TS3623 I rented a movie and can watch preview perfectly with video and audio feed as signal strength is at top when I checked. However, when I purchased rental video is fine , but I get scratched sound for audio. Any thoughts to fix?

I rented a movie and can watch preview perfectly with video and audio feed as signal strength is at highest when I checked. However, when I purchased rental video is fine , but I get scratched sound for audio. Any thoughts to fix? I rented movie within week and it worked. All previews of movies and show also works.

I have a suspicion that the problem is not in the recording device itelf, but rather in the playback-software, which is struggling with an unfamiliar audio format/codec/whatever-it's-called... I opened the file in QuickTime Player 7 (7.6.6) and selected "Show Movie Properties" and it says:
"Video Track: H.264
Sound Track: Integer (Little Endian)"
All current Mac systems support Integer (both Big and Little Endian) audio natively. The fact you can hear anything at all proves that the audio is playing back. The most likely problem would be a malfunction associated with the mic pickup.

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Updated iMac to Yosemite. Now when in LR5 and try to edit photo in PS CS5 I get error 15 and it will not open. I've uninstalled PS and reinstalled it but still get the same error. Any thoughts out there.

I just upgraded my iMac to Yosemite. Now when in LR5 and try to edit a photo in PS CS5 I get error message 15. It says to uninstall and reinstall PS CS5. Done that and error is still there. I can open PS outside of LR but not inside. Any thoughts?

The first thing I would suggest is for you to go to the folder containing your catalog, using your system browser. There will be a folder that has the extension .lrdata. Delete that folder, and then try to start Lightroom. If that doesn't work, replace your catalog with your most recent backup.

Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?

Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?

Thank you alleycat. I have two rental movies in my iTunes library in the rentals section top left of the window that have not been played. I have home sharing turned on on both my apple TV and my Mac. Both machines are completely software updated. I can see all of my owned movies in the Computer>Library>Movies section of the menus, but neither the rentals themselves nor a rental fouler are anywhere to be found on the apple TV. I dropped by the apple store on the way home from work and they suggested that it should be working just as you described, and suggested a restore, which I've performed. Still no rentals from the Mac library are visible on the apple TV. Any ideas?
Riversmith

I have a macbook pro 5,3 white I am trying to hook up to a samsung hdtv. I have used a mini dv to hdmi adapter but I get no sound on my tv. What can I do to get sound?

I have a macbook pro 5,3 white I am trying to hook up to a samsung hdtv. I have used a mini dv to hdmi adapter but I get no sound on my tv. What can I do to get sound?

The Mini DisplayPort-to-HDMI adaptor will only pass video in most cases. You will need to run a separate audio cable along with it. Likely a 3.5mm (male-to-male) cable. Or a 3.5mm (male) to red/white RCA (male) cable. Just depends on what audio input ports your TV has dedicated to the HDMI input.

ITunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5). I have uninstalled in correct order and reinstalled but still getting same error message. Any help??

iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5). I have uninstalled in correct order and reinstalled but still getting same error message. Any help??

Take a look at iTunes for Windows: "Error 7" message when opening iTunes. Perhaps your .NET Framework needs a repair.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Why after I rented a movie and finish watching it and wanna watch it again with in the 24 hours, have to pay another rent fee to watch it?

Why after I rented a movie and finish watching it and wanna watch it again with in the 24 hours, have to pay another rent fee to watch it? When I already paid the the fee to rent it for 24 hours?

Start the video and slide all the way to the beginning. If the video isn't in your Movie app, then the rental expired.

I removed Microsoft Office 2008 but still get Microsoft Autoupdate for it. I can't complete the upgrade because the application is gone. Is there a trace of Office 2008 somewhere creating this problem?

I removed Microsoft Office 2008 but still get Microsoft Autoupdate for it. I can't complete the upgrade because the application is removed, but cannot make the auto update prompt go away either. Is there a trace of Office 2008 somewhere creating this problem and how do I get rid of it?

