TS3694 I just received the unknown software error (6) do you have a resolution for this issue? Occurred after install of software and firmware in the final validation phase. I have a 4S

I just received the unknown software error (6) do you have a resolution for this issue? Occurred after install of software and firmware in the final validation phase. I have a 4S

http://lmgtfy.com/?q=iPhone+error+code+6

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Hi , I want to purchase a product of yours , online (ipad mini 16 wifi) , but i don't have credit card. i can do the payment via debit card , can you kindly guide me through this issue? thanks

Hi , I want to purchase a product of yours , online (ipad mini 16 wifi) , but i don't have credit card. i can do the payment via debit card , can you kindly guide me through this issue? thanks

Hi naderanissi
This is just a user - to - user support forum so no one can help you with payments.
The Apple Store accepts different forms of payments in different countries. If you do not have the option to pay with a debit card then you must choose another form of payment.
Try calling Apple at the phone number that appears in your Apple Online Store.

Had to get new hard disk for my macbook. After installing snow leopard on new HD the computer only connects to free wifi at certain places and not others. Took it to genius bar (of course it worked find there!) they said it was fine. Not!

Had to get new hard disk for my macbook. After installing snow leopard on new HD the computer only connects to free wifi at certain places and not others. Took it to genius bar (of course it worked find there!) they said it was fine. But problem persist.

Hi there ricalimo,
I would recommend taking a look at the troubleshooting steps in the article below. If the issue is location specific, than you may want to save the article so you can perform troubleshooting when you are experiencing trouble.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
-Griff W.

I am using photoshop cc 2014.2 And when I use save for Web it gives me a dialog box that says it is using Latin characters I've never seen this before. Does anyone have an answer for this problem or do I need to go back to the older version of Photoshop.

I'm using Photoshop cc 2014.21 I you save for Web and dialog box comes up that says that Photoshop is using Latin characters and that servers cannot recognize Latin characters in webpages and you may have trouble viewing these pages does anyone have an answer for this problem?

What Firefox version is currently installed on the computer?
You can find the full version of the current current Firefox release (37.0.2) in all languages and all operating systems here:
*https://www.mozilla.org/en-US/firefox/all/
If you have a very old Firefox version then you could consider to uninstall that version to clean up existing registry keys (especial the uninstall key).
Make sure NOT to remove "personal data" when you uninstall Firefox, because that will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Check the Firefox program folder and remove the Firefox program folder if there are still files left in it.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Iphone 4s freezing at start up then shuts off and keeps restarting then repeating that process over and over. I have tried to reset the phone two different ways and still this problem occurs after I update it or turn off the phone.

yes the title says most of what is going on.
I recently reset my phone, losing all contacts and pictures. It was working fine, then after I updated it, it will not turn on completely.
It starts up with the apple logo
-goes to the ios 6 (please slide to open) screen
-then shuts off
-and repeats the process unless I shut the phone off manually
I have tried to hold the lock and the home button down to manually reset the phone
I have also tried reseting the phone completely previously, and I still have this problem.
Any ideas?
Thank you!!

I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen.

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system i keep geting this nearly every time try open firefox and only in the house getting it

i get this get every time i shut down firefox then reboot it or try at least Firefox is already running, but is not responding.

ok its still ding but heres the errors source code its long
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E="style",Ga="body",Ha="_width_",F="call",G="random",Ia="_is_afc_",H="substring",Ja="navigator",Ka="parentNode",La="height",I="join",Ma="toLowerCase",J=this,Na=function(a,b,c) )},Oa=function(a) else return"null";else if(b=="function"&&typeof a[F]=="undefined")return"object";return b};o[na](o[G]()*2147483648)[x](36);
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While charging my ipad when i plugged in the adapter, the adapter and the usb port gets very very hot... Is this normal? I replaced my ipad and adapter but the problem still exist.

While i charge my ipad with adapter the adapter more specifically the internal round cell of adapter and the usb port becomes very very hot... And ultimately my ipad back starts heating a bit. Is that normal?

Take your charger, cable & iPad to an Apple Store for evaluation.
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
 Cheers, Tom

I purchased my iPhone from UK which is unlocked but Now I am back to My Origin i.e INDIA and unfortunately my iPhone Display get damaged and Now I have to Repair it but..... The Problem is "iSTORE in India Doesn't Helping me in this issue"

I purchased my iPhone from UK which is unlocked.
But Now I am back to My Origin Place i.e INDIA.
And unfortunately my iPhone Display get damaged.. and Now I have to Repair it but.....
The Problem is "iSTORE in India Doesn't Helping me in this issue".
I would request APPLE please get this FIX as I am also your customer and now it is globalization.
SO please find any way to get this fixed...
Apple Customer care Please send me any Services note That I can show to iStore in India i.e (In Korum mall Thane, Mumbai, Maharashtra, India )
So I can get my dispaly fixed in INDIA itself.
Requested to please help me out of this issue..
Thanks
APPLE user
sonu.mas007

They can provide some kind of way towards this solutions...
eg:
1) Accept my UK iPhone in India courier it to Purchased Place (Repaired it)
2) Accept my UK iPhone in India Take some difference assign me India iPhone.
3) Accept my UK iPhone in India give me any option to ugreade to iPhone 5 (Indian).
4) Accept my UK iPhone in India give me some Receipt (Courier me My new iPhone from UK).
5) Approve my VISA for going to UK again as it not easy for INDIAN to go there with some kind of this Reason.
6) Give the Postal Address where we can send our APPLE to get only Service and they can send it back to us if it got reparied.
As no one would like to go UK only to Purchase APPLE..
There are some personal reason they have to go to Other countries for ... and If some one is FAN of APPLE like me would do the same mistake that I have done..
7) If the APPLE wanted to serve their customer they would have get to the solutions with their excellent mind.
As far as I am concern I am just the USER of my FAV APPLE but.. .. I guess this policy would not keep me as the SAME FAN of APPLE as I am now...
If this is not going to get solved I guess I have to start with other BRAND Like SAMSUNG S4 where I can get everything in my STATE..
But YEH it not a right was to have this BAD policy.
I just dont know why they are not coming ip with great solution for this issue in this tecnology world.
Any help to find other BEST Brand who has awesome services..

