TS1389 I bought an album and all the songs play except for the first one. It keeps telling me to authorize my computer to play this song. None of the above helped me. Is there any other solution?

I bought an album and all the songs play except for the first one. It keeps telling me to authorize my computer to play this song. None of the above helped me. Is there any other solution?

petrou74 wrote:
... None of the above helped me. Is there any other solution?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Similar Messages

I purchased an album and all of it downloaded except for one song. after a few auto attempts an error message comes up saying the file is corrupted. how do i get the song i paid for?

i purchased an album and all of it downloaded except for one song. after a few auto attempts an error message comes up saying the file is corrupted. how do i get the song i paid for?
oh the error msg error= -100000

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT4972 I updated my ipad to ios 5 because I kept getting kicked off of my wifi network. Upgrading did not help. Are there any other solutions? (I've also tried resetting the network settings)

My ipad keeps kicking me off of my known wifi network. I turned off the wifi and turned it back on, reset the network, and finally upgraded to ios5 but I keep getting kicked off. My laptop is connected so it's not a wifi issue. The ipad is a first generation one..Any help is appreciated

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have a production mobile Flex app that uses RemoteObject calls for all data access, and it's working well, except for a new remote call I just added that only fails when running with a release build. The same call works fine when running on the device

I have a production mobile Flex app that uses RemoteObject calls for all data access, and it's working well, except for a new remote call I just added that only fails when running with a release build. The same call works fine when running on the device (iPhone) using debug build. When running with a release build, the result handler is never called (nor is the fault handler called). Viewing the BlazeDS logs in debug mode, the call is received and send back with data. I've narrowed it down to what seems to be a data size issue.
I have targeted one specific data call that returns in the String value a string length of 44kb, which fails in the release build (result or fault handler never called), but the result handler is called as expected in debug build. When I do not populate the String value (in server side Java code) on the object (just set it empty string), the result handler is then called, and the object is returned (release build).
The custom object being returned in the call is a very a simple object, with getters/setters for simple types boolean, int, String, and one org.23c.dom.Document type. This same object type is used on other other RemoteObject calls (different data) and works fine (release and debug builds). I originally was returning as a Document, but, just to make sure this wasn't the problem, changed the value to be returned to a String, just to rule out XML/Dom issues in serialization.
I don't understand 1) why the release build vs. debug build behavior is different for a RemoteObject call, 2) why the calls work in debug build when sending over a somewhat large (but, not unreasonable) amount of data in a String object, but not in release build.
I have't tried to find out exactly where the failure point in size is, but, not sure that's even relevant, since 44kb isn't an unreasonable size to expect.
By turning on the Debug mode in BlazeDS, I can see the object and it's attributes being serialized and everything looks good there. The calls are received and processed appropriately in BlazeDS for both debug and release build testing.
Anyone have an idea on other things to try to debug/resolve this?
Platform testing is BlazeDS 4, Flashbuilder 4.7, Websphere 8 server, iPhone (iOS 7.1.2). Tried using multiple Flex SDK's 4.12 to the latest 4.13, with no change in behavior.
Thanks!

After a week's worth of debugging, I found the issue.
The Java type returned from the call was defined as ArrayList. Changing it to List resolved the problem.
I'm not sure why ArrayList isn't a valid return type, I've been looking at the Adobe docs, and still can't see why this isn't valid. And, why it works in Debug mode and not in Release build is even stranger. Maybe someone can shed some light on the logic here to me.

HT204003 What can I do if the "date" fix for passbook is not working? Are there any other solutions?

I have tried the "date" fix but it does not work for me. Does anyone have any other solution for the passbook problem?

DVD drives read the bottom of the disk, not the top. Smooth out the paper & try again.

HT1386 Everytime I Try To Sync Music Or Apps Onto Ipads Or Ipods, itunes Keeps Telling Me To Authorize My Computer. When I Do Authorize My Computer, It Then Tells Me That The Computer Is Not Authorized. What Do i Do Now ?!

Please Help !!

Hey TYellowknee01,
Thanks for the question. I understand that you are experiencing issues with iTunes Authorization when syncing your devices. The following articles provide the most relevant troubleshooting:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

Is there any other solution for Adobe Flash plugin crashing than the posted one about updating Flash and Mozilla? I cannot open any PDF files online and updated both Mozilla and Flash player to most recent with no change in the crashing.

I was able to open PDFs online until version 8. Since upgrading to version 9 and now 10, I have crashes every time I try to open a PDF online and can see the form briefly for about two seconds before the plugin crashes. I followed instructions on the solution to update Adobe Flash and Mozilla, and they are both to the most recent version and it still crashes every time, no dent in the symptoms with the upgrades. I tried also downgrading to version 3, and it sill crashes. Although in some cases I can get around by saving the PDFs for reading them through Acrobat on my PC, it is a hassle as I do not want to save everything to my drive just to see what it is, plus sometimes forms are generated on a click and I cannot see these forms at all.
I had to migrate to Chrome as I needed the PDFs and could not wait any longer - any suggestions to make Mozilla work again would be appreciated.

