Slow Performance CS 55, Indesign, Acrobat
Hello,
ever since upgrading from CS 50 to CS55 the whole suite is incredibly slow, especially Acrobat and Indesign. Phonesupport is unable to figure it out and points out that increased quality in display reduces overall performance "a little". CS 5.0 had no such problems and the computer is not a small one as well: Mac Pro 12 Core, 32 GB Ram, 512 GB SSD Primary, ATI Radeon HD 5870 1024 MB with 3x Cinema 30".
I know tripple head configs are tricky but that can not be the problem in this case, or?
*ANY* help appreciated!
Marc
John,
i think both applications share a big part: the displaying engine. i have set up a basic test: opening 5 PDFs (select all in finden, cmd+Enter > Acrobat opens 5 PDFs sequentially) and pressing CMD+Q some seconds after (This will shut down acrobat, closing all opened PDFs right after opening has completed). On my machine this takes 33 seconds with this pdf: http://www.baumarkt-ahrensburg.de/fileadmin/pdf/tipps/Bade-_und_Duschwanne_einbauen.pdf; which is about 29 seconds too long for my taste.
I have not installed any third party software in Acrobat, but was unable to test it with CS50, because a downgrade is not possible without fully de-/installing the whole suite.
I have tested repairing permissions, adding a new admin user, macCleaner, Safe-Reboot (yields even slower performance) with no success.
Opening this PDF and 4 copies (5 in total) with Acrobat Reader X within Parallels on the same machine results in total open/close time of 8sec. Which would be acceptable as well; but only on my mac not within emulation
Additionally i do not have any antivirussoftware nor other background software running...
Any further ideas?
Marc
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My System Info: properly configured (as in: everything works
or I fix it) Toshiba - XP pro SP2 – Pentium 4 - 2.3GHz
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MacBook Pro Slow Performance, Difficulty Multitasking
Hello, everyone. Thanks in advance for any help.
I have a mid-2012 Intel MacBook Pro that is very important to me. Typically, I'll have a couple of Safari windows, Mail, Evernote, Excel, Word, Calendar, Contacts, and Acrobat running at the same time on 3-4 desktops. This has been typical of my usage since I bought the computer.
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Anyway, since I can't point to anything other than my perception of slower performance, I figured I'd post my EtreCheck results to fish for suggestions. Does anything below look out of whack? Any suggestions for changes to improve performance?
Thanks,
Jake
Problem description:
Slow performance, difficulty switching tasks.
EtreCheck version: 2.0.6 (91)
Report generated October 28, 2014 at 8:41:46 AM PDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
HZ281H 1920 x 1200 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:12:3
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 749.30 GB (582.27 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB Receiver
Canon CanoScan
Lexmark Lexmark MS410d
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.0 28600 - SDK 10.7) Support
[not loaded] com.parallels.kext.netbridge (10.1.0 28600 - SDK 10.7) Support
[not loaded] com.parallels.kext.usbconnect (10.1.0 28600 - SDK 10.7) Support
[not loaded] com.parallels.kext.vnic (10.1.0 28600 - SDK 10.7) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
TileWindowsLite Application (/Users/[redacted]/.Trash/TileWindowsLite.app)
AdobeResourceSynchronizer UNKNOWNHidden (missing value)
Safari Application (/Applications/Safari.app)
Mail Application (/Applications/Mail.app)
Evernote Application (/Applications/Evernote.app)
Flexiglass ApplicationHidden (/Applications/Flexiglass.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
DirectorShockwave: Version: 12.1.2r152 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
ClickToFlash (Disabled)
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% Microsoft Excel
5% WindowServer
4% com.apple.WebKit.Plugin.64
3% mds
1% Flexiglass
Top Processes by Memory: ℹ️
180 MB com.apple.WebKit.Plugin.64
165 MB com.apple.WebKit.WebContent
155 MB Evernote
146 MB Safari
129 MB Mail
Virtual Memory Information: ℹ️
4.01 GB Free RAM
3.07 GB Active RAM
609 MB Inactive RAM
895 MB Wired RAM
557 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
CS5 or Pc Slow performance?
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Thank youCould be that your PC is sometimes looking to check things on the server, and maybe the server or network is busy/bogged down and you PC gets caught in that cycle mess.....so,
suggest next time you use Ps, set win performance monitor perfmon.exe or perfmon.msc ; setup to view graph of disk use and network activity and cpu usage.....then you may see/track a problem area.
on win7, task manager does most of the same stuff -
First off, i think it's sad that i have to use my non apple device to post this question... Why has my iPad become absolutely useless after updating to iOS 8.1? I am unable to use my mini because it crashes, slow performance, major battery drain.
