Pse 11: internal programming error; error 213:11, and other problems

Dear Collective community,
I have recently installed pse 11 and am having a few issues. 
A kind person responsed to my previous query, however their solutions were unsuccessful and I am still having problems with catalog manager. 
1.When I first click on the pse icon on the desktop, it tells me that "Failed to open catalog.  the catalog cannot be opened.  An internal programming error has occurred.When i click OK, catalog manager opens.
I try to create a new catalog e.g. dummy catalog, however when i do, it then tells me that dummy catalog cannot be created because you do not have permission to create a file at specified location. 
I am confused because i am the administrator.
Please excuse my somewhat 'stupid' questions, I am tired of trying different solutions when I just want it to open properly, so I can use it for what it is meant for.
I appreciate all kinds of responses.
Thanking you in advance
Sarah

hi Barbara,
Thanks for such a quick response.  I tried your solution however I cannot even locate the program data/adobe in the c:
Im so frustrated and am probably overlooking something extremely small.
Any other solutions are happily welcomed.
Many many thanks
Sarah

Similar Messages

  • Every time I try to use Photo Mail in PSE 11 the program shows error and close

    How to use Photo Mail in PSE 11 as it close every time I try to access

    Problem have been solvedThanks for your crystal clear instructionsI do appreciate your help and care so muchGod bless you all
    Date: Wed, 3 Apr 2013 09:58:39 -0700
    From: [email protected]
    To: [email protected]
    Subject: every time I try to use Photo Mail in PSE 11 the program shows error and close
        Re: every time I try to use Photo Mail in PSE 11 the program shows error and close
        created by Andromeda14 in Photoshop Elements - View the full discussion
    Please follow steps as mentioned on blog: http://tinyurl.com/cy9beny ~Andromeda
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5203304#5203304
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5203304#5203304
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5203304#5203304. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop Elements by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • PSE 9 Organizer Error Adding Keyword Tags and Other Woes

    Hello, everyone.  I am having a ton of problems with PSE 9 Organizer.  The most frustrating and biggest problem is that I believe my catalog has been corrupted beyond repair.  I spent all of yesterday tagging my photos.  I had no problems and everything seemed to be going well until all of the sudden, the organizer suddenly froze up.  I had to use the Windows task manager just to get it to close.  This happened several times.  Finally, the organizer locked up my computer and I had to restart.  I opened the catalog and didn't seem to have any problems at that point.  I was able to view all of the images, video files etc.  I was even able to open the editor from the organizer.  When I tried to add a tag to a photo it gave me an error.  All it said was "error adding keyword tag" then nothing.  I tried to delete the photo and all it said was "error deleting photo".  This "error" shows up any time I try to make any changes to all of the images.  I can't add any new photos, can't delete, or add tags.  I have repaired the catalog several times.  It found errors the first time, but evidently that didn't fix my problem.  I also optimized and deleted my thumbnail cache to see if that was the issue.  Still nothing.  I have other catalogs and they work fine, so it is something to do with this particular catalog.  Any suggestions on what to do next?  Can I move the pictures to a new catalog without losing the tags?  And no, I didn't write the tags to the images because I wasn't done tagging.  Besides, PSE doesn't always write the tags correctly, as you probably know. Next problem.   When I first open PSE and select the organizer, it doesn't alway open.  I can see it on my taskbar (Windows 7 64 bit), but I can't get the window to maximize.  I have to close and open several times to get the window to open.  Sometimes it randomly jumps to my second monitor like it can't decide where to go.  Very frustrating.  I would appreciate any suggestions about what to do.  Thanks.

