="slideshow-caption"></div></div>
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<br />
Another New item</p>
<p align="center">lots of news this week<br />
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Pondini wrote:
odysseus wrote:
This is a weird story. My wife has a PowerBook G4/1.33 GHz that she uses in clamshell mode with a 20" Cinema Display. One day under OS X 10.5.6, her Time Machine backups (to a networked 500 GB Time Capsule) failed with the error: Backup failed with error: The target volume is read-only. So I upgraded her to 10.5.7 and erased the sparseimage file, starting a new Time Machine backup. And it just happened again.
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2) When the user goes to the next field in the form, the previous field appears blank but the when clicking on that again, the original text appears.
3) When submitting the form, it just keeps saying "in progress" and never shows the confirmation text nor does the email get sent. There is an HTML file included with this form but I am not sure if I need to put that in as I have embedded this form into an SWF file so I don't think I need that code but please let me know if I am wrong about this.
I am posting both the AS code and PHP code below.. if someone can help me figure this out I would greatly appreciate it. I am not sure which file the problem is in. If someone here doesn't know PHP then at least see the AS code and let me know if the problem is in that or not. That way I can pinpoint which file the problem is coming from and then seek further help if needed. To see the form in action, go here: http://www.poojasdesigns.com/ and click on "Contact Me".. here are the codes:
ActionScript 3.0
//presistant reference to this movie's mail timeline:
var mainTL:MovieClip = this;
//start off with submit button dimmed
submit_mc._alpha = 40;
//create the LoadVars objects which will be used later
//one to send the data...
var dataSender:LoadVars = new LoadVars();
//and one to recieve what comes back
var dataReceiver:LoadVars = new LoadVars();
create listener for Key Object
this is just a U.I. thing - "wakes up" the submit button
when all fields have at least some content
var formCheck:Object = new Object();
formCheck.onKeyUp = function() {
     if (name_txt.text != '' &&
               email_txt.text != '' &&
               subject_txt.text != '' &&
               message_txt.text != '') {
          //clear any alert messages
          alert_txt.text = '';
          //enable the submit button
          submit_mc._alpha = 100;
     } else {
          //remain disabled until all fields have content
          submit_mc._alpha = 40;
Key.addListener(formCheck);
/*#######SET STYLES FOR TEXT FIELDS#######*/
//define styles for both normal and focussed
//set hex values here that work with your site's colors
var normal_border:Number = 0x000000;
var focus_border:Number = 0xFA8D00;
var normal_background:Number = 0xFFFFFF;
var focus_background:Number = 0xE9E3E3;
var normal_color:Number = 0xFFFFFF;
var focus_color:Number = 0x000000;
//create an array containing the fields we wish to have styles applied to
inputs=[name_txt,email_txt,subject_txt,message_txt];
a "for in" loop now iterates through each element in the "inputs" array
and applies our "normal" formatting to each input text field
for( var elem in inputs) {
     inputs[elem].border = true;
     inputs[elem].borderColor = normal_border;
     inputs[elem].background = true;
     inputs[elem].backgroundColor = normal_background;
     inputs[elem].textColor = normal_color;
     /*this takes care of applying the "normal" style to each of the four input fields;
          the following TextField prototypes handle highlighting when an input field
          gains focus and resetting to normal when a field loses focus*/
     inputs[elem].onSetFocus = function() {
          this.borderColor = focus_border;
          this.backgroundColor = focus_background;
          this.textColor = focus_color;
     inputs[elem].onKillFocus = function() {
          this.borderColor = normal_border;
          this.backgroundColor = normal_background;
          this.textColor = normal_color;
//finally: make the first field (name_txt) selected when the movie loads
Selection.setFocus(name_txt);
/*DEFINE SUBMIT BUTTON BEHAVIOR*/
submit_mc.onRelease = function() {
