Return Order and RMA Order

Hi,
I'm pretty new to Oracle Application and it may not be strong case to post here.
Any one, Could you please provide the details on difference between RMA and Return Orders and how to identify them.
RMA Order
Return Order
Thanks for your help in advance,

Returns from customers could happen for varied reasons viz, damaged product, shipment error, upgrade etc. To support this functionality Oracle Offers RMA.
Pls refer to below link for different types of RMA
http://docs.oracle.com/cd/A60725_05/html/comnls/us/oe/esayrmas.htm
Thanks
Murali Sannareddy

Similar Messages

ESYU: Order Import를 통해 기존 Order를 reference 하는 RMA Order를 생성하는 방법

Purpose
Oracle Order Management - Version: 11.5.9 to 12.0.5
Information in this document applies to any platform.
Order Import를 통해 기존 존재하는 Order를 reference 하는 RMA Order의 생성 방법을 알아본다.
Solution
Order Import interface의 header와 line에 data를 insert 하기 위해 아래 script를 이용한다.
INSERT INTO OE_HEADERS_IFACE_ALL (
order_source_id
,orig_sys_document_ref
,creation_date
,created_by
,last_update_date
,last_updated_by
,operation_code
,sold_to_org_id
,order_type_id
,booked_flag
VALUES
1227 --order_source_id
,'123456' --orig_sys_document_ref
,sysdate --creation_date
,-1 --created_by
,sysdate --last_update_date
,-1 --last_updated_by
,'INSERT' --operation_code
,1005 --sold_to_org_id
,1436 --order_type_id
,'Y' --booked_flag
INSERT INTO OE_LINES_IFACE_ALL (
order_source_id
,orig_sys_document_ref
,orig_sys_line_ref
,inventory_item_id
,ordered_quantity
,operation_code
,created_by
,creation_date
,last_updated_by
,last_update_date
,return_reason_code
,return_context
,return_attribute1
,return_attribute2
VALUES
1227 --order_source_id
,'123456' --orig_sys_document_ref
,'1' --orig_sys_line_ref
,249 --inventory_item_id
,10 --ordered_quantity
,'INSERT' --operation_code
,-1 --created_by
,sysdate --creation_date
,-1 --last_updated_by
,sysdate --last_update_date
,'CANCELLATION' --return_reason_code
,'ORDER' --referencing a sales order
,'157638' --header_id of referenced order
,'256619' --line_id of referenced line
commit;
API guide와 eTRAM을 참조하여 귀사의 testcase에 알맞게 위 insert script를 수정하거나 다른 columns을 add 한다.
위 모든 interface tables의 order_source_id에는 당신의 order_source_id 값을 입력한다.
위 모든 interface tables의 orig_sys_document_ref에는 각각의 order에 대한 unique 값을 입력한다.
Interface table에 값을 insert 하면 Order Import Concurrent program을 실행한다.
- Navigate to Orders, Returns -> Import Orders -> Order Import Request
- Select your Order Source from the LOV in the parameters form.
- Submit the concurrent request.
Reference
Note 746668.1

Should an abaper have knowledge of creating purachse order and sales order

should an abaper have knowledge of creating purachse order and sales order
if so how to create pls help me
thanks in advance

