Sale order costing during service order integration

Hi,
When I am generating service order from sale order, and settling my service order back to the sale order item. Do I need to run DP90 to capture the service cost? If so please explain.
Regards,
N.Nagaraju

yes, you would need to run DP90 to generate a billing document for the customer based on the service order / sales order. Have a look at [SAP Help|http://help.sap.com/erp2005_ehp_04/helpdata/en/4b/5cfc3743572b1ee10000009b38f8cf/frameset.htm] for detailed help.
The actual cost of service is collected on the service order and could be different from the cost billed to the customer through the billing document generated through DP90.
Regards
Narasimhan

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Set type problem in sales order integrated into loyalty management

Hi experts,
I try to implement the sales order integrated into loyalty management. As notes said, I should use the set type REWARD_PRO_LOY to assign to a hierarchy for loyalty. But when I use this set type in hierarchy, I found I can only assign it when I choose "service" for product type. Then I find in the "REWARD_PRO_LOY" set type, there is a switch tab. In the tab, there is only "services". I don't understand this tab means. I want to assign this set type to "materials" type. I tried to created a new set type with the same attributes, but it seemed not to work. Is anybody can give me some advice to solve the problem?
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Best Regards,
Molly Xin

Hi Molly Xin,
If you refer to your first screen print, its very evident that the product types with which products be created using this set type includes both "Materials" and Services".
We have created similar scenario and were able to create products with product type "Materials".
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Project Sales Order Integration

Hi,
I have a question on Oracle Project and Sales Order integration.
In the sales order form, there is a place to enter project and task information. What is the significance and how can we bring this information into Project itself?

Hi
1) Shipping functionality is supported for Sale Order, for Project Contracts and for Project Management (Deliverables). If you need to track shipping for a project, you will need to enable Project Manufacturing, no mater which of above three modules is implemented.
By the way, shipping integration for all those modules support the outbound deliverables, meanning items you need to ship from your own inventory facility to a customer or other third party. You mentioned a case for tracking items shipped from a third party vendor. You may need to look at the purchasing side and not the sale order for that.
2) If you implement Project Manufacturing, there is a process caleed Cost Collector, which interface the inventory and WIP transactions into PA Interface Table. From there you have to run the PRC: Transaction Import process to bring into Oracle Projects the expenditure Items.
3) I can explain the accounting, but I'm not sure which scenarios you will be implementing, and which module are you going to define the accounting. Please be more specific, and detail the release number your are implementing.
Dina

CIF sales orders integration models

Hi,
The activation of the sales orders integration model is taken tvery long time, although there is just one plant.
What would be a good recommendation to divide the integration models; would it work better filtering it
by group of products? How many products aprox. would be a good number by integration model?
Thanks a lot

Hi ,
Try using
Parallelized Selection in SAP R/3 and Parallelized Processing of Several Queues in APO while activating the integartion model.
Also check the settings defined in CFC3 for sales order.
Thanks,
nandha

Service Order and Sales Order Integration

Hi All,
Through the requirement class settings in customizing, I have managed to generate a service order in the background upon creation of sales order.
To achieve this I have maintained the following settings:
Order type = OR
Sales document item category TAD
- Item Cat TAD is linked to Requirements Type SERA (SD IMG->Determination Of Requirement Types Using Transaction)
-- Requirements Type SERA is linked to Requirements Class 203 (SD IMG->Define Requirements Types)
--- Requirements Class 203 is lined to order type SM01 (SD IMG->Define Requirements Classes)
I have also maintained my service material 'ZPBK001' in OISD screen. So, system allows me to create a sales order for this service material and service order is generated in the background.
However, my requirement is to not to generate service order in the background but just create a sales order. Then manually create a service order and also manually enter the sales order as an SDI settlement object in the service order.
So to achieve this, if I remove the service material from OISD screen, then system doesn't generates service order in the background but gives an Information (not an error or warning) message saying:
No entry for plant 1200, service object 01 ZPBK001 in table T399A
Its only an information message and when I tick it as ok then system gives another information mesage saying:
Error when processing Service order
So the result is service order is not generated in the background which is fine as per my requirement because I can manually create a service order and then manually enter the sales order in the service order.
However, during the creation of sales order, is there a way that I dont get these information messages regarding service order not being generated in the background?