Restore iPad to Factory Default; do not restore from backup. It may be the cause of the problem.
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Hi,
I am running into slow performance of a particular page in portal, there are multiple sites hosted on the portal but these all have static text and are very quick to load but the one page with discoverer portlets and a web-clippping portlet is taking ages. If I run these reports on their own they are instant. Has anyone had similar problems with 9.0.2 portal and the discoverer reports ? I tried to identify a particular report that may be the culprit by deleting them one by one and to no avail. After a few hours effort I found the design mode was hanging as well. Again, just for this 1 page.
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Thanks for any help,
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This is a DELL PowerEdge R820 / 256GB RAM / 4TB onboard storage configured as Remote Desktop Services Host /TS... running QuickBooks, MS Office 2010 STD, Symantec EndPoint Protection (basic antivirus installation ONLY)... 1 month old server... SUPER fast,
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without antivirus.....
Any ideas will be great as of how to troubleshoot the slow performance....
Thank you!Hi,
As Sam suggested, please check if there any issue occurred in hard drive.
On current situation, please also refer to following steps and troubleshoot, then check if we can find more
clues.
Please check if you have installed all necessary updates for the Windows Server 2012 R2.
Please
perform a clean boot to check if there has software conflicts.
Please use Resource Monitor to troubleshoot and check if we can find some more details.
Using Resource Monitor to Troubleshoot Windows Performance Issues Part 1
Using
Resource Monitor to Troubleshoot Windows Performance Issues Part 2
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu -
Slow Performance - Java Related?
This is an old box that I bought used recently, but the system install is recent. The system performs very slowly - about 50% of the speed of comparable Mac's in the XBench database. If I use Xupport to manully run "All" of the system maintenance crons I get some improvement, but it quickly goes back to being slow.
Looking at my logs I have a "boat load" of Java errors under CrashReporter; there will be a string of "JavaNativeCrash_pidXXX.log" entries - many of them, as follows:
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : Bus Error occurred at PC=0x908611EC
Function=[Unknown.]
Library=/usr/lib/libobjc.A.dylib
NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.
Many of the line entries that follow, but not all of them, refer to SargentD2OL, which is a Java app, which I installed, but it did not work properly so I removed it. Yet I continue to get Java errors that refer to this now non-existant app.
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G4 AGP Graphics Mac OS X (10.3.9) 500 MHz, 512M RAMSorry to take so long to respond, but other issues in life have demanded my attention.
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I have two drives, each with a 10.3.9 install. One works fine, scores around a 17 on XBench, the other scores a 9 to 10. So it appears to be a software problem. The slower install is a drive from a iMac G3 that has been moved to the G4 - are there issues with this?
My favored drive is the prior G3 one (newer and faster than the other drive that system tests faster in XBench) - it has my profile and all my info on it. It worked fine in the G3 - no problems.
Thanks for the help,
G4 AGP Graphics Mac OS X (10.3.9) 500 MHz, 512M RAM, ATI 8500 -
Slow performance on a iMac 27" (maybe originated by the HDD)
Hello,
Well, I've had my iMac for 10 months now, but have never really paid attention to its performance since it was my first Mac and I was upgrading from a quite old computer, so it obviously proved to be a far superior machine.
However, I noticed the problem when I started to be more critical with my machine's performance (this triggered by the fact that I bought, some months after, a MacBook Air which flies beyond time and space). Curious about this, I requested a friend to do a benchmark test with Xbench resulting in his machine (another iMac 27” with comparable specs) clearly outperforming mine. Even the Air, with its slower processor and smaller RAM, has a relatively close performance.
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A little bit on the background info: I have two partitions: one for Bootcamp (since I was migrating from Windows, I had some software that I wanted to use there: Matlab and Office, basically, and then some smaller Windows-only programs).
Derived from the benchmark test, I think I might have isolated the problem to the HDD (not sure though!).
SO THE QUESTIONS ARE:
1. How can I verify that the slow performance is due to the HDD being defective/badly configured/etc.?
2. Has the Windows Bootcamp Partition any effect on my machine’s performance under MacOS? (I would assume not, but you never know!). I have more than 1.3 TB free space left
3. What kind of corrective measures should I take?
4. Any other type of advice will be warmly welcome: I will try to do some PRAM and SMC resets but I am not counting on it. I had also ran the disk utilities and there were no permission errors (not so sure what this means, but I’ve read that it is supposed to be good news.)
