TNS error connecting to db using iSQL*Plus

I am trying to use iSQL to access our database (Oracle9i Enterprise Edition Release 9.2.0.1.0) for the first time.
I have reviewed Note 185707.1.
I start the HTTP Server on my client PC.
I bring up my web browser (IE version 6).
I enter in the URL http://<<host>>:7778/isqlplus.
ISQL*Plus login page is displayed.
I enter a valid user, password and connection identifier and receive the ORA-12154: TNS:could not resolve service name Error.
In the Note referenced above, there are instructions for configuring the iSQL*Plus Server, but I am not sure what that is (or where it is). It says to enter a new connection identifier in the tnsnames.ora file as follows:
connection identifier = (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=www.oracle.com) (PORT=1521)))(CONNECT_DATA=(SID=orashop)))
but I am confused as to how this would be different from my existing connection unless we are supposed to put this in literally then use connection string orashop (which seems unlikely).
Any help would be appreciated.
Tracy

You have a couple of options.
1. Leave the connection identifier empty to connect to the default database (just like in SQL*Plus command line).
2. Confirm you can log into SQL*Plus command line using the same connection identifier.
3. Confirm that your tnsnames.ora file contains the correct connection information for the database you are trying to connect to.
The 'orashop' example is only an example.
Alison

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