Some report fields not displaying when users view reports in a Citrix

Hi All, got a weird one.
We have an app developed in MS Visual Studio 2007 that utilizes .NET crystal reports. Our users access these reports through citrix. Most of teh time, most people can view these reports correctly. SOME of the time, however, certain fields will disappear. The report still runs the same (grouping, ordering, etc) but key information is missing.
After re deploying the reports and / or clearing the user's roaming profile then everything is good for a while, so I know it has something to do with a temp or cached version of the report. is there a way to set .net crystal reports to NOT cache AKA create new every time?
Any assistance would be greatly appreciated!
JOhn.

Hi John,
Yes and Yes.... 14 years...
Multiple Commands and multiple data sources without being linked can cause problems if you also use SQL Expressions. If you try to add more than one data source in the Designer you'll get a pop up warning about server side grouping and SQLExpressions can not be used.
But I don't think this would be the cause. May be a result of the option logically internal to CR but I don't think the data source would be the issue, again you said the info is there just not displayed.
Do they have access to run your app without going through Citrix? Possibly running your app using Remote Desktop. Could rule out if it's a CR issue. I think this may be a GDIPlus problem, it is the dll that renders the page and could be dropping the objects. I know MS has been patching it lately to plug security holes....
One option, if they can, is to use [Modules |https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip], get then to run it when the reports are working and then again when they are not and see if there are any dll differences...
I have heard of a few other cases with Citrix and I believe it was narrowed down to being a Citrix problem and that was as far as we could take it....
Process Monitor may help but if it's random it's a lot of info to go through to determine the cause.
Maybe logging a case with Citrix might help also....
Thanks again
Don

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