Solution: Sharing Greyed in Workgroup Manager

I noticed there were a few different posts on this issue, but none of them with a solution. I would've replied to them but they were archived.
The simple solution is to kill or force quite the process pmTool. pmTool is a helper application for Workgroup Manager. It gets confused after awhile and just needs a fresh start. A restart will accomplish the same thing, but if you're running a busy server like mine, that's not an option.

Hi,
I'm very new to osx server. I am relying on my ICT guy at my school to sort this problem. He cannot fix our greyed out buttons in WGM and is suggesting a fresh/clean install. I cannot let this happen as it means down time and I have kids with coursework deadlines etc....
I have tried restarting the server but this still makes no difference. I will try the other thing you mentioned tomorrow. Is there anything else you can think of? I am running 10.4.8. Would re-installing the OSX server 10.4.8 update cure anything?
We only set this system up 2 weeks ago so I don't have a suitable backup to use instead. The backup has the same problem.
Any help would be most appreciated.
Thanks
Chris

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How to you "publish" Bonjour Shared printers using Workgroup Manager?

Dear Friends,
Hello. We have just spend considerable time setting up Mac OS X 10.6.4 server to host some printers to our Mac clients (previously we had used a Windows print server but it was too slow and inflexible). We have the printers we need set-up and shared out as Bonjour Shared printers because that sends out all of the duplex setting we need. I have tried to "publish" these using Workgroup Manager and they do not show up on the list. How do you "publish" these printers using WGM? NOT: We can't just let people select "nearby" printers because we want to set a default and use kerberos security.

Eric T Gadsby wrote:
Anthony,
Thank you for you help. The procedure you outline is what we have attempted to do. We add the Bonjour-shared printers to a client and then open Work Group Manager on the same computer but when you go to the "Printing" pane of "Preferences" the printers do not show under "Available Printers", neither do USB printers.
Hope this clarifies our problem. We would like to use Work Group Manager as advertised but it doesn't seem to be working for us.
Welcome to my world…
This 'bug' has existed for several major versions of Mac OS X Server (10.6, 10.5, and maybe 10.4). I did report it more than once to Apple as an official bug but they don't seem to 'get it' despite my best efforts.
You can do the following
Add a printer directly to a computer running WGM,
Then use WGM to 'push' the printer out to clients,
The model of the printer will then also be pushed out to clients so they automatically select the correct driver but not the correct paper tray/duplex/etc. settings.
You can do the following
Add a Mac OS X Printer Server queue to the computer running WGM (which must not be the same computer acting as the Mac OS X Printer Server) if you do this via the Bonjour advertisement of the queue then it will not get the model, or any settings from the print server.
You can then push this queue out to clients via WGM
You cannot do the following
Add a Mac OS X Printer Server queue to the computer running WGM (which must not be the same computer acting as the Mac OS X Printer Server) if you do this via IPP, then the WGM machine will get the model automatically, but not any paper tray/duplex settings.
However this queue cannot then be seen in WGM and therefore cannot be pushed out to clients.
Apparently doing custom XML, would allow also pushing out printer settings, but this is so far from 'the Macintosh Way' that only a masochist would do it.
This area is one of the few where the Mac is significantly worse than Windows, it is an area that Microsoft (mostly) sorted literally decades ago. Not only in the Windows world can you push the printer model, and the printer settings, but you can even if needed push the entire printer driver out to the (Windows) clients.

Workgroup Manager: Sharing is Greyed Out

Having re-built a 10.4.11 Server OS, migrated data from the old drives onto the new ones, installed users, got it up and running, I now find I have a problem where the Sharing icon on the Workgroup Manager is greyed out, and thus I can't get into it to adjust sharing settings, add things, etc.
Currently, users seem to be able to mount all the shared volumes, because they were setup before this issue started, and I turned up the ACL's as well. However, I'm concerned I won't be able to make changes or updates. Is there something I've done or missed that's caused the Sharing to suddenly become greyed out and inaccessaible from Workgroup Manager? And more importantly, is there a way to correct the issue?
Thanks in advance for your insight!

I found the answer to my own question from another discussion:
http://discussions.apple.com/thread.jspa?threadID=1970581&tstart=0
When opening the Workgroup Manager, type in 'localhost' for the address.

Sharing grey'd out in Workgroup Mgr, terminal way to renable sharepoints?

