Rogers is saying that IOS4 won't allow use of the personal hotspot with a plan of less than 1GB data. I say it's a policy of theirs, not an iOS restriction. Anyone know the truth?

Question

Rogers is saying that IOS4 won't allow use of the personal hotspot with a plan of less than 1GB data.  I say it's a policy of theirs, not an iOS restriction. Anyone know the truth?
I call BS but the tech guy was insistent that the iPhone can detect what plan I have and won't enable the feature and there's nothing they can do about it, short of selling me a larger data plan...

Answer 1

robfromkelowna wrote:
Actually it does.  It's wrong to lie to a customer.  By blaming Apple, they shift the blame and make it seem like there is nothing they can do about it.  If they admitted it was their policy, I could complain and try to get it changed or I could move to another carrier.
If a person killed someone and blamed it on a heart attack, the person is stil dead, does it matter? Either way they're dead, right...  (extreme, I know, but illustrating a point)
Wow.
It is certainly Rogers policy and is not unusual at all among carriers.
Seems like a non-issue to me, but apparently being "lied to" ( perhaps the employee was simply mistaken, it happens) is a major deal to you.