Selling macbook question

Hi. I have a late 2009 Macbook with Microsoft office and Mountain Lion along W/ Applecare, Im going to list it for sale on Craigslist and would like to know if there is a way I can somehoe Restore it (Take all my personal info off of it) but keep mountain lion as well as Office? Thanks so much, Chuck

It can be done but you should be aware that the license for Mountain Lion is to you (specifically to your Apple ID) and cannot be sold with the machine. You'll need to restore the MacBook to it's original operating system. Also if you leave MS Office on it, you must give the new owner the disk(s) that it came on.

Similar Messages

No install discs, upgrading to Snow Leopard, selling MacBook question

I have searched these boards and have found "partial" answers to my situation. Asking for your patience in advance:
I'm selling my 2008 MacBook to a good friend's college bound daughter. I lost my install disks, and called Apple Tech who advised based on the cost difference I just upgrade to Snow Leopard (vs. pay for replacement install disks). I was told I could "re-set" the laptop back to factory settings so my friend's daughter has the "out of the box" experience when receiving it.
Maybe I've read TOO many of the good tips on these boards, but feel a little confused:
Is my understanding correct that by installing the Snow Leopard upgrade , employing Disk Utility to 'erase' the HD, then aborting the installation process before registering this will result in the out of box experience?
thanks much!

Prepare Your Mac for Sale
Boot from the Snow Leopard Installer Disc One. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select the startup volume from the left side list then click on the Erase tab. Set the format type to Mac OS Extended (Journaled) then click on the Options button. Select the one pass Zero Data option and click on the OK button. Then click on the Erase button.
Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive. If you choose to skip this part of the process then it is possible for others to recover data from the hard drive. The Zero Data procedure will prevent others from getting access to your personal information.
This process will take 30 minutes to several hours depending upon the size of the hard drive. After formatting has completed quit DU and return to the installer. Now complete the OS X installation. At the completion of the installation do not restart the computer. Instead just shut it off. The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box.

Selling macbook Pro 2011. It came with Lion, I upgraded to mountain Lion and Mavericks. Can license be transfer to new owner? how?

selling macbook Pro 2011. It came with Lion, I upgraded to mountain Lion and Mavericks. Can license be transfer to new owner? how?

Good question now that Mavericks is free to all.
It used to be - and is probably still the case - that to comply with the license you should erase and re-install the OS that came pre-installed on the Mac when new. If there were restore disks they needed to be passed on with the Mac.
I'm happy to be corrected on this by someone who's more au fait with the legalese, but an upgraded OS is tied to an AppleID whereas the original OS is tied to the computer, not an AppleID.
My guess is, that if you launched the Recovery HD, erased the drive using Disk Utility and re-installed the OS, Lion would be installed.
Be interesting to see what others say.

Macbook questions?

I am new to this forum and thinking of purchasing a Macbook. I have basically decided that between the current array of problems there is a good macbook every once in awhile. My question comes on how to purchase it.
From what I have read if you purchase your macbook online and use the BTO option than this voids any chance of returning your macbook for a replacement or refund. Which honestly doesn't make sense to me but if obviously how apple chooses to do it. My configuration I would like is the 2ghz white with 2gb of ram and an 80-100 gig hard drive and applecare. But with all the problems of the current Macbooks I defanitly want the ability to return my macbook. So my question is if I were to purchase my macbook stock with the regular 2ghz options and then purchased the ram seperate would this void my ability to return the model if a defect is found? I would also like to know the difficulty of replacing the ram. I have never done anything like this before and have read things of any static bracelets and insane safety proceders taken. I am not sure if you can upgrade the hard drive in aftermarket form? The macbook fits what I need perfectly its the the perfect size and offers the best performance of what I am looking for. I would realy hate for it to be spoiled by my inability to return a defective product. Thanks, Josh

