TG4MSQL ora-28500 error on RECOVER login in READ-ONLY mode

We're connecting from a 10.2 dbase to SqlServer2000 via TG4MSQL. No upfront problem connecting but the Oracle .trc file shows below error:
ORA-28500: connection from ORACLE to a non-Oracle system returned this message: [Transparent gateway for MSSQL][Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user 'RECOVER'. (SQL State: 00000; SQL Code: 18456)
Below is the content of .ora file:
HS_FDS_CONNECT_INFO=INETSQL3.ComPro
HS_FDS_TRACE_LEVEL=OFF
HS_FDS_TRANSACTION_MODEL=READ_ONLY
We are using READ-ONLY mode so the RECOVER login was not defined on SqlServer.
Anyone know why TG4MSQL is trying to open a connection as RECOVER? And is there a way to stop it?

Pending transactions turned out to be the culprit. Below is info from our TAR that
provides some detail on what RECOVER is doing.
Oracle handles all transactions as if they were distributed transactions. He takes a very conservative approach on the assumption that you may want to update
or insert later. This has been like this since Oracle version 6 and will never
change. Hence all transactions get handled as a distributed transactions even though there are no simultaneous updates. A common remote transaction would involve reading from SQL Server and then taking that data an inserting into an Oracle database. In the event a transaction gets aborted for some reason RECO must rollback the transaction. SQL Server requires a valid username/password and hence uses the recovery username/password specified in the gateway init file. The default parameters for both are RECOVER , if they are omitted in the init.ora file for the gateway. Obviously these do not exist on SQL Server. Note that this recovery process is detected and processed by the Oracle kernel. READONLY mode only prevents inserts, updates or deletes to be issued to SQL Server and nothing else. The gateway has nothing to do with handling and monitoring transactions to SQLServer. In all likelyhood you have several in doubt transactions in the dba_2pc_pending view. As long as those entries remain RECO will continue to try and rollback these in doubt transactions and fail each time due to an invalid username/password. This will go on until you either manually remove them or give RECO a valid SQL Server username/password to use.
OPTION 1
==========
Code the follwing in your gateway init.ora file
HS_FDS_RECOVERY_ACCOUNT=use the username specified in your db_link
HS_FDS_RECOVERY_PWD=use the password specified in your db_link
OPTION 2
==========
Define a username with password RECOVER on the SQL Server database you are connecting to
OPTION 3 (Manually removing in doubt transactions)
================
Use dbms_transaction.purge_lost_db_entry(local_tran_id)
STATUS should be in collecting
Please see Metalink
Note.126069.1 Ext/Pub Manually Resolving In-Doubt Transactions Different Scenarios
for detailed information

Similar Messages

  • ORA-22292: Cannot open a LOB in read-write mode without a transaction

    Hi ,
    somebody can help me, what is that problem.
    I run the script by using the Oracle SQL developer to update the clob column.
    error message is :
    ORA-22292: Cannot open a LOB in read-write mode without a transaction.
    Regards,
    Message was edited by:
    user533045

    Without posting the code its difficult for anyone to figure out whats wrong with this
    error.Please paste the code.
    Khurram

  • Error when opening XLSX file with Excel 2003 SP3, file does open but in read only mode with temporary name

    I am using Excel 2003 SP3 and have the Office 2007 compatibility pack installed.  When I open Office 2007 formatted Excel files (XSLX) directly in Windows Explorer, I receive the following error if I do not have Excel already opened:
    "Windows cannot find '<path to file>'.  Make sure you typed the name correctly, and then try again.  To search for a file, click the Start button, and then click Search."
    Even though I receive the error, the file does open; however, it opens in Read Only mode with a name such as "Xl0000024.xls".  The number seems to increment up each time it happens.
    Now here is the strange part.  If I have Excel already open and try to open the file in Windows Explorer, the file opens fine in Modify mode with no error and with the correct file name.
    I Googled the error I was getting and found KB211494.  It says I should uncheck the box in Options on the General tab that says "Ignore other applications", but this box is already unchecked in my case.  Any other ideas?  This is
    really frustrating as a small percentage of our company has upgraded to Office 2007 with the rest still on Office 2003.

