Text messages showing as number@vtext, can't make it stop
I posted this in the Android section but realized that may not be the right place.
Day 1
My phone was messed up earlier today so I was sending text messages to my daughter from the verizon website. Now that I have my phone sorted out text messages from her show up as [email protected] We are sending text messages hand set to hand set, not using the web anymore. It is so annoying, not only that but it actually duplicates the messages. The body shows up with (message) message. My replies to her show as both my regular contact and vtext.com, alternating not at the same time. I want it back to normal. Does anyone have any ideas?
Day 2
Ugh, if anyone has any ideas I would appreciate it. This is so irritating. I went through my phone and my daughters, deleted all of our messages to each other, deleted each other as contacts. Cleared the cache in our phones. Re-added each of us as contacts and it is still doing it! So instead of messages from her showing up with her name they show with [email protected] and it duplicates the body of the message. If she says 'do you want to go to lunch' it shows up as (do you want to go to lunch) do you want to go to lunch. It is so annoying. This continues to happen even after we start new messages to each other, being sure that we select our mobile numbers. We are not entering the vtext anywhere. Someone help me make it stop! This is not happening with any other contacts, only her.
Thanks for any help.
Laura,
Make sure you have deleted all contact information from BOTH phones, and all messages from each other on BOTH PHONES. Then restart the phones. It's important that there are no remaining messages or contact information when you try to start anew.
THEN, send a text to each other using only the manually entered phone number. If that is successful (it comes from the phone number), then add the phone number and contact information from the message.
It seems it's still seeing the vtext messaging somehow, so it's critical that information is GONE and you are starting totally new with the phone number only.
HTH,
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