Reader-enabled form from Acrobat is retaining interactive form fields when user saves the form

This is an issue that has only recently come up. In the past it was not a problem to take a pdf, add interactive form fields to it in LiveCycle, then open the form in Acrobat and enable usage rights for Reader users.
This allowed Reader users to fill out the form and save the results. With the most recent versions of Acrobat and Reader the user saves the form and the data AND the interactive form fields are saved in the resulting file - meaning that the data is still there to be changed. Clearly not what we want and not what Acrobat and Reader were doing previously.
The form does properly display "You can save data typed in this form" when opened in Reader.
I have got no response to this issue in the LiveCycle forum, and nothing shows up in a search. I would very much like to fix this, as it is affecting our entire library of pdf forms.

In most instances the form is linked on the website, so the original form will cannot be overwritten.
In some cases we have to supply an interactive pdf for a department that they will then distribute by email to various groups who are expected to fill the form out on submit on an ongoing basis. That is what I was meaning by the user filling out the form, printing it, and then being prompted to save changes.
The bigger issue is that most of our users expect to take a form hosted on the website, fill it out, and then save a pdf copy of their responses for reference. The reference copy is retaining the interactive fields rather than printing as a static pdf.
If I could force the action of printing as a pdf (rather than saving as a pdf) on submission I think that would solve the issue. The script for most of the forms in the library is xfa.host.print(1, "0", (xfa.host.numPages -1).toString(), 0, 0, 0, 0, 0); and I am not aware of a way to force the print to only be to the pdf print driver.

Similar Messages

  • Why does the form link show up in 2 pages, but when I save the form as PDF it comes up as 3 pages?

    A few weeks ago, I asked the above question on why the form link shows up in 2 pages, but when the form is saved as PDF it comes up as 3 pages.
    The answer I received was that I can simply select the page break and hit "delete" button or click on the trash can icon at the top right corner.
    I tried to do this but, there is NO OPTION to select the page break and hit delete….
    I want to combine the page on my PDF because the header takes up one entire page.
    How can I do this? Can someone please help or walk me through this live?

    Wenlam,
    There is NO OPTION to select the page break and hit delete….
    Please see.
    I want to combine these page because the header takes up one entire page. 
    How can I do this?
    Trent
    Thank you,
    Trent
    Trent R. Smock
    602.359.2685
    You want to improve? Interrupt your "old patterns."
    Do something different.

  • Help! When users save web forms and come back to submit they get an error message and form is lost

    I have a feb form that has a 28 save limit.  When users save the form and return to submitt them they get a error message that says the form has expired or has been submitted.  The form is open and it was not submitted.  Any thoughts.
    Form deadline is tomorrow and people are getting angry when I tell them to recreate the form.

    Hi;
    Can you forward me any of the emails from your users with their saved link that is not working and we can look into it?
    Send to [email protected]
    Thanks,
    Josh

  • Adobe Reader XI did not save the form data (unlike previous versions). Any way to recover file?

    Adobe Reader XI did not save the form data (unlike previous versions). Any way to recover filled form with data from temp locations?
    I was not aware that ctrl+s no longer works in reader and closed the PDF after savign it(with ctrl+s). However ,the data is lost and there seems to be no way to recover it.
    I cannot find any temp files created by Reader on my system.
    Also to my surprize(and shock), the reader did not even show a warning before closing the PDF. Does anybody know if/where can I recover the file from?
    Guys, Please reply ASAP if you have got any sort of solution!

    Hi Pat,
    Are you using Adobe Reader XI? And not Acrobat. It does not ask me to save the form if there are unsaved changes.
    I have used previous versions of reader for saving this form data and it did allow me to save it with ctrl+s. And those versions did prompt me to save the changes before closing.
    I guess I should not have updated the reader.

  • Hi.  I purchased Adobe Acrobat Xi Pro from a store (card).  I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc.  When I submitted the form, I got an error message:  413 header length too large (a

    Hi.  I purchased Adobe Acrobat Xi Pro from a store (card).  I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc.  When I submitted the form, I got an error message:  413 header length too large (and on top the page reads JRun Servelet Error).  What does this mean? What should I do next?

    Hi.  I purchased Adobe Acrobat Xi Pro from a store (card).  I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc.  When I submitted the form, I got an error message:  413 header length too large (and on top the page reads JRun Servelet Error).  What does this mean? What should I do next?

  • After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?

    After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?
    The issue is they type but there is 2 second delay when it appears in the field.
    Windows 7 64bit

    I see, I misread your reference to Reader 11 to mean you were using Acrobat 11, but it looks like it worked out anyway.
    The base-14 fonts are special in PDF because they are guaranteed to be available even if they are not embedded. If you select a non-base-14 font for use with a form field, the entire font usually gets embedded, since each glyph it contains has to be available for use with the field. This can take up a lot of space if you do this a lot, and the space isn't reduced if you change back to a base-14 font later because the internal reference to it is not removed. This is caused by the bug I mentioned.
    In your case, however, the entire font doesn't get embedded because fonts like it (e.g., large asian fonts with a lot of glyphs, Arial Unicode) would take up too much space if fully embedded. If it did, a 100KB PDF could bloat to 20MB with that one change. Instead, users are expected to have such fonts installed on their system, which is why you were prompted to install the font pack. This despite the fact that the font was not actually used by anything in your document, it was simply the orphaned reference to it that triggered this. This should get fixed in Acrobat eventually so this type of thing doesn't happen again.