REPORT ZTEST_BAPI .
*- BAPI related declarations
DATA : g_pohdr TYPE bapimepoheader,
g_pohdrx TYPE bapimepoheaderx,
gt_poitem TYPE TABLE OF bapimepoitem,
gt_poitemx TYPE TABLE OF bapimepoitemx,
gt_posched TYPE TABLE OF bapimeposchedule,
gt_poschedx TYPE TABLE OF bapimeposchedulx,
gt_poacct TYPE TABLE OF bapimepoaccount,
gt_poacctx TYPE TABLE OF bapimepoaccountx,
gt_poservice TYPE TABLE OF bapiesllc,
gt_posrvacc TYPE TABLE OF bapiesklc,
gt_return TYPE TABLE OF bapiret2.
perform prepare_header.
PERFORM prepare_items.
PERFORM prepare_schedule.
perform create_po.
*& Form prepare_header
Set up header structure
FORM prepare_header.
g_pohdr-comp_code = '2000'.
g_pohdrx-comp_code = 'X'.
set up doc type
g_pohdr-doc_type = 'NB'.
g_pohdrx-doc_type = 'X'.
g_pohdr-vendor = '0008000330'.
g_pohdrx-vendor = 'X'.
g_pohdr-langu = sy-langu.
g_pohdrx-langu = 'X'.
g_pohdr-purch_org = 'BA01'.
g_pohdrx-purch_org = 'X'.
g_pohdr-pur_group = '800'.
g_pohdrx-pur_group = 'X'.
g_pohdr-currency = 'USD'.
g_pohdrx-currency = 'X'.
ENDFORM. " prepare_header
*& Form prepare_items
Set up item values
FORM prepare_items.
DATA : ls_poitem TYPE bapimepoitem,
ls_poitemx TYPE bapimepoitemx.
ls_poitem-po_item = '00010'.
ls_poitemx-po_item = '00010'.
ls_poitemx-po_itemx = 'X'.
ls_poitem-short_text = 'ABSORBER,SHOCK:PALLETIZER'.
ls_poitemx-short_text = 'X'.
ls_poitem-material = '000000000001070062'.
ls_poitemx-material = 'X'.
ls_poitem-vend_mat = 'xyz'.
ls_poitemx-vend_mat = 'X'.
ls_poitem-quantity = '100'.
ls_poitemx-quantity = 'X'.
ls_poitem-po_unit = 'EA'.
ls_poitemx-po_unit = 'X'.
ls_poitem-po_unit_iso = 'EA'.
ls_poitemx-po_unit_iso = 'X'.
ls_poitem-net_price = '6.32'.
ls_poitemx-net_price = 'X'.
ls_poitem-price_unit = '1'.
ls_poitemx-price_unit = 'X'.
ls_poitem-item_cat = 'D'.
ls_poitemx-item_cat = 'X'.
ls_poitem-plant = '1575'.
ls_poitemx-plant = 'X'.
ls_poitem-ACCTASSCAT = 'K'.
ls_poitemx-ACCTASSCAT = 'X'.
ls_poitem-acctasscat = <fs_req>-knttp.
ls_poitemx-acctasscat = 'X'.
ls_poitem-distrib = <fs_req>-vrtkz.
ls_poitemx-distrib = 'X'.
ls_poitem-part_inv = <fs_req>-twrkz.
ls_poitemx-part_inv = 'X'.
ls_poitem-gr_ind = <fs_req>-wepos.
ls_poitemx-gr_ind = 'X'.
ls_poitem-gr_non_val = <fs_req>-weunb.
ls_poitemx-gr_non_val = 'X'.
ls_poitem-ir_ind = <fs_req>-repos.
ls_poitemx-ir_ind = 'X'.
ls_poitem-agreement = <fs_req>-konnr.
ls_poitemx-agreement = 'X'.
ls_poitem-agmt_item = <fs_req>-ktpnr.
ls_poitemx-agmt_item = 'X'.
ls_poitem-preq_no = <fs_req>-banfn.
ls_poitemx-preq_no = 'X'.
ls_poitem-preq_item = <fs_req>-bnfpo.
ls_poitemx-preq_item = 'X'.
ls_poitem-preq_name = <fs_req>-afnam.
ls_poitemx-preq_name = 'X'.
ls_poitem-pckg_no = <fs_req>-packno.
ls_poitemx-pckg_no = 'X'.
APPEND : ls_poitem TO gt_poitem,
ls_poitemx TO gt_poitemx.
ENDFORM. " prepare_items
*& Form prepare_schedule
Schedule data
FORM prepare_schedule.
DATA : ls_posched TYPE bapimeposchedule,
ls_poschedx TYPE bapimeposchedulx.
ls_poschedx-po_item = '00010'.
ls_posched-po_item = '00010'.
ls_poschedx-po_itemx = 'X'.
ls_posched-delivery_date = '10/31/2005'.
ls_poschedx-delivery_date = 'X'.
ls_posched-quantity = '100'.
ls_poschedx-quantity = 'X'.
ls_posched-preq_no = <fs_req>-banfn.
ls_poschedx-preq_no = 'X'.
ls_posched-preq_item = <fs_req>-bnfpo.
ls_poschedx-preq_item = 'X'.
APPEND : ls_posched TO gt_posched,
ls_poschedx TO gt_poschedx.
ENDFORM. " prepare_schedule
*& Form create_po
Create PO with ref to the req
FORM create_po.
DATA : lt_return TYPE TABLE OF bapiret2,
l_ponum TYPE banfn.
CALL FUNCTION 'BAPI_PO_CREATE1'
EXPORTING
poheader = g_pohdr
poheaderx = g_pohdrx
testrun = 'X'
IMPORTING
exppurchaseorder = l_ponum
TABLES
return = lt_return
poitem = gt_poitem
poitemx = gt_poitemx
poschedule = gt_posched
poschedulex = gt_poschedx
poaccount = gt_poacct
poaccountx = gt_poacctx
poservices = gt_poservice
posrvaccessvalues = gt_posrvacc.
APPEND LINES OF lt_return TO gt_return.
IF NOT l_ponum IS INITIAL.
MESSAGE s398(00) WITH 'Purchase document ' l_ponum
' successfully created'.
ENDIF.
ENDFORM. " create_po
<b>Reward points</b>
Regards

