Remote Access: Configure Video Playback to not go black
While using Remote Access Media server the display will go black in the middle of the video the sound will keep playing and if you touch your keypad or mouse fast enough the screen will start up again but if you aren't paying attention you may have to
sign back into your computer. Is there any settings either in Windows 8.1 or on Windows Server 2012 Essentials R2 that I can change to get this behavior to stop.
Derek Smith
Hi,
Regarding to your description, did you mean when the screen came black, if you didn’t do anything, you had to entry password and then log on computer
again? Or just the screen gone black, then you operate, the screen came back? Did you always encounter this issue at the same time when the video plays?
Based on current state, please refer to the path: Control Panel-> Power Options-> Change plan settings, then check the setting “Turn off the
display”. How many minutes you set to the setting? And, please follow the path: Control Panel-> Personalization-> Screen Saver, then check how long the waiting time you set.
By the way, would you please use another Player to play the video, will encounter the same issue?
Hope this helps.
Best regards,
Justin Gu
Similar Messages
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Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.
I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
However, I would also like to rent movie's from iTunes,
Would be great if iTunes would let you choose the output device, too, like most other applications using sound from Skype to Windows Media Player,... -
Several attempts to upgrade to iTunes 11 have failed. After an upgrade to 11 the error message reads: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." At this point--after the upgrade to iTunes 11--my PC running Windows XP loses audio playback for all functions--in iTunes, in the browser and the volume icon disappears from the System Tray. Only by removing iTunes 11, and then using System Restore to turn back the OS settings can I return the PC to normal functioning.
I did that. I reinstalled iTunes 10.5. Everything seemed fine, but when I try to plug in and copy a CD to my iPhone 4S an error message reads roughly: 'iPhone 4S requires iTunes 10.5 or higher to work.'
What might be the problem with my audio configuration?
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epThis forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem whenever i connect earphone each and every earphone gets un usable. Already made a factory reset. please arrange for a rectification.. :'(
Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy -
my iTunes wont play music or videos when i open it it comes up with "iTunes has detected a problem with your audio with your configuration AudioVideo playback may not operate properly" i have uninstalled it and reinstalled it twice and it stil lcomes up with that message every time I opentheiTunes icon I dont knowwhat to do
Hello Wade,
This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
"iTunes cannot run because it has detected a problem with your audio configuration"
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
Cheers,
Allen -
When I go to open Itunes, I get a message saying "Itunes has detected a problem with your audio configuration. Audio/Video playback may not work properly. I've tried closing and re-opening Itunes but it still comes up. I've also tried removing quicktime, repairing Itunes and restarting my computer after that. It still says the same thing. I've also tried reinstalling Itunes as well.
Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy -
Hi Everyone - recently this message popped up on my PC, when I was trying to import cd's into the iTunes library and then onto my iPod - "iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." Can anyone tell me what this means and how to fix it ?? I am not fantastically PC savvy, so any information explained fully and all steps to follow to get my music playing again would be great !! Thanks, SC
Hi B, thanks so much for helping me troubleshoot !!
Ok, so when I went in to check the Audio tab of the Sounds and Audio Device Properties, I found the following:-
* Sound Playback Default Device = No Playback Devices.
* Sound Recording Default Device = No Playback Devices.
* MIDI Music Playback Default Device = No MIDI Playback Devices.
All text in this drop-down box were light grey, and therefore unable to be selected or altered.
I also tried playing a cd through Windows Media player, to see if I could get sound a different way. When I put the cd in and clicked on Play, the following message appeared, "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your PC, it may be in use by another program, or it may not be functoning properly."
Any ideas ? I had sound previously, but then a work colleague re-built the PC to add more space to the hard drive, and since then, no sound. I know this may now not just be an iTunes issue, but I would appreciate any assistance you can offer.
Thanks again,
Shell -
I cant copy the music from itune library to iphone. Message "itunes has detected a problem with your audio configuration Audio/Video playback may not operate properly" I unistalled the itune from the pc and download the itune again but still same message come up.
I'm having the same problem. I have downloaded Itunes again but still the same problem.