    Back to the original question, after thinking about this for a couple days I have had two ideas for workarounds:
    1)  Copy my tag names into the photo metadata and create a new catalog to bring all of my images into.  This will allow me to keep all of my existing tags, and it MIGHT solve the tag display problem based on a test with a couple images in a new catalog.  The downsides to this are a) permanently writes my tags into the photo metadata which will be bad if I decide to change something later, b) loses all version sets, and c) loses all albums (although I don't have that many).  I found instructions for this workaround at http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Merging_Catalogs.
    2)  Live with the lack of color tag display in Organizer, and use reverse searches to find missing tag categories.  For example, if I want to find all photos that do not have a "Places" tag, I check the box next to the "Places" category (which also selects all sub-categories and tags below this).  Then I go to the Options drop-down in the Find Bar and "Hide best match results" and "Show results that do not match".  This gives me every image in my catalog that does not have a tag from the "Places" category, so I can go through and tag these as appropriate.
    I would have gone with #1 if it weren't for the permanence of the keywords.  I guess I have a commitment problem (or I just haven't got my tag hierarchy figured out yet).  Instead, I am going with #2 which should give me most of what I need for now.  I will still hold out some small glimmer of hope that Adobe manages a fix for this issue down the road.

  • What is error code 213:19 , and how do I get past this??

    I just installed PSE9
    on My new machine running Windows 7
    Pro 64 bit. I can access the organize function, but as soon as I try to use edit, it gives Me error code 213:19. I got no help from a live chat with customer support. She suggested the technical people.
    I have PSE9 on My other machine running windows XP Pro 32 bit. It works fine

    Hi,
    Can you please check the Folder Permission of the SLStore folder present at the below location:
    C:\ProgramData\Adobe\SLStore\
    Is it read only? Are you able to create new files within this folder? Let me know.
    Regards,
    Ankush

  • When trying to write a text on a photo I get this as soon as I draw the textbox"Could not complete your request because of an problem error" then "An unexpected and unrecoverable problem has occurred. Photoshop Elements will now exit."

    After updating my macbook to Maverick, PS 7 I had for years stop working. I then download the Elements 12. It has been a few weeks and I can't do anything on it. I quit every time but tI had to come forward because a friend asked to do her wedding invitation. I downloading an image and background, put everything together, and when saving it... BAM! I've that first message "could not complete your request..." I tried several solutions i found on forums, somehow the image is saved as I wanted, it took all day long working on it, i don't even know what got it right. Now I am working on the writing and every time I draw the text box, i get the "could not complete your request..." then I hot "OK" and I get the "an unexpected and unrecoverable problem occurred..." photoshop quits!
    About my mac OSX 10.9.4
    2 GHZ Intel Core 2 Duo
    4 GB 1067 MHz DDR3
    72.62 GB free out of 159.18
    Please Help!!!
    Error Code:      0x02000148
    Trap Number:     133

    After updating my macbook to Maverick, PS 7 I had for years stop working. I then download the Elements 12. It has been a few weeks and I can't do anything on it. I quit every time but tI had to come forward because a friend asked to do her wedding invitation. I downloading an image and background, put everything together, and when saving it... BAM! I've that first message "could not complete your request..." I tried several solutions i found on forums, somehow the image is saved as I wanted, it took all day long working on it, i don't even know what got it right. Now I am working on the writing and every time I draw the text box, i get the "could not complete your request..." then I hot "OK" and I get the "an unexpected and unrecoverable problem occurred..." photoshop quits!
    About my mac OSX 10.9.4
    2 GHZ Intel Core 2 Duo
    4 GB 1067 MHz DDR3
    72.62 GB free out of 159.18
    Please Help!!!
    Error Code:      0x02000148
    Trap Number:     133

  • Hello !  error 1015 and other problems

    I'm user of iphone 3g (ios 4.2.1). My phone was jailbroken  but after jailbreak, ituens ask for restore of system. So i made this restore, and my problems appears. I cant restore soft, when i trying to restore i have error 1015, i try to use ireb, lubusb and other stuff. And myh phone is still blocked. Plz help me

    problem solved, i install a custom firmware 4.2.1. Problem appear because while i'm does jailbreak , i;ve install ipad baseband.  if u install custom firmware this problem disappear

  • PSE 2 won't open on Mac "unexpected and unrecoverable problem"

    Got a new PowerBook G4 (Mac OS 10.5.6) and trying to use PSE 2.0 (which worked fine on my older iMac)
    When I click the icon it acts like it is going to open but then I get a message saying "an unexpected and unrecoverable problem has occured because of a program error."
    Any thoughts are appreciated.