Order and purchase order

hi gurus,
I want to cancel order and purchase order.i am doing Third party returns process.So where can i can cancle these both any transaction code exits ..
suresh

Dear Suresh,
you have to set the deletion indicator into the purchase order first (transaction ME22N). After this you can reject the sales order item (transaction VA02), then the purchase requisition will get the deletion indicator automatically. If you have already the purchase order created then you cannot delete the sales order item anymore. You can only reject it if the purchase order contains the deletion indicator. The process is described in detail in the note 549972.
I hope, this info helps you a little bit further.
Kind regards,
Akmal Vakhidov
Development Support SD, SAP, Walldorf/Germany

Difference between service order and repair order?

hi all,
pl help me in understanding the difference between a service order and repair order.
pl tell me what is the process to create service order?
what is the process to create a repair order?
how we will know by looking into the order whether it is a service order or a repair order.
thank you,
hun

Hun,
Provides support for the complete Service processing lifecycle from Service Quotation creation to Billing. A service order is created if the customer has to be billed for services like utility usage, no. of pages printed (using counters etc). Service Order processing includes integrated validation of service contract price agreements and warranty entitlements.
The cycle is :
Business Scenario Service quotation and service order management
A.     Make inquiry Customer contacts and requests for quotation
B.     Create and communicate quotation service rep. creates a quotation and sends it to the customer
C.     Accept the quotation
D.     Convert quotation into service order and release the order
E.     Create and optimize assignments - The Resource Planner assigns any field service tasks to one or more of his Field Service Representatives
F.     Execute assignment, perform confirmation - The Field Service Representative performs the service assignment at the customer site and performs confirmation for the work done, materials used and so on
G.     Approve confirmation, assign costs - The Service Manager checks and approves the confirmation data and decides which costs should be billed to the customer
H.     Bill customer, perform analyses - The Service Manager triggers billing of the customer and performs analyses of the complete service order processing cycle
Where as a repair order would be created when a customer finds a defect in say a product and the requests for a repair of replacement.
The cycle is:
The business scenario
1.     Enter repair request
The customer calls the service organization to request a repair. The agent enters the repair request. The system checks whether a warranty exists.
2.     Send in defective product
The customer sends in the product using the given return material authorization number.
3.     Plan repair steps
A service representative performs the technical analysis and enters the inspection result (causes, tasks, etc.). He decides what action should be taken based on the inspection result.
4.     Create service quotation
The system calculates the price for the planned repair and required spare parts, according to the price agreements in the service contract, and the warranty costs. The agent generates a service quotation.
5.     Perform confirmation
The customer accepts the quotation. The service representative repairs the product and confirms his working times and materials used. He also documents the inspection results.
6.     Return repaired product
The service representative returns the repaired product to the customer.
7.     Create invoice
The service representative triggers customer billing, based on the confirmed time and spare parts used, and in accordance with existing warranties and specific price agreements.
8.     Analyze defect reasons
Using predefined queries and reports, the service manager analyzes the most important defect reasons.
Refer to CR700 - Service for details info.
Regards,
Julius