Y'all:
After performing some controller card resets on one of our Xserve RAIDs last nite, the lovely Workgroup Manager has the 'Sharing' grey'd out and unable to configure. Then after a half-hour of general troubleshooting, and an hour on the phone w/ Apple premium... they say it's time for a rebuild.
The Apple rep believes that the reason this may have happened was that we had root disabled in NetInfo (something we've had for quite sometime). He said that doing so (which is not the default, however it IS the default in Mac OS X workstation) is a bad thing on the file server for unspecified reasons.
So...
- anyone have any experiences/suggestions on how to troubleshoot bringing back the Sharing button?
- or, anyone know how thru the terminal to enable shares?
- and/or anyone care to comment on why root should not be disabled on OS X Server?
Cheers,
J.
Joe Russell
[email protected]
SF CA
many many Macs

To enable shares through the terminal do
sharing -a /SomePath/ShareThisDirectory
More info in Apple's Command Line Administration manual, available from http://www.apple.com/server/documentation/ and also from typing 'man sharing' at the server's terminal, which is where the example came from.

I am using workgroup manager to restrict access in the finder to students, i have selected basic finder this seems to work when you try and launch finder, but when you are in another application eg safari and select open you can see shared devices

as well as shared devices you can see locations etc in the side bar. i know you can edit this in finder preferences or simply drag them off and they will be removed but i want to remove them as a student logs on. i know you can edit the finder plist file in workgroup manager but i do not know what keys i need to add to remove these options and the keys are not there as default can anyone please help any ideas on how to achieve this would be great

Please post in the Photoshop forum.
http://forums.adobe.com/community/photoshop
Bob

Enable File Sharing via Workgroup Manager

Is there a way to Enable File Sharing and it's AFP and SMB options using Workgroup Manager? If not, can it be done through a command prompt? I several hundred Mac Notebooks and IMacs and I refuse to configure them manually.

https://discussions.apple.com/community/servers_enterprise_software

Workgroup Manager "Unreachable host" at login

Hi, I have a problem where Workgroup Manager won't let you authenticate to your server. Happens both locally on the server and remote.
Using View Directories in Server-menu "Com+D" gets you in, and here you are able to "unlock" your directories, i.e. authenticate in both local and LDAP domain.
A restart usually fixes this, sometimes it takes two or three. Has anyone else seen this, or have a solution to the problem.
Regards
Patrik Jerneheim

There are a number of things that could be going on, so I will start with easy ones.
-- Are you authenticated to the directory server? You can authenticate to the local machine and that has tripped me up before.
-- If you have replicas in place for OD, you may want to make sure that everyone is seeing the correct server and that the directory information is syncing properly to the other servers.
-- Are you having issues binding computers to the OD at all?
-- lf you use the Web Service, can you authenticate with the users that you have?
-- Do you use any port mapping and is 548 open for AFP sharing on your network?
-- Are you sharing to the correct folders on your storage or has the storage been moved or modified?
These are the steps that I have taken that have helped. My apologies if you have already gone there.
Good Luck.

Can not locate Workgroup Manager; possibly not installed?

Here's the story:
I'm trying to get my new camera software installed and one of the steps is to launch Image capture.
Image capture gives me an error saying: "No Image Capture Device connected."
Apple says to fix this I need to open Workgroup Manager (in /Applications/Server/) and change some preferences.
But, I can not find Workgroup Manager for the life of me. I used spotlight with no luck. I also don't have a folder in Applications titled Server. This worries me and makes me wonder if the program could have been deleted or not installed at all?
Any suggestions on how to find WgM would be welcome.

Whoa... somebody got confused someplace... I wouldn't guess you are running OSX Server on a MacBook, but the oSX CXlient instead, so no idea how Apple came up wih that solution.
You likely should not have a Server folder there, nor the APP they speak of.
What kind of Camera exactly, and how does it connect?

Open Directory - Unable to login Workgroup Manager

I am unable to login to Workgroup Manager with my diradmin account.
I know the password is correct.
This is on Mac OS X Lion 10.7.2
Everything was working fine last night, but then it stopped functioning. I am able to see all the users, but they are greyed out. When I try to login, I get "The login information is not valid for this server"
The LDAP log shows a bunch of the same errors that it did not show before.
slapd[76]: SASL Failure: GSSAPI Error: Miscellaneous failure.
Please advise. Thank you.
Samson

Try logging in to Workgroup Manager using the local admin account not the diradmin account. If this works, then try accessing the /LDAPv3/127.0.0.1 choice using the diradmin account.

Problem with home directories NOT in Users and Workgroup manager

I am setting up a Leopard server (10.5.3) with the users directories in /h1. This is mounted as /Volumes/h1.
It is exported under AFP as /h1.
When I try to get Workgroup manager to create a home directory, I can enter the home directory as:
afp://quattro.innocon.com/h1
path is 'user'
Full path is:
/Network/Servers/quattro.innocon.com/Volumes/h1
However, when I try to log in as this this user, it says that the directory /Network/Servers/quattro.innocon.com/h1/username does not exist.
I cannot seem to figure out why the 'Volumes' part of the full path is being lost.
Any ideas on how to get this right?

have you checked to see if /Network/Servers/quattro.innocon.com exists?
I'm having ALOT of issues with automount not picking up on the mount-maps set by Open Directory.. If anyone has any solutions on this it would be great.