    PSE 2 is, unfortunately, not compatible with leopard. PSE 3, 4, and 6 will work just fine.

  • Receiving error codes 213:11 and 150:30

    After switching to Yosemite on my MAC, I'm getting these error codes and can't use my programs.  The solutions on the forum aren't working for me.  Any suggestions?  I've tried to chat with Adobe on 3 separate occasions and never receive any response!

    What application and what exact version of it?
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • ITunes: Error Message 1607 and other problems!

    Hey guys, I would appreciate it so much if you could lend a helping hand with this problem:
    I attempted to install the new iTunes 5.0 on my Windows XP and after asking which language I would like, a few green bars scroll horizontally across the screen that lead me on to think it was working and then Error Message 1607: Unable to install Installshield Scripting Runtime pops up on my screen. Also, when I attempt to open up my current iTunes, nothing works. I tried double clicking from my desktop, My Computer, the Start Menu and everything else - nothing works. When I plug my iPod mini in, it prompts me to select a program to edit the iPod with but iTunes is not on this list. I have also tried re-installing iTunes from the CD that came with the iPod and this failed to work also.
    How do I fix this problem? I am ready to rip my hair out!
    Thank you so much.
    -EJ

    EJ,
    Open Performance and Maintenance control panel
    Select Administrative Tools
    Select Local Security Policy
    In the dialog that comes up, expand "Security Settings"
    Expand "Local Policies"
    Expand "User Rights Assignments"
    In the right hand panel, look for "Impersonate a client after authentication".
    What do you have set for this security setting?

  • Adobe Application Manager Download Error (and other problems)

    Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at  all).  When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support."  I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work).  However, it is now failing to work again and I can't seem to fix it this time.  As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project.  No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day.  However, now the problem has returned.
    I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection.  I am running Windows Vista on my home computer.  I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber.  My Internet connection is working fine.  I have disabled all firewalls and it still doesn't work.  Very frustrating, obviously.
    Thanks for your time and any help or suggestions you can give.
    - KP

    Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
    For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error.  You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Edge Animate causing Server Time Out Error and other problems

    Site is not verifying due to Server Time Out error. Also menu which was created with Adobe Edge Animate does not show up as navigation in a site map or when bots read the site. Site won't verify or index in google.
    Suggestions on how to fix this would be helpful and appreciated.
    This is the website address. please type in Without any spaces:
    louis place cafe DOT com DOT au

    Site is not verifying due to Server Time Out error. Also menu which was created with Adobe Edge Animate does not show up as navigation in a site map or when bots read the site. Site won't verify or index in google.
    Suggestions on how to fix this would be helpful and appreciated.
    This is the website address. please type in Without any spaces:
    louis place cafe DOT com DOT au

  • Need help ASAP - SSAS Tabular error has me stumped and others' solutions do not apply in this case.

