Serial number for suite works, while the number for acrobat pro does not

I previously purchased adobe cs 5 which came with discs for the suite as well as acrobat pro. They were all on my windows computer working fine but when I got a new laptop the serial number worked for the suite but not the acrobat pro. I am not sure what I am doing wrong.

If Acrobat came as part of the Suite then you need to install it using the Suite disc. If it came as a separate application then you need to find the serial number that came with it as well and use that. Check you Adobe account online to see if you have Acrobat as a separate product.

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I installed acrobat pro on my computer, and now I am unable to download items because I get a message that I need to open acrobat for the user agreement. opening acrobat pro does not help.

I installed acrobat pro on my computer, and now I am unable to download items because I get a message that I need to open acrobat for the user agreement. opening acrobat pro does not help. What do i do?

I have not contacted Adobe. I am using acrobat pro CC, and haven't noticed any problem with the software itself. The only problem I have had so far is when I try to download.

I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

what's creative cloud 6? do you mean cs6?
what version of acrobat pro do you have installed and what are you clicking to start it?

The Bookmarks toolbar is empty, doesn't allow me to add any bookmarks. I have tried all the options indicated in the support website, but none work. The toolbar remains empty and does not even allow me to drag something down to it from the location bar.

Please see the question above, as that is the problem I am having. I don't understand why the Bookmarks tab does not show any of the bookmarks which I have tagged. They can only be chosen from the drop down menu. I tried dragging the page to the bookmark toolbar from the location bar but that does not work. Is it a glitch in the system?

If the menu bar is hidden then press the F10 key or hold down the Alt key to make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
*Open the Customize window via "View > Toolbars > Customize"
*Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
*If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
*If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
*http://kb.mozillazine.org/Toolbar_customization
*https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

How do I get back to FireFox 5. The 7 version will not work with the college's MIS - which does not support version 7, which was downloaded automatically.

The Angel management system used for classes does not support version 7. That's huge.

Old versions of firefox 4,5 & 6 are no longer supported or considered secure. You put your system and your personal data at risk if you use them. Further more if you download from third party sites you face other potential risks or inconveniences.
The recommended official solution is to use Firefox 3.6 which is still supported, and will be 3.6.23, which will upgrade soon to 3.6.24
Another alternative is to use the current secure firefox for all day to day work, and use a separate firefox portable for the problem school site. With luck a firefox portable version will be available with firefox 3.6.23 which is currently the supported version. http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

I have a Rocketfish mini display port to VGA adaptor cord for a macbook pro, it was working fine the first week, now it does not show what I am seeing on my laptop on my lg Flat screen tv. It only shows the space background but not any icons. Any help??

Is there anything I should do to the TV or any settings i should do from my actual Macbook? It only shows the space background but not any of my icons or what i am seeing on my laptop screen. It is a new adaptor which was purchased last week.

It seems as though though it may be a connection issue, possibly hardware or adapter. Make certain the connections are TIGHT.
For software you may try a smc reset:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Try a pram reset:
Shut down your Mac.
Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on your Mac.
Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
Release the keys.
If no joy you can take it in to an Apple store genius bar for a free evaluation make an appointment first.
http://www.apple.com/retail/geniusbar/

My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

My serial number for adobe photoshop elements 12 and premiere elements 12 does not work. On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9. I have purchased those products in the past, but just recently upgraded to elements 12. I can use the the photoshop organizer, but can't open the photoshop editor.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

I bought few years ago a Creative Suite Design Premium and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer

I bought few years ago a Creative Suite Design Premium and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer with a Mac. Can You verify the number you customer services gave me, L. Fernandes : <serial num removed-kglad>. I give you my phone number in Paris : <phone num removed - kglad>. Best regard. Chantal

http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
p.s. this is a public forum. posting your phone number is a bad idea and posting your serial number will get it banned (or used by someone else and unavailable to you).

My serial number isn't working with the new Photoshop on a different computer. Any ideas?

My serial number isn't working with the new Photoshop on a different computer. Any ideas?

You don't need a serial number for the latest version of Photoshop, just sign in with your Adobe ID

How do you work out the number of days difference between two dates?

