This is crazy I paid for the service. logged into the site. downloaded the launcher. attempted to launch the app. and...nothing? what the deuce!

this is crazy I paid for the service. logged into the site. downloaded the launcher. attempted to launch the app. and...nothing?
what the deuce!

We are sorry for the trouble that this has caused you. Can you please suggest if you did the migration from a previous version of MAC OS to Yosemite(10.10.1)? If yes, are you having trouble while Launching the Desktop Application? If yes, there are two steps available for us.
1) First , please check the permission on /Library folder and see if you have full read & write access. If you don't, I would request you to have a conversation with Apple support.
2) If the permissions are all fine on this folder, please check the same on ~/Library folder as well.
If all is fine, i would request you to please reinstall the product and try again.

Similar Messages

I've become increasingly frustrated with the ipad adobe app. I've subscribed to be able to convert my pdf files into word documents and it has yet to work I've paid for a service that does not work which in turn makes me a disgruntled customer to say the

I've become increasingly frustrated with the ipad adobe app. I've subscribed to be able to convert my pdf files into word documents and it has yet to work I've paid for a service that does not work which in turn makes me a disgruntled customer to say the least very disappointed with such horrible service

Which service did you subscribe to? Adobe PDF Pack?
Once I know the service that you subscribed to, I can move this post to the right forum so that you can get in touch with the folks who can assist you.

TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

HT4623 This really ***** that they sent out and update to the iPhone ISO6 and I can't send or receive pics! Being that its apple you would think they would know better than to send out a bad update like this! I'm paying for a service and I can even use it

This really ***** that they sent out and update to the iPhone ISO6 and I can't send or receive pics! Being that its apple you would think they would know better than to send out a bad update like this! I'm paying for a service and I can even use now!!! I'm very upset! Think about canceling my iPhone 5 order! This is terrible!

Wahhhhhhhhhh! Wahhhhhhhhhh!
Are you over your little tantrum now? Do you want help you would like to continue to act like a toddler?
If you want help, try telling us what happens when trying to send pics. Any errors?
If you want to whine... go somewhere else.

TS1424 I downloaded a song that stops at 1:04 and jumps to the next song, as if it's over. This song was in the middle of several songs, but this is the only one that is incomplete. Can I download this song again for free, or do I have to purchase again

I downloaded a song that stops at 1:04 and jumps to the next song, as if it's over. This song was in the middle of several songs, but this is the only one that is incomplete. Can I download this song again for free, or do I have to purchase again?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

How to disable the previously entered user ID's that automatically appear. For example ; when logging into email , first letter of user ID promts the previously used email user IDs... Want to disable this feature---How can ot be done ?

Question
How to disable the previously entered user ID's that automatically appear. For example ; when logging into email , first letter of user ID prompts the previously used email user IDs... Want to disable this feature---How can it be done ?

*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.
*http://kb.mozillazine.org/Deleting_autocomplete_entries
* Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
* Tools > Options > Privacy > History: "Remember search and form history"
* https://support.mozilla.com/kb/Remembering+passwords
* https://support.mozilla.com/kb/Form+autocomplete

The hard drive on our computer died and we lost all of our purchases in the account. Is there a way to recover the songs we have paid for? If we plug in our iPod to a new account, won't it erase everything during the synch process? Help!

The hard drive on our computer died and we lost all of our purchases in the account. Is there a way to recover the songs we have paid for? If we plug in our iPod to a new account, won't it erase everything during the synch process? Help!

If for some reason you have failed to maintain a backup copy of your computer ( not good), then transfer purchases form your ipod.
Without syncing, click File>Transfer Purchases

I paid for the single aftects cc app and I used the same account with the expired free trial . so after paying for after effects, i try downloading it but it brings up a screen saying that i need to purchase after effects to continue

i paid for the single after effects cc app and I used the same account with the expired free trial . so after paying for after effects, i try downloading it but it brings up a screen saying that i need to purchase after effects to continu

Activation Stuff
Mylenium

HT1725 I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?