Thanks for the tip. Went through the process on Microsoft's site and the files that were causing the issue were the com.microsoft files in Library-Preferences. Removed all of those, then opened an Office 2011 application; had to go through some basic setup questions the first time, but I no longer get prompted upgrade 2008.

I'm using OS 10.10.1 and Safari 8.0. I keep getting a error window to install Java Runtime Environment. I did so, but keep getting the error window. Any suggestions?

I'm using OS 10.10.1 and Safar 8.0. I keep getting an error window that to view web content I need to install Java Runtime Environment. I did so, but keep getting the error window. Any suggestions?

Most likely, you have a web plugin that depends on the Java runtime distributed by Apple, such as the Facebook video calling plugin or the "NexDef" plugin for watching baseball streams. If you no longer need the plugin, remove it. Otherwise, install Java.

A botched install on a Mac (to do with importing a profile) means that Firefox won't open on the grounds that the application is 'already open'. Tried removing everything I can find to do with Firefox and re-installed but no success. Any suggestions?

Little more can be added to the above. The warning screen says, 'A copy of Firefox is already open. Only one copy of Firefox can be open at a time.'
I have gone though all the libraries and preferences I can find and removed everything to do with Firefox and Mozilla - it was the first install of Firefox on this drive.

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased

I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.

Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.

When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB

I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014

I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014 I would like to use it. I have tried renaming the 'sniffer' file to 'snifferold' as bobmiller4002 suggested but the problem is not resolved. Lightroom works fine.

Hi Nancy,
             I'm not sure I have the answers to all your questions. Although I use Photoshop and Lightroom extensively, I'm not a 'techy'.
My system;
Packard bell imedia S2885
1TB hard drive
500G RAM
Windows 8.1   64- bit
Intel core i5 4440
If I open Photoshop cc14 without opening any image, I still get an error message that reads: 'Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware'.
There is also a link to the Adobe help site, but I'm not sure exactly what I should be downloading from there.
         Thanks,
                    Dan.

HT1051 Trying to change Shipping and Delivery address for one in the US, from Canada, and can't do it. State and zip code appears in red but no change in country name. Using French (Canada) iPhoto app.

Trying to change Shipping and Delivery address for one in the US, from Canada, and can't do it. State and zip code appears in red but no change in country name. Using French (Canada) iPhoto app.

Larry's right, You can still use your credit card, you just need to change the "billing address" to the recievers address. It gets billed to your CC and delivered to the US

My iPhoto will not work with Yosemite, and it says that it was purchased under a different account, but that's not the case. Any ideas why I cannot update iPhoto?

my iPhoto will not work with Yosemite, and it says that it was purchased under a different account, but that's not the case. Any ideas why I cannot update iPhoto?

How did you buy iPhoto? Did it come preinstalled on your computer with Lion or later, or did it come with Snowleopard on system installer disks?
Which version of iPhoto?
If you have a version of iPhoto '11 and it is showing on the Purchased tab of the App Store, with your Apple ID, then delete iPhoto from the Applications folder (don't empty the Trash) and download iPhoto again from the Purchased tab.
If that does not work, contact The App Store Support from the Quick Links on the AppStore main page.
Only apple Support can fix problems with apple ID.

HT204053 hi i want to use find my mac but i got this massage (some configurations, such as software or hardware RAID,do not support a recovery partition and can't be used with find my mac)

hi i want to use find my mac but i got this massage (some configurations, such as software or hardware RAID,do not support a recovery partition and can't be used with find my mac)

hi i want to use find my mac but i got this massage (some configurations, such as software or hardware RAID,do not support a recovery partition and can't be used with find my mac)

TS3623 I rented a movie and can watch preview perfectly with video and audio feed as signal strength is at top when I checked. However, when I purchased rental video is fine , but I get scratched sound for audio. Any thoughts to fix?

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