Sign in to new skype

I have just had a message that I needed to install the new skype ap, having done that it asked me for my Skype name, as it doesn't appear to be my normal name and installing the new app has prevented me from looking at the ols Skype, how do I find out what my name was?

Try to sign in using Microsoft account (email address). https://support.skype.com/en/faq/FA12081/how-do-i-sign-in-to-skype-for-windows-desktop-with-my-microsoft-account

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Unable to sign in to new Skype update

Have been using Skype successfully on my iPad until I upgraded to the new version. I can no longer sign in - it just keeps loading with no error report.
I have contacted Skype support and followed procedures to correct the problem but without success. They have told me to contact Apple support. That has been difficult. Need help

Hi,
Thanks for pointing out the security issue and how imortant it is. I switched the incoming security setting to SSL, which is contrary to the instructions of my local provider and - much to my surprise - it works!
Regarding the settings IMAP/POP etc. I guess I have the same problem as most of the users, who are not IT professionals: at first we struggle hard to make our gadgets work as expected. This is of little help to us when we shuld repeat it (reinstall, upgrade, etc.) - because we duly forget most of the procedured detailes.
In this case I do not know how to force my mobile to work by IMAP with the local provider. Contrary to gmail, where it is on me to enable IMAP, they claim taht they are opened to both, IMAP and POP3. However, my latest experience shows that only the setting for POP3 (except for security, as discovered a few minutes ago) works correctly.
To conclude: I'm happy I can continue to make the use of email on my C6-01. I hope it would last until I'll have to buy a new mobile and only then learn once again, how to set it to work.
Kind regards,
Tone

Migrating to new Skype id + importing 1200+ contac...

Hello,
I am new here to the forums however a long time Skype user. I recently ran into an issue which at first I thought would have been a minor infraction (mainly from my misinterpretation of bulk contact requests) but now has snowballed into a big problem.
I recently decided to migrate from one Skype account and move over to another. Following the normal Skype contact backup and import process, I proceeded to move my contacts over to my new Skype. Once I was sure everything was ready to announce my transition, I then updated the profile on my old account whereas I had changed both my Skype display name and Skype mood with updated info to suggest my contacts to start adding my new account.
While still logged into my old Skype account, I then opened a second Skype instance to log into the new account. From there I was able to welcome contacts as they added my new Skype account (since the process is "instant" from the receiving end after importing - I didn't want to be rude and ignore anyone lol). There were about a dozen contacts that I had clicked the "Resend contact request" link per chat window as needed (to get my "regulars" added back quickly).
By now a few hours had passed and my numbers were slowly growing. I knew I had a ways to go considering having 1200+ contacts, I assumed it would take a while. I also sent out a tweet about it to let my followers know of the change. It was a little more than 3+ hours in on my new account that I had experienced the infamous automatic sign out. After confirming by attempting to login on Skype.com, performing the password reset, and starting the account recovery process, I knew at that time my account had been restricted. I then submitted the support form for ownership verification and later discussions started with a support agent. I had explained my situation (but in greater detail than what I've shared here in the forums) and even re-read the Terms of Use just to make sure that I hadn't overlooked anything and concluded that other than an influx of contact additions (as my interpretation of the process for importing contacts was that incoming requests weren't considered bulk as I wouldn't be sending requests but rather receiving them) that I hadn't violated the Tou policy. I was later given a generic response with that familiar "canned" message response.
The message lightly describes how Skype protects my privacy and security by restricting accounts as soon as they receive information of suspicious activity. In the message, it declared that suspicious activities had happened in accordance with my current usage of which is dependent in Skype's Terms of Use via "http://www.skype.com/en/legal/tou/" and that my account will be kept restricted.
I felt this lightly made decision to be unfair considering the events leading up to it's restriction. I was very truthful and sincere when I made my case but felt it had fallen on deaf ears. From here I then decided to not give up and tried the live support chat session as an alternative measure. I presented my view of events, describing everything I could remember and to my surprise, I was greeted with a lovely support agent that handled my appeal. About mid-way through the chat session, just after letting the agent know I had added the few regulars using the "resend contacts link" per chat window, the agent told me that I should only add 1 or 2 contacts a day. I was bothered by having to be limited by 1 or 2 a day but simply replied back that I would do just that. Nearing the end of the chat session, I was then instructed that the agent would handle my issue and email an update shortly thereafter. She was really pleasant to deal with.
The following email was the response I received...
Hello <NAME REMOVED>,
Thank you for contacting Skype Customer Service.
I understand that you were not able to use your account. I apologize to hear about the experience. Let me help you out the best way possible.
To inform, Skype has strict security measures that are programmed and systematized that sensitively detects any unusual, out-of-ordinary and suspicious activities on all accounts. Once there are activities detected which are not aligned with our Terms of Use, it automatically restricts the account for safety and security measures on our system and for the users itself.
After we verify the ownership, this is the time that will intensively review the account. We check the reason for its blocking, or what were the cause. We take considerations with orders, payments methods, calls, SMS, log-ins made, IP used, reports by other users, Node, device used, email address, webID's, Skype Manager, etc. Everything is actually recorded in our system.
After careful review and investigation, we follow certain protocol, process and procedure if account can be subjected to lift its restriction. However, in your case, it is regretful to advise that we will keep the accounts restriction as per security measures we have here on Skype.
We at Skype value the security of all accounts very highly and as such we are only able to reinstate the status if our process permits. Given the mentioned situation, we highly recommend for you to create a new account for you to enjoy Skype's services again.
You can also take time reading our Terms of Use to check what things can affect account suspension and to serve as a guide so that you won't get the same issue in the future again.
Hoping for your kind understanding.
Best regards,
<NAME REMOVED>
Skype Customer Service
I feel that I've reached a dead end with Skype support. I explained how I cannot create a new account as the name was directly tied into my online presence and simply changing to a different name on a new account was simply out of the question. Not to mention that if I had done so, we would most likely end up right back in the same predicament that landed me with having my account restricted. I had even asked about alternative methods for importing mass contacts to not trigger an automated system check that might deem it suspicious but was not given any recommendations (aside of just creating a new account). What I found curious about all of this happened to be how it was just the one account that had been restricted whilst my old account remained active and still signed into Skype.
I am unsure with how to proceed which is what brought me here in these forums. I've spent the past several hours reading related threads and posts while searching for an alternative method but I've since felt that I've exhausted further action to take.
My platform is Windows 7 64Bit w/SP1 and use both the latest 7.x build of Skype and on rare occasions, 6.21.0.104. I have no trouble logging info my old Skype account. If you need additional information, I will try my best to provide. Please accept my thanks in advance for any advice given, it will be appreciated.
-w
Solved!
Go to Solution.