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I haven't used itunes here much just been playing the songs I had on it. Now i downloaded some more songs i plugged in my Ipod touch and it's not showing up and giving me the message above (Itunes has detected a problem with you audio configuration. Audio/video playback may not operate properly. I uninstalled Itunes and quicktime restarted computer and still the same thing. What is going on?
Try reinstalling QuickTime, as this article suggests
http://docs.info.apple.com/article.html?artnum=304424
Other people have had luck with deleting their QT rpeferences file:
C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\QuickTime\QuickTime.qtp -
When I open Itunes on my PC it says, Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly. I removed some unused programs from my pc before this happened and I think I may have removed something I shouldn't have.
I had this same problem and my sixteen year old figured it out. Since the Windows PC running iTunes (which supports a housefull of AppleTVs) was running in a closet, he suspected it was due to having no speakers attached.
Sure enough, when I went into control panel to look at my sound settings, I noticed something I had missed previously. There was a red mark on the device. I took his advice and plugged in some earphones to the speaker jack and, wallah, the red mark turned green and the iTunes warning never popped up again. -
Cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration.
Audio/Video playback may not operate properly.
Cheers
Wade LawrenceHello Wade,
This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
"iTunes cannot run because it has detected a problem with your audio configuration"
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
Cheers,
Allen -
ITunes cannot recognize touch/audio/video playback will not function
All right, I asked apple support about this and didn't even get the dignity of a response, so here goes. My computer crashed a while ago, and when we rebooted it, this started: Whenever I plug my iPod into the computer, I get a message saying "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again." So I followed those instructions, and I still get the same result.
A reason I think this might be happening is because I installed the iPod Touch update (not the one you have to pay for, but the one that puts that grey strip across the bottom of the home page), then the computer crashed. So maybe the update is installed on the iPod but not on iTunes? I'm not even sure how to get the update again to be honest.
There are a number of things that we have not reinstalled yet on the computer, like our audio/video playback. Whenever iTunes is started I get this: "iTunes has detected a problem with your audio configuration. Audio/video playback may not function properly." And it doesn't--we have no sound on the computer right now. That is something I would like to change ASAP, I'm just dying to hear some new music.
And when I say we have no sound, I mean zero sound capabilites: iTunes, Windows Media Player, even the internet, there is nothing at all.
I really don't know much about computers, and I just didn't know where else to turn. Thanks to anyone who thinks they can help.Hey dbsabres06,
Use the steps in this article: http://docs.info.apple.com/article.html?artnum=93698 to uninstall and reinstall the Apple software on the computer. The Apple Mobile Device support is the driver that allows the iPhone and iPod touch to be recognized.
For the audio configuration issue, try the tips in this article:
http://docs.info.apple.com/article.html?artnum=304424
Not hearing audio from system events, or applications like windows media player might be a driver issue.
Try running your windows updates or checking your computer manufactures website for updates.
Jason -
Dear all,
I'm an experiencing an issue when configuring 2012 R2 DirectAccess multisite.
The initial configuration of the first site in a multisite setup works fine, however when i try to add ANY other server on another site, i see the below screenshot, the full text of which is: "The remote access configuration task (raconfigtask) in Windows
Task Scheduler cannot be disabled" while the entry point is added.
