Submit problem using Adobe Designer 7.0 form & GroupWise email

Question

We are designing an interactive form using Adobe Designer 7.0, and would like for other people in the organization to be able to fill in the form electronically then hit the "Submit by Email" to return the data.
For email, we are using Novell GroupWise.
Problems are occurring once the recipient of the form selects the "Send Data File" button. This action either causes Adobe to crash, or causes an error message, "Acrobat is unable to connect to your email program."
Can anyone help? Is anyone successfully using this function with GroupWise email?

Answer 1

I don't really have a solution for you - perhaps the following may be of use though:
Try reinstalling Designer 7 and ensure that at the point where you are asked about your e-mail client that you tell it that you are using GroupWise.
You may like to see if you can send an e-mail using the same method that we employ.
This is the script we use on the 'click' event of a button that sends an e-mail with the form attached (via GroupWise) to the e-mail address as specified ("[email protected]" in the example below).
var myDoc = event.target;
myDoc.mailDoc(false,"[email protected]", "", "",
"This is will appear in the subject line....",
"Here is the message text............");