    This may be a file association problem.  To solve that:
    In Windows 7:
    1. Right-click the file,
    2. Select "Open With" 
    select [Your Program Here]
    3. Check always use this program. 
    In Windows XP:
    1. Locate the file as you have described above
    2. Right click the file
    3. Select Open with from the pop-up menu
    4. Click Choose default program…
    5. Select Excel in the Recommended Programs box
    6. Check Always use the selected program to open this kind of file
    7. Click on OK.
    1.  Make Excel not available from Office 2007 listed under Programs and Features in Control Panel.
    2. Take a registry backup using the steps given here
    3. In the registry editor window expand HKEY_CLASSES_ROOT and navigate to .xls right and delete it.
    4. Exit Registry Editor
    5. Undo Step 1 to make Excel available.
    6.  Restart the computer and verify it the issue is fixed.
    If this answer solves your problem, please check Mark as Answered. If this answer helps, please click the Vote as Helpful button. Cheers, Shane Devenshire

  • ORA-01578 about standby database in read only mode

    Hi,
    I have an ORA-05178 (data block corrupted) about a standby database which in read-only mode. About production database, there is no problem.
    After analyze, this is an index segment :
    SELECT segment_name , segment_type , owner , tablespace_name
    FROM sys.dba_extents
    WHERE file_id = 58
    AND 218173 BETWEEN block_id and block_id + blocks -1
    SEGMENT_NAME SEGMENT_TYPE OWNER TABLESPACE_NAME
    SICINHIS01 INDEX MOWIN IDX_DATA01
    There is no constraint.
    How can I repair this problem ?
    Nicolas

    Hi,
    I have an ORA-05178 (data block corrupted) about a standby database which in read-only mode. About production database, there is no problem.
    After analyze, this is an index segment :
    SELECT segment_name , segment_type , owner , tablespace_name
    FROM sys.dba_extents
    WHERE file_id = 58
    AND 218173 BETWEEN block_id and block_id + blocks -1
    SEGMENT_NAME SEGMENT_TYPE OWNER TABLESPACE_NAME
    SICINHIS01 INDEX MOWIN IDX_DATA01
    There is no constraint.
    How can I repair this problem ?
    Nicolas

  • What to do about Backup failed with error: The target volume is read-only

    This is a weird story. My wife has a PowerBook G4/1.33 GHz that she uses in clamshell mode with a 20" Cinema Display. One day under OS X 10.5.6, her Time Machine backups (to a networked 500 GB Time Capsule) failed with the error: Backup failed with error: The target volume is read-only. So I upgraded her to 10.5.7 and erased the sparseimage file, starting a new Time Machine backup. And it just happened again. Any idea how this sort of problem arises? My wife was doing something at her computer when the Time Machine error occurred.
    Please don't advise us to upgrade to 10.5.8, because her PowerBook freezes not infrequently with any OS later than 10.5.6, and I was just about to downgrade her from 10.5.7 to 10.5.6.

