Querying for contacts via webservices

When we query for contact records via webservices , it only checks those contacts created by the webservices and not by any other users.A user id has been created for the same as 'Web Interface', though when we login to the instance through this user id we are able to view all the records created by other users also.
Kindly help us with the issue
Thank you.
Edited by: user11089876 on May 4, 2009 10:07 PM

Hi,
Are you in R16 and using 2.0 WS APIs? If so please check what you are setting for the parameter "ViewMode". This may affect the data visibility. For more info, check the WS reference guide page 282. Hope it helps
-- Venky CRMIT

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