Send an email if interface fails

Hi experts
I am working in CRM 6.0 Service project. Here we are creating service ticket. Once the ticket is created, status and BP details will be sent to 3rd party back office system. If it is successfully posted in the back office system, CRM will get updated with new status and External reference number. Our requirement is if interface fails, we want to send an automated email to 2nd response manager with the ticket details that is failed to send 3rd party back office system.
Can this be achieved by Actions? Or is there any better way? If it is actions, what will be the trigger point we have to use?
Appreciate your expert help in this.
Regards
Surya

You can have the interface to set a status in your transaction to indicate an error has occurred and your action can be trigger based on that status.
By using status management, besides email, error report can also be generated to monitor errors.

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This is a good read to understand on error handling in SQL
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Please Mark This As Answer if it solved your issue
Please Vote This As Helpful if it helps to solve your issue
Visakh
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PI 7.1 send email when IDOC fails

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we have PI 7.1 with local CCMS for monitoring.
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Hi Thierry,
You can activate IDOC monitoring. Check the links below if it helps you:
http://help.sap.com/saphelp_nw04/helpdata/en/dc/6b81b943d711d1893e0000e8323c4f/frameset.htm
http://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/903a0abc-e56e-2910-51a8-9dc616df56eb
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We have 2 different types of scenarios Idoc to file and File to Idoc.
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Hi,
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Alerting is no longer dependent on the configuration and activation of end-to-end
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background job.The Runtime Workbench has CCMS Alert Monitor thru which
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adapter-specific processing errors.Alerts triggered by the Runtime Workbench can now be forwarded to the CCMS Alert
Monitor and displayed there.
See also SAP Note 824039.
Thru Runtime Workbench we can access alert inbox, alert configuration
In process Integration with Central SAP Monitoring Infrastructure we Drill down to individual process steps and Use SAP Web AS Alert Framework.
In SAP Web AS Alert Framework, we Classify errors and Alert channels (such as e-mail) available.
Alert-Configuration
Objective: Active Monitoring
CCMS Alerts + message-oriented alerts
Based on SAP's Basis Alert Framework
Alerts propagated through E-Mail, SMS,
In Monitoring the SAP Exchange Infrastructure, Message Alerting is part of Runtime Workbench.
Alerting Framework
?? Configuration of alerts to reflect the needs of specific processes
?? Part of SAP Web AS
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http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
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http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Triggering Alerts
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Alert Notification
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Custom Alerts in CIC Win Client for CRM 5.0
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Understanding u'r SAP EarlyWatch Alert Report
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Phani
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Sending an email notification when an IDOC get failed

