Problem with s/w upgrade to 1.0.3 on 3G Nano 8GB

I recently bought 3 Nanos for my children for Christmas. Connected the first to iTunes, which asked if I wanted to upgrade the Nano software to version 1.0.3. I clicked install, and after a couple of optimistic-sounding messages, the Nano got now stuck in some kind of loop - black flashing "no entry" sign and small text "Do not disconnect" on the Nano itself. Not recognised by iTunes. On disconnecting and resetting (menu plus centre button for 6+ seconds), the Nano said I needed to reset by connecting to iTunes. However, this did not work - same optimistic messages but the same end result.
I assumed it was to do with the Nano itself, so tried again with the second Nano. Same result.
I took them both to the Apple store to complain. The managed to reset the Nanos, but only by connecting to a Mac, not a PC, then reformatting on a PC. The man said PCs are useless at solving iPod problems. I am using iTunes 7.5.
With the third, I declined the invitation to upgrade the software. This Nano worked, until the next time I connected to iTunes. It asked if I wanted to upgrade the s/w, and, not thinking, I agreed. This third Nano then froze like the first two.
Any ideas anyone? I'd like to reset the third, frozen Nano without traipsing back to Regent Street in the weeks before Christmas. Would the manual reset and reconnect to iTunes route work if I got rid of 1.0.3 from iTunes? How would I do that?
Many thanks in advance for any help, and apologies if this is a stupid question.

Similar issues. This is my 2nd 4GB iPod this XMas. The first time it is plugged into the USB port it is recognized. Each time I'm asked to Register - both times successful. First time I down loaded all 376 songs with success. Then I was asked to upgrade from 1.0.2 to 1.0.3 - also successful or so I thought. Then I lost connectivity in iTunes and XP. Then iPod froze. I reset using the 6 second reset and then it just flashed on & off.
Took back to store had it replaced. Second iPod - registered OK. I downloaded all 376 songs OK. This time I did not get the message to upgrade to 1.0.2. Great! Ejecyed the iPod .... plugged back in and same problem as before. Not recoginzed - iPod froze - reset & same of & on loop.
This is also a 2nd iPod in the house. Last years model (Gen2)works with no problems - even has the new Gen3 model freezes. I can plug the new G3 iPod in and iTunes won't see it - I can them plug in the old G2 iPod and it is seen immediately. ITS A BUG w/ the new G3. It's not XP, my Toshiba, the USB port, cable or iTunes - it's the G3 iPod.

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