I'm running Crystal v12.
We use a date field in our SQL database that we use to store the client's year end date.
As the year end date (date and month) doesn't change for a client, the year end date field in all of our reports is set to just show the DD/MM part. Over the years as new clients are set up we just enter the date and month - the year part is irrelevant although as in all date fields the year is automatically entered.
Doing it this way means that we don't have to adjust the year end year part each year. We just use the DD/MM part.
I need to create a formula that works out the number of days there have been (i.e. the difference) from the current date to the year end date. It MUST EXCLUDE the year however.
For example:
Year End Date = 30/04/03
Current Date = 25/05/10
Days Difference (EXCLUDING year) = 25
Days Difference (including year) = 2582
Year End Date = 31/03/09
Current Date = 25/05/09
Days Difference (EXCLUDING year) = 55
Days Difference (including year) = 420
If you include the year part then working out day difference is simply a case of creating a formula that subtracts the year end date from the current date (CurrentDate - {tblClient.YearEnd}.
HOWEVER I need to exclude the year part.
Can anyone tell me the formula or best way to do this?
Thanks in advance.
Edited by: BadBoy House on May 25, 2010 3:15 PM
Edited by: BadBoy House on May 25, 2010 3:15 PM

Hi
You can try this
datevar e := date(year(currentdate),month({tblClient.YearEnd}),day({tblClient.YearEnd}));
numbervar num_days := datediff("d",currentdate,e)
Create a datevar called e that uses the original month and day numbers for {tblClient.YearEnd} but uses the year of the current date
Then just datediff on e to get the number of days between the two dates
I hope i understand your problem and that this helps
Best regards
Patrick

Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numb

Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?

yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial number

I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial number@

What message do you get when you try to activate it?

When i add text to PDFs and work on the file for awhile, my red added text starts to turn into red X's with a box around them. I have OCRs turned off, i have the latest update, and i have registered the product. What is happening to my text while i'm work

When i add text to PDFs and work on the file for awhile, my red added text starts to turn into red X's with a box around them. I have OCRs turned off, i have the latest update, and i have registered the product. What is happening to my text while i'm working on these files? On top of this, my red arrows get moved around also.

Hi ,
Could you please update me with few details like what version of Acrobat are you using?
What OS do you work on ?
Do you experience this any particular PDF or happens with all of them?
Did you try the same with turning on the OCR ?Please check the same and compare the outputs .Does that help you in anyway ?
If the file is not confidential ,could you please share the file with us so that we can analyse it our end and revert you with the appropriate answer .
Please share the file on [email protected] and please cc [email protected] as well .
Regards
Sukrit Dhingra

HT1689 I live 7 months in Germany and 5 months in the USA. My iTunesaccount does not work in the US even though I changed the country or entered a new account number. Who can help?

I live 7 months in Germany and 5 months in the USA. My iTunesaccount does not work in the US even though I changed the country or entered a new account number. Who can help?

You need 2 apple ids and you have to sign in and out with the two ids.
Note: Apple ID cannot be merged or transferred to another Apple ID.
Or only use one apple id in one country.

I can edit on Premiere Pro 6 files, but after a dozen keystrokes, the space bar and cursor keys stop working while the save function works

I can edit on Premiere Pro 6 files, but after a dozen keystrokes, the space bar and cursor keys stop working while the save function, render workspace function, export file are still operational. How can I fix it so I may complete my assignment?
Besides DaVinci Resolve, Adobe Creative Suite 6 is the only software on the machine. I am using Windows 7 Professional 64-bit Operating System on AMD FX 6100 six-Core Processor at 3.31gHz and 32 GB RAM memory. There are two SLI-bridged GTX680 NVidia cards.
The software was very stable for the last six months, working with 720P proxy files from 2.5K masters (Blackmagic Design Camera). I am working on a feature-length project that exceeds 1000 edits. I have broken the file into 2 one hour segments.
I have deactivated the software before reinstalling the entire OS from scratch. PP6 was very stable for 48 hours. Then the freezing space bar returns. After a dozen strokes into the project, same problem. I have made cache files store next to originals, I have deleted preview files if they were corrupted and causing instability. Am I missing something?
I have Microsoft Security Essentials for virus protection. I double checked the memory for damage/defect. Nothing says that the motherboard or other components are damaged.
I am in film competition overseas and need to have deliverables in less than a month's time. I lost the last two weeks troubleshooting and this crisis came at an inopportune moment of the project.
Any assistance would be greatly appreciated.

Still getting software freezes but found a way to mitigate for the mean time.
Upon launching Adobe Premiere Pro, hit CTRL-ALT-DEL to launch TaskManager as well.
You will want to highlight Adobe QT32 Server.exe
Right click and select "End Process Tree"
You will get considerable stability in the program, long enough to get timing of cuts done. Be sure to save often.
If the program freezes, do not hit Save. You definitely want to avoid saving the corruption into your TimeLine
CTRL-ALT-DEL to relaunch the TaskManager and highlight Adobe Premiere Pro.exe
Right-click to "End Process"
No need to reboot the whole system; just launch Premiere Pro again and continue with the session. Note that your work reverted to Last Save.
Hope this helps until the bug is fixed.

Serial number for suite works, while the number for acrobat pro does not

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