So what do you do when you win an auction & the seller then cancels the sale & relists the item?

Question

So i 'won' an open auction for a watch bracelet at a cost of GBP 2.00 from a vendor on the UK site last week. Got an email saying shipping cost would be GBP 8.00.  Responded within 2 hrs with a no problem, just send me an invoice with the shipping costs included so that i can pay for the item.  Next day, seller cancelled the sale & relisted the item with a minimum price of GBP 20.00.  The seller (Margo5415) wont complete the sale claiming she "didn't think i wanted the item" ?   I protested but to no avail as it seems obvious to me that the seller felt the item would (and should) sell for far more than GBP 2.00. Matter & vendor were reported to ebay but as usual, ebay wont do anything about the sale nor penalize the seller. (Hey they make $$ off these sellers and the more it sells for the more $$ they make).  Ebay simply told me they would 'investigate' but to leave negative feedback for the seller which i did. I wont go into how many times i had to re-explain the situation to the help desk person and had to listen to them say  'dont worry, we are here to help you'.       Is there no other recourse here at all?  

Answer 1

reid4311 wrote:
.... As for carts, I never use them. If there is more than one thing from a seller I buy the first then in checkout you see view other listings and I go that way. Then I request an invoice.Are you doing this through your Purchase History? I thought Immediate Payment was required for all Buy It now listings but perhaps that rule has not yet come to ebay.co.uk.                                                                                                                                                                                                                      mikeandterri1987 wrote:I did ask the seller (before i bid on the item) if they would ship to Canada and they said yes but the postage amount would be adjusted and then they sent another email the next morning (final day of the auction) to say the postage to Canada would be GBP 8.00.  I was okay with that amount and said so in my response to them.I'm not out anything other than not getting the bracelet but it just **bleep** me off that the vendor can offer up an auction like that & then cancel it if they dont like the final sale price and simply re-list the item with no consequences other than one bad feedback. When those circumstances are clear like these were, ebay should penalize the seller.                                                                                                                                                                                                                       I agree that makes the actions of the seller all the more scatterbrained and unprofessional. For the sake of argument, what do you think would serve as adequate punishment for the seller in this case? What more should ebay do? Revoke their ability to sell altogether? Fine them? Unless ebay.co.uk is run drastically different than ebay.ca, the seller in this case would have gotten your negative feedback which gives them an embarrassingly low rating PLUS a defect from ebay for cancelling the transaction. The point of your feedback is to warn other buyers; the point of the defect is to flag them for ebay as being a risky seller. What more would you, as the wronged party in this, like to see happen? Nothing will get this item to you now unless you're prepared to pay the new price and the seller hasn't blocked you. I'm genuinely curious; the question is not intended to sound belligerent. Please don't take it as such.