Hi Pete,
Thank you for your reply. As per your suggestion I have removed the "Transfer of requirements" check from SD IMG->Define Requirements Classes. However, when I create a sales order, system still gives me the pop-up Information message saying:
No entry for plant 1200, service object 01 ZPBK001 in table T399A which is because I have not maintained service material in OISD screen.
Also, I get the information message as:
Error when processing Service order
The first information message regarding service material is ok. However, is there a setting that I can maintain that I dont get the second message regarding error when processing service order?
I also checked item category details in VOV7, there is no settings for transfer of requirements in vov7

Sales Order Integration with e-Commerce Solution Venda

To all you gurus out there
My client is implementing the e-commerce solution Venda to process Credit Card Sales.
In all the posts and information I have read, there is a) integration required between the e-commerce solution
Q1 - Is the integration between e Commerce to ERP SD?
Q2 - The integration will create a Sales Order in SD with Credit Card Processing information? I will need to configure the Credit Card Processing in ERP?
Q3 - My client wants to collect the credit card payment from the Customer at the time of order placement and not at time of delivery. This creates the problem of how the pre-payment posting is created at time of Sales Order create.
Has anyone encountered this requirement and how was this resolved?
Any insight would be greatly appreciated.

Lauren
I don't have experience with Venda, but I have worked on SAP CRM internet sales and home grown E commerce solutions, hence feel qualified to answer you.
Q1 - Is the integration between e Commerce to ERP SD?
Ans: Yes. Because orders created in the E commerce stores pass to ERP via Middleware and hence both ERP and Ecommerce should have common master data ( customers, Materials, Pricing) and configuration, esp. Pricing procedures, partner functions, Availability/credit checks should be similar,
Q2 - The integration will create a Sales Order in SD with Credit Card Processing information? I will need to configure the Credit Card Processing in ERP?
Ans: Customers will create orders on your E-commerce site (Stores). You can capture and validate the credit card and get authorization from clearing center etc. on the web itself. Alternately you may just collect the credit card info from the customer and pass it along with the order to SAP where it will get validated/authorized. However the order will come over to ERP with credit card info and get fulfilled there. So you need to configure ERP for credit card processing. Especially here: SPRO/IMG/Sales and Distribution/Billing/Payment Cards and also in credit and Riskmanagement (Forms Of Payment Guarantee).
Also I am not sure Venda takes care of Credit card processing with your bank/clearing house. Usually there will be one more vendor/software and integration with that is needed for both ERP as well as E commerce software (Venda).
Q3 - My client wants to collect the credit card payment from the Customer at the time of order placement and not at time of delivery. This creates the problem of how the pre-payment posting is created at time of Sales Order create.
Ans: This is standard process and both SAP and your credit card processing software I talked about will be fully geared to do this. What happens is that a pre-authorization is take at the time of order and it will be checked again at Delivery for validity and so on.
Go through this documentation:
http://help.sap.com/saphelp_erp60_sp/helpdata/en/a6/b1853478616434e10000009b38f83b/frameset.htm
Hope this helps. Let me know.

Marketing Campiagn and Sales order integration

Hello,
one can create and launch a marketing campaign. Its successs is measured with the number of sales orders generated (in my scenario). Here I have some very basic questions:
1. How do we create a link between a campaign and sales order. Where do we see refernces of each other in a sales order or campaign........i.e, in which tab pages in sales order or campaign respectivley
2. How does a campaign get reflected in a sales order. To do so what kind of customizing is required .......in campaign/ sales order
3. If the intended campign is not reflected in sales order, what needs to be done to facilitate correct campign determination.
Request for guidance.
Thanks,
Raju

Hi João Sousa ,
U say Inside the Marketing Planner there is a tab called "Discounts". This represents the maintenance of a campaign condition table (which table you use is configured in SPRO).?
1.You are right and in that tab u will get condition types: 12N0, 1200, 1201, 1202. I will maintain these records here. But can they be uploaded to R/3.....so that I can see it in condition types under Campaign detmn in R/3
2. Where Can I see these condition records created under Discounts tab?.any Specific transaction code in CRM?
3. When you say maintenance of a campaign condition table (which table you use is configured in SPRO are you talking of CRM or R/3 and what do you mean by which table you use is configured in SPRO
Pls help. If you have some documentation, pls mail me on [email protected]
Regards,
Raju