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode] after enabling only the PDF plugin in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''' > '''Plugins'''. You can also '''Disable''' the PDF plugin and try an alternative, for eg. [https://addons.mozilla.org/en-US/firefox/addon/pdfjs/?src=cb-dl-created pdf.js]. Please also go through the add-on reviews, ratings, help and FAQ.
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
[http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on Cannot Uninstall Add-on]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

HT201263 does not work are there any other solutions?

locked out . cannot restore because my son can't remember his password?

There's more detail here: http://support.apple.com/kb/HT1212
You have 2 options:
Restore the phone on the last computer the phone was backed up and synced to. This will remove the passcode and restore the contents as of the last sync.
Restore the phone from Recovery Mode on some other computer. All content will be erased.

My ipod nano 7th generation is telling me to use itunes to restore but i dont have itunes is there any other solution

my ipod says use itunes to restore but i have not got itune

No. You need iTunes on a computer to restore it. If you don't have iTunes you can download it from here:
http://www.apple.com/itunes/download/
If you don't have a computer, can you can try to borrow one with iTunes installed.

TS1702 Hi I need to up date my iPhone 4 but don't have access to a computer & my phone docent have it's own system up date in the settings is there any other way to update the software

Hi I have an iPhone 4 & need to software update but don't have access to a computer & my phone dosent have it own system up date is there any other way of updating it

The first time to iOS 5 must be done with iTunes on computer.

Lightroom CC crashes on startup and "sign out, sign in" solution doesn't work, any other solutions?

I downloaded LR CC on myMacbookpro and iMac.
LR5 was installed on both of them previously.
After installing, LR CC works fine onM Pro, but keeps crashing on iMac.
I've tried the "sign out, sign in" solution, but never works for me.
Is there any other solution I can try?
Since the update, I've edited photos on my 13' M pro instead of 27' iMac and it is getting annoying...

Did you update to LR 6.0.1 / LR CC 2015.0.1 ?
<snip>
von Pete.Green (30. April 2015)
Today we released an update to Lightroom, Lightroom CC 2015.0.1 (Also, Lightroom 6.0.1) is now available.
This bug fix addresses issues related to launching Lightroom and accessing online help.
To Update:
Choose "Help > Updates" within Lightroom, or click Update from the Creative Cloud desktop application.
(If you're an early downloader, you may need to restart the CC Desktop application for update to show)
<snip>

How Can I change my country location without using my creditcard? I Cant Use my creditcard but I need it to change my country location, Is there any other way?

I Moved to Venezuela From Canada 4 Month ago. I had some apps on my iphone that I had to pay with my creditcard to download, I used to have the App: Wahtsapp it cost 0.99$ I bought it when I was i Canada and I coould use my creditcard, But I deleted "Whatsapp" but I was not a proble, because I had a security copy on my computer, But I needed to Update the apps and I couldnot do it, because I had to put my payment imformation, But I actually i have some troubles with my creditcard, so i cant use it.
is there any other way to change my country without putting my payment information, that way I can update my apps without having to put my payment information.

You must have a valid form of payment for the app store in the country you are using. Most app stores are separate legal entities to comply with local laws. It is possible to have an account without a credit card, however; see: http://support.apple.com/kb/HT2534

Uninstalled Roboform and everything has been deleted except for the icon in my launchpad.

I just uninstalled Roboform from my mac and all has been deleted except for the roboform icon in Launchpad, drag & drop does not work so am at a loss as to how to get rid of it. All icons in the Applications folder along with all files have gone but this one persists.
Anyone out there any ideas. The Robofrom site and faq's have nothing on it and contacting them is fraught with setting up user & password so not going there.
Thanks to all who may respond.

Simply drag the icon to the trash and empty the trash.
Cheers
Don

I can no longer change my song names like i used to. i use to be able to right click and go to "get info" and then change the song name, artist and album, now i can't is there any other way to change the songs name and info

When I get songs and put them on my itunes accout on my computer I used to be able to rename them right clicking, going to "get info" and then renaming everything I wanted like song name, album and artwork. I also use to be able to click on the song then click and hold on it and be able to rename it. But all the songs I have gotten after the last update have not been able to be renamed in any of the old ways I use to be able to. Is there any other way to rename songs because I know I can't undo updates and that seems to be whats causing it.
Thankyou for your time

You are describing an iTunes problem, not an iPod touch problem. Try posing in the iTunes forum.

Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I inste

Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I instead just keep everything on my ipod and then if I have to get a new computer or something just download all my songs from the ipod to my new computer's itunes? Will that work? Will I still be able to keep all my songs that way?

I'm going to assume the consolidating files does not work due to hard drive space limitations.
Since you're moving to Windows 7, have you tried using the Windows files and settings transfer utility? That will move everything for you to the same location on the new computer, it also allows some control over what actually gets moved.
Alternatively, if you know the location of all of the media, it can be manually moved by copying it from the old computer to the new computer in the same location.
Also, using the Apple article on moving the library, take a slight twist on what it says. Move the iTunes library to the external drive, update the settings in iTunes to reflect the library being on the external drive, then consolodate it.
The options are endless for moving the library... it simply takes a little effort to make it happen and possibly a twist on existing "standard" methods depending on your unique situation.

TS1389 I bought an album and all the songs play except for the first one. It keeps telling me to authorize my computer to play this song. None of the above helped me. Is there any other solution?

Similar Messages

Maybe you are looking for