5. Any extra info you might need, lemme know!
Greetz,
Víctor.
PS: Sorry for the loooong post. I tried to be thorough!1. How can I verify that the slow performance is due to the HDD being defective/badly configured/etc.?
Run Apple Hardware Test: http://support.apple.com/kb/HT1509
2. Has the Windows Bootcamp Partition any effect on my machine’s performance under MacOS? (I would assume not, but you never know!). I have more than 1.3 TB free space left
Probably not but 1.3TB of free space left on the total HD is not enough for OS X, OS X needs a minimum of 10-15% free space! If you mean 1.3TB of Windows space I'd recommend posting that question in the Boot Camp forum.
3. What kind of corrective measures should I take?
If the drive is failing per the AHT then it's covered by warranty and will need to be replaced. Remember back up!!!!!!!!!!
4. Any other type of advice will be warmly welcome: I will try to do some PRAM and SMC resets but I am not counting on it. I had also ran the disk utilities and there were no permission errors (not so sure what this means, but I’ve read that it is supposed to be good news.)
Can't hurt, make sure you read the instructions carefully and execute the tests exactly as they are described for Intel based iMacs.
5. Any extra info you might need, lemme know!
If you no longer have a need for Windows on your iMac I'd recommend removing that partition using Boot Camp Assistant. That may correct your problems.
I would also recommend checking if System Preferences - Startup Disk and see if your internal HD is highlighted as the Startup Disk.
In addition I would recommend checking your Login Items (System Preferences - Accounts - Login Items) and delete any applications you don't need launching at Login. -
Slow performance-CS4, why?
Hi,
I have a Q9450 proccessor, Vista 64 bit with 4GB ram. ever since I installed CS4, things are going a bit slow in PPRO, and I don't understand why?
For example, scrubbing or playback in the timeline have become painfully slow, and sometimes, I see leftovers of the marker, as if I don't have enough memory (it's hard to explain in writing... I hope
you got it). Overall, all the symptoms shows I don't have enough memory, because of the slow performance, but it doesn't make sense, cause I have 4 GB, and in CS3 it all worked great.
Any suggetsions?worked just great...
I don't get it.
I googled a bit and found this thread:
http://dvxuser.com/V6/showthread.php?t=149929&page=4
read what Dave Helmly at Adobe had to say (below):
YES we use all Cores for playback , effects, and rendering for both Mac and Windows.
I highly recommend switching to Vista 64 if you are a Windows user (Mac guys are OK with 10.5.4 or higher) Vista 64 will allow Production Premium CS4 to run using more than 4GB of Ram (XP/Vista32 Limitation). As with most NLEs, there are several programs running at the same time to give you the NLE experience. CS4 now allows each process to take up to 4Gb of RAM. If you have 16GB of RAM, then 4 processes can take up to 4GB each. This is a HUGE advantage over CS3. What are some examples of processes? DynamicLink, AfterServer, Photoshop Server, Adobe Media Encoder, Titler, Playback, Capture, Importer, and many more. I tell most people to count on buying 8GB minium.
So maybe I have to add more ram, in order CS4 to run properly...
Roy -
Slow performance LR 1.3.1 (Library Module)
LR 1.2 is running OK on my iMac. A while ago I tried LR 1.3. The upgrade really slowed down performance. Mostly a lag in the sliders and navigation tools in both Library and Develop modules that made it unworkable to me. I changed back to LR 1.2.
Since I want to import Canon G9 RAW files into LR, I upgraded to LR 1.3.1 recently. Performance of sliders and the navigation tool in the Develop module seems the same as in LR 1.2 (or maybe even a little better). Which means it is OK (workable). It still shows the blur when navigating a 100% zoomed image though. But the navigation tool in the Library module still has the same slow performance as it had in LR 1.3. Unworkable!!! I tried everything: optimizing, new catalog, rendering previews, etc.
I need the Library module to work smoothly (as in LR 1.2) in order to compare images at 100% zoom. I am afraid I have to go back to LR 1.2 again and find another solution for my Canon G9 RAW files. Most inconvenient. I am very disappointed. Especially, since Adobe showed they CAN get it right with the Develop module in version LR 1.3.1...
Oh yeah, my system specs:
iMac 2.16 GHz Intel Core 2 Duo
3GB 667 Mhz DDR2 SDRAM (2GB + 1GB)
232,89 GB Harddrive, 113 GB available
ATI Radeon X1600 128MB
Mac OS 10.4.11
Please Adobe, make the Library module run as smoothly as the Develop module in version 1.3.2...The preview folder is 2,11 GB big. The .lrcat is 47 MB big.
