SQL 2008 R2 Setup Scale out deployment issue

Question

Hi All.
Just trying to add a new server to an existing SSRS installation in the form of scale out deployment, the installation is done the instance names called the same and now on the new server, within the scale out deployment section, I can see its status as
joined. On the old originals server, it doesn’t show the new server as joined.
When I run the command RSKeyMgmt.exe –l
I get the message
Unable to locate the Report Server Windows service for instance MSSQLSERVER.
When I go to the server i.e the new one and try navigate to the reports section. I get this error.
The permissions granted to user XXXXX are insufficient for performing this operation. (rsAccessDenied)
On the Report manager Section within Reporting services configuration manager, when I goto the link it simply prompts me with a username/password prompt and it never works even after supplying the correct credentials.
It appears as though I set it up such that it joined the scale out deployment before backing up the encryption keys from the existing server and then restoring it onto the new one. What I am now trying to do is delete the new server entry and start the process
again to restore the encryption key and then only join the scale out deployment.
The issue here is that RSKeyMgmt.exe –l isn’t showing that the server is registered.

Answer 1

Hi MrfLinstone,
According to your description, you get the above error when navigate to reports. Right?
Based on the error message, you may not assign the permission to the current use for accessing the target report server. So please follow the steps below to create a system-level role assignment.
If necessary, log on as a local administrator.
Open a browser window and type the Report Manager URL to start the application. For example http://<server name>/reportserver
Click Site Settings at the top of the page.
Click the Security tab at the side of the page. This page shows all system-level role assignments that are currently defined. On a new report server installation, only the two predefined roles, System Administrator and System User, are visible.
There is one built-in role assignment that is created automatically; it maps the built-in local administrators group to the System Administrator role
Click New Role Assignment.
In Group or user name, specify a domain group account that includes all of the users who require permissions to view report server content and subscribe to reports. Specify the account in this format:
domain\group. The account should be in the same domain or in a trusted domain. If you do not have a domain group that fits this description, you can specify individual domain user accounts instead.
Select System User.
Click OK.
Click New Role Assignment again.
In Group or user name, type the name of a domain user account for a user who has administrative responsibilities for this report server. Specify the account in this format:
domain\user. The account should be in the same domain as the report server or in a trusted domain.
Select System Administrator.
Click OK.
If you have any question, please feel free to ask.
Best Regards,
Simon Hou