THere are no logged events on the remote server, but on the controlling server i see this in the event log:
Log Name: Microsoft-Windows-TaskScheduler/Operational
Source: Microsoft-Windows-TaskScheduler
Date: 10/15/2014 12:55:58 AM
Event ID: 140
Task Category: Task registration updated
Level: Information
Keywords:
User: SYSTEM
Computer: WWCLORAS01.apco.net
Description:
User "S-1-5-18" updated Task Scheduler task "\Microsoft\Windows\RemoteAccess\RaConfigTask"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TaskScheduler" Guid="{DE7B24EA-73C8-4A09-985D-5BDADCFA9017}" />
<EventID>140</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>140</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-15T07:55:58.432317300Z" />
<EventRecordID>1738</EventRecordID>
<Correlation ActivityID="{D4236B4E-E841-0003-E5BA-23D441E8CF01}" />
<Execution ProcessID="840" ThreadID="3852" />
<Channel>Microsoft-Windows-TaskScheduler/Operational</Channel>
<Computer>WWCLORAS01.apco.net</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="TaskUpdated">
<Data Name="TaskName">\Microsoft\Windows\RemoteAccess\RaConfigTask</Data>
<Data Name="UserName">S-1-5-18</Data>
</EventData>
</Event>Log Name: Microsoft-Windows-TaskScheduler/Operational
Source: Microsoft-Windows-TaskScheduler
Date: 10/15/2014 12:55:58 AM
Event ID: 140
Task Category: Task registration updated
Level: Information
Keywords:
User: SYSTEM
Computer: WWCLORAS01.apco.net
Description:
User "S-1-5-18" updated Task Scheduler task "\Microsoft\Windows\RemoteAccess\RaConfigTask"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TaskScheduler" Guid="{DE7B24EA-73C8-4A09-985D-5BDADCFA9017}" />
<EventID>140</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>140</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-15T07:55:58.432317300Z" />
<EventRecordID>1738</EventRecordID>
<Correlation ActivityID="{D4236B4E-E841-0003-E5BA-23D441E8CF01}" />
<Execution ProcessID="840" ThreadID="3852" />
<Channel>Microsoft-Windows-TaskScheduler/Operational</Channel>
<Computer>WWCLORAS01.apco.net</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="TaskUpdated">
<Data Name="TaskName">\Microsoft\Windows\RemoteAccess\RaConfigTask</Data>
<Data Name="UserName">S-1-5-18</Data>
</EventData>
</Event>
And this in the taskscheduler:
Log Name: Microsoft-Windows-TaskScheduler/Operational
Source: Microsoft-Windows-TaskScheduler
Date: 10/15/2014 12:55:58 AM
Event ID: 140
Task Category: Task registration updated
Level: Information
Keywords:
User: SYSTEM
Computer: WWCLORAS01.apco.net
Description:
User "S-1-5-18" updated Task Scheduler task "\Microsoft\Windows\RemoteAccess\RaConfigTask"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TaskScheduler" Guid="{DE7B24EA-73C8-4A09-985D-5BDADCFA9017}" />
<EventID>140</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>140</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-15T07:55:58.432317300Z" />
<EventRecordID>1738</EventRecordID>
<Correlation ActivityID="{D4236B4E-E841-0003-E5BA-23D441E8CF01}" />
<Execution ProcessID="840" ThreadID="3852" />
<Channel>Microsoft-Windows-TaskScheduler/Operational</Channel>
<Computer>WWCLORAS01.apco.net</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="TaskUpdated">
<Data Name="TaskName">\Microsoft\Windows\RemoteAccess\RaConfigTask</Data>
<Data Name="UserName">S-1-5-18</Data>
</EventData>
</Event>
Any ideas what might be causing this? All servers are in the same domain, firewalls don't seem to be dropping anything, SCCM client is installed, but thats it.
Appreciate any feedback.
JimDear all,
I'm an experiencing an issue when configuring 2012 R2 DirectAccess multisite.
The initial configuration of the first site in a multisite setup works fine, however when i try to add ANY other server on another site, i see the below screenshot, the full text of which is: "The remote access configuration task (raconfigtask) in Windows
Task Scheduler cannot be disabled" while the entry point is added.