Purchase order and sales order table name

hi al,
i want to know purchase order and sales order table name in abap.
thanks
varun
Moderator message: please do some own research, this should not take too long.
Edited by: Thomas Zloch on Jan 27, 2012

Hi Sunrag......
If your PO is linked with SO. Then you can fetch customer name easily by FMS in PO.
From there you ca gte the Customer Name into your PLD and it wont hang also.....
Regards,
Rahul

Open planned orders and production orders

Hi friends,
I have one issue with my client.
Client has 1 lac materials in sap .Now he wants extract all materials open planned orders and open production orders with quantity and dates.
Please tell me the process how i can extract the data from sap for above requirement.
Thanks,
Manoj

Hi Manoj,
For open planned order and production order select the respective box.
But one suggestion. Try to convince client that this report will take a lot of time as you have mentioned 1 lac materials are there.
You can exclude system status and get it with below screen as mentioned already.
But my suggestion is to run the report at night when the system load is very less. Please create a background job one for planned order and another for production order. Then run it in midnight as per the customer requirement in background. You can automate the process by sending automatic mail to customer. Please refer the below link to trigger mail.
Mail Trigger with TEXT file via JOB run
Regards,
Krishnendu.

How to bifurcate production order and purchase order

hi all,
is it possible to bifurcate all open production order and purchase order quantity of items.
ex:i have one item like ffp001 it is showing 100 order quantity.but i want only open purchase quantity.i checked (item master data-->righ click--->Avail to promise) its showing open production and purchase quantity.so i need only open purchase quantity.
Plz tell me the process of Bifurcation of open orders.
thanks&Regards,
P.Pratap

Hi,
By default there is no option , as a workaround you can use below method,
Create 2 warehouse , for example Purchase , Production
When ever you create purchase order use "Purchase" warehouse, Use production warehouse in production
In the "Available to Promise" Report you have warehouse filter option.
Using this filter you achieve can achieve your requirement.
OR
Right click "Filter Table"
Document -> Start with-> PO
Now you can see only PO
Refer below image

Open sales order and back orders

hi ,
what is the difference between open sales order and back orders?
thanks
ganesh

Hi Ram,
A open sales order is the one which is not yet delivered that means u have only created a sales order and saved it( create a sales order, save it and see the document flow, the order shows as open)
Back order is also an order which is not completely fulfilled. may be because of the target quantity or because of not meeting the requested delivery date.
in this case you will pull back the required quantity from other sales order(open sales orders) this is done using T.Code CO06.
cheers,
anil.

Quantity and Price Totals on Sale Order and Delivery Order

Dear ABAP Gurus,
I want to add totals of line items (Quantity and Price) in sale order and delivery order screens. Can you please guide me how to do this. The price can be any from pricing procedure ie exclusive or inclusive price of sales tax.
regards,
RSA
Moderator message : Requirements dumping not allowed, show the work you have already done, thread locked.
Edited by: Vinod Kumar on Jan 28, 2012 9:23 PM

Hi,
Try this :
IF @transaction_type in ('A','U') AND (@OBJECT_TYPE='22')
BEGIN
If exists (SELECT t3.docentry FROM OWOR T0 INNER JOIN WOR1 T1 ON T0.DocEntry = T1.DocEntry left join POR1 T2 on T2.[U_JONum] = T0.[OriginNum] and T0.[ItemCode] = t2.U_SubConItem] INNER JOIN OPOR T3 ON T2.DocEntry = T3.DocEntry WHERE T1.[PlannedQty] <> T2.[Quantity] and T1.[ItemCode] = 'subcon' and T3.DocEntry = @list_of_cols_val_tab_del )
Begin
SET @error = 10
SET @error_message = 'Not allowed to add more than planned'
End
End
Thanks & Regards,
Nagarajan