Hi Experts,
Can anybody tell how i can send an email notification when my Idoc fails.
Regards,
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report zalv10.
type-pools: slis.
data: g_repid like sy-repid,
gs_print type slis_print_alv,
gt_list_top_of_page type slis_t_listheader,
gt_events type slis_t_event,
gt_sort type slis_t_sortinfo_alv,
gs_layout type slis_layout_alv,
gt_fieldcat type slis_t_fieldcat_alv,
fieldcat_ln like line of gt_fieldcat,
col_pos type i.
data: begin of itab,
field1(5) type c,
field2(5) type c,
field3(5) type p decimals 2,
end of itab.
data: begin of itab1 occurs 0.
include structure itab.
data: end of itab1.
data: begin of itab_fieldcat occurs 0.
include structure itab.
data: end of itab_fieldcat.
Print Parameters
parameters:
p_print as checkbox default ' ', "PRINT IMMEDIATE
p_nosinf as checkbox default 'X', "NO SELECTION INFO
p_nocove as checkbox default ' ', "NO COVER PAGE
p_nonewp as checkbox default ' ', "NO NEW PAGE
p_nolinf as checkbox default 'X', "NO PRINT LIST INFO
p_reserv type i. "NO OF FOOTER LINE
initialization.
g_repid = sy-repid.
perform print_build using gs_print. "Print PARAMETERS
start-of-selection.
TEST DATA
move 'TEST1' to itab1-field1.
move 'TEST1' to itab1-field2.
move '10.00' to itab1-field3.
append itab1.
move 'TEST2' to itab1-field1.
move 'TEST2' to itab1-field2.
move '20.00' to itab1-field3.
append itab1.
do 50 times.
append itab1.
enddo.
end-of-selection.
perform build.
perform eventtab_build changing gt_events.
perform comment_build changing gt_list_top_of_page.
perform call_alv.
form build.
DATA FIELD CATALOG
Explain Field Description to ALV
data: fieldcat_in type slis_fieldcat_alv.
clear fieldcat_in.
fieldcat_ln-fieldname = 'FIELD1'.
fieldcat_ln-tabname = 'ITAB1'.
*FIELDCAT_LN-NO_OUT = 'X'. "FIELD NOT DISPLAY, CHOOSE FROM LAYOUT
fieldcat_ln-key = ' '. "SUBTOTAL KEY
fieldcat_ln-no_out = ' '.
fieldcat_ln-seltext_l = 'HEAD1'.
append fieldcat_ln to gt_fieldcat.
clear fieldcat_in.
fieldcat_ln-fieldname = 'FIELD2'.
fieldcat_ln-tabname = 'ITAB1'.
fieldcat_ln-no_out = 'X'.
fieldcat_ln-seltext_l = 'HEAD2'.
append fieldcat_ln to gt_fieldcat.
clear fieldcat_in.
fieldcat_ln-fieldname = 'FIELD3'.
fieldcat_ln-tabname = 'ITAB1'.
fieldcat_ln-ref_fieldname = 'MENGE'. "<- REF FIELD IN THE DICTIONNARY
fieldcat_ln-ref_tabname = 'MSEG'. "<- REF TABLE IN THE DICTIONNARY
fieldcat_ln-no_out = ' '.
fieldcat_ln-do_sum = 'X'. "SUM UPON DISPLAY
append fieldcat_ln to gt_fieldcat.
DATA SORTING AND SUBTOTAL
data: gs_sort type slis_sortinfo_alv.
clear gs_sort.
gs_sort-fieldname = 'FIELD1'.
gs_sort-spos = 1.
gs_sort-up = 'X'.
gs_sort-subtot = 'X'. ***CRUCIAL STATEMENT****
append gs_sort to gt_sort.
clear gs_sort.
gs_sort-fieldname = 'FIELD2'.
gs_sort-spos = 2.
