RME 4.3 SyslogAnalyzer error
Hi,
I've installed LMS 3.2 with RME 4.3.
After service start for a few days, the syslog collector stop unexpectedly.
I can see the syslog.log file being updated but I can't see any syslog from report generator.
Also I got no alarms from automated action.
So I checked SyslogAnalyzer.log file, it shows:
NMSROOT is D:/CSCOpx
propFileD:/CSCOpx\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\rmeng\csc\data\Collector.properties
Exception in thread "ActionThread3" java.lang.NullPointerException
at com.cisco.nm.rmeng.sa.SaActionProcessor.process(SaActionProcessor.java:173)
at com.cisco.nm.rmeng.sa.SaActionProcessor.run(SaActionProcessor.java:463)
Exception in thread "ActionThread4" java.lang.NullPointerException
at com.cisco.nm.rmeng.sa.SaActionProcessor.process(SaActionProcessor.java:173)
at com.cisco.nm.rmeng.sa.SaActionProcessor.run(SaActionProcessor.java:463)
Exception in thread "ActionThread1" java.lang.NullPointerException
at com.cisco.nm.rmeng.sa.SaActionProcessor.process(SaActionProcessor.java:173)
at com.cisco.nm.rmeng.sa.SaActionProcessor.run(SaActionProcessor.java:463)
Exception in thread "ActionThread0" java.lang.NullPointerException
at com.cisco.nm.rmeng.sa.SaActionProcessor.process(SaActionProcessor.java:173)
at com.cisco.nm.rmeng.sa.SaActionProcessor.run(SaActionProcessor.java:463)
Exception in thread "ActionThread2" java.lang.NullPointerException
at com.cisco.nm.rmeng.sa.SaActionProcessor.process(SaActionProcessor.java:173)
at com.cisco.nm.rmeng.sa.SaActionProcessor.run(SaActionProcessor.java:463)
All other LMS function works normally, except syslog collector.
Any advice?
I have this same issue and tried the above steps but with no luck, still have the following error in sysloganalyzer.log file
NMSROOT is f:/CSCOpx
propFilef:/CSCOpx\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\rmeng\csc\data\Collector.properties
Exception in thread "ActionThread2" java.lang.NullPointerException
at com.cisco.nm.rmeng.sa.SaActionProcessor.process(SaActionProcessor.java:173)
at com.cisco.nm.rmeng.sa.SaActionProcessor.run(SaActionProcessor.java:463)
Exception in thread "ActionThread1" java.lang.NullPointerException
at com.cisco.nm.rmeng.sa.SaActionProcessor.process(SaActionProcessor.java:173)
at com.cisco.nm.rmeng.sa.SaActionProcessor.run(SaActionProcessor.java:463)
Any ideas?
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