Thankyou for your reply. I have decided to not customize my Macbook because that voids my ability to get an exchange, and with the array of problems I need that to be able to return a faulty or defective product. So I think I will probably purchase from the apple store in person so If returns are needed(sure hope not!) than I can just return to the apple store rather than shipping my computer back to apple. This is unless there is a major price difference between ordering from apple online or buying in person. Now I Have few general macbook questions.
1. The macbook is a notebook not a laptop. Understood. But If I occasionally was sitting at the couch and set it on my lap to surf the net (most likely using Firefox or Safari) for no more than an hour would this become widely uncomfortable? I will mostely use it on a flat hard top surface, but I would like to very occasionally place it on my lap for brief periods of time to do small tasks such as surfing the net or word (not the microsoft program but OS's counterpart). Is this possible with the macbook?
2. Graphics. I do not intend to be playing any 3D intensive games or games alone for that matter. But if I were to watch a dvd in the highest screen resolution does the dvd or screen picture lag and get hung up at times? Other than this is the only thing I would do to push the graphics card would be VERY VERY minor video and photo editing? Is the macbook cabable of handing this after being upgraded to 2gig ram?
Once again this forum has prooved EXTREMELY helpfull thank you all for your replys. Josh

Selling MacBook (MA701LL/A) 2006-Lost the original Install Discs

I am selling MacBook (MA701LL/A) 2006 but I misplaced the original Install Discs. They will probably show up after I sell the laptop. Is there any way the wipe the hard drive, install Mac OS Snow Leopard (these discs I have) so that the laptop would be fully operational.
Thanks

Install no, not without functional installer discs.
Wipe yes. Clone the internal drive to a bootable external drive. Boot from the external then wipe the internal. The problem is, this leaves you with a computer with no operating system which nobody will want to buy. I don't think they can even install an upgraded system without Snow Leopard on that machine.
Options.
- Try selling it as-is with trashing all personal files you can find, then secure empty trash. Still, it is supposed to have those OS discs because as soon as the buyer starts having system problems they are going to want them. They are part of the computer+system package that Apple sells, unlike hardware alone.
- I assume these are upgrade discs, not the original OS. Frankly the buyer likely will not really want the original OS (though I do because it may have bundled software or utilities!). You could just buy a set of Snow Leopard discs by calling Apple Sales.
- Wipe as above and give a big discount on machine without system. Not good. As buyer I want to see it can boot.

Selling Macbook Pro - How do I safely clean and prepare for buyer?

Hello!
I am selling my MacBook Pro, and have a few questions regarding that. If it helps to know in the beginning, I am switching from a Mac to PC (it's a sad day, I know).
The primary one is, of course, how do I safely wipe/clean the hard drive and prepare it for the nest person? I read something on another forum that I didn't quite understand - maybe it had something to do with the person who started the discussion also wanting to install other software to be included with his Mac (iLife), but the response was to "mount" such and such, replace this name with a generic "admin" or something, etc. I'm not sure what that was all about. Any clue?
My next question is, my MBP came with Snow Leopard (?), and I have since upgraded to Lion, and I would like to sell it with Lion installed. What is the best way to do that without leaving any traces of my Apple ID?
Third and lastly, I think I've successfully transferred all the files I'll be wanting to the computer I'll be using, but any recommendations on other files I should transfer? Things that aren't personal, obviously.
I've found responses to some of this on the Apple forums, but a lot of it dates back to 2007/2008, and I just want to be sure I'm getting current information.
Thanks for any help!

The SLA does not permit you to sell the computer with Lion installed. If you do, you will be creating a huge bag of hurt for the buyer. Lion is forever tied to your Apple ID, & the buyer will never be able to update or restore unless they use your Apple ID & Password. You need to erase/format using the original install disk that shipped with your computer, then reinstall SL & deliver to the buyer that way.
Your computer came with two disks: An Install Disk that contains SL, & an Applications Disk that contains the iLife suite. Once you erase/format...Extended Journaled with a single GUID partition, reinstall SL. At the welcome screen, shut the computer down & deliver to the buyer. They can then setup & reinstall iLife.

