TS1398 Software update 6.1.3 won't let me connect to my Wi-Fi!
I updated my iPod touch 4G to the 6.1.3 and now it won't let me connect to my Wi-Fi! Help!
This problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Otherwise
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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- Back up your iPhone to your PC, then restore it..
this ones last cause I think you may have tried it already..
- Close all open applications
Hope this helps!
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connection was refused. Make sure your network settings are correct and your network connections active, then try
again. Network Dignostics are as follows:Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation XPS-Z
iTunes 7.0.2.16
Current user is an administrator.
Network Adapter Information
Adapter Name: {57D93D1E-D893-487D-BF78-F6918D859FA4}
Description: Intel(R) PRO/100 VE Network Connection
IP Address: 192.168.1.97
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Wed Nov 29 20:35:13 2006
Lease Expires: Thu Nov 30 20:35:13 2006
DNS Servers: 192.168.1.254
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
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My ipod won't let me connect to wi-fi, won't let me restore or reset it, and it keeps telling me i knew a passcode for any one and I never set a password up. How do I fix this? Says try again in 6180146 min. my passcode setting is off, but restrictions are on. Very frustrated. please help
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
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My ipod touch screen displays "ipod disabled" "connect to itunes". It won't let me connect to itunes or sign in
Hey there Rghanam01,
I see that you have an iPod that has been put into recovery mode and will need to be restored. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Note that if you don’t see your device in iTunes, you will want to use the instructions under the “Get more help” section of the article:
Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
Take care, and thanks for visiting the Apple Support Communities.
-Braden
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