Service sale order integration service po and entry sheet

dear all,
In my business I am providing service to my customer. that service should be procured from external vendor through service PO (MM) and entry sheet. I am not using DIEN service material type. How to integrate SD & MM in sap without using Material code just by material description?
Please explain the spro setting
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Oracle E-Business Suite (11.5.10.2) to OTM (6.1) Sales Order Integration

Hi Aill,
We are integrating Saleorder Module of Oracle E-Business Suite (11.5.10.2) to OTM (6.1) using standard interface. please provide us the required patches that needs to be applied on oracle EBS, SOA and OTM.can you please provide some pre and post instalation documents that needs to be followed.
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Regards,
Srini
M: 98665 20319

you can refer to metalink note 370742.1
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Krish

Sales Order not Valid During Vendor Clearing

Hi,
When I'm clearing vendor open items (both normal & special GL transactions) i'm getting an error message "Sales Order not Valid". How do I correct this error?
Thanks,
Chaikaru

Hi ,
As you're saying that the order got saved already with confirmation, you can try re-doing the ATP check on the SO item. If the order item is not present in SCM, system will throw an error with the message "APO: Order Doesn't exist".
You have mentioned that CCR did not detect the inconsistency, have you by any chance selected check box "use VBBE table"?
You can try resending all the Sales Orders to SCM by running Initial Supply (report RIMODINI) for Sales Order Integration Model., monitor the queues in /SAPAPO/CQ. Alternatively, If you're using Inbound queues in SCM, you can only check SMQ2 in SCM and if you're using Outbound queues in ECC, check SMQ1 in ECC to monitor the queus.
regards,
Mohan

Link between Accounting Document and Sales Order

Dear SD Gurus,
How to find the Sales Order number and Sales Order Item from the accounting document- like document types DZ, DG, ID etc.
Kindly specify the table links and fields to fetch the above details
Regards
Vimal

Link Between SAP SD, MM & FI
The link between SD and MM :-
1. When you create sales order in SD, all the details of the items are copied from Material master of MM.
2. MRP and availibility check related data is also taken from MM although you control this data in SD also.
3. While you create inbound/outbound delivery with reference to a sales order,the shipping point determination takes place with the help of the loading group, plant data, shipping conditions etc. This also refers to Material Master.
4. The material which you are entering in a sales order must be extended to the sales area of your sales order/customer otherwise you cannot transact with this material.
There are many such links between SD and MM.
Now the link between SD and FI :-
1. Whenever you create a delivery with reference to a sales order, goods movement takes place in the bacgground. eg. In case of standard sales order, you create an outbound goods delivery to the customer.
Here movement 601 takes place. This movement is configured in MM. Also, this movement hits some G/L account in FI. Every such movement of good s hits some G/L account.
2. The accounts posting in FI is done with reference to the billing documents (invoice, debit note, credit note etc) created in SD. Thus this is a link between SD and FI
3. Tax determination: In case of a tax determination also, there is a direct link between SD and MM
SD Integration points with other modules
SD module is highly integrated with the other modules in SAP.
Sales Order
Integration Points                      Module
Availability Check             -       MM
Credit Check                   -       FI
Costing                        -       CO/ MM
Tax Determination              -       FI
Transfer of Requirements       -       PP/ MM
Delivery & Goods Issue
Integration Points                      Module
Availability Check             -       MM
Credit Check                   -       FI
Reduces stock                  -       MM
Reduces Inventory $            -       FI/ CO
Requirement Eliminated         -       PP/ MM
Billing -
Integration Points                      Module
Debit A/R                      -       FI/ CO
Credit Revenue                 -       FI/ CO
Updates G/ L                   -       FI/ CO
(Tax, discounts, surcharges, etc.)
Milestone Billing              -       PS
Return Delivery & Credit Memo -
Integration Points                      Module
Increases Inventory            -       MM
Updates G/ L                   -       FI
Credit Memo                    -       FI
Adjustment to A/R              -       FI
Reduces Revenue                -       FI
SD Transaction Code Flow:
Inquiry / Document type IN
Tcode for creation VA11,VA12,VA13. tables VBAK,VBAP
Quotation / QT
Tcode for creation VA21,VA22,VA23. tables VBAK,VBAP
Purchase Order PO
Tcode for creation ME21,ME22,ME23. tables EKKO,EKPO.
Sales Order OR
Tcode for creation VA01,VA02,VA03. tables VBAK,VBAP
Delivery LF
Tcode for creation VL01,VL02,VL03. tables LIKP,LIPS
Billing F2
Tcode for creation VF01,VF02,VF03. tables VBRK,VBRP
<b>The SD & FI link is established through mapping of appropriate G/L accounts through T.Code: VKOA</b>
Regards,
Rajesh Banka
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Sales Order availibility check not triggering GATP in APO

