Sometimes if receivers of my mail click 'answer', my email adres is not appearing automaticaly. What to do about that?

Question

I f i send a message to more than one person it hapens that a few of them do not get my adres when answering. First I thougt is was because i used templates, but this week it also hapened without using a template.

Answer 1

If you sent the email, it must have had the 'FROM' email address correctly inserted. I presume this is your email address.
If you want people to Reply to a specific email address which is different to the FROM email address, do either of the following:
'''To add a Reply-to email if different from the FROM email address in only that email.'''
Open new Write email
The auto selected will show a TO field
you can click on that to see a drop down selection of options.
Select the 'Reply-to' option.
'''This inserts a Reply-to in every email you send:'''
Tools > Account Settings
select the mail account name
It will say:
'Your Name': Your name should already be inserted here
'Email address': your mail account 'FROM' email address should already be here
'Reply-to Address:' Add the 'Reply-to' email address if different from 'Email Address'.
You could try inserting your email address in the auto Reply To Address field, to see if this overcomes issues for other people. It will do no harm, but should not be necessary.
click on OK
If the recipient receives the email then clearly it had the correct FROM and TO details.
No one can guess what is going on. They may be using different email clients or viewing via webmail. Your recipients need to check the source view of the email sent to them to check it has all the correct information. If they continue to have issues, they need to ask what is wrong with the email client or webmail server they are using.