  • I created a form using acrobat XI pro.  SOME users of the form cannot save the form.  what can i do from my side to 'correct' the issue?

    i created a form using acrobat XI pro.  SOME users of the form cannot save the form.  what can i do from my side to 'correct' the issue?

    Do you know what PDF viewer those users were using? Do you have any more details about what happens when they attempt to save?

  • Why can't I save the form I created in Acrobat XI as a Reader Extended PDF?

    I created and saved the document just like I have always done, with form and signature fields.  When I click file>save as>reader extended, it let's me go through and name a new verison of the file, but then says "This document cannot be saved as reader enable."  It gives no reason.  If I can't save it as reader enabled, as I've done in the past with every single form, I'd like to know WHY so that I can fix it. 

    I have run into this issue at times too. If you have the original document that you used to create the form saved in a folder in Windows Explorer, try closing Windows Explorer before saving the document with reader extended properties enabled. Sometimes this works, sometimes it doesnt. . .

  • I have an editable pdf made in Acrobat. Viewing it Adobe Reader Mobile (Android) and I can fill it fine. I want to be able to fill the form but it keeps autosaving. I just want to email the form and then it goes back to an unfilled form. How do i do that?

    I have an editable pdf made in Acrobat. Viewing it Adobe Reader Mobile (Android) and I can fill it fine. I want to be able to fill the form but it keeps autosaving. I just want to email the form and then it goes back to an unfilled form. How do i do that?

    Currently, Adobe Reader for Android does not provide an option to disable auto-save.
    In the Reader home screen (where your files are displayed), you can make a copy of the original PDF document, open the copy (instead of opening the original document), make changes to the copy.  Once you email the copy, you can delete it.
    For more information, please see Help > How To... > Copy, edit, delete, manage.
    Although it is not the most convenient way to accomplish the task, that's the only feasible workaround that is available in Adobe Reader for Android right now.

  • What are the security settings to lock down a form with fillable fields and yet allow someone with Reader to fill in the fields as will as save the form and print it?

    What are the security settings to lock down a form with fillable fields and yet allow someone with Reader to fill in the fields as will as save the form and print it?

    You want to allow someone to open your document and fill out the form (in the fields you have created), but not change or edit the form, right? Here's the answer - assuming you are using Acrobat Pro and someone will be opening the PDF using at least Acrobat Reader 9 and up:
    Tools > Protection > Encrypt < Encrypt with Password
    Answer YES to change the security.
    A new window opens:
         Do NOT select Document Open (or that will require a password to open the document.)
         Select: Permissions (Check the box next to "Restrict editing and printing of the document.")
         Change the following 2 settings from the drop-down box:
              Printing Allowed: Select High Resolution
              Changes Allowed: Select Commenting, filling in form fields, and signing signature fields
              Leave selected: "Enable text access for screen reader devices for the visually impaired"
              Change Permissions Password (insert a strong password)
              Leave all other settings alone in "Options"
              OK - OK
              Re-enter the Permissions Password (the one you entered above)
              OK - OK
              Save the PDF to apply the security [notice that (SECURED0 will appear after the document title]

  • How do I create a form that enables the user to save the form filled in?

    When I create the form, save it and open it later, I get the message that the form can only be saved empty - without whatever the user filled into the text fields. Why is this and how can I enable the form to be saved including the content of the fields?

    It should only say that when used with Reader versions prior to version 11. If you have Acrobat, you can Reader-enable the form, allowing it to be saved in versions prior to 11, and 11 as well. Exactly how you do this depends on what version of Acrobat you're using:
    A9: Advanced > Extend Features in Adobe Reader
    A10: File > Save As > Reader Extended PDF > Enable Additional Features
    A11: File > Save as Other > Reader Extended PDF > Enable More Tools (includes form fill-in & save)

  • Created PDF form in Acrobat XI Pro, but HELP fields disappear when I save FCDT file to PDF. Please help. Thanks!

    Created PDF form in Acrobat XI Pro, but HELP fields disappear when I save FCDT file to PDF. Please help. Thanks!

    I am not aware of a field type "Help" within a PDF form. I do not see it as a form field that can be added in the form edit mode.
    Forms Central forms do not support all the features of Acrobat forms.
    Are you talking about the "Tool Tips" or a hidden field that only shows when one enters a field and is hidden upon exiting the field.

  • I created a pdf form from a Word doc with 9 pt aerial font formatting; the text on the pdf form is aerial 9 pt, but the fields are formatted in courier 12 pt - How do I reformat the font in the fields??