HT1338 XSERVE 10.6.8 is running very slow, and Workgroup Manager is not responding

XSERVE 10.6.8 is running very slow, and Workgroup Manager is not responding. There is no more updates to download.

munish khanna wrote:
1. upgrade to lion, which should over write previous software and the reasons for it being slow.
No, you don't want to upgrade over a buggy system, Lion has issues of it's own that will only complicate matters, plus Lion is slower than Snow Leopard.
Learn all the pitfalls before you upgrade to Lion, like all your Rosetta/older programs will no longer work and more.
Leave Lion for a new hardware purchase is my advice, it's still got plenty of security and other issues.
For your performance, your likely better off replacing the hard drive with a 7,200 RPM model and maxing the RAM, download the free MacTracker to find out your specs, and OtherWorld Computing is good for videos, tools and parts.
http://eshop.macsales.com/installvideos/
2. Format the hard disc and reinstall snow leopard.
That will work, provided your data is off the machine first.
Now how do i reinstall snow leopard as it was an online purchased upgrade from leopard.
The 10.6 Snow Leopard disk that you upgraded 10.5 Leopard from actually has the full OS X 10.6 on it.
All you have to do is stick the disk in and hold the c key down while booting, use Disk Utility to erase the entire drive, quit and install 10.6.
Of course your not going to get the free iLife that came with the 10.5 grey disks, see if you can first install 10.5 with the same methods, then setup with the same user name as before, then upgrade to 10.6
I think Apple nulled booting off the 10.5 disks, but it won't hurt to try.
Another method would be to install 10.6 fresh by itself, then use the program called Pacifist to extract iLife from the 10.5 disks.
http://www.charlessoft.com/
Read here for plenty of how to's
https://discussions.apple.com/message/16276201#16276201

Can't create computer account in Workgroup Manager

Hi everybody !.
I am installing a new Xserve with Mac OS X Server 10.5.6 and I am having some trouble with computer accounts in Workgroup Manager.
I have a couple of PCs with Windows XP that I have added to the Windows domain created by Mac OS X Server with no problem,and they do appear in my computer account list, with the name PC_NameX$.
My Xserve also appears in this list with the name ServerName.DomainName$
But my iMacs (with Mac OS X 10.4.11) are not listed. When I try to create their accounts, I write their names and their MAC address but when I push the button "Save", Workgroup Manager says that I can't create this account because there is a computer with that name and that MAC address yet.
I can't find a solution for this problem by myself. Could anybody give some advices to solve it ?.
Many thanks.

Hi Mabel,
In my computer list appears my Windows computer names (followed by a "$" symbol, i.e., name$) and my Xserve name followed by domain name and a "$" symbol, i.e, name.domain$. Finally, there is a Guest account I added a few days ago (without "$" symbol).
No iMac is listed here. When I try to add them manually, I write "Name", "Short Name" and "Ethernet ID" fields, and when I push "Save" button, I get this message:
"The name you have chosen conflicts with a name assigned to another computer. You can’t assign the name “Pollux” to two different computers. Remember that names are not case-sensitive when checking for conflicts." (Pollux is the name I gave to one of the iMacs).
If I change this name and use another one, but I don't change "Ethernet ID" and then push "Save", the message is:
"The ethernet address you have chosen conflicts with an ethernet address assigned to another computer. You can’t assign the ethernet address “00:17:f2:d3:38:95” to two different computers."
So, It seems that WGM knows Name and Ethernet ID from this iMac because it does not let me type them again, but I have not typed this information before nor the iMacs are listed in computer list.
This is what I don't understand.
I have have read chapter 6 "Setting Up Computers and Computer Groups", the one that starts on page 105, from top to bottom. I have not found a single clue that helps me solving this problem. Here explains the procedure when everything is working properly.
Finally, another piece from the puzzle. There is an iMac, that always connects to Directory with Airport interface. I have tried to add this iMac, manually. Well, I get the name conflict message, the Ethernet ID conflict message (with its airport id) and... an Ethernet ID message when I type its Ethernet ID. It seems Directory knows this Ethernet ID even, it has never been used to connect to it.
Is there some detail I am missing ???.
Kind regards.