LOTS of Mac & Macbook Questions

Hey all,
My parents have just told me that as a birthday/xmas gift they are going to help me buy a laptop
I wanted to know a couple things:
My dad got a macbook free (SO lucky) through his work but it is the most basic 1.83Ghz with 512mb ram Core Duo version. I really wanted the Black Macbook but it is probably going to be out of my price range so I am thinking of the White one with 2.0Ghz/1Gb ram Core 2 Duo. Am I going to notice a really significant performance leap? I am only asking what would seem to be a stupid question because I was playing with a brand new Black Core 2 Duo version at a local retailer and it seemed rather sluggish when compared to the Core Duo my dad has at home. This through me for a bit of a loop so yea could someone throw out their opinion on this?
Secondly, i've had iPods for a while and I see this macbook as being in the same boat as needing protection from regular daily use. I have my eye on one of those Speck hard cases but they are not available in town (yet) so I can't actually see what one would look like. I was curious to know if anyone here has used one and is the Red really red or is it kind of a pink colour (when overtop of a white macbook)?
Also, will this hardcase scratch the macbook? I've had hard plastic cases like this for my ipod and it tended to get scratched up inside of the case...not nearly as bad as it would without it but still some damage non-the-less.
My dad's battery life is about 3hrs give or take a bit on his Core Duo ... will my Core 2 Duo have more life? And if so about how much? (I know I know it depends on usage but can it really hit close to that 6hr mark apple is advertising?)
Finally, I have never owned a laptop, or a mac, before so I am going to be leaving the old PC desktop behind and I wanted to know: I use Microsoft's OneNote for typing notes for class and I enjoy that you can draw quick diagrams (MS Paint style) and drag/drop them anywhere on the page. What I don't enjoy is that once they are in a spot they refuse to move! What is a good program on Mac to take notes and offer drag/drop picture abilities?
Also...can someone tell me any reasons, anything at all that would deter me from Mac? I would love to game but honestly my PC hasn't been able to do it for years so i'm used to it, i've got an Xbox, and my parents (logically enough) don't want to fund a gaming machine they want something I can use productively at school. So gaming isn't a major concern and i'm pretty sure Mac will handle all I need but if someone has had a bad experience do let me know.
And finally, the very last question: I love a number of features on Leopard ... but I hear it is to be released in the Spring. Thats a bit too long for me (I want to use this for next semester) so how much will Leopard cost a student AND is there any other major things/changes to the macbook that I shoudl wait for (something like their switch from Core Duo to Core 2)?
I know thats a lotta questions but now that my parents are seriously going to help me out this can happen in a week so I gotta get my facts straight haha.
Thanks a lot all!
Chris
P.S. I hadn't used my mac account for a while ... and while I was able to reset my password it forced me to change my user name from touchmyrouter to what it is now ... any suggestions on how to get my original back?
Custom Built Windows XP

Let me address your questions one at a time:
1) You'll notice a small but significant performance boost between a 1.83GHz Core Duo and a 2.0GHz Core 2 Duo. As for which is the best deal, I'd say the current 2.0GHz Core 2 Duo White, because it comes with a bigger hard drive, more RAM, a dvd-burning superdrive, and a faster processor, all for about $150 more. The DVD-R drive is great for backups, and you need at least 1GB of RAM to get decent performance anyway, so it's money well spent.
2) I don't know much about cases. For travel, I actually am currently using the soft slip-case I bought for my TiBook (Powerbook G4 15"). It's a bit big for the computer, but it works well for travel. I haven't noticed any bad scratching yet, but I haven't moved my laptop around much either.
3) The Core 2 Duo MacBook probably gets about the same battery life as the Core Duo. 3 1/2 hours per charge with Airport on and doing some light to moderate computing is about the best you can get from any laptop with current battery technology.
4) For note-taking, the MacBook comes with OmniOutliner, which is awesome for making outlines. The version that comes bundled allows you to attach documents and graphics within the outline, but I don't think it's very robust. OmniGroup also makes OmniGraffle, which allows you to make flowcharts that are graphics-heavy. I find that it's a little overly complicated at times, but I've also made some amazing stuff with it.
5) I don't know what would deter you from buying a Mac. I've had very few problems over 12 years of ownership of various Macs. They tend to be very reliable, and when things do go wrong, Apple is usually prompt and professional in fixing them.
6) Leopard is probably going to cost students about $69.00, as I seem to recall paying that as a student for every version of the Mac OS starting from 10.0 all the way through 10.4. I doubt Apple will suddenly raise the price for Leopard, though you never know.
Good luck with your new MacBook. It really is an awesome computer, despite all the flack it takes on these boards from a handful of users with defective units.
P.S. I don't know how to get back your old account.