    Pondini wrote:
    odysseus wrote:
    This is a weird story. My wife has a PowerBook G4/1.33 GHz that she uses in clamshell mode with a 20" Cinema Display. One day under OS X 10.5.6, her Time Machine backups (to a networked 500 GB Time Capsule) failed with the error: Backup failed with error: The target volume is read-only. So I upgraded her to 10.5.7 and erased the sparseimage file, starting a new Time Machine backup. And it just happened again.
    Try repairing the sparse bundle, per #A5 of the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
    I've tried this before, but it can't be repaired, because it can't be mounted.
    Any idea how this sort of problem arises? My wife was doing something at her computer when the Time Machine error occurred.
    One possibility is, the HD in the Time Capsule is beginning to fail (all HDs fail, sooner or later).
    I'm backing up to my own sparseimage bundle just fine.
    Please don't advise us to upgrade to 10.5.8, because her PowerBook freezes not infrequently with any OS later than 10.5.6, and I was just about to downgrade her from 10.5.7 to 10.5.6.
    Those two things may be related. Whatever's going wrong may very well be what's corrupting the backups.
    I'd recommend finding out what's wrong with the Powerbook. It's impossible to tell, of course, but that may be the root of the problem.
    There's a problem with PowerBooks and Cinema Displays. I've posted a lot about this. Even after a motherboard replacement, my PowerBook G4/1.67 GHz had freezes, and eventually Apple gave me a MacBook Pro, but I think there's a failure involving hardware/software design.
    If you haven't yet, I'd start by dong a +*Verify Disk+* on it's internal HD (also per #A5);
    That checks out fine.
    if there are no errors, or they're fixed and the problem continues, run the +Apple Hardware Test+ from the disc that came with the Mac. (One of the discs should have that, and instructions for running it, printed in tiny type on the label).
    If still no help, I'd be inclined to do an +Archive & Install, preserving users & settings,+ of Leopard, then download & install the appropriate "combo" update. That's a combination (thus the clever name) of all the updates to Leopard since it was first released, so installing it should fix anything that's gone wrong since then, such as with one of the normal "point" updates. Info and download available at: http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate (change the last "8" to the desired number). Be sure to do a +Repair Permissions+ via Disk Utility (in your Applications/Utilities folder) afterwards.

  • "Time Machine Error   The backup volume is read only"

    Lately, every time I try to backup to my Time Capsule using Time Machine it fails and I get a message saying "Time Machine Error The backup volume is read only. To select a different volume, open system preferences and choose Time Machine" So I do that and I see the Time capsule listed. I don't want to select anything but the Time Capsule, cuz what else do I have, right? Am I wrong in assuming the "backup volume" is the Time Capsule? Anyway, I have tried changing the permissions on the time capsule, but when I get the "get info" box for the time capsule, there is not an option to change those settings, they are grayed out. Every thing worked well for about a week and then this started. My backup volume must have been "Read & Write" at first, because I can see what was backed up when I open Time Machine. Anybody have a clue what's going on? How can I make the back up volume "Read & Write" again and why did it change to "Read Only?"

    Nope, I am using the same passwords as ever, both users have the same password, BTW. The password I gave to the Time Capsule is different, tho, but that password is for the wireless aspect of the Time Capsule, so that wouldn't have anything to do with it, would it?
    I also get a message box that says "Disk Repair The disk "Backup of XXX's Computer" was not repairable by this computer, it is being made available to you with limited functionality. You must back up your data and reformat the disk as soon as possible." This box appears in conjunction with the appearance of the Norton's virus scan box scanning the time capsule.

  • Problem:Member is Read only Mode after login with other user

    Dear,
    I am facing problem to enter the data in member. i.e Read only. but same member is fine with login with admin user.
    I also assign the security with write permission to user. but the only that member "X" is in read only mode..
    Is task list can effect on that??? as i am also using task list. Becoz when i add another member that is not member of that hirechiary its fine.
    I am working on hyperion version 11.1.2.1..
    Regards,
    AMSI

    Thanks, Problem has been solved myself becoz when i add new member in the form as this form is already part of Planning Unit Hierarchy , that's why the newly added member in the form can't be write only till up to when u add this member into Planning Unit Hierarchy.
    Regards,
    AMSI

