Troubleshooting Missed Transactions from a vendor application

Hi,
we are running oracle 10.2.0.4 enterprised edition database. We have a vendor application which sent some DML statements last month. They didn't provide any logs to us. They just told us that their DML statements were successful, but when we see the data in the database, we did not see the effect of those statements. We suspect those DML statements never came to the database. We did log mining and found that during that time, we did not see any DMLs for that table. I understand that proper logging and instrumentation is missing here.
How else can we troubleshoot such incidents???
Thanks,
Sarayu

How else can we troubleshoot such incidents???AUDIT

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JS
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see image
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