Rant: project developers should pay more attention to bug reports

I believe that software reliability is one of the key parts of software quality: having a lot of features is useless if they don't work reliably. It is for this reason that most open source project have a bug tracker of some sort. However, having a bugtracker is not very useful if you let bugs sit there until you can mark them as "obsolete" several years later. I try to report most of the bugs I find because I believe it's one of the best contributions I can make to open source, however in my experience (I've reported dozens of bugs), more often than not bug reports are ignored, even if they are detailed and the reporter agrees to give more details when needed.
So if you develop an open source project and you're reading this, please pay attention to your bug reporters. These people take time to help you improve your software, don't ignore them. At the very least, close your bug tracker if you're going to ignore bug reports anyways. That way I won't lose valuable time creating reports that you will never read.

lardon wrote:
I believe that software reliability is one of the key parts of software quality: having a lot of features is useless if they don't work reliably. It is for this reason that most open source project have a bug tracker of some sort. However, having a bugtracker is not very useful if you let bugs sit there until you can mark them as "obsolete" several years later. I try to report most of the bugs I find because I believe it's one of the best contributions I can make to open source, however in my experience (I've reported dozens of bugs), more often than not bug reports are ignored, even if they are detailed and the reporter agrees to give more details when needed.
So if you develop an open source project and you're reading this, please pay attention to your bug reporters. These people take time to help you improve your software, don't ignore them. At the very least, close your bug tracker if you're going to ignore bug reports anyways. That way I won't lose valuable time creating reports that you will never read.
This is probably true, many bugs are ignored. But open-source developers normally only have their free time to work on their projects, and the motivation is not the same for all issues.
Also I think it's not common that all issues get ignored. Usually it's the ones who are not important, or very hard to fix, or a combination of both.
In any cases, don't lose motivation, reporting bugs is indeed a good contribution, and even if only a minority gets fixed, it's still better than nothing

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2 бер. 2015 15:50, користувач "Peru Bob" <[email protected]> написав:
If I am buying single app adobe premier pro by annual prepaid
plan,after the after the end of the year subscription would it be possible
to use the program further without updating or I should pay each year?
created by Peru Bob <https://forums.adobe.com/people/Peru+Bob> in *Premiere
Pro* - View the full discussion
<https://forums.adobe.com/message/7243337#7243337>

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Rant: project developers should pay more attention to bug reports

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