Workgroup Manager doesn't create home directories for OD accounts

I'm having an issue where home directories aren't created for OD accounts. My setup is as follows, the home directories are stored on the OD Master (the only Apple/OD/AD server on the network), and the home directory paths are filled as afp://192.168.1.254/Customers, fakeuser, /Users/Customers/fakeuser
This same pathing scheme works fine for local accounts, however for OD, clicking Create Home Directory and saving the account does nothing (no errors, nor folders created). If I ftp into said account, I wind up being directed to /Users (definitely not the expected behaviour)
I am deploying a web based upload system that I want to authenticate against OD users so as to share home folders and permissions with the ftp server, once I have this figured out I will be migrating a bunch of accounts to OD from local.

In addition to potential DNS issues, it sounds like you may be using the wrong procedure to define the users' home directories. You should never have to specify the paths manually; instead, define the share point ("Customers" in your case) to be automounted, and then it should automatically show up in the list of available home folder locations, with all the necessary paths predefined. Here's the full procedure:
1. Run Server Admin, and select: the server name in the sidebar -> File Sharing in the toolbar -> Volumes & Browse under that -> navigate to the /Customers folder in the column view.
2. Make sure the folder is being shared (with it selected, you should see an "Unshare" button near the top right of the window); if not share it with the Share Button (then Save the change).
3. Select the Share Point tab under the file browser (NOT the one above it), and select the Enable Automount checkbox. A dialog will open asking for the automount details; make sure the Directory is set to /LADPv3/127.0.0.1, Protocol to AFP, and Use for is User home folders and group folders. OK the dialog, and be sure to click Save to make the change take effect.
4. Run Workgroup Manager, and select Accounts in the toolbar -> Users (single person icon) tab under that -> some user account(s) you want to configure under that -> Home tab on the right.
5. Select (None) from the location list and click Save (this wipes out any current setting, so we can rebuild it correctly).
6. The Customers share point should be in the list of available locations (due to being configured for automount); select it, then click Create Home Now, and finally Save.

Unix and workgroup manager in 10.4 & 10.5

hey folks:
since we don't have an OD master, we're running workgroup manager (WGM) locally on about 40 macs to manage access to certain system pref panes. we also prevented opening of WGM on each machine except from the root account.
i'm looking for an elegant way to use the command line to UNDO this work and push that solution via ARD. right now i've tried running these lines of code:
sudo rm /Library/Preferences/DirectoryService/*
sudo rm -dr /Library/Managed\ Preferences
sudo dscl . -delete /Config/mcx_cache
and this works, but only temporarily. while it immediately allows access to ALL system preference panes, if the machine is restarted, WGM re-asserts itself and the managed prefs are, once again, put into play.
i want to avoid going to each machine, logging in as root, launching WGM and unselecting the choice i made some years back to manage the system pref panes.
any thoughts?

Here is how I got mine to work, I figured ill share since it was driving me crazy...
open workgroup manager
Click "cancel" on the login window (with the grayed connect)
from the menu click on "server -> view directories"
workgroup will load in "not authenticated" mode
click on the lock symbol on the far right
enter your diradmin or admin user name and password
This seemed to do the trick for me, hope you have the same luck I did.
Now I want to know why it stopped working in the first place

Workgroup Manager loses all passwords when the Xserver is rebooted

Hi all.. I'm a newbie with Mac server, an MCSE and former Network Adminstrator of an all Windows domain, now in a mixed environment and responsible for the Mac server/clients as well as the Windows server/clients.
In January we attempted a migration from Panther server to Tiger/Xserve, on a brand new server. It appeared to have worked, and users were able to log in successfully after being created in Workgroup Manager, and given passwords.
Our problem is huge!! We cannot reboot this server!! Therefore, we cannot do upgrades, for just one problem. What happens when we reboot is that ALL passworeds in Workgroup Manager have to be entered again!
Any help will be gratefully appreciated!
High School XServe Administrator

Tony,
I wish to thank you for the helpful comments/suggestions to download the article at:
http://docs.info.apple.com/article.html?path=ServerAdmin/10.4/en/c3gs4.html
It was an excellent quick guide that I followed to the letter, and then I called Apple Support and was able to further troubleshoot our server/client connection issues. When I left at the end of the day, the server is in great shape, although we still have some connection issues and tomorrow one of our Mac teachers who used to manage our Mac server will show me how to re-create the shared folders/shares and then add the users to the shares.
The good news is that the users are now semi-connecting, with the peppermint-stick progress indicator, but then a failure message that refers to the shares.
Your link to the article was a terrific start for me, and the Apple technician was most impressed that I had already covered all of the suggestions in that article when we spoke.
Thanks... one more post after a complete success, hopefully tomorrow... which I will probably spend re-creating all users and shares..
High School XServe Admin

Solution: Sharing Greyed in Workgroup Manager

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