Slippery problem: disappearing data from SMB shares

I have an Xserve running 10.5.8 serving as a Samba PDC for my school. Clients are using XP Pro SP2. Every user gets a home directory which is mounted at logon as a mapped drive, and a profile folder which contains the Desktop, My Documents, personal settings, etc.
Every so often a student comes to me because they lost data from their profile. It's a very hard thing to diagnose; often it's user error, but I think not always. Sometimes I can find the missing file(s) on the local drive of the Windows machine if I log on as the local admin, but again, not always. Today I had a student lose a 7-page term paper and he was beside himself. I couldn't find it on the client machine or anywhere on the server.
Has anyone encountered such a problem, or have any other suggestions for how/where to look?

Using OpenDNS is not an option for me for one reason alone: I need to use our internal Nameserver in order to resolve internal IP-Addresses.
The solution under:
http://discussions.apple.com/thread.jspa?threadID=2134936&tstart=45
claims the issue is due to a reverse lookup bug in Windows DNS-Server.
To me that sound's a bit unlikely since half of mankind would then suffer from this issue...but still possible
I tried to put the IP Address of the SMB server (which also is the Active Directory Server) into /private/etc/hosts.
This alone did not help. I then realized with help of Google that OS X would not consult /privat/etc/hosts ( == /etc/hosts) by default when using DHCP.
I was under the assumption that /etc/hosts would always the evaluated in first place.
This made me look at /etc/resolv.conf. And I added "order hosts, bind" to it. Unfortunately I can't really tell if that is a supported directive by OS X. The resolv.conf man page is not explicit about it.
Since I'm using DHCP the file resolv.conf is updated by the OS whenever I change network config. And I do change it a lot...
I've written a quick sh script that I can call to add the order directive to the file.
It's:
#!/bin/sh
mv /var/run/resolv.conf /etc/resolv.conf.new
echo order hosts, bind > /var/run/resolv.conf
cat /etc/resolv.conf.new >> /etc/resolv.conf
While is can only be considered a dirty hack, I'm not sure it's the real solution to the problem.
After making the change connection seems to work better on the LAN. There are still situations though when fetching the directory content is very slow from Finder.
The hack is not an option at all when I'm on a VPN connection. I assume that this is due to the fact that /etc/resolv.conf might not be used for the VPN connection.
I'm counting on 10.6.2

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Christoph

Hello!
I have a customer that has to start a medical program via SMB share. With Server 10.6.8 there was no trouble at all - since we replaced the server with Server 2.2.2 we are in big trouble
The customer uses Windows 7 as client systems and connects to a share at the Mountain Lion server. The clients can connect to the share without any trouble, but when I start the application the trouble begins.
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Most of the clients are freshly installed Windows 7 systems.
I setup the timeouts at the Registry as mentioned in another discussion - frist this seams to help, but today the customer called and told me that today every thing looks like before the app crashes intermittend on every client.
I setup smbd with the -debug flag but I can not see that this changes anything in logging messages. The eventprotocol from Windows tells me that it tried to load a dll but the network share was not available.
When I browse the network share when a crash occured I can not see any problems - but I see lots of SMB logins after a crash. Looks like Windows trys to reconnect. AFAIK the connection was never lost.
The customer has a mac mini server, 16GB RAM with a Promise Thudnerbolt RAID running Mountain Lion Server 2.2.2.
Every help is highly welcome, bye
Christoph

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