THere are no logged events on the remote server, but on the controlling server i see this in the event log:
Log Name: Microsoft-Windows-TaskScheduler/Operational
Source: Microsoft-Windows-TaskScheduler
Date: 10/15/2014 12:55:58 AM
Event ID: 140
Task Category: Task registration updated
Level: Information
Keywords:
User: SYSTEM
Computer: WWCLORAS01.apco.net
Description:
User "S-1-5-18" updated Task Scheduler task "\Microsoft\Windows\RemoteAccess\RaConfigTask"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TaskScheduler" Guid="{DE7B24EA-73C8-4A09-985D-5BDADCFA9017}" />
<EventID>140</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>140</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-15T07:55:58.432317300Z" />
<EventRecordID>1738</EventRecordID>
<Correlation ActivityID="{D4236B4E-E841-0003-E5BA-23D441E8CF01}" />
<Execution ProcessID="840" ThreadID="3852" />
<Channel>Microsoft-Windows-TaskScheduler/Operational</Channel>
<Computer>WWCLORAS01.apco.net</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="TaskUpdated">
<Data Name="TaskName">\Microsoft\Windows\RemoteAccess\RaConfigTask</Data>
<Data Name="UserName">S-1-5-18</Data>
</EventData>
</Event>Log Name: Microsoft-Windows-TaskScheduler/Operational
Source: Microsoft-Windows-TaskScheduler
Date: 10/15/2014 12:55:58 AM
Event ID: 140
Task Category: Task registration updated
Level: Information
Keywords:
User: SYSTEM
Computer: WWCLORAS01.apco.net
Description:
User "S-1-5-18" updated Task Scheduler task "\Microsoft\Windows\RemoteAccess\RaConfigTask"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TaskScheduler" Guid="{DE7B24EA-73C8-4A09-985D-5BDADCFA9017}" />
<EventID>140</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>140</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-15T07:55:58.432317300Z" />
<EventRecordID>1738</EventRecordID>
<Correlation ActivityID="{D4236B4E-E841-0003-E5BA-23D441E8CF01}" />
<Execution ProcessID="840" ThreadID="3852" />
<Channel>Microsoft-Windows-TaskScheduler/Operational</Channel>
<Computer>WWCLORAS01.apco.net</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="TaskUpdated">
<Data Name="TaskName">\Microsoft\Windows\RemoteAccess\RaConfigTask</Data>
<Data Name="UserName">S-1-5-18</Data>
</EventData>
</Event>
And this in the taskscheduler:
Log Name: Microsoft-Windows-TaskScheduler/Operational
Source: Microsoft-Windows-TaskScheduler
Date: 10/15/2014 12:55:58 AM
Event ID: 140
Task Category: Task registration updated
Level: Information
Keywords:
User: SYSTEM
Computer: WWCLORAS01.apco.net
Description:
User "S-1-5-18" updated Task Scheduler task "\Microsoft\Windows\RemoteAccess\RaConfigTask"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TaskScheduler" Guid="{DE7B24EA-73C8-4A09-985D-5BDADCFA9017}" />
<EventID>140</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>140</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-15T07:55:58.432317300Z" />
<EventRecordID>1738</EventRecordID>
<Correlation ActivityID="{D4236B4E-E841-0003-E5BA-23D441E8CF01}" />
<Execution ProcessID="840" ThreadID="3852" />
<Channel>Microsoft-Windows-TaskScheduler/Operational</Channel>
<Computer>WWCLORAS01.apco.net</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="TaskUpdated">
<Data Name="TaskName">\Microsoft\Windows\RemoteAccess\RaConfigTask</Data>
<Data Name="UserName">S-1-5-18</Data>
</EventData>
</Event>
Any ideas what might be causing this? All servers are in the same domain, firewalls don't seem to be dropping anything, SCCM client is installed, but thats it.
Appreciate any feedback.
Jim -
Time cupsule remote access configuration
I bought an AC Apple Time Capsule. I try to configure to get in it remotely--from the internet-- but I was unsuccessful, Can any one has an experience doing that? Please let me know.
Remote access instructions are here.
https://discussions.apple.com/docs/DOC-3413
which method are you using?? -
Pause FMR recording and video playback capture not working??
Hello!
I'm trying to record full motion recording in CAPTIVATE, but the PAUSE feature looks like it is not working for me. I even tried to modify the shortcut key, but nothing works. Anybody else have this trouble or am I missing something obvius here?? I thought that maybe the FMR mode cannot be PAUSED, but nothing on that matter can be found in the manual.
Also, I'm trying to produce e-learning content for PREMIERE and SOUNDBOOTH. I've noticed that video playback within PREMIERE is not captured by CAPTIVATE. I've seen on the forum that others had this issue. Is version 5 of captivate behaving the same? Is it still not possible to capture onscreen video playback?
Any info here would be greatly appreciated.
Thanks!I'm having the same problem where Captivate 5 in FMR doesn't respond to the Pause key, however I'm noticing that there hasn't been a solution supplied here.
Is there another location/forum where Adobe representatives for Captivate are actively monitoring questions and problems for this product?
-- Sam
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