Special/Swedish characters in an AXL request

Question

Hello,
I am developing an application that is adding a user to the Call Manager (4.1). When I try to add a name with swedish characters (???) the CCM changes them to question marks "?". I have tried adding the swedish characters unicode encoded, ? = &#246, but then I get a AXL syntax error.
Adding the names with swedish characters using the normal CCM interface works fine.
Any idea what I could be doing wrong?
Thanks in advance
Tomas

Answer 1

I believe it would be helpful if you share the code that writes the axl requests (I asked which ones you used.. you did not reply so far).
Here's an addUser request that uses an ? and a ? and my code - based on the java code from the sdk to make axl requests- has no trouble sending it.. and the user is created with the proper characters:
http://www.cisco.com/AXL/1.0" xsi:schemaLocation="http://www.cisco.com/AXL/1.0 http://gkar.cisco.com/schema/axlsoap.xsd" sequence="1234">
H?nsliB?nzlihbue1234512345
However, if you do a getuser, and use the same code to send / receive requests, the result will be distorted.. that's because data from the dc directory comes back UTF-8 encoded, whereas data from the database comes back as Latin (that's the default character set on your and my computer).. since the request can be sent without making any changes, that means you don't need UTF-8 encoding.. you should not do anything with the encoding, unless your default character set isn't Latin1 (it's the default throughout Europe.. even if you have an English OS, as long as the regional settings are for a European country, you'll have the proper character set..
Don't forget though: getXYZ comes back latin encoded if the data is from the SQL server, and UTF-8 encoded if it's from the DC directory.. so you have to tell the stream reader that the data is utf-8 encoded when you do a getuser (at least for ccm 4.1.3).