  • ORA-28500 error message

    Dear all,
    i have oracle 11gR1 installed on RedHat Eterprise linux X86_64 platform. I try to make a heterogeneous connectivity to SQL Server using Oracle Gateway 11g.
    I already configure initdg4msql.ora, listener.ora and tnsnames.ora as in manual.
    when I try to test the database link i've got some error messages
    select * from dual@msqllink;
    Error at line 1:
    ORA-28500: connection from ORACLE to a non-Oracle system returned this message: [Oracle][ODBC SQL Server Driver][libssclient22]General network error.
    Check your network documentation.
    [Oracle][ODBC SQL Server Driver][libssclient22]ConnectionOpen (connect()).[Oracle][ODBC SQL Server Driver]Invalid connection string attribute ORA-02063: preceding 2 lines from MSQLLINK
    can anyone tell me the solutions for this problem?
    thanks b4

    actually this is a simple mistake that i found when i'm doing re-check on tnsnames.ora configuration.
    i forgot to change the host name in tnsnames.ora (its still pointing to localhost, not the sqlserver machine IP)

  • Cannot Login to Read Only Domain Controller

    One of my Read Only Domain Controller Servers shut down unexpectedly due to a power outage and now I cannot login to it anymore. When the server powered on again, it came up with an error regarding on of the hard drives failing (RAID1)
    I get a message Access is Denied when I try to login with one of my domain admin accounts. As it is a RODC, there are no local accounts for me to use. The RODC is running on Windows Server 2008 R2. The server is also running as a DHCP/Print/File server for
    the office so these are not working as well.
    I checked my PDC and it is coming up with the following error in the event viewer
    Log Name: System
    Source: Security-Kerberos
    Event ID: 4
    Level: Error
    The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server rodc01$. The target name used was domain/rodc01.domain.local. This indicates that the target server failed to decrypt
    the ticket provided by the client. This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using. Please ensure that the target SPN is registered on, and only registered on, the account
    used by the server. This error can also happen when the target service is using a different password for the target service account than what the Kerberos Key Distribution Center (KDC) has for the target service account. Please ensure that the service on the
    server and the KDC are both updated to use the current password. If the server name is not fully qualified, and the target domain (domain.local) is different from the client domain (domain.local), check if there are identically named server accounts in these
    two domains, or use the fully-qualified name to identify the server.
    I have tried to reset the computer password with netdom but I get the following error
    netdom resetpwd /server:rodc01 /userd:administrator /passwordd:*
    The machine account password for the local machine could not be reset.
    Logon Failure: The target account name is incorrect.
    The command failed to complete successfully.
    If I try to reset the password using the IP address instead, I get the following error
    netdom resetpwd /server:192.168.10.1 /userd:administrator /passwordd:*
    The machine account password for the local machine could not be reset.
    Access is denied.
    The command failed to complete successfully.
    I checked my AD and DNS and the rodc object  is present
    If I run repadmin /replsum on the PDC I get the message for the faulty RODC server
    Experienced the following operational errors trying to retrieve replication information:
            8341 – rodc01.domain.local
    Any advice is appreciated
    Thanks

    Logon to the server in Directory Services Restore Mode (DSRM) using the password you supplied during DCPROMO and verify that the Active Directory database isn't corrupted on the RODC - You will most likely see indications on this in the Directory
    Services log.
    Enfo Zipper
    Christoffer Andersson – Principal Advisor
    http://blogs.chrisse.se - Directory Services Blog

  • Error during open standby database in read only mode

    hi,
    alter database open read only;
    alter database open read only
    ERROR at line 1:
    ORA-10458: standby database requires recovery
    ORA-01152: file 1 was not restored from a sufficiently old backup
    ORA-01110: data file 1: '/u02/app/oracle/oradata/standby/system01.dbf'
    Detailed OCI error val is 12154 and errmsg is 'ORA-12154: TNS:could not resolve the connect identifier specified
    what is the reason of this.
    Thanks in advance.

