Remote Desktop - can't download file

We have a server mac and we can access at server with remote desktop with a other mac, but we can't download file. Where is a problem? Is a port closed?

I had access for download the files but not now, the configuration is not changing.

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Here's the scenario....
I've got a brand new gift MacBook Air 11" and I want to install Microsoft Office 2008 since I have a valid key license that's given by my nephew. Do I have any other options here? Can I download all the necessary files from somewhere officially and just enter the Product Key to install what I need? Are there other possible options?
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You can use a remote disc to download Office as shown here:
http://support.apple.com/kb/HT5287
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HI Phillip,
On the other I am wholly unable to download the file from either Safari or Firefox
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Remote Desktop - can't download file

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