Re: Creating credit memo with reference to Sales Order in ICWC

Hello gurus
I am new to CRM and we hv ECC 6.0 & CRM 6.0 in our environment.
We have a process where a Credit Memo Request is created with reference to a Sales Order.
Now till this point we had launched VA01 in the ICWC and were creating the CMR with reference to the Standard Order.
Henceforth we want to move this to the CRM ICWC.
In ICWC we create Standard Sales order using Work Center IC_BT_SLO tied to the Navigation profile.
I am looking for some way of copying this order to a Credit Memo Request in the ICWC.
I tried adding the Complaints button on the navigation profile ... however it creates a new CMR ... not sure how to enable copying it from the Original Sales order in ICWC
Any thoughts ?
Thanks
Vinit

closed
Edited by: vinit parkar on Sep 1, 2011 4:25 PM

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Credit Memo with reference to Sales Order

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In VF04 you can give different billing type.
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Message was edited by:
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Re: Creating credit memo with reference to Sales Order in ICWC

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