Hi Gurus,
We intend to use GATP in APO. When Sales Person enters any SO and presses for availibility check, it should trigger availibility check in APO. in APO we intend to use RBA with Location substituation rule.
Following are the settings done:-
1) Integration Model for Plant.material and SO are created and activated
2 Created Integration Model for ATP check and ATP customizing
3) Created Check Instruction in APO for check Mode : 050 and Business event : A
4) Created Check Control with ATP Group : 2 and Business Event : A
5) Created all necessary configuration for Location substituation under RBA configuration.
Currently when we create a sales order and selects the item for availibility check , it does a local ATP check in ECC , but it does not trigger GATP in APO.
Am i missing any configuration or master data setting?? Any help will be appreciated.
thanks,
Jaideep

Jaideep,
Assuming you are only using outbound queues, check for blocked or otherwise unprocessed queues. SMQ1 in ERP. SMQ1 shoould have zero entries
You must also have a Sales order Integration model activated, which can also be displayed in CFM5. You should be able to see existing sales orders in APO in //RRP3.
I will assume this is a new implementation, and you have never gotten a successful APO ATP in this system. You should Delete any inactive ATP or Sales order Integration models that contain this material/plant. You should inactivate any duplicate IMs, so that there is only one ATP IM and only one Sales Order IM active for this material/plant, at least until you have solved this problem.
New development also means that some of your developmental trials may have caused the CIF to become inconsistent. You can run program RCFORDCH to clean up CIFORDMAP inconsistencies. You can regenerate the runtime by executing RCIFIMAX using 'generate'. You should delete all your unused T_ATPCHK and T_SLS filter objects with program RCIFIMDL
In general, there are many other helpful tips found in https://service.sap.com/sap/support/notes/563806 and in the other notes called out in this note.
If there is nothing in the queue, and assuming that you have an active ATP Integration model working, and assuming that all data in ERP is consistent, then there is probably an enhancement interfering with the process. Consult your SD developers to discover which one of the ERP enhancements is stopping APO GATP.
Best Regards,
DB49

Delta CIF activation for the sales orders

HI,
I am running in the background all teh master data models between R3 and APO, and updating the stocks for the new items as well.
Should I run (generate and activate delta) periodically the sales order integration model?
Thanks a lot