I opened a new test catalog. I imported 326 images. After the import I rendered 1:1 previews. It took a long time. Real memory used was between 700-1000MB. Virtual memory used was between 1000-1400MB. When it was done rendering it still keep on using 700MB real memory and 1000MB virtual memory. I had to close LR and restart. Real memory after restart was 75MB real memory and 375 virtual memory.
But it didn't matter. The lag in the navigation tool of the Library module was still there.
I noticed that when clicking in the navigation window there was less delay as when I slide the white square in the window (in Library module). In the develop module this seems the other way around. Sliding showed less delay than clicking.
What's going on here?
I also have a MacBook. Performance seems much faster than on my iMac overall. After creating a new catalog and rendering 1:1 previews, the lag in the navigation window seems less than before. But it was still there... -
Slow Performance Weeks after Encryption
I encrypted my organization's laptops several weeks ago and did not return them to users until after I could tell by device performance that the bulk encrypting task had completed. I have two users that are experiencing extremely slow performance on their systems. When the users are typing anything like a Word document, upon each keystroke they see the Windows 7 "circle" icon at the mouse cursor. This seems to come and go several times over the week, and every few days we are getting a request to resolve the issue but after restarting the behavior may not act up anymore.
I found a TID suggesting to change HKLM\SOFTWARE\Novell-FDE\Parameters\ThrottleEncryption to a lower level like Idle or BelowNormal. Is there anything else that I should also try? Thanks!Yes, but nothing from Novell yet - I will keep pushing them forward and let you know if I get some results.
-j-
>>> Jim Koerner<[email protected]> 8.3.2013 15:29 >>>
Sounds like you have a SR going on this also. Have you heard anything on a
fix? Mine has been stagnant for a while and I just bumped it to see if
anything has been figured out or if more info is needed from my side. Hope
to here something soon. This is a pretty severe problem especially when it
happens multiple times to a machine.
Jim Koerner
Server - ZCM 11.2.2 MU1 and Internal Database on Win2008R2x64
Client - ZCM 11.2.2 MU1 on Win7SP1x64 and WinXPx32
"Jouko Oksanen" <Jouko.Oksanen_re@move_efore.fi> wrote in message
news:513713E9.13C8.00F6.0@move_efore.fi...
Hi,
We have had (maybe) similar issues with our FDE setup that FDE policy
assigned devices tend to loose the policy and start to do disk decryption
and suddenly get once again the policy back and start to encrypt again. This
could be found from "ZCM agent, Full disk encryption, about, Agents status,
Settings, on section "Emergency Recovery Information" you could see events
'Zone Changed' what according to Novell support meant that the policy was
"re-initialized / changed" even our policy counter have not changed = policy
got lost in some phase.
We are now suspecting that there is some issues with the policy service that
plays tricks on us.
-j-
>>> Jim Koerner<[email protected]> 20.2.2013 19:57
>>> >>>
In ZCC on the devices that you are having issues with look at the Emergency
Recovery tab and see if you have multiple listings in here that corresponds
to the slowness. If so your devices are decrypting and then re-encrypting.
Your mention of being asked to reboot leads me to believe that is what is
happening to you.
I have had a few SRs going on this one for a while and it got bumped to
backend but no info in a month or so.
Jim Koerner
Server - ZCM 11.2.2 MU1 and Internal Database on Win2008R2x64
Client - ZCM 11.2.2 MU1 on Win7SP1x64 and WinXPx32
"marklar23" wrote in message
news:[email protected]...
I encrypted my organization's laptops several weeks ago and did not
return them to users until after I could tell by device performance that
the bulk encrypting task had completed. I have two users that are
experiencing extremely slow performance on their systems. When the
users are typing anything like a Word document, upon each keystroke they
see the Windows 7 "circle" icon at the mouse cursor. This seems to come
and go several times over the week, and every few days we are getting a
request to resolve the issue but after restarting the behavior may not
act up anymore.
I found a TID suggesting to change
HKLM\SOFTWARE\Novell-FDE\Parameters\ThrottleEncryption to a lower level
like Idle or BelowNormal. Is there anything else that I should also
try? Thanks!
marklar23
marklar23's Profile: http://forums.novell.com/member.php?userid=5123
View this thread: http://forums.novell.com/showthread.php?t=464262 -
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