HT4623 I can't seem to get my keypad shortcuts to work on my iphone 4 after the ios6 update. Anyone have a fix for this?? Apple???

I can't seem to get my keypad shortcuts to work on my iphone 4 after the IOS 6 update. Anyone have a resolution for this??? Apple???

Unless Verizon has a special provision in this regard that ATT has never had, Apple handles all iPhone repairs and exchanges under Apple's warranty.
There is a setting when capturing photos - Automatic, On, or Off for the flash when capturing photos.
If there is no flash when set to On or Automatic in a dark setting and no change after the standard troubleshooting steps which in order are:
Power your iPhone off and on.
An iPhone reset.
Restoring your iPhone with iTunes from the backup.
Restoring your iPhone with iTunes as a new iPhone or not from the backup.
Your iPhone has a hardware problem. You can call AppleCare or make an appointment at an Apple store if there is one nearby.

IOS 6 Facetime not connecting after upgrade in UAE It was before on an Ipad purchased in Uk, I am miserable, I know its the carrier Etisalat, I sincerely some one finds a fix for this.

OS 6 Facetime not connecting after upgrade in UAE It was before on an Ipad purchased in Uk, I am miserable, I know its the carrier Etisalat, I sincerely some one finds a fix for this help.

I attempted to uninstall QT and reinstall- the QT 7.4 installer failed to install (it said a more up to date version was present, even though I'd trashed the old one). I downloaded and reinstalled 7.5 but itunes still did not work.
While my solution wasn't ideal
1) It was what Apple told me to do!
2) It seemed preferable to A) A complete system reinstall, B) removing 264 .plist files one at a time, rebooting, and seeing which one was causing the problem.
I still have the old .plist files in another folder, and can replace them in my preferences folder if I decide I need them. Most apps will create a new .plist file on start-up if there is not one present, so unless it is a program where I have gone to great lengths to change preferences from default, I'm guessing I will not notice much difference (and if I do, I can always go to my archive of .plists, or on Time Machine for that matter...)

HT1338 Update bundle just released for Aperture 3.4.2, Safari 6.0.2, and iPhoto 9.4.2 will not install. Keep getting error "The operation couldn't be completed. (NSURLErrorDomain error -3001.)(102)" Any one else having this issue? Please help.

Update bundle just released for Aperture 3.4.2, Safari 6.0.2, and iPhoto 9.4.2 will not install. Keep getting error "The operation couldn't be completed. (NSURLErrorDomain error -3001.)(102)" Any one else having this issue? Please help.

Hi there!
Yes, same problem too; I've already sent an email to apple support and just received a very vague and unpractical response with "call apple support in your country" as main advice. I've obviously emailed back stating that I need a clearer response and I don not have any intention to spend money calling for support when updates is a free tool. I do also believe this is a probem generated on Apple's end, I just wish they learned to say "sorry, it's us; working on it!"
Message was edited by: MacLuc

I've just opened iTunes on my Mac with an error "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file.". I created a shirred library so that all users on my Mac can access the same library. Help?

I have just opened ITunes on my Mac and the following error occurred "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file.". When I setup my Mac I created a shared user area to contain my ITunes library so that I could share it with another user logged onto my Mac. However the error above gives me the impression that the library file is locked... I've checked and it does not seem to be locked under the "get info" fie information. Has anyone come across this before and found a solution?

You also need to make sure you have both read and write permission for the file, or for the whole iTunes folder for that matter. That's also done in Get Info for the file or folder concerned.
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

The install wizard stops and "rolls Back" the install and just gives the attached notice of the install error...how can this be corrected?

The install wizard stops and "rolls Back" the install and just gives the attached notice of the install error...how can this be corrected?
The notice is inserted first and the stopping point is second.

Da ich gar kein Englisch kann kann ich auch nicht sagen was sie mir
geschrieben haben ich kann nur Vermuten was das sein soll es tut mir leid
aber ich kann ihnen keine Konkreter Antwort geben alle Sprechen Englisch
nur ich nicht mehr kann ich dazu nicht sagen
Constantin Preda
2015-02-12 21:45 GMT+01:00 Claudio González <[email protected]>:
The install wizard stops and "rolls Back" the install and just gives
the attached notice of the install error...how can this be corrected?
created by Claudio González
<https://forums.adobe.com/people/Claudio+Gonz%C3%A1lez> in Adobe Reader
- View the full discussion
<https://forums.adobe.com/message/7189357#7189357>

"The software required for this iPhone is not installed correctly. Please reinstall iTunes to install the required software." I get the same error on my iPad.

I upgraded my itunes to 10.6 and now I get the error "The software required for this iPhone is not installed correctly. Please reinstall iTunes to install the required software." I get the same error on my iPad. I've tried uninstalling and reinstalling. Please help!!

Edit: 10.6.3. I have uninstalled using the uninstall programs on itunes and then I downloaded again from the itunes website multiple times. This is not resolving the issue. The phone shows up in My Computer.

TS3694 I just received the unknown software error (6) do you have a resolution for this issue? Occurred after install of software and firmware in the final validation phase. I have a 4S

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