    thanks for your reply.
    [oracle@standby admin]$ cat listener.ora
    LISTENER =
    (DESCRIPTION_LIST =
    (DESCRIPTION =
    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC0))
    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.105.1.124)(PORT = 1521))
    LISTENER_STANDBY =
    (DESCRIPTION_LIST =
    (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.105.1.124)(PORT = 1521))
    SID_LIST_LISTENER =
    (SID_LIST =
    (SID_DESC =
    (SID_NAME = PLSExtProc)
    (ORACLE_HOME =/opt/app/oracle/product/11.2.0/db_1)
    (PROGRAM = extproc)
    tnsfile
    [oracle@standby admin]$ cat tnsnames.ora
    standby =
    (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST =10.105.1.124)(PORT = 1521))
    (CONNECT_DATA =
    (SERVER = DEDICATED)
    (SERVICE_NAME = standby)
    ora11g =
    (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST =10.105.1.120)(PORT = 1521))
    (CONNECT_DATA =
    (SERVER = DEDICATED)
    (SERVICE_NAME = ora11g)
    LISTENER =
    (DESCRIPTION_LIST =
    (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.105.1.120)(PORT = 1521))
    EXTPROC_CONNECTION_DATA =
    (DESCRIPTION =
    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
    (CONNECT_DATA =
    (SID = PLSExtProc)
    (PRESENTATION = RO)
    pfile
    [oracle@standby standby]$ cat initstandby.ora
    ora11g.__db_cache_size=130023424
    ora11g.__java_pool_size=4194304
    ora11g.__large_pool_size=4194304
    ora11g.__oracle_base='/u01/app/oracle'#ORACLE_BASE set from environment
    ora11g.__pga_aggregate_target=146800640
    ora11g.__sga_target=276824064
    ora11g.__shared_io_pool_size=0
    ora11g.__shared_pool_size=121634816
    ora11g.__streams_pool_size=8388608
    *.audit_file_dest='/u01/app/oracle/admin/ora11g/adump'
    *.audit_trail='db'
    *.compatible='11.2.0.1.0'
    #*.control_files='/u02/app/ora11g/oradata/ora11g/control01.ctl','/u01/app/oracle/flash_recovery_area/ora11g/control02.ctl'
    *.db_block_size=8192
    *.db_domain=''
    *.db_name='ora11g'
    *.db_recovery_file_dest='/opt/app/oracle/flash_recovery_area'
    *.db_recovery_file_dest_size=4039114752
    *.diagnostic_dest='/opt/app/oracle'
    *.dispatchers='(PROTOCOL=TCP) (SERVICE=ora11g)'
    *.memory_target=2016M
    *.open_cursors=300
    *.processes=150
    *.remote_login_passwordfile='EXCLUSIVE'
    *.undo_tablespace='UNDOTBS1'
    *.audit_file_dest='/opt/app/oracle/admin/standby/adump'
    *.audit_trail=none
    #*.background_dump_dest='/opt/app/oracle/admin/standby/bdump'
    #*.compatible='10.2.0.2.0'
    #*.control_files='/opt/app/oracle/oradata/standby/control01.ctl'
    #,'/opt/app/oracle/oradata/standby/control02.ctl','/opt/app/oracle/or
    *.control_files='/u02/app/oracle/oradata/standby/control_sb01.ctl'
    #,'/u02/app/oracle/oradata/standby/control_02.ctl','/u02/app/oracle/oradata/standby/control_03.ctl'
    *.core_dump_dest='/u01/app/oracle/diag/rdbms/standby/standby/cdump'
    *.db_block_size=8192
    *.db_domain=''
    *.db_file_multiblock_read_count=16
    #*.db_name='standby'
    #*.dispatchers='(PROTOCOL=TCP) (SERVICE=standby)'
    *.job_queue_processes=10
    *.log_archive_dest_1='location=/opt/app/oracle/arch'
    *.log_archive_config='dg_config=(standby,ora11g)'
    *.log_archive_dest_1='LOCATION=/opt/app/oracle/oradata/standby/archivelog'
    *.log_archive_dest_2='service=orcl valid_for=(online_logfiles,primary_role) db_unique_name=ora11g'
    *.log_archive_format='%t_%s_%r.dbf'
    *.standby_file_management=auto
    *.db_unique_name =standby
    *.fal_server='ora11g'
    *.fal_client='standby'
    *.service_names='standby'
    *.open_cursors=300
    *.pga_aggregate_target=525336576
    *.processes=1500
    *.remote_login_passwordfile='EXCLUSIVE'
    *.sga_target=1576009728
    *.undo_management='AUTO'
    *.undo_tablespace='undotbs02'
    #*.user_dump_dest='/opt/app/oracle/diag/rdbms/standby/standby/trace'
    *.standby_file_management ='manual'
    *.instance_name =standby
    #*.standby_archive_dest=/opt/app/oracle/oradata/standby/archivelog
    *.db_file_name_convert=(/u02/app/ora11g/oradata/ora11g,/u02/app/oracle/oradata/standby)
    *.log_file_name_convert='/u02/app/ora11g/oradata/ora11g','/u02/app/oracle/oradata/standby'
    #*.remote_listener=LISTENER_ora11g