    I created a pdf form from a Word doc with 9 pt aerial font formatting; the text on the pdf form is aerial 9 pt, but the fields are formatted in courier 12 pt - How do I reformat the font in the fields??

    You can set up a temporary button (or link, bookmark, etc.) and add the following JavaScript action:
    // Mouse Up script for a temporary button (or bookmark, etc.)
    // Change the font and font size for all text fields in this document
    for (var i = 0; i < numFields; i += 1) {
        var f = getField(getNthFieldName(i));
        if (f.type === "text") {
            f.textFont = font.Helv;
            f.textSize = 9;
    It also sets the font size, but you can remove that line if you don't need to do that.

  • The server was unable to save the form at this time. Please try again - tried the trust standards...

    2013 standard sharepoint server.  Content DBs were on a Trial enterprise server and copied over to standard server. All was good on trial server.
    there are 8 sites on server, 2 of the sites cannot create or edit items, they get "The server was unable to save the form at this time. Please try again"
    googling around i tried everything. restarted search host controller, checked ram usage (8gb free), manage content types, iisresets, edit the web.config file ( add things for ram, search host, etc), no alternate access mappings, .net HTTP activation, rebooted
    server... I'm sure i missed some.
    The server is new install, all but the August HF CUs. Trial server the content DBs came from is at same level.
    It is not a server level issue as the other 6 sites are fine. its something with just 2 sites.
    kinda stuck here...
    Thanks,
       Scott<-

    With the USL Logs were hard to track down what was happening, though I think it was too do with /_vti_bin/client.svc/ProcessQuery.
    I did the Enable/Disable Anonymous Access on the Directory with no luck.
    Brought up Fiddler and Saw that I was getting 401 and 500 Errors on
    GET http://team.intranet.eandm.com/it/_vti_bin/client.svc/ProcessQuery HTTP/1.1
    So it had something to do with Permissions. I checked the Authentication and the sites that worked had Forms Auth Enabled, and the ones that didn't, didn't have forms Auth enabled.  Enabling it manually was no go.
    I then went though the web.config on the working and non-working sites and there were some differences.   The Authentication was Forms on the working site, Windows on the nonworking. There was many things not present. httpModules section was missing,
    Many of the Microsoft Identity /Authentication lines etc. 
    So I Basically took the web.config from the working site and copied it to the non-working site preserving the following line from the original web.config:
    <machineKey validationKey="{key}" decryptionKey="{key}" validation="{hash}" />
    After that I had Security Issues, Though I think this was Caused by the July 2014 CU making everything use the Microsoft Identity parts, where as the server I was porting form had the sites created before the July 2014 CU. (though both were at the same level)
    Even though all of the users were present in the site security, I had to Drop and re-add them to every site/and list with special Perms. 
    With the Security Fixed, I no longer received the Error "The server was unable to save the form at this time. Please try again"
    Knock on wood its all functioning fine. 

  • I need to be able to give them a total price calculation when they submit the form. even if im not using credit card as my only payment option.

    i have an online menu - many of my customers pay by check, cash and credit card as well - is there not an option to show those options...  and items vary in price, i need to be able to give them a total price calculation when they submit the form.

    a) No, b)Yes. Firstly, the only payment gateway currently supported from FormsCentral is PayPal. If your customers complete the FormsCentral Form and order 6 of item 1 at one dollar each and 3 of item 2 at two dollars each, when they press 'Continue to Checkout' button, they are transferred to the PayPal Gateway - which will show the Total to Pay. That's no help for your folks wanting to pay by check. Think you may need another solution. Acrobat won't link directly to a Payment Gateway either, without you doing a bit of JavaScript etc.

Maybe you are looking for

  • OpsMgr Config Service stops automatically

    There's a fresh installation of SCOM 2007 SP1, SQL database is configured on a separate server. The installation itself goes smoothly without any errors. After installation to RTS OpsMgr Config Service stops automatically, after restart it works for

  • Open a port on Cisco 1811

    This is problably a stupid question but how do I open a prot on a cisco 1811? I have a cisco 1811 and a computer that has VNC installed on it. I want to be able to access that computer from out side the network using the external ip address and port

  • FORMFIELDS error

    HTML form data goes into an Access database. This code: <cfif isDefined("URL.Add")>      <cfinsert DATASOURCE="eval"      TABLENAME="tblGeneralEval"      FORMFIELDS="SCHD_ID,date,class,instructor,rotrain_id,stuname,GQ1,GQ2,GQ3,GQ4,GQ5,GQ6,GQ7,GQ8,GQ9

  • Small issue in sending mail to sap-inbox via classes

    Hi All, I am working in sending SAP mail to sap-inbox via classes.. Which i am able to work out..But got some minor struck off where when i am sending the mail from sap-report it is sucesfully reaching the user .... Issue is In the sap-inbox mail it

  • Export in backup assistant not working

    My Verizon Export function for contacts in backup assistant is not functioning. It prompts to pick backup export action, e.g.to computer, gmail, etc. and it is supposed to give compatible format, e.g., CSV. Ony the pick format yourself work, but ther