Need speakers for my Macbook: questions I've not seen an answer for

Earlier this year I reluctantly upgraded from my old Luxo Jr. style iMac with the nice 17" screen and the really good sound to a 2008 black Macbook. While I needed the OS update, the smaller screen and miserable sound are a giant step backwards, and need a cure. I think I've found a monitor I can love (Samsung 2223SW) but the speaker issue has me boggled. I've now read so much I'm thoroughly confused.
Does my old iMac sound so good solely due to the speakers, or is there something in the iMac itself contributing to the sound?
Am I stuck with miserable tinny sound due to some limitation of the Macbook, or is there hope?
The goal: good sound and no wires on my desktop (I'm fed up with looking like an electronics store run amok, and so far have banished the modem and external drive to the basement courtesy of an Airport Extreme)
In an ideal world I'd find a pair of wireless speakers (either wifi or bluetooth) that sound as good as my old iMac speakers. I've searched with no luck... are there any?
The next best thing seems to be using an Airport Express (I realize I cannot use my existing Extreme for speakers) but I'm not sure I'm clear on how that would work. I'd have to have it plugged in the room I want to use the speakers in, and then plug the speakers into the Express? I'm still stuck with wires but at least they're not snaking across the desktop that way.
The Macbook would send the sound to the Express and in turn through the speakers? Is that how it works?
And I have to use Airfoil if I want to have all my sound - not just iTunes - channeled that way?
Does it matter if my iTunes library is on an external hard drive and not on the internal Macbook drive?
Anything else I need to know? I don't have a traditional stereo for the Express to stream to (which I see mentioned a lot), is that a problem? I just need speakers. I also don't need to stream to multiple rooms or Macs... just cure the sound on the Macbook.
Could the old iMac speakers be plugged into the Express?
Or do I need to get new ones such as the Creative Inspire T12 that are in the Apple Store? I've noticed those and some others say they come with a power supply... does that mean they need electricity (bleah... more wires!) ? I guess that would beat batteries, but I'm used to speakers that plug into whatever they're hooked to and nothing else , so the reference to "power supply" may be confusing me. Do you really have to plug in speakers to an outlet?
A lot of questions, I know! I've read the "Good To Know About Speakers" page in the Apple Store, searched threads here and Googled, and only seemed to wind up with more questions. :P

Thanks Doc.... that does clear a few things up. I can't find wi-fi speakers to check prices though. My search returns seem to be mostly links to pages where people are asking where to find them (lol!), those crazy-price Phillipe Somebodyorother designer speakers, or some called Oyster from Avega that seem to be vaporware
I did find wireless speakers on Amazon, but they're not what I think of as wi-fi (using the Macbook's already-installed Airport) since you have to plug a transmitter into the computer (which makes it Yet Another Device To Be Unplugged when moving a laptop around).
It's beginning to sound like the Express + speakers is the best route, since that at least gets the wires off the desktop and not directly attached to the Macbook. I'm not sure what the plug on the iMac speakers is called. It would be nice if they worked since they don't require being plugged into the wall.

Selling Macbook and erasing and restoring to Lion. Am I on the right track?

Hi All,
I'm planning to sell a Macbook from 2008 that originally came with Snow Leopard. I have since upgraded it to Lion.
I've read the discussions and I think I'm on the right track. So far, I restarted and held the command and R keys. That brought me to Disk Utility. I chose "Macintosh HD" from the left hand bar and the format of "Mac OS Extended (Journaled)", selected to erase it, and chose the 7 pass security option.
In addition to being able to choose "Macintosh HD" there was "Mac OS X Base System". However, I don't think I was able to perform an erase function on that. Perhaps I can just leave that alone.
Anyway, I successfully erased Macintosh HD with 7 pass. I assume my next step would be to reinstall Lion. When I try to I'm told to connect to my wi fi network and re-install Lion from the Apple site. I had previously upgraded to Lion using a thumb drive which I no longer have. I guess I have no choice but to reinstall from the Apple site. That's fine for me as long as I get it to work.
Before doing so though I'd like to know whether I missed any steps. Was there anything else I should have done before I go ahead and reinstall Lion?
Also, will the person buying the Macbook be able to operate it since the Lion OS would be tied to my Apple ID?
Thank you.

Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
       A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
       B. Clone to an external drive using using Carbon Copy Cloner.
          1. Open Carbon Copy Cloner.
          2. Select the Source volume from the Select a source drop down menu on the left side.
          3. Select the Destination volume from the Select a destination drop down menu on the right
              side.
          4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
              sure to opt for that.
               Destination means a freshly erased external backup drive. Source means the internal
               startup drive.
Step Two - Prepare the machine for the new buyer:
          1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
          2, Remove any Open Firmware passwords or Firmware passwords.
          3. Turn the brightness full up and volume nearly so.
          4. Turn off File Vault, if enabled.
          5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
     A. Snow Leopard and earlier versions of OS X
          1. Insert the original OS X install CD/DVD that came with your computer.
          2. Restart the computer while holding down the C key to boot from the CD/DVD.
          3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
              Optionally, click on the Security button and set the Zero Data option to one-pass.
          4. Install OS X.
          5. Upon completion DO NOT restart the computer.
          6. Shutdown the computer.
     B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
         Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                   it is three times faster than wireless.
          1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
              Utilities window appears.
          2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
          3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
              on the Erase tab in the DU main window.
          4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
              and set the Zero Data option to one-pass.
          5. Click on the Erase button and wait until the process has completed.
          6. Quit DU and return to the Mac OS X Utilities window.
          7. Select Reinstall Lion/Mountain Lion and click on the Install button.
          8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

Selling MacBook with OS X 10.8 upgrade?

Hi guys,
Few months back I've purchased a MacBook Pro with Lion preinstalled, and I was entitled to upgrade to OS X, since it was purchased soon before the release.
Now, I'm selling this macbook, and I want to obviously sell it with the OS X. But it looks like the upgrade license is "attached" to my Apple ID (if I boot up in Mountain Lion recovery, it asks me for login and password, and won't continue without it).
How can I transfer this license to the new user? I think it's not unreasonable request, after all it's upgraded OEM license...
Thanks in advance.
Dan

Sorry, but legally, Apple's EULA license for that software Only allows the Original User who's account downloaded that new version of OS X, or any of their downloadable software, to own and use it. Legally, you can only sell your MacBook with the original software that came on it new. You cannot "transfer" the downloaded software's ownership, though you might want to.
Hope this helps

What to do with Mail when selling MacBook Pro?

Hello All,
I have an iMac and a MacBook Pro using the same AppleID and mail accounts from both machines. I will sell my MacBook. How can I make sure that all Mail content is removed from MacBook?
Thanks a lot.

If you do a clean install, that should remove it.
Selling old Mac
Selling old Mac (2)
Selling old Mac (3)
Selling old Mac (4) Apple support

Connecting to the internet + one more Macbook question

I've just noticed that I haven't updated my profile, but I am no longer using an eMac. That machine just died on me, so I've purchased my first Macbook. I've also moved into a new apartment, and cannot get connecting using the apartment's existing ethernet connection.
My girlfriend has a cable modem and uses an ethernet cable to connect her PC. Our compters are on the same table, so we share the ethernet cable. But when I plug it ino my Macbook, no dice. Can't reach the internet. Any clues? I don't know a lot about internet connections, but I have my network settings set for a DHCP connection, and I'm told that it's all set correctly and should work. Maybe my girlfriend's connection only allows for one computer in the apartment?
One more question: I don't like the color scheme on this new Macbook as much as I did my old eMac. On this one, the whites (for instance, the background of this page) seem "too white." So much so that it hurts my eyes. When I turn the brightness down, it makes the blues and grays look dull. But when I turn the brightness back up, the whites are blinding. Has anyone else noticed this?
eMac 40GB 1.25 GHz G4 Mac OS X (10.3.9)

