Since converting my mobileme account into an icloud account, my free 5GB of storage has become a paid for extra 20GB without my requesting it. How can this happen, and has anyone else had this happen to them?

To clarify: you are not being charged for the extra storage - it's complimentary to reflect the fact that you had storage in MobileMe. At the end of June it will disappear unless you care to pay to renew it.

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IDVD and Toast-anyone else had this problem?

I apologize for the long post, but it is necessary to explain the situation.
I have made 4 projects in iDVD6, 2 SL, 2 DL with no problems. I edit in imovie, send to idvd, then make images which I burn with toast (though I know it is not recommended for the DL). I have not had a single problem....until 2 days ago.
I have created a 5th project, a DL, in the exact same way. The problem this time is that when I try to burn it with toast, I get this error:
Sense code = illegal request
Sense key = 0x26
Invalid field in parameter list
The toast people have been no help. They say it's just a problem with the image file. I have re-encoded it 4 different times (14 hours a pop!), to no avail. I was able to burn one of them with disk utility, but it no longer will . The image mounts and plays just fine on my mac.
So....I tried burning straight from iDVD. I get the "multiplexing" barber pole for awhile, then it says "finished recording", spits out the disk (still blank) and just freezes. I have to force quit.
I have tried trashing preferences, repairing permissions, all the suggestions I have seen in these forums and nothing is helping.
Thanks for bearing with me through that explanation. Is there anyone who can offer any suggestions? I would be forever grateful!
Emac G4 Mac OS X (10.4.5) LaCie external dual layer

Yes, my chapters follow those rules. The image file is 7.6 GB and I have 30 GB free on my startup disk. If it matters, I always encode onto and burn from an external hard drive. I am starting to wonder if my drive is the culprit. I went back and tried to re-burn old images that previously burned fine and am getting the error with those, too. I am going to try to get some input from the LaCie folks, too.
If anyone has anymore suggestions, I would be grateful.
Emac G4 Mac OS X (10.4.5)

My iCloud email seems to link to both my account and someone else's. Has anyone else had this?

I wanted to start using my icloud email but when i opened it I had the email from apple saying @icloud was reserved for me and another email which from what I can see was sent to someone elses email account ending in @me.com.
Drove myself mad with the apple support pages as they dont just let you submit an issues unless its one thats covered in the support forms so I have to post it here instead. Has anyone else had this happen?
It could be that I have been bcc'd into the email but its not a source I know and I can only see a "to" address and no evidence that I have been cc'd or bcc'd.
Please Help Apple

When you are Bccd there is never any access to the Bcc list - that's the point of it (so that for example you can run a mailing list without everyone seeing everyone else's addresses) - so you won't see anthing of this sort other than your address showing up in the long header (command-shift-H to view), e.g.:
Received: from st11b01mm-smtpin204.mac.com ([17.172.48.35]) by ms02541.mac.com (Oracle Communications Messaging Server 7u4-26.01 (7.0.4.26.0) 64bit (built Jul 13 2012)) with ESMTP id <[email protected]> for [email protected]; Sat, 17 Nov 2012 12:45:16 +0000 (GMT)
Received: from dime127.dizinc.com ([72.29.87.105]) by st11b01mm-smtpin204.mac.com (Oracle Communications Messaging Server 7u4-23.01(7.0.4.23.0) 64bit (built Aug 10 2011)) with ESMTP id <[email protected]> for [email protected] (ORCPT [email protected]); Sat, 17 Nov 2012 12:45:16 +0000 (GMT)
Received: from [89.36.141.18] (port=1926 helo=thriftythinker.com) by dime127.dizinc.com with esmtpsa (TLSv1:AES256-SHA:256) (Exim 4.77) (envelope-from <[email protected]>) id 1TZhlo-0006I8-2H; Sat, 17 Nov 2012 07:45:13 -0500
(XXXX is one of my aliases). '[email protected]' is the actual From address as opposed to the Reply-To address.

HT204406 some of the songs i have downloaded from iclouds cut out after about 50 seconds? Has anyone else had this problem?

Some of the songs I have downloaded from iclouds cut out after about 50 seconds when i play them? Has anyone else had this problem and if so did you manage to fix it.
Thanks

I've had this happen several times... I suspect the download was interrupted for some unreported reason so it only has a partial file or has a corrupt byte in the file it failed to catch.
Just delete the local copy and re-download from the cloud and they play fine.

HT201317 Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they a

Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they appear OK

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

If I create a contact from my call register it does not show up in the contacts on my i phone but does show up in my i cloud contacts. Has anyone else had this happen?

If I create a contact from my call register it does not show up in my contacts on my Iphone but does show up in my icloud. Has anyone else had this happen?

Are you sure iCloud is turned on and that contacts is also turned on (Settings>iCloud) on the iPhone? Be sure the iPhone is not set to Airplane Mode.

HT1414 I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this program

I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this problem??

Umm, what problem? What actually happens when you try to restore it in iTunes?

What do I do if I can't upload photos into my photobook? My upload always starts but then stops. All I have the option of doing then is cancel or retry. Has anyone else had this problem and found a solution?

What do I do if I can't upload photos into my photobook? Every time that I try, the upload starts but then stops. Then the only options I have are to cancel or retry. Has anyone else had this problem and how have they solved it?

I solved the problem. Had nothing to do with Mac or iphoto. Problem must be my the internet connection to my provider.
Upload at my office worked without any problem. One problem solved, now i am aware with a lot of discussions with my providers helpdesk ;-)

I plugged my phone into my computer for the first time and it restarted my whole phone so now all my apps say waiting put I'm let my phone sync a view different times and it still doesn't work. Has anyone else had this problem?