    Hello everyone,
    Here's hoping no one will consider this to be the wrong forum. The data source is an Access database, but the issue is an SSAS Tabular issue. Kind of desperate here... the customer needs this ASAP, and I've been trying to resolve this for a week
    already! Any help would be much appreciated!
    A customer of mine (another employee of the ComIT department) is receiving an error trying to open an Access database via SQL Data Tools.
    The error is "OLE DB or ODBC error: The Microsoft Access database engine cannot open or write to the file '\\[our_domain]\[the_path_to_the_file]\[database_name].accdb'. It is already opened exclusively by another user, or you need permission
    to view and write its data.; 3051."
    What perplexes me is that I do not receive this error, my coworkers on the DBA team do not receive this error, and our boss does not receive this error--even on the customer's machine. But the customer gets this error every single time.
    The only difference is the credentials provided on the "Impersonation Information" window.
    Here is our process:
    We open SQL Data Tools, we create a new Analysis Services Tabular Project, we select the workspace server (our Analysis Services server... db5079\tabular) and test connection ("Test connection succeded") and click OK.
    Then we click "Import From Data Source," select "Microsoft Access," enter the full network path to the database and test connection ("Test connection succeeded")
    The next window says "Impersonation Information - Specify the credentials used by the Analysis Services server to connect to the data source when importing and processing data"
    The credentials provided at this point is the only difference between me/my team/our boss and the customer. If we use our own credentials at this point--even on the customer's machine--we receive no error and everything is fine.
    If we use the customer's credentials, we get the error above at the end of the next step (i.e., after we choose the data to import and then click Finish).
    So that's it. On the same machine, the customer's credentials produce this error, and our credentials do not.
    I have already added the customer as a server administrator to the Analysis Services server (db5079\tabular).
    Copying the data source to another folder on the network or to his local machine produces the same results: his credentials produce the error, my credentials/my boss's credentials/etc. do not.
    All of our machines are 64 bit, and the Analysis Services server is 2012 64-bit.
    Please help!

    UPDATE: As it turns out, all those who were able to import the data were local administrators on the Analysis Server (i.e., on the OS), and all those who were unable to import data were not.
    When we added someone who couldn't import the data to the local Administrators group on the Analysis Server, they were able to import the data.
    However, we can't give them local admin on the Analysis Server, and we are unable to determine what combination of user rights and permissions on folders we can grant the user as individual that will allow them to import the data.
    Just as a test, we tried giving the user the same user rights that the admin group has, and the same permissions on all the drive as the admin group has, but that didn't work.
    If it had worked, we could have started reducing the rights until we found the minimum necessary, but it didn't and once again we're stuck.
    Please help!

  • Unknown error - (PARM), .pdf settings and Illustrator problems

    I am using Illustrator CS3, and recently I no longer had choices for .pdf settings when saving from Illustrator as a .pdf. The only setting is "Custom" and I can't scroll to another choice. As I understand it, if I load .pdf settings in Illustrator they are available in all Adobe applications (very possibly wrong about that), but when I choose Edit: Adobe  PDF Presets, I get an error message: "The operation cannot complete because of an unknown error. (PARM)". Also when I try to save an .eps file as an AI document, I get the message "An unknown error has occurred."
    I have thrown away my preferences to no avail, and am afraid I am going to have to reload Illustrator CS3, which I downloaded last year and do not have the disks for, I which I am having a very hard time trying to download again. (This part I guess I have to call about).
    I usually work in Quark, but recently worked in some files in InDesign, and that's when this started, I think. Perhaps a coincidence. Many thanks in advance for any help.

    AM,
    Okay, so sorry. But you and Wade are official, right? Can you help point me
    in the right direction for getting replacement disks for my legally
    purchased software Or getting download help so that I might re-download?
    We are rather unofficial natives here. You should contact Adobe Customer Support about downloading.
    You should be able to get rid of the error if you Move the folder, but it is still worth having the backup, even if you upgrade.

  • 2 error, one on compile and other when run.

    i purchase the book Java 6 in 21 day, nice book, when i compile "javac" appaer this mssg:
    error: Class names, 'HelloWorld, are only accepted if annotation processing is explicitly requested
    1 error i copy and paste the helloworld code from another thread in this forums.
    i download example from the sun java web page and when i run this mssg:
    Exeption in thread "main" java.lang.NoClassDefFoundError: ButtonFramei set-up in the windows environment variables this:
    ClassPath C:\java\jdk\1.6.0_01\lib\tools.jar
    path c:\java\jdk1.6.0_01\bin
    C:\>java -version
    java version "1.6.0_01"
    Java(TM) SE Runtime Environment (build 1.6.0_01-b06)
    Java HotSpot(TM) Client VM (build 1.6.0_01-b06, mixed mode, sharing)
    Thanks in advanced.