I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?

In the "Store" menu, click "Check for Available Downloads"

I purchased tv episodes on apple tv and had to delete the episodes to make room for me to be able to download other stuff. Now I want to watch those episodes I already paid for again. How do I re-download those episodes without being charged again?

I purchased tv episodes on apple tv and had to delete the episodes to make room for me to be able to download other stuff. Now I want to watch those episodes I already paid for again. How do I re-download those episodes to my apple tv without being charged again?

Welcome to the Apple community.
Assuming you are in a location that supports re-downloading of TV shows, you can download any purchased TV shows from the purchased option in the quick links section in the top right-hand corner of iTunes on your computer.

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

Hi,
Does the track play? Did you purchase track from iTunes? Download past purchases - Apple Support
Jim

Paid for an album but not all songs download!

Hi
I've bought an album, and it won't let me download about 12 songs, saying they can only be downloaded as an album. I paid for the album but it won't let me have the songs I paid for.
Any help would be appreciated.
Sara

Hi Sara,
Delete temporary internet files content as suggested in the following FAQ.
Then sign in to Ovi Music, select Account > Download history and try downloading album again.
If you still don't get that whole album please contact your local Care (check the Contact us -link up in this page for the details) as they are able to further assist. Take note of the details also mentioned in that FAQ if you need to contact Care.
-ThreeOs

My MacBook Air 13' (2013) will occasionally start the fan at full blast, not connect to any wifi or detect any wifi, and will remove the battery icon from my menu bad as well as tell me there is no battery connected. How do I fix this?

My MacBook Air 13' (2013) will occasionally start the fan at full blast, not connect to any wifi or detect any wifi, and will remove the battery icon from my menu bad as well as tell me there is no battery connected. How do I fix this? I have restarted my computer multiple times, **** it down, and ran a diagnostic test to tell me nothing is wrong and my computer is not running any applications. There is no reason for the fan to be on full blast! when I try to set the option to show my battery icon in the menu bar, it will automatically uncheck. How do I fix all of this?

Have you tried SMC and PRAM resets?
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/ht1379
Ciao.

After opening my yahoo mail window, I keep getting a very narrow dialogue box with the words "log into Xmarks" I cannot ... and everything is frozen. How can I get rid of this thing, and what is it? I have to hit CNTRL + ALT + ESC to get rid of it.

After opening my yahoo mail window, I keep getting a very short and narrow dialogue box with the words "log into Xmarks" I cannot ... when it pops up, always upper left of my laptop screen and I try to get into my yahoo mail web page, I get a DING sound and cannot enter it ... everything is frozen. I have to hit CNTRL + ALT + ESC to get rid of it - and then reload my Firefox browser to get back to my yahoo e-mail page ... fortunately for me, Firefox re-stores a previous session ... How can I get rid of this intrusive thing, and what is it? Thanks in advance ... Ted Beaudoin, Welland, ON, Canada

Remove VideoFileDownload and find a downloader that doesn't contain TextEnhance.

Acrobat Standard XI, but can only find the CD for windows. I have a mac (I have access to an external CD drive and I have the product keys for windows). What is the best way for me to install it?

Hi, I purchased Acrobat Standard XI, but can only find the CD for windows. I have a mac (I have access to an external CD drive and I have the product keys for windows). I have never installed it anywhere else. What is the best way for me to install it?

Hi lintonm86921521,
I can understand your concern & will guide you through this.
I am so sorry to inform you that Acrobat XI Standard is not available on Mac, you can only use it on your Windows computer.
You can also refer to the system requirements at : System requirements | Acrobat family of products—older versions (XI, X, 9)
In case if you have any further query please let us know, we will be happy to help you.
Regards,
Aadesh

This is crazy I paid for the service. logged into the site. downloaded the launcher. attempted to launch the app. and...nothing? what the deuce!

Similar Messages

Maybe you are looking for