gs_sort-up = 'X'.
*GS_SORT-SUBTOT = 'X'. **THIS SHOULD NOT BE UNCOMENTED*
append gs_sort to gt_sort.
endform.
form call_alv.
ABAP List Viewer
call function 'REUSE_ALV_LIST_DISPLAY'
exporting
I_INTERFACE_CHECK = ' '
I_BYPASSING_BUFFER =
I_BUFFER_ACTIVE = ' '
i_callback_program = g_repid
I_CALLBACK_PF_STATUS_SET = ' '
I_CALLBACK_USER_COMMAND = ' '
i_structure_name = 'ITAB1'
is_layout = gs_layout
it_fieldcat = gt_fieldcat[]
IT_EXCLUDING =
IT_SPECIAL_GROUPS =
it_sort = gt_sort[]
IT_FILTER =
IS_SEL_HIDE =
I_DEFAULT = 'X'
I_SAVE = ' '
IS_VARIANT =
it_events = gt_events[]
IT_EVENT_EXIT =
is_print = gs_print
IS_REPREP_ID =
I_SCREEN_START_COLUMN = 0
I_SCREEN_START_LINE = 0
I_SCREEN_END_COLUMN = 0
I_SCREEN_END_LINE = 0
IMPORTING
E_EXIT_CAUSED_BY_CALLER =
ES_EXIT_CAUSED_BY_USER =
tables
t_outtab = itab1
exceptions
program_error = 1
others = 2.
endform.
HEADER FORM
form eventtab_build changing lt_events type slis_t_event.
constants:
gc_formname_top_of_page type slis_formname value 'TOP_OF_PAGE'.
*GC_FORMNAME_END_OF_PAGE TYPE SLIS_FORMNAME VALUE 'END_OF_PAGE'.
data: ls_event type slis_alv_event.
call function 'REUSE_ALV_EVENTS_GET'
exporting
i_list_type = 0
importing
et_events = lt_events.
read table lt_events with key name = slis_ev_top_of_page
into ls_event.
if sy-subrc = 0.
move gc_formname_top_of_page to ls_event-form.
append ls_event to lt_events.
endif.
define END_OF_PAGE event
READ TABLE LT_EVENTS WITH KEY NAME = SLIS_EV_END_OF_PAGE
INTO LS_EVENT.
IF SY-SUBRC = 0.
MOVE GC_FORMNAME_END_OF_PAGE TO LS_EVENT-FORM.
APPEND LS_EVENT TO LT_EVENTS.
ENDIF.
endform.
form comment_build changing gt_top_of_page type slis_t_listheader.
data: gs_line type slis_listheader.
clear gs_line.
gs_line-typ = 'H'.
gs_line-info = 'HEADER 1'.
append gs_line to gt_top_of_page.
clear gs_line.
gs_line-typ = 'S'.
gs_line-key = 'STATUS 1'.
gs_line-info = 'INFO 1'.
append gs_line to gt_top_of_page.
gs_line-key = 'STATUS 2'.
gs_line-info = 'INFO 2'.
append gs_line to gt_top_of_page.
CLEAR GS_LINE.
GS_LINE-TYP = 'A'.
GS_LINE-INFO = 'ACTION'.
APPEND GS_LINE TO GT_TOP_OF_PAGE.
endform.
form top_of_page.
call function 'REUSE_ALV_COMMENTARY_WRITE'
exporting
it_list_commentary = gt_list_top_of_page.
write: sy-datum, 'Page No', sy-pagno left-justified.
endform.
form end_of_page.
write at (sy-linsz) sy-pagno centered.
endform.
PRINT SETTINGS
form print_build using ls_print type slis_print_alv.
ls_print-print = p_print. "PRINT IMMEDIATE
ls_print-no_print_selinfos = p_nosinf. "NO SELECTION INFO
ls_print-no_coverpage = p_nocove. "NO COVER PAGE
ls_print-no_new_page = p_nonewp.
ls_print-no_print_listinfos = p_nolinf. "NO PRINT LIST INFO
ls_print-reserve_lines = p_reserv.
endform.deepakb
Posts: 3
Joined: Mon Nov 17, 2003 8:18 am
Location: Mumbai

