Problem with redirect script when calling from external - UCCX

Hi,
I have a problem with external calls not being redirected when the call comes from an external that begins with a certain prefix on teh ANI.
The call path goes PSTN - VGW - UCM SUB - UCCX.
To give you info this should be redirected to a auto attendant on unity but it just hits the fourth option unsuccessful.
If i change it to match an internal ANI and test it works.
What trace and log do i look at to see the call coming in from the UCM and what is happening with it why this is failing when it trys to redirect a call coming from external?
I have also attached my script.
Thanks for the help.
Kev

Hi Martin Braun,
Go to GUI status which you set in the PBO of your screen,
and open "Function Keys" part.
You should have set function key F4 for a button on your GUI status,
delete this button and create with another function key again.
I hope it helps.

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Thanks

>
The JSP subsequently calls into the method below to
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<xs:element name="value" nillable="true" type="xs:string"/>
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<xs:element name="Atributos" type="AtributosType"/>
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"estado" --> TrackPCPDOTrans.atributos[2].key
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<auditQueryPayload auditId="8712004" ciKey="380019">
<dataState>
<dataObject name="FaultMessage" isBusinessIndicator="false">
<value> oracle.bpm.bpmn.engine.model.runtime.microinstructions.TrappableException: faultName: {{http://schemas.xmlsoap.org/ws/2003/03/business-process/}selectionFailure} messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage} cause: {faultName: {{http://schemas.xmlsoap.org/ws/2003/03/business-process/}selectionFailure} messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage} parts: {{ summary=<summary>empty expression result. The expression bpmn:getDataInput('trackPCPDOTrans')/ns:atributos[2]/ns1:key is empty. An attempt to read or copy data referenced or computed by the XPath expression either had invalid data, according to the XML schema, or did not contain certain optional data. Ensure that the variable or expression result named in the error message is not empty. Enable XML schema validation of related data elements to ensure the run-time data is valid. </summary>} } </value>
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</dataState>
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Thanks for your help.

I did the assignment in XPATH:
oraext:parseXML(concat('<AtributosTracking xmlns="http://xmlns.oracle.com/bpm/bpmobject/DataTypes/AtributosTracking">
<arrayAtributosTracking>
<key xmlns="http://xmlns.oracle.com/bpm/bpmobject/DataTypes/Atributos">','descripcion','</key>
<value xmlns="http://xmlns.oracle.com/bpm/bpmobject/DataTypes/Atributos">',bpmn:getDataObject('DataObjectDDSAO')/ns:descripcion,'</value>
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<arrayAtributosTracking>
<key xmlns="http://xmlns.oracle.com/bpm/bpmobject/DataTypes/Atributos">','estado','</key>
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</arrayAtributosTracking>
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<xs:import namespace="http://xmlns.oracle.com/bpm/bpmobject/DataTypes/Atributos" schemaLocation="Atributos.xsd"/>
<xs:complexType name="AtributosTrackingType">
<xs:sequence>
<xs:element name="arrayAtributosTracking" nillable="true" type="ns1:AtributosType" maxOccurs="unbounded"/>
</xs:sequence>
</xs:complexType>
<xs:element name="AtributosTracking" type="AtributosTrackingType"/>
Atributos.xsd:
<?xml version="1.0" encoding="UTF-8"?>
<?bpmo version="11.1.1.6.0.15.53" build="15.53" fullName="DataTypes.Atributos" modifiers="0"?>
<xs:schema targetNamespace="http://xmlns.oracle.com/bpm/bpmobject/DataTypes/Atributos" elementFormDefault="qualified" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns="http://xmlns.oracle.com/bpm/bpmobject/DataTypes/Atributos" xmlns:bpmo="http://xmlns.oracle.com/bpm/bpmobject/" >
<xs:complexType name="AtributosType">
<xs:sequence>
<xs:element name="key" nillable="true" type="xs:string"/>
<xs:element name="value" nillable="true" type="xs:string"/>
</xs:sequence>
</xs:complexType>
<xs:element name="Atributos" type="AtributosType"/>
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<auditQueryPayload auditId="8724004" ciKey="380025">
<dataState>
<dataObject name="FaultMessage" isBusinessIndicator="false">
<value> oracle.bpm.bpmn.engine.model.runtime.microinstructions.TrappableException:
faultName: {{http://schemas.xmlsoap.org/ws/2003/03/business-process/}selectionFailure}
messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage}
cause: {faultName: {{http://schemas.xmlsoap.org/ws/2003/03/business-process/}selectionFailure}
messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage}
parts: {{ summary=<summary>XPath query string returns multiple nodes.
The assign activity part and query bpmn:getDataObject('AtributosTracking')/ns:atributosTracking are returning multiple nodes.
The assign activity part and query named in the error message returned multiple nodes. It should return single node.
According to BPEL4WS specification 1.1 section 14.3, the assign activity part and query named in the error message should
not return multiple nodes. Verify the part and xpath query named in the error message at line number -1 in the BPEL source. </summary>} } </value>
</dataObject>
</dataState>
</auditQueryPayload>
Any idea?
Thanks
Edited by: César on 10/01/2013 11:02 AM

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Problem with redirect script when calling from external - UCCX

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