    DrLaszloJamf wrote:
    in [this recent thread|http://forum.java.sun.com/thread.jspa?threadID=5306639] I was wondering what the average age is, of the books I refer to the most. The Bible skews it a bit, 'natch.
    This is totally off-topic (sorry), but I just happened to be rereading a wonderful book called [The Discoverers|http://www.amazon.com/Discoverers-Daniel-J-Boorstin/dp/0394726251/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1213913220&sr=8-1] by Daniel J. Boorstin, and I'm right now in the chapter where he describes how the printing press revolutionized Europe in the 16th and 17th centuries. The book was published in 1983 before the internet revolution, so there are no mention regarding possible parallels with Web publishing, but nevertheless, it is one of the best books I have ever read. Extremely highly recommended, or as one reviewer put it: "Perhaps the greatest book by one of our greatest historians".

  • Error trying to render 7.5 minute HDV video in any format (and other problems)

    I am at the point of desperation here. I have been working on a video (using HDV as the source) for several weeks. It is about 7 and a half minutes but has many video tracks and effects. Using elements 4 has been very slow but it has worked until today. For some reason (i must have crossed a tipping point) the little i added today has made it extremely unstable. After a couple of minutes of editing it stops refreshing the preview pane (can still hear audio at times) and I have to restart to get it back (which takes forever).
    And now the main issue is when I try to render as quicktime or MPEG, it says there was an error trying to perform the operation. I created a test project with one hdv clip in it and it can render fine (and i was rendering this project find this morning). Anyone have any suggestions? I have followed the tips strewn throughout the threads here. I have a quadcore 6600 processor and 4gig of ram (though vista only recognizes 3. I still have 120gig of harddrive free. I just need to add the soundtrack and I am done, so if I could just get the rendering working I can deal with the extremeley slow pace.
    Apologies for the long thread and for repeating many of the problems others are experiencing, but I really need to resolve the rendering problem or the project will be useless to me. Strange thing is i tried saving the project and cutting it in half but still had a problem, maybe i didn't do enough to benefit from the smaller size.
    Thanks for your help,
    peter

    UPDATE: Through some experiments I think it is due to having the effect on two tracks at the same time. I can resolve that. I am going to try and break my project up into multiple projects and see if I can get it rendered.
    Thanks for the reply, I do have the latest quicktime, will check graphics card but think i do.
    Just did some tests and realized that it is the 'shadows/highlight' effect that is causing the flickering. when I disable that effect it renders correctly.
    I use that effect extensively to fix lighting and always turn off the auto setting and set it myself. But even with manual settings there is significant flicker (even a lot more than when I use the auto setting). Any thoughts on that? I have been using it since the beginning with no problem and now all of a sudden it renders the effect with extreme flickering.
    Any help would be appreciated.
    Thanks,
    Peter

Maybe you are looking for

  • Can't open documents or images in iCloud Drive

    In an effort to stop using a competing cloud service and keep everything in iCloud Drive, I moved all my folders from OneNote to iCloud Drive in Finder. In iCloud Drive online there is no problem...every folder is there along with all the files and e

  • Marketing Calendar IView Problem - CRM 4.0 6.2.3

    Our current environment is a NW04 portal instance.  We downloaded the CRM 4.0 6.2.3 and imported the content.  We have also set up a system and enabled the content to connect and expose information from the back end CRM application (4.0) We have been

  • AirPlay won't mirror picture. Only sound on new iTunes movies

    My Apple TV won't play the movie purchased from iTunes. It only plays the volume. It's from a mini iPad. Any suggestions?

  • Posting period 004 2009 is not open

    Hi          While doing t-code F-28 i am getting the following error "Posting period 004 2009 is not open" How to solve this. Thanks Anto

  • Photoshop video tutorials are too fast

    The videos are all too fast. Why don't you offer email tutorials with step by step instructions on how to use Photoshop? Then we can work at our own pace.