Hi there,
I signed up for a skype account few days ago. I added $30 credit to the account. Yesterday when I wanted to use the service my account was blocked. When I login I get the message '' You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status.'' I used the customer service support and they sent me an email exactly like the one wwwroot posted it in this topic:
''Hello Jerry,
Greetings from Skype!
We understand that you were not able to use your account. We apologize to hear about the experience. Let me help you out the best way possible.
After we verify the ownership, we intensively reviewed the account. We check the reason for its blocking, or what were the cause. We take considerations with orders, payments methods, calls, SMS, log-ins made, IP used, reports by other users, Node, device used, email address, web ID's, Skype Manager, etc. Everything is actually recorded in our system.
After careful review and investigation, we follow certain protocol, process and procedure if account can be subjected to lift its restriction. However, in your case, it is regretful to advise that we will keep the accounts restriction as per security measures we have here on Skype.
We at Skype value the security of all accounts very highly and as such we are only able to reinstate the status if our process permits. Given the mentioned situation, we highly recommend for you to create a new account for you to enjoy Skype's services again.
You can also take time reading our Terms of Use to check what things can affect account suspension and to serve as a guide so that you won't get the same issue in the future again.
Hoping for your kind understanding.
Best regards,
Leo L.
Skype Customer Service
Visit Skype for more updates, news and tips ''
Myself I feel I reached a dead end. What will now happend with my credit ? It feels bad that I might loose the money I already added to the account. Also I believe I don't qualify for live support chat. I don't find a link to live support chat. I can not speak live with a person. I feel that they are not trying to solve my issue. I replied to this thread because I received an exact email from skype customer support.

I just signed up for a Skype number - old email ad...

Hi
I just signed up for a Skype number (which shows as active in my account), however, when finishing up the sign up for it and I completed the payment, I noticed it was going to send a confirmation email to my old email address which does not exist anymore. How do I resend this email to my new (updated) email - I already changed it so the new email is my primary email address.??????

Hello Haley,
I found this thread that sounds similar to your problem, if you want to take a look. https://forums.adobe.com/thread/1625507?q=premiere%20pro%20redemption
Let us know if that helps,
Jo-Marie

Downloaded New Skype 7.7, Can't Log In! Help Please?