I plugged my phone into my computer for the first time and it restarted my whole phone so now all my apps say waiting put I'm let my phone sync a view different times and it still doesn't work. Has anyone else had this problem?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I am trying to use firefox as the web lauch for citrix ica but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?

I am trying to use firefox as the web lauch for citrix ica client but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?
When I installed firefox, it asked if I wanted to use safari settings and I said yes but I think this might be causing the problem. Safari is no longer compatible with citrix ica client. When I reinstalled firefox it automatically installs the safari info. Does anyone know how to re-install firfox without installing safari info?

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

TS3988 My text is all scrambled in iCloud. Has anyone else had this problem? I can read messages okay but the recipients name and everything else is garbled text.

When I open iCloud now (Running OS 10/7/5 Lion) I can read the body of an email message but all my headings and other text are totally scrambled in strange characters, etc. Has anyone else had this problem and is there a known fix other than a complete re-install?

Apple is aware of the issue and is expected to release 7.0.3 next week to address iMessage issues.
In the meantime I have found that a good old fashion reset cures it for a while.

HT201269 I have an iphone 4 and the screen is jumpy and after a liitle while the colors change, has anyone else had this happen and what did you do (if anything) to fix it?

I have an iphone 4 and the screen is jumpy and after a liitle while the colors change, has anyone else had this happen and what did you do (if anything) to fix it?

Read: http://support.apple.com/kb/TS4436
It is pretty short so here is the entire text:
Symptoms
A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.
Resolution
Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.
Which is exactly what eelw wrote.
No one on Apple Support Communities has authority to speak on behalf of Apple, unless their avatar is accompanied by this Apple image:
... identifying themselves as Apple employees.

Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

Greetings,
I have not heard of that issue although some people have reported events showing an hour earlier / later (though I haven't seen that personally).
Questions:
What version of the Mac OS are you running (Apple > About this Mac)?
Can you make an event and then it just disappears?
Are you using iCloud / MobileMe / Google / Yahoo / Some other server based calendar?
Try these in order:
Go to Apple Menu > System Preferences > Language & Text > Formats > Region. Region should be set to the country of your choice. Do not have it set to "Custom" as this can have unexpected results in the iCal window.
Go to Apple Menu > System Preferences > Date & Time and make sure the Date and Time are correct and that the correct Time Zone is selected.
If that doesn't resolve the issue:
1. First make an iCal backup: Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
2. Go to iCal > Quit iCal
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
--- NOTE: To get to "Home > Library" in Lion: Click anywhere on the desktop and then click on the "Go" menu at the top of the computer screen while holding down the "option" key on the keyboard. You will see "Library" in the menu.
4. Launch iCal and test.
If the issue persists:
1. Go to iCal > Quit iCal
2. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
--- NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
3. Launch iCal and test.
Hope that helps.

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

I've factory reset my iPhone twice, about to be three times. has anyone else had issues that force them to factory reset their phones.

So I got my iPhone 6 on the day it came out and it has been the most frustrating experience I've ever had with apple. I've had to factory reset my phone twice, probably about to be three times once i get home from work. The first time was trying to transfer my stuff from my old iPhone and right after it finished my iPhone 6 turned itself off then turned on to the boot up screen (the one with the apple logo) and then shut off then did the same thing. this forced my to factory reset my new iphone literally the day i got it. The next day i was trying to upload my music and basically the same thing happened again, forcing me to reset my phone for a second time. Just now (its been two weeks that I've owned my new phone)i tried to get on twitter and the app crashed then my phone reset itself and when it loaded to the unlock screen, instead of my background it was just a black screen with the time and the unlock slide. when i unlocked it, it went back to the normal background and the main screen. Because whenever i would turn off (not power off, but put it to sleep) the phone and turn it back on it would do the same thing. I decided to restart it (actually turn it completely off and then back on) and now it will show the boot up screen then turn off. I understand that there is the solution of factory resetting my iPhone, but 3 times in 2 weeks is pretty unacceptable, seeing as i had a 4s for almost 3 years and never once had to factory reset it and its also incredibly annoying to have to redownload all of my stuff. Has anyone else had this problem? is there anyway i can keep this from continuing to happen? is it a software issue or is it the phone itself that is messing up?

WiseJD, thank you for your suggestions. Well the first two restorations were the first and second day (9/19 and 9/20) that i had my 6 and both times i chose to restore is as new. since then there haven't been any issues until now. granted the first time my phone messed up was after i used the At&t transfer app which made me think it couldve been something that corrupted my device. the second time though started with me attempting to download music from the itunes store app on the phone. for whatever reason it would download but not but it wouldnt process and install the music. Then i tried to download it from my computer and thats when the second screw up occurred. that time i dont think it was an issue of my phone being corrupted because it was already acting strangely before i ever plugged it into my computer. This third time, i'm at work so i havent been able to do anything about it, i wasnt downloading anything and my phone was not hooked up to a computer, i simply tried to open twitter and then all this happened. and it has been a solid almost two weeks without incident which makes me think its my phone and not corrupt files. also looking at forums, not just these but other online, i haven't really seen anyone with the same problem which adds to my thought that its a problem with my phone.
Just to be clear, the first time this happened, the iphone would display the boot up screen then shut off then turn on and display the boot up screen, then shut of and kept going on like that until i put my iphone into recovery mode and factory reset it. the second time the iphone would display the boot up screen and then shut off, but wouldnt turn on unless i pressed the power button again. this third time is the same story. i dont know if this makes a difference or if its symptomatic of different problems but i figured it wouldnt hurt to explain in detail the issues that happened each separate time.
Also on a side note, i havent done anything like jailbreak it, mess with it download or any third party apps not on the app store.

Since converting my mobileme account into an icloud account, my free 5GB of storage has become a paid for extra 20GB without my requesting it. How can this happen, and has anyone else had this happen to them?

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