TS3297 rented movie, but won't download. Keep getting "download error". Does anyone know what's the next step?Is it possible to purge and start over?

Hi all! I rented a movie and it actually partially downloaded but the connection must have not been very good because it never fully downloaded. I actually watched a little of it thinking it would just finish eventually but it never did and now it just keeps trying to download the whole movie again and gives me a "download error. tap to retry" message after about an hour.(I'm back home now and have a great connection) I have tried deleting the video and gone back to the Itunes store to even re-rent the movie but it just says "downloading". Not sure what to do next, it seems to have fallen into a loop that it can't get out of.  I have also tried turning off the Ipad and turning it back on but it doesn't seem to help. Any suggestions?? I can't seem to find any help on the support website.

In case anyone is also trying to get their hands on the debug build of InDesign, I'll add some points that are important.
The email address that Roddy Ide gave is a good address that has let me progress nicely. A big thanks to Roddy for the pointer.
However, recent changes at Adobe require that a person join the "Technology Partner Program" in order to get access to the Debug version of InDesign.
This is by invitation only. I'll repeat that because it's important. You can only join the Technology Partner Program if you are invited to join.
Only someone who works at Adobe can invite you.
What this means is that you should talk to your Adobe contact and ask if they would be willing to sponsor you in joining the Technology Partner Program. You can then email [email protected] with the name and contact details of your sponser so that you can join. You'll then be assessed to see if you can join the program or not.
Once you have joined then you be given access to the Debug version of InDesign.

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