  • Error after starting a database read only

    I have a database Oracle 10 g Enterprise Edition:
    is started read write
    svrmgrl> shutdown immediate
    startup mount
    alter database open read only
    shutdown immediateDatabase closed
    Database dismounted
    ORA-03113 end-of-file on communication channel
    startup mountORA-24324 service handle not initialized
    ORA-01041 - internal error, hostdef extension does not exist
    Why?
    Thank you,
    Mihaela

    yes, of course I did:
    sqlplus "/as sysdba"
    from Windows Oracle 10g. I wanted to test those commands for an Oracle8 i database and par mistake I wrote svrmgrl.
    Thank you,
    Mihaela

  • MDT 2010 - Validation Error: The deployment share is read-only, so no changes can be made

    I keep getting the above listed error when trying to update the rules on one of my deployment shares.  I've even gone so far as to remove the read-only flag on everything in the share, it doesn't help.
    As a workaround, I've been editing the CustomSettings.ini directly, but I'd really like this to work.  Any ideas?
    As an aside, the 'Alert me when someone responds to this post' never seems to work here.  And yes, I've checked my spam folder as well...

    Ok, it seems to be related to the MDT WizardEditor, but I'm not sure how.  I logged on to the server and was able to update the deployment share several times.  I closed the MMC, opened the WizardEditor, opened the Deploy.xml thing inside the WizardEditor, closed WizardEditor, reopened MMC - READ ONLY.
    Very weird.

  • Error when mapping drive with read only permissions - unc path works fine

    Hello,
    we have user shares that we map to drive H:. the shares are in the form \\server\user\<loginname>. The shares have full permission and the files and folders have full permission for the user. To be clear, the shared folder is \\server\user. <loginname>
    are several folders, one for each user.
    We use a vb script to check if a user stores too much data and if yes, we set the permissions for the user to read only and delete (with icacls).
    Unfortunately, it this happens, we cannot map the drive anymore on Windows 7 (on Windows XP it works fine). The error is "Permission denied". Interestingly, the user can still open the share with the unc - path.
    Is there anything I can do, so that the user still has his drive mapped? Most user are not tech savvy enough to open their share with the unc - path.
    Thank You,
    Peter

    Hi Peter,
    Sorry for the delay in reply.
    Please disable User Account Control in windows 7 to see if you can see the map drive. In the meantime, I suggest to use GPP instead of logon script to map drive.
    GP Preferences Will Reduce Logon Scripts : Mapping Drives
    http://blogs.technet.com/b/grouppolicy/archive/2009/02/11/gp-preferences-will-reduce-logon-scripts-mapping-drives.aspx
    Please refer to the similar thread below to see if it helps:
    Windows 7 Drive mapping via Logon script issue
    http://social.technet.microsoft.com/Forums/en-US/6cdfae47-1ca0-46e8-8456-6aac2ee616b2/windows-7-drive-mapping-via-logon-script-issue
    Regards,
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Jsp-comp error saying tag-property is read only