I recently downloaded the new Skype 7.7.0.102 (latest as of July 2015) due to the app not running for Windows anymore. Everytime I try to log in, it gives me the message that Skype does not recogize my sign in details. I made ANOTHER new account and it gives me the SAME sign in details problem. Also, I changed my Passwords more than five times already. Can someone please tell me what's going on?

found this patch but don't want to download it unless it's right - http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1058comboupdate .html
That is the correct updater to bring your system up to the latest version of Mac OS X 10.5.
OR can I get rid of the iTunes I downloaded and have my old one back???
You can't but it's not particularly easy. Try updating Mac OS X and then installing Safari 4.0.3 and see where that gets you. Then if you continue to have problems, post back and someone can help further.
Regards.

Can't sign up for a Skype number

Couldn't sign-up for a Skype number.

Any error message you see during the purchase attempt?
Which country are you trying to buy the Skype number for?
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

New skype name transfer old skype credit to new ac...

I have a new skype account and I'd like to transfer my old skype accounts credit over to it and delete my old account

I can't open my old account. I deleted it. Then I thought I was starting fresh and was welcomed and after many tries, thought I was all set. Still get the old sign in page. Help!

New skype download for windows

Hi,Everytime I open skype I am told that there is a new skype version available to download. I already have downloaded this version but to open skype, I must download it again. When I sign in I cannot skype anyone unless I redownload the same new version! I am at my wits end!

You don't need to download the same version over and over and again. All you need to do is uninstall the discontinued modern version so that you don't click on it instead of the desktop version. https://support.skype.com/en/faq/FA12228

New computer and new skype user, new norton user -...

new computer and new skype user, new norton user-Norton keeps asking me if I want to allow all these different computers-all I have is a list of numbers so I dont know who they are or what it is about. I let one in to experiement but there doesnt seem to be anyone trying to call me .Who are these people/computers? What happens if I allow/dont allow them.? Its happenning frequently and I'm worried it might be hackers. Its probably something obvious but I'd appreciate advice.

Hi Kevin,
You can download Acrobat from: Free Acrobat XI Pro | Download Adobe Acrobat XI Pro free trial
and use your Adobe ID (email address) to license the software.
Please use the same email that you used to purchase the subscription.
Regards,
Rave

Problem with signing in with my skype please help ...

i can not sign in with my skype and i can not log in even via the site here and i do not remember the email i used when i registered for the skype name it was more than 2 or 3 years ago and i can not recover it my skype name: [Redacted for privacy.]
please help me with that
thank you

pureform,
What is the serial number of the card (on a white sticker on the card)? I've assumed it is an Audigy , and it's been a long time since I had one of those, so I'm not sure what you mean by "test devices" that lets you test the mic. Are you saying that with mic selected as REC source, when you speak into the microphone, you can hear yourself from the speakers? Also, if you have the Creative Diagnostic application, try running that. (Look for it in the Audigy entry in the Creative Folder in your Program List.)

I hate the new skype and i wish i culd go back to ...

My Skype got updated to the latest version(7.0) and I absolutely hate it.I use Skype everyday for at least 3 hours to talk to my friends and the new version is just awful and I cant keep using it. After about 6 hours on the new version I decided to downgrade to the prior version (6.2) winch I think was Skype best for now.It didn't work well (I couldn't read group messages unless I was managing the group and the chat was a little buggy) but I dint care because anything is better then the new 7 version.
Today for some reason it log me out of Skype and I couldn't log in into the old Skype so I had to update to the new Skype which made we very upset.
I do realise that the old Skype was old and the devs tries to make it look newer by following the win8 trend and that some people will like the new Skype and they are not as conservative as i am so i suggest the simple solution of giving people choice. Make the new version the default layout but make it possible to change it in the options so users which don't like the new UI can revert back to the good old one.

The new Skype is probably designed to match the Windows 10 style and feel over all three platforms it will be running on.
Skype versions below 6.16 (or 14 ) is retired, 6.2 is below so you cannot log in using that one.
This one however will:
http://download.skype.com/msi/SkypeSetup_6.21.0.104.msi

I have signed into a new account on my itunes on my computer. How do I get the music from the new account to be displayed in my library, because I can only see the old accounts music.

I have signed into a new account on my itunes on my windows computer. How do I get the music from the new account to be displayed in my library if only the old account's music is showing up?

You can transfer the music purchased from iTunes Store to the computer but not music acquired somewhere else.
Syncing is one way street, computer to iPhone. You have to use 3rd party tool to transfer music not from iTunes Store to the computer.

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

My built in camera is not working after upgrading to a new Skype version

my built in camera is not working after upgrading to a new Skype version

See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4

Sign in to new skype

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