You'll need to execute /CFM1 and /CFM2 whenever you have NEW RELEVANT MATERIALS for the SCM.
When you have this, you can generate a new version of the already active IM and activate it via /CFM2. This will transfer only the newly created materials.
After this, you'll need to run the same operations for your transaction data, since the existing /CFM1 selection and active IM do not include these materials.
My recommendation is that you schedule a daily or weekly job for the involved objects. This is the sequence SAP recommends you to run:
Suggestion for the Structure of the Master Data Integration Model
The following objects should each be grouped together in a separate integration model and activated in the sequence given:
       1.      ATP Customizing and product allocation Customizing
       2.      Plant (plant + distribution centers)
       3.      Classes and characteristics
       4.      Material masters
       5.      Networks
       6.      Maintenance orders
       7.      MRP areas + material masters for MRP areas
       8.      Planning product (this is a special case, see 'Transfer of Data Changes' for more information)
       9.      Availability check
   10.      Product allocation
   11.      Customer and vendor data (these may need to be separated. See below, Suggestion for the Structure of Transaction Data Integration Model, Stocks)
   12.      Work centers (this is a special case, see 'Transfer of Data Changes')
   13.      Production process model (this is a special case, see 'Transfer of Data Changes')
   14.      Delivery schedules, contracts, and purchasing info records (this is a special case, see 'Transfer of Data Changes')
Suggestion for the Structure of the Transaction Data Integration Model
The following objects should each be grouped together in a separate integration model and activated in the sequence given:
       1.      Stocks (if you hold special stocks at the customer or vendor, the relevant customer or vendor must be contained in the same integration model)
       2.      Sales orders (contains sales orders, deliveries, scheduling agreements, quotations, and customer independent requirements)
       3.      Purchase orders and purchase requisitions
       4.      Production/process orders + planned orders (these may need to be separated). These have to be activated before production campaigns
       5.      Manual reservations and planned independent requirements
       6.      Production campaigns + process/planned orders
       7.      Shipments
This was extracted from the following help.sap.com address: http://help.sap.com/saphelp_scm50/helpdata/en/74/d67237902ae147e10000009b38f842/content.htm
Create a new job in /SM36.
Steps should include, for each object:
a) RIMODGEN - IM creation
b) RIMODAC2 - IM activation
Since you'll be running this job periodically, it's nice to also add to your job report RIMODDEL, that delete the useless old inactive versions of the IMs from table CIF_IMOD.
I hope this answered your question!
Will

Sales Order Conversion for Go-Live

Folks,
I would like to get your expert thoughts on sales order conversion for go-live. I will give my thoughts below and would like to see if you can extend them and make this better.
1. The environment is this: the order entry systems are several external systems interfacing with SAP CRM. Therefore, there are two options to bring the sales orders to SCM: i) Use the same interface (BAPI_APO_AVAILABILITY_CHECK that is called from CRM) and create the orders, or, ii) Create the sales orders in ECC and then use the sales order integration model. Note that this is the only time sales orders will come from the ECC system. In steady state, they will come from CRM and based on the SPM scenario that SAP has enabled, they WILL NOT be replicated in ECC
2. Ensure that all deliveries in the system have been executed. That is, there is no stock that has been assigned to a delivery and the delivery has not been shipped. If this is not the case, you have to bring the deliveries into the system also. So, to clarify, no outstanding deliveries will be brought into the system as part of the conversion.
3. Sales order fields related to BOP will be populated through program or by other means. This is implementation specific. Some example fields are: i) Sales Org, ii) Delivery Priority, iii) Shipping Conditions on the header, iv) Transportation Zone of customer, v) Ship-to Party number, etc.
4. Run BOP for all the sales orders based on the criteria that has been defined for this conversion. Note that the criteria for the conversion could be different from the criteria that we will use for steady state.
Could you add any missing steps?
Thanks,
Satish

thanks nitin
i would like to use it as prepayemnt itself
but when i am trying to load using oe_payments base table it loads
but when i use data and use in oe_payments_iface all it doesnot load after i run the order import program
can u plz suggest me where i am going wrong
thnaks

How to update sales order number (KAUFN) characteristic in the profitability segment of the PA document created at the time of service entry sheet confirmation, as a result of shipment cost document

Hi,
We have a scenario wherein we create shipment cost documents against delivery. As a result of shipments fully transferred, a PO for freight vendor is automatically created and a service entry sheet confirmation happens. As a result of service entry sheet confirmation, we have Financial accounting, Controlling and profitability analysis documents created. We have a requirement wherein we need to have the characteristic “sales order number (KAUFN)” populated in the profitability analysis document created as a result of service entry sheet confirmation.
Could someone please advice how could this be attained in COPA. Thanks for your help in advance.
Regards,
Sandeep

Hi Ajay,
Thank you for the quick update.
The document is updated to COPA through OKB9 settings. The profitability segment is updated with fields like customer, product, company code, plant, sales area data, profit center, etc; however the sales order number is missing.
Could you please elaborate further how could FI substitution be implemented to call for the FM COPA_PROFITABILITY_SEGMENT through user exit? Are you recommending the substitution through GGB1? What could be the possible validation to call for the user exit to be implemented?
Regards,
Sandeep Kulkarni

Sale order costing during service order integration

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