If your Sky router is anything like my Netgear, the problem is the way you have to enter the WEP password on a Mac. IIRC, there are a couple of options for the password format, and you need to choose the right one. I think they were Hex and ASCII. My password has to be entered as 26 characters of Hex - that's how the passkey is displayed in the router when you enter the password there for the first time.
On a Windows machine, I just key that password in full. On my Macs, I have to tell it that I'm using Hex, not ASCII - there's a drop down box with all the various options somewhere that allows you to select the encryption type and the key format.
For some reason, OS X isn't clever enough to work out whether you are entering Hex or ASCII.
If you get really stuck, you can always disable WEP on the router - log in using a wired connection (usually you type 192.168.0.1 into Safari) and set wireless security to none. Check that your macbook can now connect wirelessly, then re-enable security, making a note of the new passkey.
Might be worth doing this anyway, and choosing a more secure setting.

Selling MacBook How to have it boot like a factory new.

Hi I will be selling my White MacBook soon. I am going to upgrade to a MacBook Pro for a better graphics card.
Well when they get it i want it to start up like the first time boot.
You know when you first turn on a new mac it gives you the Welcome in a lot of languages. Then it sets up your new account.
Well i found a post that was for 10.3 but mine is 10.5 i tried and don't know how to delete the account.
So any help would be much appreciated.
heres the link
http://discussions.apple.com/thread.jspa?threadID=838111&tstart=1793

If you wish to reinstall all the software then you will need to set up a user account. You will need to remove the account and reset the Setup Assistant:
1. Boot to single user mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each command line:
/sbin/fsck -yf
If you do not receive a "Filesystem OK" message then repeat this command until you do. If after seven tries you still do not receive a "Filesystem OK" message, then the system is corrupted and needs to be reinstalled.
mount -uw /
cd /private/var/db/netinfo
mv local.nidb local.old
rm ../.AppleSetupDone
shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.

Selling MacBook - should I do an Erase and Install?

Hi,
I'm selling my MacBook and I'm wondering if the only option is to do an erase and install. Other options are welcome.
If the erase and install is my only option how long does it take?
Thanks,
Brandon

Hi,
If you want to completely erase all data on the drive, then an Erase and Install is the way to go as Barry suggests. How long it takes depends on the size of the hard disk. Roughly speaking, about 45 mins to an hour.
Also, if you used an iTunes account on this MacBook, before you do an Erase and Install, launch iTunes, click the iTunes store on the left, then from the Menu Bar, click Store/Deauthorize computer.
Go here for more information. http://support.apple.com/kb/HT1420
Carolyn

Selling Macbook Pro.. Need Advice on how to erase info but leave apps!

Ok so I should mention i'm not the original owner of this macbook pro but bought it very shortly after they did, and recieved it in mint condition. It is a late 2012 model, the 13 inch retina display one with mountain lion. When the original owner sold it to me, he pretty much just deleted his old account so that I could still use microsoft office, the only extra programs on there. As far as I know these are the only extra apps or programs that the macbook came with, and they are the only ones I want to retain since they would increase the selling price! If it were not for these I would just do a full reset but since that would delete them, I am here trying to figure out what to do and what risks are associated with doing it. The problem is that most of the information I have read online keeps pointing me in the direction of a full reset, meaning the apps would also be erased. I want to learn how to do what he did, but get a better insight on it since I have more information, browser history, data, etc. on the computer at this point than he did. If I have an external HD, I can just back up my music and documents on there right? I could care less about pictures since there are only a few, and the browser history I can just delete also and they would not have access right? So far I have not backed anything up since Time Capsule is still confusing to me. I am not sure if the external drive I have is compatible with mac files and I read that time capsule only works with some air port or something? As you can see I need someone to show me the light so any help or insight is greatly appreciated! Sorry if I did not include enough info on the product, if you need more just let me know

In additional to the Apple support article Kappy provided, see Thomas Reed's guide:
The Safe Mac » How to prepare your Mac for sale
I'm not speaking for Kappy, but reformatting your HDD will erase Microsoft Office, as well as all the contents on the drive.
You would need the original Office CD and product key if you wished to pass it onto the buyer.
There's no legal or safe alternative.

Selling macbook question

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