    Hi!
    Running oc4j 1.0.2.2 on win2000.
    When I try to access a jsp I get a "error parsing jsp-page",
    saying:
    Property 'numberofitems' of
    bean/tag 'bg.taglib.campaign.CampaignListTag' is read only
    Is there anyone that can explain...?
    stubbs follow...
    class:
    public class CampaignListTag extends ListTag {
    public int doStartTag() {
    return(EVAL_BODY_TAG);
    public int getNumberofitems(){
    return super.getNumberofitems();
    public void setNumberofitems(String NumberOfItems){
    super.setNumberofitems(NumberOfItems);
    jsp-call:
    <%@ taglib uri="taglib" prefix="bg" %>
    <bg:CampaignList numberofitems="12">
    tag-declaration:
    <tag>
    <name>CampaignList</name>
    <tagclass>bg.taglib.campaign.CampaignListTag</tagclass>
    <bodycontent>JSP</bodycontent>
    <attribute>
    <name>numberofitems</name>
    <required>false</required>
    <rtexprvalue>true</rtexprvalue>
    </attribute>
    </tag>
    regards
    .../Andreas

    Hi,
    How many machines are effected by this problem?
    I've seen someone suggested you disable add-ins, does this work? To eliminate the influence by add-ins, we can also start Outlook in Safe Mode to test:
    Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
    If the issue persists, please switch the account to work in Online Mode:
    Go to Account Settings -> Double click on the account -> Uncheck "Use Cached Exchange Mode" -> Next -> Finish.
    You will need to restart Outlook to work in Online Mode.
    Now please check if this issue persists when you select the contact in Step 6. I suggest you do this so since in Cached Mode Outlook uses the Offline Address Book, and in Online Mode Outlook uses Global Address List directly. If it works fine in Online Mode,
    probably the OAB is corrupted and I suggest you go to C:\Users\username\AppData\Local\Microsoft\Outlook, find the Offline Address Books folder and delete it. Outlook will generate a new one when it starts next time in Cached Mode, let's see if it fixes the
    issue.
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Smart View error when opening Powerpoint files read-only

    Users are experiencing the following error when they open a Powerpoint file as read only. Using MS Office 2007 with Hyperion 11.1.2.1 Doesn't happen in edit mode. Error reappears every time user pages down to next slide. Quite annoying!
    Shape. Tags : Invalid request. Presentations cannot be modified.
    Has anyone experienced this issue and resolved it?
    Thanks,

    Source: My oracle support
    =============================================================================================================================
    Applies to:
    Hyperion Planning - Version: 11.1.2.1.000 and later [Release: 11.1 and later ]
    Information in this document applies to any platform.
    Symptoms
    In Smart View Version 11.1.2.1.000, when attempting to open a PowerPoint document that is already open by other user the following error occurs:
    ERROR : Shape.Tags: Invalid Request. Presentation cannot be modified.
    Cause
    This issue has been verified as Unpublished Bug 12418027: SMART VIEW ERROR : SHAPE.TAGS : INVALID REQUEST. PRESENTATION CANNOT BE MODIFIED
    The cause of the problem is that when a presentation is edited by another user, an exception will be thrown while trying to query the tags in the presentation from a different process.
    Solution
    This issue has been fixed in the Oracle Hyperion Smart View for Office, Release 11.1.2.0.000 Patch Set 1 (PS1): 11.1.2.1.102 Release.
    This patch is available via My Oracle Support:
    1. Log into the My Oracle Support portal.
    2. Choose the Patches & Updates tab.
    3. Enter the Patch Name or Number from the drop-down box.
    4. Perform a search for Patch:12968304 for your corresponding OS platform.
    5. The patch file includes both installers and the readme.
    Additional Information:
    Please refer to the patch readme for system requirements, dependencies, and installation instructions.

Maybe you are looking for