Since downloading iTunes 11, can't access iTunes store, phone connects fine. When I try to access store application crashes, any fix?

Since downloading iTunes 11 cannot connect to iTunes store. Crashes every time whether phone connected or not, any fix??

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

Similar Messages

  • I downloaded itunes to my computer, but when i try to add my music to my iphone it says cannot connect to the iphone store

    I downloaded iTunes on my computer with windows 7. when I try to add my music to my iphone it says cannot connect to the iphone store

    Is this a new computer?
    Have you transferred your library to it?
    Have you authorised the computer to your Apple ID?
    Are there app or media items on the device that aren't on your computer?
    I suspect if there is any protected content involved anywhere in the mix, apps for example, that iTunes will want to "phone home" to check.
    If you haven't transferred your library see Recover your iTunes library from your iPod or iOS device.
    tt2

  • IOS 7 iTunes Store keeps crashing any advice to help?

    My iTunes keeps crashing every time I try to open it I have rebooted it by holding the home button and lock button but it will not do anything to help and I have tried to turn it off and on about 10 times and plugged it into my computer and updated my iTunes on my mac.. It's really frustrating and help please

    Have you tried closing the iTunes store app via the multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
    If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Why can't my 5S find my bluetooth devices when I had no problem with 4S? any fix?

    Brand new 5S not finding any of my Bluetooth devices. Never had an issue with my 4S. Any sugestions on how to fix without buying new devices?

    Brand new 5S not finding any of my Bluetooth devices. Never had an issue with my 4S. Any sugestions on how to fix without buying new devices?

  • HT1551 I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us).  Ever since downloading the update, we cannot access movies, play movies, or access iTune store.  We can play YouTube videos so not a connection

    Help.  I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us).  Ever since downloading the update, we cannot access movies, play movies, or access iTune store.  We can play YouTube videos so the problem is not related to the connection.  It happens only when we are trying to access Movies.  Very confused.  Our AppleTV was working fine until I did the new software update.  Now this problem!  Help!

    re-add the shared lib
    check the firewall on the computer

  • After downloading IOS5, i can't access my itune and receive the following message "The Folder "Itune" is on locked disk or you do not have write permissions for this folder", noting that i access this folder in a normal way. Any clue ?

    After downloading IOS5, i can't access my itune and receive the following message "The Folder "Itune" is on locked disk or you do not have write permissions for this folder", noting that i access this folder in a normal way. Any clue ?

    In my case its a new computer the old one was stolen and the time machine disk did not work for a restore but did for copying the info to the new mac

  • Since downloading itunes 10 my ipod's features are messed up.  Currently I'm looking to delete apps.  They no longer appear on left side of itunes screen.  I try to click on apps on top of screen but apps are in a shadow mode and I can't click on them.

    Since downloading itunes 10 my ipod's features are messed up and many do not now work.  Currently my problem is I want to delete some apps.  It no longer shows on the left side of itunes.  When I click on apps at the top, the apps appear shadowed and i cannot click on them.  If I check the box to sync them it says I will lose what's on my ipod and the things in my library will replace them.  What should I do?

    If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
    Occam's razor?

  • Since downloading itunes 10, playback is distorted

    Since downloading itunes 10, playback is distorted. I have reloaded to repair, but no change.
    I have ipod nano 6th gen.

    You're not alone my friend. Join one of the bigger threads, they have some advice on downgrading to 10.4 with instructions on how to do it. Otherwise you can join the waiting game.

  • Since downloading Itunes 10.7 audio is very poor.Any feedback?

    Since downloading Itunes 10.7,the audio has deteriorated,with both missing and stuttering of music.
    Itunes 9.2 was not problematic,as far as audio was concerned.
    Any suggestions?

    Update:
    I re-downloaded iTunes completely and learned that iTunes will keep ALL of your content, music, pictures and information that you had on your previous iTunes and transfers it to whatever new installation of itself you put on your computer. In this process it also deletes whatever version you had previously, along with any shortcuts, and replaces them with the newest version. (Many people, when searching online, said that Apple had no official fix or solution to the iTunes updating issues, but I think the way iTunes replaces itself like this was made in case of such event, which would explain why I couldnt find any official processes to fix this).
    All you need to do is go under iTunes on Apple's site and download it (even if you already have it) and it will just replace your old version. You will have to go through all of the downloading process (wizard) but it will be well worth it.
    I suggest this to ANY and ALL who are having issues with updating thier iTunes or downoading the update, especially those who have updated their iPhones to iOS6 through their phone and not computer. I am pretty sure it will work on other versions of Windows or on a Mac, and hope this will help anyone else who is having this issue.

  • I am trying to download itunes on my computer and when its done downloading something comes up and says could not access network location %APPDATA%/

    i am trying to download itunes on my coumputer and when its done downloading its says could not access network location %APPDATA%/

    Let's try the following user tip with that one:
    "Could not access network location %APPDATA%" install errors

  • HT5661 Just updated my iPad to iOS 7 and it doesn't accept my password so my iPad is disabled. Information on unlocking using iTunes asks me to turn off Find my iPad. This is impossible as I can't  access my iPad. Any ideas?

    Just updated my iPad to iOS 7 and it doesn't accept my password so my iPad is disabled. Information on unlocking using iTunes asks me to turn off Find my iPad. This is impossible as I can't  access my iPad. Any ideas?k

    Try reboot ur ipad... press home and power  buttons until apple logo com up and then release it.

  • HT5649 since downloading itunes 11 nothing shows in store

    since downloading itunes 11 nothing shows in store

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?

    I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?

    I suspect that you are saying that you can't download/install the latest version of iTunes. 
    All I can say is try removing and reinstalling the Apple software using the following:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem.  Also report the wording of any error messages. What they say is importent on resolving them.

  • My mac is a version 10.5.8. I just downloaded ios7, and it is telling me I need to download iTunes 11 to connect to my phone, but I don't have a new enough version. What do I do?!

    My mac is a version 10.5.8. I just downloaded ios7, and it is telling me I need to download iTunes 11 to connect to my phone, but I don't have a new enough version. What do I do?! I think snow leopard was the last update I purchased.  Is there a way to convert my phone back? I need to be able to update it, but don't have the money for a new computer.. Help!

    10.5.8 is Leopard, not Snow Leopard. Leopard ran on both PPC and Intel Macs, but Snow Leopard runs only on Intel Macs. iTunes 11 will run on Snow Leopard, though I'm not sure whether iOS7 requires a higher system (Apple seem to specify only itunes 11 and not an OSX system so you may be OK). However if your Mac is a PPC you cannot proceed; if it's an Intel one you can purchase Snow Leopard in the Online Store (search for Snow Leopard to find it quickly) - it's not expensive. It's not possible to roll your phone back to iOS6.

  • TS1717 I have iPhone 4s. I downloaded iTunes to my PC and when I connected my iPhone to the PC iTunes showed a message that my device's time limit has expired. So iTunes doesn't allow me to transfer files from my iPhone to my PC .

    I have iPhone 4s. I downloaded iTunes to my PC and when I connected my iPhone to the PC iTunes showed a message that my device's time limit has expired. So iTunes doesn't allow me to transfer files from my iPhone to my PC .

    Carmell-
    When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2.  It was a little confusing to me until I figured it out.
    All I had to do was use the ID of my existing account and play along with the iTunes store.  As I recall, it asked for my password twice, and the security code from the back of my credit card.  After that, downloads proceeded as before.
    Fred

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