Purchase orders and Sale Orders in DEV and PRD

Hi SAP Experts,
We have a facing some different problem. Unfortunately our clint do some transactions in Development Server. Like Purchase orders and Sales Orders.
After one month we delivery to clinet exact Production server. But he is asking , What ever the purchase orders and Sales Orders Created in Development with same numbers and Same dates, that data will be present in Production server also. Is it possible to do that. IF possible how to do that...
Thanks and Regards
Siri....
Edited by: Alvaro Tejada Galindo on Apr 14, 2008 5:56 PM

I think it is possible,as per my knowlwdge our perious client regularly( means every 3-4 months) copied the data from Production server to quality server. by the help of basic person...
So in your case you want to copied the data from devlopment server to production server....please touch with your basic guy, i think he will help out reagrding this...

Standard program for unbilled sales orders and purchase order items

Can anyone advice, is there any standard program which gives the unbilled sales order and purchase order items.

Hi,
Use the T.Code VA05/VA05n for list of all the sales order s which are open.
Take T.Code:VA05N
Select the option "Open Sales Orders".
Execute.
It will give you all the orders which are open.
The standard program for this is:"SD_SALES_ORDERS_VIEW".
The same you can also get by using the T.Code VF04.
In this if your scenario is "Order related",then select the option "Order related".
Else if it is "Delivery related",then select "Delivery-related".
Execute.
The standatd program for this is:"SDBILLDL".
T.Code:VF05/VF05n is for list of billing documents.
Regards,
Krishna.
Note:Pls search the forum.

Link between process order and sales order for planning strategy 52

Hello,
I investigate the possibility of a link between "sales order" and "planned order / process order" for the usage of planning strategy 52 (planning w/o final assembly, make to stock).
I know, this is not conform to the basics of planning strategies (EITHER make to order OR make to stock) and I suspect it would be a modification. Of course we have the alternative "make to order" - strategy 50, but we do not want to use individual customer stocks.
Is anybody there with similar customer requirements or project experiences?
Thanks in advance,
Joerg
Message was edited by:
Jörg Demtschuk

Hi Jorg,
To my understanding if you need hard pegging then in SAP only Individual requirement is possible.
Or else you need to create a custom transactions/table to identify Sale order and when ever a process order is created by selecting the sale order record, the process order detials should also get updated against that.
You need to take the help of ABAP expert for this,
Regards,
Prasobh
Reward points if this was useful

Sales order and purchase order date management

Hi all,
I am new to SAP so please pardon the question in advance if this is a basic one.
I need a little help with purchase order and sales order dates. Our supplier runs SAP and our two systems are tied together. Currently my supplier is not updating their promise date because this is how we are tracking late shipments. However, this means ETA/ETD dates are incorrect. Is there a way for us to keep track of late shipments and still maintain accurate ETD/ETA dates? Thanks in advance for any help you can provide!

Firstly, thank you Edgar and Rahul for taking the time to answer my question.
Apologies guys I should have provided more information in my initial post.
Our parent company is also our supplier. We cut a purchase order, notify them of the purchase order and in turn they cut a sales order. My supplier (parent company) is stating if they update the "first date" column in their sales order (which would in turn populate a correct ETA date) we will lose the ability to track late shipments.
To answer your question Edgar I am referring to the sales document. It is my understanding my supplier is only modifying the "First Date". Are there several date field in a sales document we can use to 1. track original promise date 2. maintain accurate ETA?
From a "customer" standpoint I need to be able to view both dates so that I know when I can expect to actually receive product and if that product is/was late.
Thanks!

Sales Order and Purchase Order linkage in tables for third party orders

Hi all ,
For third party process order s
In which table can I find the Sales order and Purchase Order linkage .
thanks
ksr

Hi Sridhar ,
Refer Table EKKN for PO and SO Linkage.
Table EBKN for PR and SO Linkage.
Regards
Ramesh Ch

Return Order and RMA Order

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