Since updating my macbook air with OS X mavericks i can't send emails smtp account failed my email host is 123reg

since updating my macbook air with OS X mavericks i can't send emails smtp account failed my email host is 123reg any ideas how to sort it out?

I am having the same issue with Media Temple Email.
My problem in more detail is:
Adding my Media Temple Hosted domain email to a desktop service on my Macbook Air.
I have tried this on both Mac Mail and Thunderbird.
I add the account manually and have checked, double checked, triple checked the server addresss and also the user name and password and they are correct.
I have altered the ports from being default to custom and have tried both SSL and non SSL and still it is unable to connect to the SMTP server.
IMAP inbox is working as I recieve mails but can not send them.
I have chatted to Media Temple and they say it must be something to do with the hardware of the MacBook Air which to start with I disagreed with but I have since tried adding the email to my Mac Mini and it works fine.
I am assuming their is an issue in the MacBook Air with the SMTP ports and I would really appreciate some advice on how to fix this as I don't want to use Webmail for ever.
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Every time I send an email out it keep failing.. why is that?

hello there.. every time I send an email out it keep failing.. why is that and what do I have to do to fix this problem?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
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http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
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http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
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http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
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http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

When i send an email to my printer address i get a reply saying its failed.

I have just set up eprint with my new printer (B110a). On the eprint web page it shows my printer as being conected. As soon as i send the email (or any type, ive tried many different emails and attachments) i get any instant undelievered email response.
Any ideas.??

For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may help resolve your problems.
1.) Completely shut down your printer and restart it
2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from completing.
a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to reattach to the cloud.
b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
I am an HP employee

I tried to send an email and it said it failed because I was not connected to the server. I also cannot open a new email

I tried to send an email but it said I was not connected to the server. I also cannot open a new email

I use hotmail. I went to hotmail sign in on the Internet and retrieved my email without any problem. I checked my settings and they are correct

Recently while sending an email I kept getting a meesage from Thunderbird to "Login failed, retry, cancel or enter a new password" I use Mac book air. Thanks

The only new thing in my environment is that I am in a hotel using their wifi when this problem started yesterday !

I've been all over the forums, the net, everywhere. It seems that there are posts from more than 3 years ago from people wanting to email mailmerge from pages to mail. Three years! It's quite terrifying the feature still doesn't appear to exist.
iWork and Pages have not had significant upgrades in the last 3 years, so I wouldn't be surprised if things haven't changed.
I simply want:
1 Data in my spreadsheet (don't care which spreadsheet)
2 Document in my word processor (don't care which wordprocessor)
3 Mailmerge emails sent via my email client (using apple mail but could be flexible)
Pages and Numbers can do items 1, 2 and half of item 3 (they can't email the documents). So you really need a way to send bulk emails and attach a document. Maybe you should look at an AppleScript or Automator action to email the letters.

Thunderbird config to send/receive email

I tried configuring Thunderbird to send/receive email from my new verizon fios account. Simple Pop3 - how hard can it be? Well, using the settings provided, I am unable to send or receive email. I called and talked to tech support and they said they don't support Thunderbird, but I could talk to 'premium' support since they have no support boundaries. Well, I don't think I should have to pay to get my email setup to a POP3 client.
Here's my current config:
Mozilla Thunderbird 2.0.0.23
Account:
Server Type: POP Mail Server
Server Name: incoming.yahoo.verizon.net
Port 110
User Name: myname
Security Settings: Use Secure Connection: never
Use secure authentication - not checked
SMTP Server
Server Name: outgoing.yahoo.verizon.net
Port: 25
User secure connection: no
When trying to send an email I get:
Sending of message failed. The message could not be sent because connecting to SMTP server outgoing.yahoo.verizon.net failed. The server may be unavailable or is refusing SMTP connections. Please verify...
When I try to get mail I get:
Sending of password did not succeed. Mail server incoming.yahoo.verizon.net responded: Error logging in. Please visit http://mail.yahoo.com
Any help would be appreciated.

winsomesmile wrote:
That was the one thing the tech told me on the phone - to use verizon.yahoo.net for incoming and outgoing instead of verizon.net
Other than that, I'm not sure where else to check that that is correct.
If the agent told you to use the Yahoo servers, they were probably right. If you want to verify, you can log into your account at www.verizon.net and it should say that you have a Verizon with Yahoo account.
As for the settings:
1. Make sure the username and password that you have are the correct ones. Logging in to verizon.net will verify this.
2. Check your incoming server settings. They should look something like the following image. (Of course, where the example just says "username" your username should be filled in.)
3. Check your outgoing server settings. They should look something like the following image. (Of course, where the example just says "username" your username should be filled in.)
4. Make sure that the password you are entering is correct. I suggest typing it out in a notepad then using copy and paste to verify that it is correct, since it will appear as asterisks in Thunderbird. Once you have successfully sent and received a test message, you might consider checking the box for remembering your password, although this is less secure than typing it in every time.
Hope this helps! If you have any other questions, just let us know.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Send an email if interface fails

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