     //final check to make sure fields are completed
     if (name_txt.text != '' &&
               email_txt.text != '' &&
               subject_txt.text != '' &&
               message_txt.text != '') {
          alert_txt.text='';//clear any previous error messages or warnings
          //advance playhead to frame 2 - the "processing" message
          mainTL.play();
          //assign properties to LoadVars object created previously
          dataSender.name = name_txt.text;
          dataSender.email = email_txt.text;
          dataSender.subject = subject_txt.text;
          dataSender.message = message_txt.text;
          //callback function - how to handle what comes abck
          dataReceiver.onLoad = function() {
               if (this.response == "invalid") {
                    mainTL.gotoAndStop(1);
                    alert_txt.text = "Please verify your email address - it appears to be incorrect."
               } else if (this.response == "passed") {
                    mainTL.gotoAndStop(4);
          //now send data to script
          NOTE: the line below presumes the Flash swf file and php script are in the
          SAME DIRECTORY on your server. If this is not the case (if for example you
          wish to put the php script along with other similar items in a "scripts"
          directory) you MUST MODIFY THE PATH. Otherwise the Flash movie won't be
          able to locate the php script.
          dataSender.sendAndLoad("processEmail.php", dataReceiver, "POST");
     } else {
          //warning if they try to submit before completing
          alert_txt.text = "Please fill out all the fields before submitting the form.";
PHP
<?php
//create short variable names
$name=$_POST['name'];
$email=$_POST['email'];
$subject=$_POST['subject'];
$message=$_POST['message'];
$name=trim($name);
$email=trim($email);
$subject=StripSlashes($subject);
$message=StripSlashes($message);
/*my email address - dummy address inserted for privacy in this forum*/
$toaddress='[email protected]';
if (preg_match ("/^[-_.[:alnum:]]+@((([[:alnum:]]|[[:alnum:]][[:alnum:]-]*[[:alnum:]])\.)+(ad|ae|aero|af|ag|ai|al|am|an|ao|aq|ar|arpa|as|at|au|aw|az|ba|bb|bd|be|bf|bg|bh|bi|biz|bj|bm|bn|bo|br|bs|bt|bv|bw|by|bz|ca|cc|cd|cf|cg|ch|ci|ck|cl|cm|cn|co|com|coop|cr|cs|cu|cv|cx|cy|cz|de|dj|dk|dm|do|dz|ec|edu|ee|eg|eh|er|es|et|eu|fi|fj|fk|fm|fo|fr|ga|gb|gd|ge|gf|gh|gi|gl|gm|gn|gov|gp|gq|gr|gs|gt|gu|gw|gy|hk|hm|hn|hr|ht|hu|id|ie|il|in|info|int|io|iq|ir|is|it|jm|jo|jp|ke|kg|kh|ki|km|kn|kp|kr|kw|ky|kz|la|lb|lc|li|lk|lr|ls|lt|lu|lv|ly|ma|mc|md|mg|mh|mil|mk|ml|mm|mn|mo|mp|mq|mr|ms|mt|mu|museum|mv|mw|mx|my|mz|na|name|nc|ne|net|nf|ng|ni|nl|no|np|nr|nt|nu|nz|om|org|pa|pe|pf|pg|ph|pk|pl|pm|pn|pr|pro|ps|pt|pw|py|qa|re|ro|ru|rw|sa|sb|sc|sd|se|sg|sh|si|sj|sk|sl|sm|sn|so|sr|st|su|sv|sy|sz|tc|td|tf|tg|th|tj|tk|tm|tn|to|tp|tr|tt|tv|tw|tz|ua|ug|uk|um|us|uy|uz|va|vc|ve|vg|vi|vn|vu|wf|ws|ye|yt|yu|za|zm|zw)$|(([0-9][0-9]?|[0-1][0-9][0-9]|[2][0-4][0-9]|[2][5][0-5])\.){3}([0-9][0-9]?|[0-1][0-9][0-9]|[2][0-4][0-9]|[2][5][0-5]))$/i", $email)) {
mail($toaddress,$subject,$message,"From: $name <$email>\r\nReply-To: $email\r\nReturn-Path: $email\r\n");
//clear the variables
$name='';
$email='';
$subject='';
$message='';
echo "response=passed";
else {
echo "response=invalid";
exit;
?>
Please let me know how to proceed. Thanks so much!
*Pooja*

You say you don't know much about AS3, and that you have embedded this form into an swf. In what manner did you embed it, and what version of AS does the swf use? Have you tried using the form in the page that was provided as a standalone test to see if it works?

Problems with ISR_MSSRCF_SRQ3 form, attribute EXT_KEY

Hello masters:
I have problems with the ISR_MSSRCF_SRQ3 form. The portal doesn't show the requisitions that I have been created before. I´m getting next error messages in transaction SLG1:
"Case ... does not exist. No number range interval has been specified fir yhe case type"
"No number range interval has been specified for the case type Attribute: EXT_KEY"
Does anybody know what I have to do?
Thanks in advance
Edited by: Rodrigo Arenas Arriola on Sep 2, 2009 3:57 AM

It was because there wasn't enough space within the form.
Thank you.

Problem with fillable form showing up as read-only

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